the pool is a great size, and the laundry room was clean, perfect for running a mid week laundry cycle

i was on my last leg of my 13 day trip and had to do laundry, i was very happy they had it, and soap, washed

personable staff, great location, good breakfast, pool was fine, large clean room facing the marsh

the restaurant and bar were never staffed so we never knew if it was open or not even though the signs said it

very clean, great wifi, fast to 405 freeway

breakfast and laundry room

hearing a lot of noise from other room the laundry machine is old

south side building access wouldn't let people in with key card, laundry room unusable due to remodelling

location was great and having a laundry room on the reception level was nice

too much dog hair in laundry room

ice machine broken, laundry room needs addl machines, pool grout black mold and water cloudy.

coin laundry available which is important for longstay like us

not use guest laundry especially dryers

the swimming pool and gym were open

the equipment in the gym is straight out of 1995, and the dust ball i saw on the ceiling as i worked out was

was remodeling of the laundry room below us, but it only lasted until about 8:00 - 9:00 pm

pool was small, but the temp was good. teens didn't have a lot of room to play.

the breakfast was great! check in and check out was easy. the rooms were super clean.

24 hour gym, breakfast

didnt like that we had to pay extra for a better wifi connection

no laundry service, pools closed, etc

i was assigned had a loud thumping noise coming through the walls almost like neighbor was doing laundry

coin based laundry facility could be available.

hidden parking cost no laundry facilities

we were sent next door to another hotel that had great accommodations but charged us $50 for the pet to stay

laundry room cold, not clean no soap

since the laundry machines are run by a separate company, i had to call them myself to resolve the issue

laundry room was a little messy and the non room areas were a little dated.

staff are friendly but one occasion of laundry not collected and washed was a black mark.

they've upgraded laundry to accept cards

laundry room should have a little table and some chairs.

the room was not clean when we got there, room service options are average.

restaurant bar had a good vibe and friendly wait staff

i guess it was a bar and restaurant but it wasn t marked, and full off couches and chairs right off the front

had one issue with a bartender after i brought a drink down from my room and walked outside and she ran behind

the smell of linen, smell like an old sweat, musty. laundry soap that being use?

no room service in the morning.

the kids we saw swimming didn't seem to mind at all

was bunch of noisy kids first night running around the hotel and knocking on peoples doors

24 snack bar came in useful. but prices were outrageous. room service ended too early.

the kids loved the pool. and the beds were super comfy.

i booked the hotel i called several times to assure we would get a specific room for kids to see a parade we

friendly staff, the bar, the pool and walk out balcony, and spa

lots of fun at the pool

though i did receive complementary food from room service, it was not very good

not able to ring for room service

gym was supposed to be cleaned after use, but some pieces of equipment were missing stickers when

our kids enjoyed the pool and we were able to sit right outside by the fire while they swam

we could hear kids playing in the halls and a new baby crying at 6:30 am sunday morning

it is for my kids and they were a bit

the pool was nice for the kids to be at

pet friendly- the winter garden at the lobby area is convenient to bring your pet to do their

the pool was nice for the kids to be at

that it doesn't have a hot tub and the pool is in a separate building.

love that there was a nice little bar and breakfast place inside the hotel

no real bar or breakfast venue, and the room service menu is extremely limited

breakfast room service was good

lobby bar was surprisingly good

no real bar or breakfast venue, and the room service menu is extremely limited

the staff was friendly and helpful and there was very convenient laundry facilities on site

parking lot had like little mountain

breakfast was just pre-wrapped pastries.

wifi was spotty. laptop would not stay consistently connected

breakfast was good, but hard boiled eggs would have been nice

of trash bags and buckets of dishes out side many rooms and trolleys full of dirty laundry

laundry and pots,pans piled up on both sides of the door, broken recliner, stained sheets

the laundry facilities are sooo expensive

room was clean, good size bathroom. laundry facitlites great.

location, kitchenette and price.

also liked the fact that there was an on property laundry

spa, had laundry room

rock, showerhead old outdated, doorlock broke, tub was really small, could use change machine in laundry room,

very modern laundry room

someone even left a broken scooter and laundry basket for housekeeping to throw out

free use of the laundry room

i had to do laundry and they have a washer and dryer available at no charge

laundry and ice machines are available on each floor

even though we didn't use them, we were excited about the laundry facilities being complimentary

guest laundry service.

breakfast was very good,the laundry room was convenient but would be very helpful to have washers/dryers in room

rooms with extra bathroom laundry facility kitchenette parking was free and easy staff provided fresh towels

the breakfast was tasty. the bedrooms were comfy. this hotel is a great place to stay.

i got home noticed they didn t even attempt to contact me and the breakfast was horrible and no pool

breakfast was very good,the laundry room was convenient but would be very helpful to have

it was great to have the laundry facility there, and i can say that the staff was 100% helpful with anything

the guest laundry is not the greatest

front desk employee did not inform me of the additional pet fee

wifi kept going out which interrupted work and music for relaxing

they provide only packaged for purchase breakfast items. the hottub is inoperable

laundry facilities are actually amazing and i was very impressed

pet fee was not given when i booked the room, it was $75

location, breakfast and swimming pool the kids enjoyed it here :)

think the pet fee is a little steep for responsible and clean pet owners

to get to, lots of free parking, nice free breakfast, fun indoor pool for kids, friendly and accommodating staff

was charged 36$ for 2 small laundry soap packs, regular size junior mints and a travel size advil

would suggest each suite have a broom w/dust pan, a trash bag for convenience of dirty laundry carried out, and

we were pleased to do our laundry before we returned home

spacious rooms great breakfast selection affordable laundry

our kids loved it and because we got early check in, they got to swim instead of kill time at the mall

it comes with swimming pool, a gym, and the laundry room

staff was very friendly and since travelling with a pet the amenities were great, as they offered a dog bed

very good free breakfast

was a modern clean hotel with a fantastic breakfast and a great location

the nice size kitchen in the room was fine and safeway is down the way

had a nice stay here, there was everything we needed in this hotel: the swimming pool, the laundry and the

really liked that there were games for family/kids in the area adjacent to lobby-table shuffleboard, large

comfy beds, cool decor, nice indoor pool, pet friendly

gym was pretty decent for a hotel and had pelotons for those that care

had a little area off the lobby with board games, our kids loved that

smoking weed, the rooms don't even had a glass for drink water (no dishes), no coffee maker, the laundry it is

there is a self-serve laundry in the property, which is very helpful

i was there for about a week and so i did have some laundry that i wanted to do and i knew that they had laundry

slamming doors, we were close to the laundry room so people kept passing

laundry n dryer service available for a small fee

laundry room

free laundry too

i like how the laundry is complementary you don't have to pay for it.

changes to laundry room hours

laundry services while on long road trip and small litchenette

and why doesn t a four star hotel of this size offer room service

everything was nice and clean, super comfortable bed, great gym - took a really picky partner with me and she

the restaurants were mostly closed and they didn t offer room service the first day i checked in

no room service , no valet parking , no restaurant no snacks

breakfast at the carillon kitchen opposite hotel was very good

no laundry service or washer and dryer

there is a complete lack of service, no laundry service, when we tried to call for a bottle of water, nobody

location, gym

the gym on-site was well equipped, clean and convenient

(like the one in the gym)

i asked about laundry facilities, they never said there was one on site

they have great prices and laundry on site

ice machine and laundry were not functioning

vending area closed at 9 so no access to laundry or ice/vending machines

fine facilities (pool, laundry service, breakfast and ok internet)

you don t sweat the small stuff and you can easily do laundry and fill up your bottle of water etc

$150 is an excessive charge for pet stay.

wish pool was a little warmer. wish bedside lights had dimmers.

enjoyed bar bites, burger, fish and chips, a long river walk with a chocolate cake finish

no room service food during covid but i understand ud83dude04

friendly, helpful staff and laundry facilities for guests on site

onsite laundry and gym was good to have

room- clean, comfy, modern, roomy. breakfast- real food!

nice hot tub and pool area with doors we opened when it got too hot inside

wish the kitchen would stay open a little later (closes at 10p, the 2 nights i ate in, i just caught the

pool was closed

no i m not gonna pay 25 to valet my truck also looking for a pet friendly place since i had my dog with me

we were looking for a budget friendly, pet friendly hotel after spending the day sightseeing and wine tasting

the wait staff in the restaurant and bar were excellent

in the restaurant / bar was a lovely young lady that worked the last shift and served us our wine and first

it had a good laundry, wifi worked well and it had a very good breakfast

guest laundry requires lots of quarters although front desk has the coins on hand for purchase

nice kitchen and appliances.

excellent breakfast! comfortable bed. even pull out couch bed was pretty comfortable.

breakfast was wonderful, roomy, and clean

didn't like that you had to reserve the gym because of covid policies, but we were able to use the gym and

gym was nice

would prefer coffee (or coffee bar for pay) open more of the day

the gym facilities and location

the gym is quite large for a hotel with lots of equipment options

provision of laundry facilities was very welcome

rooms, friendly staff the laundry facilities came in very handy we saw some reviews about noise, but in our week

the dryer vent from the housekeeper's laundry room was outside my window

they have a complimentary breakfast every morning, and a laundry room and free parking

laundry needs an immediate improvement

the ammenaties, felt spoiled, this place had a laundry mat, gym, a nice welcome center to have coffee

good, clean, kitchenette and guest laundry are a bonus.

beds and lack of cleanliness, the weird staff and fact that the front desk person also does the laundry and

had a laundry facility, gym,

on the other side had the laundry room so it wasn't exactly quiet

laundry facilities were excellent as well

the laundry facilities were good(we were on the road for a while by then) and it was easy to get to

wasn t the hotels fault, but i had planned to spend my last day relaxing, doing laundry, catching up on sleep

and my husband and i like that there s a laundry room to use as well

good location, pet friendly, comfortable bed

screen tv, laundry facilities on every floor, very courteous staff, convenient location - also refrigerator in

we loved that there were laundry facilities on every floor

very clean and updated. also, free shuttle services and laundry.

the use of the laundry facilities was also free and much appreciated

the hotel laundry facility is a very good bonus as well as the shuttle service to downtown

on-site laundry.

cleanliness of hotel and room. very helpful staff. nice breakfast with fresh fruit.

might add , gym is very sparse

free wifi

clean, friendly receptionist and close to our kids

water all over laundry floor,extra small towels great for babies,poor housekeeping

laundry's cheap, though

friendly staff, comfortable room, laundry facilities. historic area. nearby places for meals

retro vibe grew on me, cool area with a great cafe nearby, glad there was a laundry, cleaners made my bed every

broken laundry faciliies

have to cross road to other hotel to do laundry. reception there unhelpful!

no laundry facilities on premises restaurant was closed

laundry facilities available across the road at sister hotel

helped with accommodations (early check in, near elevator) quick service to unclog drain

wifi connection was poor

people could use in a free laundry facility i mean it was pretty great

breakfast was very good, the little convenience store had a variety of items, laundry facilities were good but

we did take advantage of the laundry facility which was very convenient

lots of activity rooms and a great laundry

and quite convenient while i did laundry one day

laundry

laundry was available when i wanted to use it

location, easy check-in, diner close by, vending machines working, laundry facilities, decent water pressure,

i asked the maid in the hallways for towels and she made me to go to the laundry room and get some myself

laundry on site is nice to have and clean but is very expensive and they need more machines

close to the city cente clean, comfortable and spacious room fully equipped kitchen

apartment, clean, comfortable, had well appointed kitchen, not too far to walk downtown or capitol hill

laundry facility is free to use (just have detergent of your own or buy at the front desk for $1)

laundry and check out flexible

complimentary laundry machine and drier came in handy

laundry facilities available

laundry facility hours are inconvenient

on-site grill and bar, the staff was so welcoming and helpful, great little convenience store, laundry facilities

free parking

i liked the 24 hour self-checkout snack bar in the lobby

had a restaurant and bar right here. didn t have to go anywhere else, love it.

stayed on the 1st floor, fairly close to the indoor pool, & the pool chemical/chlorine smell was pretty strong

good sized rooms, clean, guest laundry, decent wifi, reasonable restaurant, good breakfast

there is a laundry room for shared use with 4 quarter dollars

the laundry was not as we expected.

it's got everything that a traveler will need, having free coffee 24x7 , free water refill and a laundry area

there is a laundry room on-site where you can wash and dry your clothes for a dollar each, that was a big plus

location,limited laundry service, have to ask daily for housekeeping

laundry room was adequate

nice laundry room, gym, and pool

oh there was laundry services for a

laundry facilities exist, but a broken machine was not marked

staff were friendly, beds were very comfortable, awesome history, beautiful bar and dome room

had a small discrepancy where the hotel charged me on my closing folio for a room service item that i did not

full of homeless people and drug addicts which wasn't great with kids

the lobby, reception, bar and common areas will transport you to another time

cocktails at the polar bar are simply amazing

no laundry facilities

com it appeared that it had a guest laundry, the main requirement which in fact it didn't have

just disappointed for their staff, i called outside laundry and mentioned to their staff correctly, but the

we stayed at the hotel for 9 nights and had to go off-site to wash our laundry

location, free wifi

clean, breakfast included, friendly staff

it's really convenient parking close to the

good breakfast

i like the parking lot.

the bar was quiet and relaxing for a nice glass of wine

it took 2 phone calls to remind the front desk to deliver my clean laundry.

no restaurant that serves breakfast or room service and too far from activities.

likewise, breakfast coffee served in the lobby was delicious and a big improvement over coffee machines in

and was very happy they were pet friendly as we were traveling with our 10lbs fur baby

enough beds for family, pet friendly

laundry on site and staff was pleasant.

laundry room needs a lot of attention!

the gym was nice, and having laundry service in the hotel was a great perk

had self serve laundry room

t the best lots of homeless people right out the door- walking anywhere didn t feel safe with kids

and the hotel didnt have a laundry

staff gave us the wrong info about laundry service

guest laundry facilities on site

used laundry staff services, was back same day

breakfast offered at ambassador's lounge was excellent

laundry was relatively easy

nice laundry

comfortable beds, location, decor, laundry service, shuttle to cruise ship offered, staff

kids loved the pool

the restaurant didn't have food for kids

had a couple different issues with the laundry facility

laundry on site

) good cable channels; a clean, inviting pool; good vending selection and laundry facilities; upgraded soap

bit noisy with people hanging out by the laundry room in the evening

laundry facility has a washer that was out of order for a mo

i liked that the guest laundry was complementary and the parkinggarage auswelle

they also have free parking if you have a rental car, free breakfast, and free laundry available

good, staff helpful, room with lake view meant an ever changing view, comfortable bed, the free laundry room

lovely views. rooms big. 2 sinks. guest laundry.

laundry units are available free

laundry collection, mini-bar replacement

didn t like it because there was no laundry services or vending machines in it

the gym was small but decent

i also had the opportunity to use the gym, which was clean and had good equipment

wifi in our room was not good.

clean, friendly staff, loved the pool and spa, and a perfect location downtown

excellent location and love the spa and fitness facility !

spa and fitness facility

price of pet fee and parking

there isn't a decent area to allow for your pet to relieve themselves outside but that's city life for you

some of the machines in the laundry didn't work and it was pretty expensive

you had to pay for laundry and they didn't give you a laundry bag

laundry card readers broken

good staff. spacious rooms. good laundry facilities.

love the amenities like the gym, parking ,and laundry area

they also do not have a laundry room for guests to do their own laundry

even rich people don t always want to pay someone else to do their laundry

don t know if it is common but i thought laundry is free

kids robes

service awesome beautiful hotel room service was amazing and the location was excellent we literally were right

laundry order should not have been accepted if it could not be returned in advance of my checkout

the bar was great, good service, and live entertainment, in which we danced

loves the ambiance and the gym

and room service delivered the tastiest spicy bloody mary s my friends and i have ever had

they are pet friendly, and keep everything spotless, i hate hotels that turn down people with

i also had to ask to have packages and laundry delivered to our room which was surprising as i just expected

however this incurred their usual $5 room service fee which i

district so everything was closed outside of standard business hours in the neighborhood, wifi connection was

i love to breakfast we had in the

the rooms were very neat and clean. the spa bath was amazing.

when we needed extra towels, they rode up the elevator with us and retrieved towels from the laundry so that

is no guest laundry service

i had enquired about laundry on the day of check in

i tried to pay for laundry services and they didn't pick up my laundry but they did comp me for one night of

the wifi cut out a ton.

breakfast was stellar

i didn't eat breakfast there and the location wasn't it close to the stadium like they told me

hear the shower or tub running in the room next door and the pet stay price was a bit steep but have to admit

you have to pay extra for the fast wifi, despite how expensive the rooms already are.

room was spacious

great pool and good gym for a hotel

pool and spa were just right temps and there were plenty of towels; like the sauna and

and cheese platter or warm pastries for the late night travelers or late arrivals available for room service or

rooms for way less they were on the smaller side , but otherwise classy , pools amazing got kids or

the bar was amazing as well

being near laundry room

outdated coin-only laundry. expensive, poorly maintained, and inefficient.

need to upgrade there laundry facilities- it s a waste of money for the washer but the dryer is a joke - it

unfortunately there was no laundry facility, but other than that, it was awesome.

the coin laundry did not work well. we had to go off site to dry our clothes.

should indicate you can do laundry on the amenities

did not have time for breakfast

see above.. not pet friendly and i used the filter for pet friendly hotels!!!!

breakfast in morning was very good and coffee and tea always present

swimming pool: a bonus

laundry room should have a small vending machine for single use detergent and dryer sheets

also a laundry on the premises

plus, the free laundry services

laundry detergent that they used in the bed linens to include the blanket was more powerful than i

i was able to do an early check in and the staff were so chill

no laundry service but understandable.

bedbugs in the bed, and the manager s attitude in telling me how to do my own laundry after myself and my

like the anti-theft hangers, i'd rather have plastic proper hangers to hang some hand laundry in the bathroom,

didn't like that for the money i was paying for the room, there were no laundry services on site other than

wonderful accommodating staff and very nice breakfast!!

wish there was self laundry.

the room is next to laundry room making noisy in early morning

had an issue with my laundry, which i understand can happen

excellent location and facilities. easiest wifi to connect to. spacious room with great view.

you allowed pet that is a plus

in the laundry room most of the machines are out of order or in need of service.

works, front desk always cheerful and says hello, jacuzzi, laundry room always clean, grocery shopping service

excellent breakfast,indoor pool,laundry facility

desk never took care of laundry

great check in staff very late at night, excellent room, very clean, great laundry facilities

we used the cardio gym which was small but perfectly organized and full of great equipment to train

the kids loved jumping from the sofa to the bed

i love the fact they are real pet friendly either some treats available for my dog

wifi wasn't secure.

it's for access to the gym and then you also get a daily $12 credit for the restaurant/bar

very clean room and laundry room. good breakfast.

the hotel was very nice. great price, clean room, with spacious living space and kitchen.

breakfast was good

it was roomy and had a kitchen if we needed to stay longer.

was hoping the hotel bar was open!

if you book an apartment, you can use the laundry

the free breakfast and the choices, the cleanliness of the hotel, and free laundry

laundry facilities

clean, great gym, nice outdoor patio area

really nice gym.

front desk staff, spacious clean lobby, free hot breakfast, free guest laundry and a perfect central south lake

we used the complimentary laundry service which was excellent

breakfast was good - nice bagel, waffle and coffee. clean hotel and has free laundry

the location, complimentary breakfast, and the laundry services.

helpful staff, free use of laundry washer and dryer

there was a very slight laundry issue which i reported and was dealt with.

small and oddly configured, no microwave in room or anywhere on property for guests to use, no laundry facility

being near elevator, it was quiet. room service was amazing! vibe was great!

the room was a good size and the kids got a kick out of the vintage bathroom

gym - small but has pretty much everything you need

no laundry room. during my whole stay, unable to call front desk. busy signal everyday.

like that you re pet friendly and promote that as well

the wifi kept kicking us out when using

i wish there would ve been because i had two kids with us

they also arranged for a lot of goodies, balloons, and a thoughtful card for my kids birthday