location was exceptional excellent bar and staff

the restaurant downstairs and bar are also extremely nice and yummy

in every other way it s a first rate hotel with excellent staff, an excellent high-end coffee bar and an

loved the location; the clean rooms; the wonderful staff; the fantastic lobby; the nice bar

has a restaurant and another bar upstairs where you can order food as well

could have a little better selection of breakfast items. parking was a pain.

nice bedroom, excellent fitness room.

no breakfast or room service due to covid

), great room service, the hive good, all staff very nice, young people at door

check in was easy and kind to our pet even offering a treat for bring such a good boy ;) great location

they also have a laundry facility

my laundry, bag & basket, & cart disappeared i was chastised by the maintenance man that i was not

laundry facility was over priced

had a laundry room that didn't require solely on quarters

my room was right next door to the housekeeping laundry room and someone was doing laundry at 11pm til midnight

i didn't think the laundry room would come in handy but it did

were in room #8, a big space with a bedroom, a kitchen/dining area and a living room, as well as a nice bathroom

perhaps, for someone staying longer, a real stove in the kitchen would be nice.

bucket no breakfast no ironing board for the iron no blow dryer the refrigerator was hot no dirty laundry bag

we had a long walk from the side door with plenty of parking to our room.

no breakfast

the pool was available and comfortable

near by, the only thing i didn t like is that you have a hard time getting out of the hotel parking lot onto

too much traveling has to be done w kids

we were disappointed that there was no longer a hot tub by the pool

was great when we were there, esp the shuttle drivers

did not have any room service over the three days i was there, the coffee bar was not refreshed my bed was not

in charge never brought me my wine and acted like it was a chore to bring me more bedding for my kids

our room was across the hall from the hotel laundry and an ice machine

car was keyed in parking lot

the hot tub was broken - but that's really about it. the pool made up for it by being warm!

t have breakfast like it said and didn t give me any refund to provide breakfast for my kids

it was a complete hazard for the kids running around

the convenience of laundry facilities

comfortable, had laundry, great breakfast and most of all pet friendly!

first, i would have said parking but after we discovered the back lot (which lets you cut through the outside

the beds were incredibly small the tv was old and the wifi was awful

a place to stay with our dog and didn't want to pay a $50-$75 fee for one night (though most pet fees cover the

no available laundry room; floor ice maker stopped working.

is a bit far, the laundry station in front of my door with noise and a lot of people around

the room was right across from laundry which ran most of the night and the elevators where everyone talks while

roughly 40% empty, the hotel clerk put me in a room that was next to the elevator, ice machine, laundry facilities

the breakfast was really good and the towels were of amazing quality along with the guest laundry option as we

plenty of parking

great rates maybe little lower pet fees

the parking lot was dirty with debris

less cable channels internet wifi sometimes unstable

the only thing i dislike are pet cost

location and amenities - exercise room, pool, laundry

the breakfast was comprehensive

breakfast was plentiful and delicious, and the beds were super-comfortable

excellent breakfast. full size fridge & mini equipped kitchen.

the fitness room was small, but had dumbbells

person did not inform us of the properties amenities such as the indoor pool, jacuzzi, gym, or laundry facilities

-- the dryer vent from the laundry room exhausts on the front of the hotel and has burned up the bushes and

the smell of the linens being washed in the laundry was overwhelming and we became ill from it.

liked the indoor pool,however it was way to hot,

i left too early for breakfast. maybe open earlier

their laundry was nice, clean and multiple loads could be done at the same time

very clean hotel. check in was easy. no pet fee was mentioned. would stay again.

the kitchen was not equipped with anything not dishes utensils pots etc.

kitchen wasn t equipped with any kitchen items such as silverware/plates etc

super clean and friendly staff. full size kitchen fridge

the staff was super friendly and the breakfast was phenomenal!

very nice staff. great breakfast.

no daily room cleaning. no breakfast.

easy access, parking, and quiet room. the breakfast was good once they re-supplied.

very clean and nice rooms. good parking facility and awesome morning breakfast.

we loved being able to relax and cool off by the pool on the hot days that we were there

great fitness center and pool

the complimentary breakfasts are amazing, i love the en suite kitchenette, and excellent staff

the included hotel breakfast was also wonderful

reserved the rooms with no mention at all of a pet fee

parking lot is a bit challenging

had to ask for more towels, coffee, didn't have but 1 bar of soap for a 3 day stay

awkward parking to check in.

indoor pool

pool was closed and they didn?t tell us when we booked

didn t use laundry or pool but they looked good

liked that it had desk, fridge, microwave and laundry room along with awesome breakfast bar

i like the laundry here other than that nothing

guest laundry facilities

and there were kids baseball teams there the entire weekend

), laundry room door open to hall and right next to our room, not what i really want to look out

early check in due to traveling with pet that couldn’t leave in car as it was to hot, beds very

we especially liked that they allowed our pets with no restrictions

they were pet friendly.

breakfast was fine as was the location.i

it's really quiet and the have laundry

good location large room comfortable bed free guest laundry

smell. upkeep is lacking in the rooms and laundry areas.

free laundry was a touch. we enjoyed our time we should of stayed longer.

the hotel also has mini store with snacks, frozen meals, hygiene products, and free laundry

laundry facilities were helpful and i appreciated they were on the 2nd floor close to our room

we could have all four kids and there was enough room for everyone.

friendliness; cleanliness; convenient location; excellent breakfast

bentonville springhill is in a great location with a nice breakfast and easy access to all the city has to offer

i didn't like the light pole in the middle of the parking lot.

noise, trash and dirty laundry in halls due to covid, limited breakfast, covid

guest laundry needs new machines or a lot of maintenance on current ones

the breakfast eggs and sausage were cold

the room was nice, the kitchen area and bathrooms were clean and the tv channels were good

was open, which was great for the kids

the hotel parking lot can be tricky as you can't make a left into the main street

didn't stay ppl doing drugs in parking lot

also there was so many kids on the hotel, running unsupervised and making a mess

it was extremely nice have the bar and food service in the hotel

breakfast was amazing and it stayed open later because we where dealing with kids

of the staff members were very cordial, however some were rude and that is unacceptable no room service for two

room service for coffee

it was easy to get in and out. free parking. the beds were comfortable.

hotel was safe, ample parking, friendly staff and everything is local

everything was located in one area,elevator,pool,breakfast bar,guest laundry and check-in

the staff is pretty cool but not really finding solutions to the problem i had the gym is a bit small but very

traffic would back up by the entrance, but we learned to cut through the adjacent parking lot to a traffic light

car parking is easy and lots of places to eat round about the hotel

entry into parking

there is a laundry room availible if you need to wash clothes (the machines takes quarter

breakfast and room service was adequate

clean. excellent breakfast.

we were disappointed that there wasn't a hot tube. the pool was nice but a little cold.

the girl on night shift was so friendly and my kids loved her we will be back next year

75 in washer they never refunded employee was rude no sign in laundry to s ay free laundry

laundry facilities not working, no breakfast the first day due to lighting knocking out everything

well i just went to the desk and was stopped by a woman working in the laundry room by the front desk

had to park across the street due to repaving of parking lot.

there were so many amenities provided, i literally didn't even notice the small stove top in the kitchen area

staff was very nice. dale was most helpful with me arranging my laundry.

laundry room was closed but otherwise great stay like always

breakfast is always good staff is friendly rooms are clean and amenities are good for my kids.

would love to come back and try out the fitness and pool area

i had to go through other business and hotel parking lots and is just a big confusion especially in the area

no trash bags, no laundry bags

that was no laundry room

proximity and pet friendly.

i love that the hotel and staff is so welcoming to pets.

we loved the band and bar in the hotel lobby

spacious rooms, great breakfast, safe location, clean kitchen area stocked with glasses, plates, and silverware

were missing cabinet doors in the kitchen

a few stains on the carpet

breakfast did not start early enough.

no light fixture cover in the kitchen

maybe next year at bbbq designated motorcycle parking

pool was dirty

unfortunately, the pool was closed for maintenance, but it was still a great experience.

the bed was comfortable, and the location was great! free parking.

the fact it had a bar and restaurant was awesome

breakfast was expensive mattress very concave loud noise. not sure if heating/air or laundry

was very disappointed that there was no breakfast!

wifi connection was subpar

very nice facilities. parking was great.

picked this hotel specifically because it had an outdoor pool

looked around for plastic laundry bags that are normally in room and none there

spacious, comfortable bed, best continental breakfast; omelet/egg bar is a huge plus

pet friendly, even had a dog biscuit for our dog bernies breakfast

the food. the spa and it was next door to the venue we were going.

location - walked to concert, room, happy hour, free breakfast with omelette station, staff

room smelled like a combination of mildew and old laundry

i stayed on the 3rd floor, which is where the laundry room was too so that was nice

staff opened up laundry room for guests' safety and many guests sought safety in the stairwells

breakfast was good sausage biscuits for the win

breakfast was good i liked that they had more than just pastries.

he could have explained nicely and asked the man to close the door to the room while he was smoking (the a/c

the parking gets a little crowded.

to small parking contactors week renters motel

have been improved and the room could have at least not smelled like smoke since it was a no smoking facility

the beds were comfortable. easy location to get to. parking outside the door to the room.

additionally, the wifi was excellent and the paid laundry was affordable ($2

got stuck in town an extra day and it was nice that they have laundry facilities on site

were not comfy and only 3 pillows,and we couldn't get towels cause they only do laundry every 3

clean, laundry facilities, quiet

gym was closed

a small coin laundry and small workout room on property

the wifi was perfect

pool was closed due to covidud83dude14

rooms and wifi very poor

new & clean, staff was friendly! appreciated the veteran parking, never saw that before!

the pool was closed as well as the laundry room

had taken out wifi and as there was nothing to do until it came on in the early evening

wifi was the best we have received at any facility and was like being at home

view of the lake, wifi, good tv.

the second night of our stay the wifi quit working

breakfast was very poor

liked how easy it was to find and the beds were comfortable and they seem to have the parking lot well monitored

breakfast was cheap and almost nonexistent.

breakfast selections were basic cereal and waffle, oj & milk. perhaps offer a protein selection.

was great the breakfast choice was waffle or cereal that s the only thing that was a little disappointment

the entire place had a strange odor - almost like deodorizer trying to mask pet smells

were dirty and smelled like cigs and pet hair

no pans, kitchen utensils to use

the bathrrom was dirty and there was no pots and pans or dishes of any kind in the kitchen

the lady was outside with her husband smoking in the parking lot

hotel was clean and parking was free.

they were great about letting me have a late check out.

is breakfast served each day *the hotel and the rooms were equally clean and updated *there is a pool and hot

good breakfast, with hot items like eggs and sausage, and many options from which to choose

good breakfast, excellent pool and jacuzzi

very nice! even had a laundry available. definitely recommend.

very clean and love the indoor pool

breakfast ended too early!

my 10 year old nephew loved the pool

breakfast was great and well maintained by staff plenty of everything, coffee was very good

bathroom, ice machine and coin operated laundry needs updating.

they did change sheets so that burn hole will go to the laundry with other smoking sheets and all the

need better chairs and some tables at the pool. need better mattress and carpet cleaned.

stairs for top floor access not great for access and parking

the pool was clean and inviting

laundry great price

it was really comfy and clean so was the laundry room

laundry,bedding looks dirty,need some upgrade in the room

dirty laundry facility

was clean, but trash in hallways, ice machine room and laundry sat around for 3 days

parking can be sparse when fully booked

the indoor pool and weight room gave my teenage boy some exercise time

when told all rooms were full, yet only about a dozen cars in parking lot

very roomy. the pool was a hit with my kid he loved it

the swimming pool heater was not working

after waiting for about 15 minutes, an employee emerged from the laundry room

also people were slamming their doors and kids were running up and down the hall way pretty late at

and where we had to park was terrible debris and pieces of the building were all over the parking lot and the

breakfast needs meat

the pet policy is a huge plus rooms good size indoor pool another nice plus

laundry room, breakfast area warm and inviting

just happenned to be there when a giant party of kids were at the pool

one of the elevators was out of order and the gym wasn't very extensive

pool hours all though children should have to be earlier , because they're pretty loud

the kids said the pool was really cold, but they didn't seem to mind

pool hours had been changed but it wasn't on the site when i was booking also they were not serving

parking was okay but when it was full the spaces left were too small for us to park

breakfast was exceptional, the shower water pressure was great and the beds were so comfortable.

bed was not comfortable, pool was not open for a morning workout when needed (8am).

really liked that the room had a small kitchen complete with dishes,microwave, full fridge and dishwasher

we were also located by the hotel laundry room, and an outside door so from about 5 am everyday all you heard

the staff, the privacy, ability to bring a pet

like the fact the hotel is pet friendly

strange & confusing entrance to parking lot

the staff was wonderful and let us do a early check in

coin issues for laundry machines

fatty was great also laundry room well maintained

didn't want to let us use wifi code

fatty bar and grill great prices and friendly staff

the parking, i wish it were a bit more spacious and organized

good breakfast

best free breakfast, hotel suites were acceptable but lacked a sofabed

pool was a little small

nice room with mini kitchen was very convenient.

breakfast just so-so

t much i didn t like except, one reason i booked my stay was because of hot tub and swimming pool, my sm

great breakfast, great service and spacious clean rooms! what more can you ask for?

not eat the breakfast, but it looked great

the pool and gym were great and the room was very comfortable

only complaint is that the hot tub by the pool was out of order (waiting on a part), and i was really looking

there is an ice machine, guest laundry, and a guest computer with a printer

great breakfast in the morning.

the breakfast was fantastic

the pool was great

the pool was very dirty!

late check out , great service, full service bar and restaurant. clean

gym to use unlike other brands needs all new mattress same complaint from my staff in the two

i liked that it was close by food options and the jacuzzi add to the pool area for the adults!

of covid the pool and gym were not available

pool, spacious rooms and the on-site restaurant is very convenient

the bar tender was very friendly.

the location was perfect and the nice bar area was fantastic!!!

there s a pool and fitness facility and a nice little bar to have a drink and socialize a bit in the evening

was super friendly the location was great loved the bar and restaurant indoor swimming pool the rooms were clean

plus all the extra amenities, including pool, hot tub, gym, multiple garden lounge areas

the renovation had a few issues such as swimming pool not open, tv cable not working and only local channels,

convenient location. friendly staff. excellent facilities. super breakfast.

the pool wasn't clean and the hot tub was out of service.

the pool and hot tub was awesome

the kitchen facilities was very helpful

i could not use guest laundry because of co-vid

i was right next to the laundry room and the smell was a little off-putting

6 o'clock i was staying in room 106 i was hearing a lots of noise ,went eat breakfast an seen the laundry room

breakfast was great-plenty of choices, cinnabon buns were delicious

maybe hotels need to offer pet-free rooms

nice pool and hot tub, convenient vending and laundry

value was great and had everything we needed. the breakfast was good to!

breakfast was good. the bed were comfortable. staff was very friendly.

that they did not have yogurt for breakfast ud83dude15

pool room was kept at a good temperature

everything was great! beds were very comfortable. the kids also loved the swimming pool.

we didn't try the breakfast due to being at the hospital at 6am for surgery

my grandchildren love the gorgeous indoor pool and the gym

my kids enjoyed the pool and i enjoyed the cleanliness and comfortable bed

parking could be a little more accessible

couldn't get free wifi to work.

plenty of parking space

didn't match pics , room was a smoking room and smelled like a stale cigarette

asked for a non-smoking room and the room was a smoking room also after the last day of my state i found out

thing i could complain about was the bag hanging by the clothes rack for dirty laundry looked used

continental breakfast could have been better.

great stay! kind staff clean rooms and large parking area to accommodate our truck and trailer

the pool was fantastic

neither of the front desk people were forthcoming with information about breakfast times, wifi, etc

one level, stores within walking distance, big mini fridge, laundry facilities and vending machines

we got to use their laundry for our clothes, for which we paid the usual amount.

room was pretty inviting and it's convenient to have a laundry facility

non-smoking room still smelled like smoke- could have been cleaner

the fact i orederd a non smoking room and ended up with a smoking room...

beds look like they came out of a jail cell omg, people just hanging around doing drugs in the parking lot

i had known that there was no cooking implements for the kitchenette (and perhaps that is tribal knowledge for

there is throttled free wifi, good for email and general internet surfing, not so good for streaming

it was scary from the parking lot arriving until the parking lot leaving

oil drippings all over the parking lot

had a laundry room available but they didn't have a change machine and was told the closest place to get

like that the washer and dryer only took quarters and not cards or had a change machine for the laundry

breakfast is beyond my expectation. very clean rooms.

you had to reset wifi often. i bought the high speed internet package and it didn't help.

it was clean the staff was really friendly nice to my kids.

breakfast buffet, office area, laundry

love the breakfast, one of the main reasons we returned to htis location whole visiting family.

pool area nice if you re travelling with kids

location, great customer service at the front desk, yummy breakfast, spacious and clean room'what's not to like

ecercise room and pool were nicely located and clean

bare amenities in the room, no lotion or laundry bag etc

free laundry

i enjoy this hotel as it is always clean, very nice staff, love to have use of the kitchen area and it is close

a very small parking lot

parking lot was a mess due to construction

was a dirty towel on the laundry rack when we arrived in the room

no laundry

no laundry area to wash clothes

other super 8's), no covered area for smokers, no available rest room outside your room and no laundry room

no laundry facilities for customers either

there is coin operated laundry by the vending

location, near restaurants, close to hwy, clean, nice parking

we appreciated the clean room, spa tub, terrific breakfast and great staff.

hotel could use a refresh. room seemed dark, and bathroom spa disappointing.

we were right next door to the indoor pool,

great staff and has a gym, laundry room and pool

free breakfast was amazing

never had such a an amazing complimentary breakfast

parking was confusing because there were many cones and areas blocked off

everything was great. i love how clean was the room and the small kitchen with the fridge.

no breakfast.

pool closed and no breakfast due to covid-19. bed was not very comfortable

the breakfast menu could be expanded a little--maybe muffins or eggs or toast

pretty good breakfast options

noisy , rude people working there . door won t hardly lock . bad parking very outdated

no wifi in room

breakfast room was way too small

clean, spacious, front door parking, comfortable, very pure staff

breakfast area is very small.

it shares a parking lot with a mcdonald's and neighborhood market.

laundry washers did not spin put clothes and had to wring them all out by hand

the breakfast was awesome, location was right when you crossed the border, heated pool

good breakfast

clean, hot tub, pool, gym, breakfast were all open like they should be, so i actually got my money's worth

we didn t pay $170 plus pet fee for one night for a shocking cold shower experience