the sheet were amazingly scratchy, so much so that i question if they have changed laundry detergent or something

wifi is not good at all.

wifi wasn't very

wifi not working in room, room and balcony not very clean, expensive

bed was very hard and the wifi was not very good

i lied it because of the laundry room

the charge of laundry is fair ($4)

there is some problem for laptops to connect wifi. the kettle is broken, too.

staff was nice, and i had no problem with the free wifi

it has free wifi, and a water boiler in the room which is very convenient to make a reasonably good tea

not enought breakfast choices

not much. breakfast could improve some.

:) there was not much food for breakfast (orange or apple juice from a machine), coffee, no milk

i would not count on their breakfast offerings

i forgot about the breakfast. the housekeeper, rosa, was very helpful.

laundry, shared kitchen diner plus access to the large indoor pool and gymnasium

if quarter dollars change were available at the reception for laundry

the laundry room was easily accessible

i got a cold cup of water and quarters so i could at least get laundry done while stuck up there

lets just say that as adults, you should know when to flush the toilet since there are no urinals

having laundry services at the hotel, no option of tea in the rooms and the limited menu in the restaurant

if you re on a longer working trip good to know that this hotel, despite the stars, has no laundry services

also no complete laundry service

the hotel bar was nice.

well-located, clean, nice restaurant/bar, nice staff, relaxed atmosphere, and pet-friendly!

knowledgeable staff, complimentary tea/coffee always available, complimentary fruit, laundry facility, beautiful

bedroom, the character of the hotel, the bocce court, the accommodating reception staff, the laundry facilities

no real wifi connection in the room in 2023?????

fabulous hotel! cool bar great breakfast beautiful architecture

the breakfast (included) was also one of the best i have ever had at a hotel in the us in awhile, with

i had to ask for laundry bag. would ve been nice to have it in the room.

breakfast, wi-fi, parking

staff, ample and varied choices at hot breakfast and large parking lot, keurig coffee maker in room

and check out process, great location, abundant parking, clean and comfortable room, incredible breakfast -

ample, safe parking

we were located right next to the housekeeping laundry facility and all night long we heard the wheels of the

we had a wonderful quiet dinner in the bar one night and breakfast every morning in the french cafe

great room service although expensive with service charge of $5 and 22% tip added in

room service is only on weekends, and i would like it to always be available

rooms are inviting, the grounds are beautiful and the pool, spa, and tennis courts give kids / families a lot

we got warm cookies when we checked in. there was a gym, sauna, pool+ hottub and a laundry room.

great facilities - we liked the small shop, the option to take out from the restaurant, the laundry provision

room was located across from the laundry room and ice machine vending machine and stairs

there is also a coin operated laundry which is very helpful

they said they would not put me up in another hotel and when i asked about doing laundry she directed me to a

they also have laundry facilities that were very nice

good hotel facilities such as swimming pool, gym and self service laundry

everything was perfect location , clean , swimming pool, staff, laundry machine

i liked the services accessible free breakfast, laundry if needed.

appreciated the laundry facilities and the mini market on site

room was next to the laundry storage, i could hear the staff talking loudly for quite a while when trying to

was perfect (diving at the marina) and room service dinner after a long cold day in the ocean was excellent

room service starts at 5 pm.

selections should be better, i had to watch the ncaa football playoff game in the facility gym also the spa was

station (mall) with excellent stores, it offers a superb breakfast menu, it has an excellent bar & grill, 3

laundry facility was on 2nd floor 2) within walking distance to amtrak train station (about 10

machine in laundry room broken

facility, used laundry room and hot tubs

the first room smelled like a kids, gym locker

no complimentary breakfast. no full kitchen rooms.

nice kitchen w/full size fridge

room was more like a mini-suite, with a full kitchen, including a microwave, coffee maker, and a full-size fridge

very clean, nice bed. kitchen and bathroom worked well.

fast wifi connection

i asked for laundry hours and the old receptionist stared at me like mad, then he told me the laundry room

laundry machine can be used up to 8:00 pm only, due to noise problems, as it was said

homeless people around parking area steps of people on upper floor small shampoo packages

hotel has levels & for whatever reason the either but ppl with kids in the upper ones or that's the

wifi was good, big screen tv was good

laundry room for guests - 3$/load

tried to do the laundry but of our detergent

all petfect!!

the complimentary breakfast was very nice and had many options

breakfast times and location ect

the free breakfast was the best i have ever had at a hotel

marketplace lacked choice for people with allergies and the bar closes pretty early so would be good if you

spacious room and all kitchen needs

bacon for breakfast please!

breakfast was good

laundry was mentioned as an amenity but was unavailable

laundry system not working

was a dirty bath tub beside the laundry

machines in laundry room not cleaned

decent breakfast included

only stayed for one night, it was nice, i liked that they had laundry.

free laundry service

gym hours were too short they didn t come and clean the room daily bathroom was very small

no swimming pool

large clean gym with real peloton bikes

laundry services were closed due to machine being broken, was there 3 nights they never got

nice gym equipment

booking was shown for a city view and i was traveling with my kids but the view that we had was just of the

no breakfast option

breakfast was great and warm. many options of food, drink,

there's a fitness room and a pool which is pretty good

friendliness of the staff, good lighting in the room, exercise room and pool

location good. didn't know they had a heated pool and would

desk staff and late night bar and restaurant staff were excellent

the pool wasn t that exciting and no hotel restaurant or bar

as this is a corprate situation, the laundry room cost twice as much to wash and almost x5 to dry as the local

finally,- a good laundry facility which we used a couple of times (super convenient but $10/load)

also used the guest laundry which was great

kitchen was also renovated nice

the basic wifi-lite provided worked for my needs

that weren t snug on bed), filthy carpet in stairwells, broken/poorly functioning equipment in laundry

there wasn t a laundry room in my building.

that there's no laundry room at the other buildingud83eudd2bud83dude43

they had a laundry facility that was open 24 hours.

loved the water views and having a room with a kitchen.

i wasn t sure if it was their laundry soap or if the beds had bed bugs

desk attendant was terrific with finding needed shopping, then dinner, quarters and soap for laundry, and then

it was nice that they had laundry facilities

i chose this hotel based on the fact that the photos showed that they had a very weel equipped gym but they don

workers, spacious suites with comfortable beds, great breakfast with various varieties, good shuttle service to

my room was above the laundry room way way back

very clean. location. staff were great. free laundry.

op laundry machines with no way to get change on premises didn't make sense

could use an aesthetic upgrade. wifi didn't work.

great location and parking

laundry was on the opposite end of hotel and small washers

very comfy beds, laundry room available for guests

glad to have a guest laundry

great breakfast, self laundry option

property clean, there s a swimming pool, laundry facility, complimentary breakfast

my only issue is they don't have a quarter machine for doing laundry

renovation with some noise and no pool or laundry, due to the restoration

front desk had no change for laundry room or change machine for quarters

key didn't work for the laundry room. pool was closed during heat wave.

of the light bulb next to the beds was broken, and the laundry machines are out of function and broken

complaint is that from previous stay and this stay the hotel promoted available dry cleaning and laundry as long

no pool

parking should be gated for peace of mind considering the disclamer banner in front to not leave

also the ample space for car parking

remind yourself you wouldn't have missed breakfast

business center, laundry room operation was down couldn t use the card to pay iron wasn t working good,

reception lady was not helpful, the laundry facilities were not working, the room had m&ms and soft drink lids

the towels were never completely clean and in the laundry room out off the six dryers they had only two worked

they also have a laundry room on site which is incredibly helpful

laundry onsite was a bonus, if you don't have change it's ok, the machines will accept cards

advertising , pool was not as clean as expected

was very loud kids playing door bell ditch at night

location, did not feel family friendly, caught a man watching porn in the hot tub while my kids were in the pool

no free breakfast, tight parking

the location was great for my wife and the kids and the hotel was very clean.

broken glass and paper debris were in the parking lot for the motel as a person drove up--not a good sign

there was no breakfast available bathroom sink was claustrophobic, about 2 feet wide

also a lot of parking

people smoking or non-smoking area

at times it was scary because of others arguing and fighting out in parking lot

change for laundry

close to restaurants, supermarket, laundry and storeson such as best buy, target etc

will not let you inside the lobby , crappy wifi , room is a bit on the beaten side , electrical sockets are worn

good breakfast, friendly and helpful staff, small but nice gym

wifi does not work

breakfast, pool was closed (is every time i've been there), laundry machines broken, vending machines

the pool was in use at 2 am till almost 3am without anyone coming out to tell them they needed to exit

parking lot was dirty, people hanging out in their cars not a safe feeling

i got the room for the pool but the look was not in service. so unfortunate. huge let down.

swimming pool too close to rooms.

laundry was closed at 7pm

it was clean enough. on site laundry.

bring your own quarters for the laundry

to summon staff to get on property (gated/locked at certain times) & to gain access to on-site laundry room

laundry facility is onsite but i didn't use it so i can't speak on that

quiet, large, small kitchen, close to bay, grocery, laundry, had breakfast to go, staff friendly

the laundry room was also great

stained laundry sheets

price was the best one in the bay area for the period we visited san francisco, they also have a laundry room

the laundry area, kitchen supplies, and reception area is great

no hot tub or laundry on sight

i loved the spa smell throughout the hotel

room service was very slow and twice went to wrong room.

directly across from the ferry building, walk the entire embarcadero

excellent location and very confortable beds. great gym as well. very positively surprised!

heather at the bar was very friendly and helpful

atmosphere and perfect location, was joined into a bar called perrys which was perfect and also a lovely

did not know about breakfast

is a great hotel bar and restaurant, it s close to embarcadero area and financial district

they canceled my room service order because the elevator was out and no one would take it up to my room on the

laundry was too expensive

if a guest staying for 5-10 days , guest self laundry facilities should be there as given in hyatt place

wen i talk to the manager of laundry, the only thing she was keep saying is sorry

for a mon/tues night ($990 for 2 nights including $80/night valet) we can hear kids running back & forth upstairs

breakfast buffet was a little high in price.

i like the fact there was a free laundry facility and gym too

and also we were so satisfied with the self laundry and free coffee and water all the time

maintained hotel room, clean bathroom free self laundry service provided for hotel guest

very traveler friendly with wine and snacks each evening, a complementary laundry, fitness center and coffee,

laundry station was appreciated by many hotel guests (we among them

im not sure if it was the fabric softener or laundry soap, but it made my skin incredibly irritated

location was good and room service and restaurant food was very high quality.

nothing, this stay was exceptional. maybe add more food items to room service?

room service is a bit over priced and the breakfast set up wasn't the most complimentary

wasn't very helpful, i requested for early check in one month in advance and than on the day of the arrival

no laundry facilities ,needed more luggage carts.

parking was expensive. no laundry facilities.

no guest laundry facilities no restaurant

no self service laundry facilities

no laundry facilities

no bath tub no spa restaurant was only fair

breakfast at the restaurant was not good at all

there is no food and beverage restaurants open. only room service available

room service is poor tea for 2 is only enough for 1 and the toast was half cooked and small portion

views are incredible! staff are very friendly. gym has great equipment. walkable location.

they stored cleaning supplies and laundry in hallways fusing checkout times

inside laundry facility for guests to use

the room had a very sad view (room 247) with only a bit of daylight - laundry almost was too late (had to leave

also, 5 little pieces of clothes (1 one of them were the socks) laundry of my 6 years old daughter costed $40

a coin/card operated laundry would have been great

they have a laundry room which is so handy and there are lots of restaurants and bars around

also they had a laundry facility and the price is reasonable

laundry and bag storage facilities

good on-site laundry

laundry room

laundry facilities

were clear signs for the coin operated laundry room but guests weren t allowed to use - a little odd

convenient laundry which was inexpensive

surroundings offer coin laundry services, restaurants, and convenience stores

all the little things provided like tea, coffee, laundry facilities, wifi made a real difference

very good laundry service too

some of the room cleaning was inconsistent. the cost of laundry was high.

no in room dining service laundry costs seemed expensive.

we requested a nice room with a balcony, they gave us one with a balcony, highest floor, good room service

location in the city - comfortable, good gym and staff

great location for the chinese new year parade! wonderful room service.

beautiful hotel, lobby, bar & large room.

romantic location and easy to wind down for the night at the bar which was perfectly mellow for me and my

beds for the kids were not made up and we arrived late at night

my kids ate some peanuts and potato chips and we were charged $13

no fridge in the room and self laundry services on site

there was construction during our stay, so that made parking and laundry less convenient.

wifi hardly ever works, only 1 washer/dryer in laundry

great to have access to a laundry room but it is probably due for an upgrade.

location with park for the car and a place to make laundry

door with adjoining room -lots of noise leakage would be great if it had an onsite laundry

room was spacious and clean, guest laundry available.

it was convenient to have a laundry room on the 4th floor

position to fisherman s wharf and laundry facilities

heated pool, great location, good room size, guest coin laundry, many restaurants and attractions in the walking

room was comfortable, view was terrible, laundry area was out of the way but clean

no iron or laundry bags in the room

the coin laundry facility is great

the room they gave me was behind the elevator and beside the ice machine and joined the employee laundry room

had to pay $10 for wifi. food wasn't good in restaurants and too expensive.

bed was comfy and facilities had nice decor. bartenders were great. gym was good.

pet friendly

the lobby is spacious, with a wonderful bar and courtyard

by gym could be cleaner

nice small gym

conveniently located, room was spacious, easy to get acclimated, gym was sufficient

great gym beautiful hotel room

no room service sunday breakfast. no hbo

check out the spa it is lovely

small but decent gym

location, clean, free laundry and classy

guest laundry on level 3 with 2 large washers, 2 large dryers ( both modern with loads of cycle options)

self-service laundry is available and i have yet to try for next 6 days additional booking

laundry facilities, games for kids, relaxing courtyard where you could pop a bottle of wine and

need for more laundry facilities

it would be great if had a self serve laundry.!

some of the things weren t working yet laundry and the pool

i had an issue with the laundry and maria at the frontdesk solved it promptly

access to the laundry was difficult.

the lack of laundry facilities was a struggle.

an added bonus was the guest laundry & a good

friendly staff, on-site laundry, on-site coffee shop, great location

beds, excellent location, laundry facilities, great valet and front desk staff who went the extra

nice helpful staff. modern furnishing. laundry and gym facilities.

were in the middle of a remodel so the laundry was closed and at times the courtyard was roped off

walking distance to the wharf and local market and laundry for a long stay

laundry machine for self-laundry was a joke

room size laundry clean

lack of amenities no pool or spa but may be due to the location

expensive room service and breakfast