also has a pool, and grill area

breakfast ended before 10

perfect, friendly checkin lady, super clean and free parking

nice bed, lots of close free parking, good location

one of the best breakfast selections ever

laundry facilities on site extremely

missing was bagel and cream cheese surprised by the need to pay for the laundry machine

i did have to kill a ud83eudeb3, the laundry room was dirty and many of the machines was break down

did not like the laundry room.

service at the front desk is not bad i also like the little kitchen in the room, bathroom and laundry the area

a larger than usual sized fridge was provided in the small kitchen as well as some kitchen utensils

my kids enjoyed the indoor

it came with all the necessities of a kitchen but had no stove!

was $50 pet fee where total of stay was about $130, way too much

should put all pets on the same floor and ask guests are they allergic before assigning them to a room on that

was under construction laundry facilities were closed many ice machines (tried several floors) were not

moved people on side the room i was in with 3 kids and a dog

i guess that i wrongly assumed that this was a no pet hotel

it was next to a strip club, not the best for having kids with us

for me and my two kids it would have been almost $30 which is not worth it to me

did not swim but pool looked nice

there was a free wifi but sometimes i couldn't connect.

very accommodating with regards to the requests that i made, the hotel has all basic amenities (laundry, small

location, friendly staff, comfy (soft, but not too soft) bed, free parking, on-site laundry, kitchenette

was laundry on site, kitchenette in the room, and a parking garage for guests so you could park in the

they provide a laundry basket if you need to wash, a ironing board and iron as well as a hair dryer

the laundry machine ate money

had issues with the laundry, and paying to park seemed a bit ridiculous.

the breakfast was great the complementary drinks

the breakfast, the bed and they graciously allowed us to extend our checkout.

the happy hour and breakfast buffet! i loved my experience with embassy!

the pool needs improvement

also there is no fitness center or laundry facility

only bad thing was the absence of room service

the room service was great!

about the hotel was the friendly staff and how accommodating the front desk clerk was about the early check in

food very good and reasonably priced and room service was prompt and nicely served

the hotel can add more laundry machine and dryer

my room was nice, and conveniently located on the floor with the guest laundry, which i used during my stay

rooms, friendly staff, good fitness center and a laundry

soaked and we had to turn the aircon off on our last night as the carpet near the sofa bed the kids were sleeping

hotel is in a great location for the disables, seniors, adults, teenagers and kids

the indoor pool was nice for the kids

was plenty of space for the four of us and the little indoor pool gave my two kids some entertainment during

the pool and bar area closed because of what's going on.

only one employee tending the bar and preparing the food

the indoor pool was nice for the kids

laundry over the weekend

not the best check-in. housekeeping is very poor. worst laundry service

incident happened there and police was called. kids and noise on hall

good location, comfortable bed. very pet friendly

lack of room service

the laundry

there was no laundry facility on location to do our own laundry

breakfast, laundry service

the view and pool

the bar menu was pricey i went found walmart

when we asked there is a laundry bag the front desk said there is but when we checked in our room we can find

was a bit weird - water took a long time to drain out of sink and bathtub no laundry facilities no kettle or

on site laundry facilities, they do have dry cleaning services that can be scheduled for same day pick up

pool was not heated.

no complimentary breakfast, no free internet wifi, the very basics of hotel stay in 2017

hurricane harvey and no laundry service.

sent some clothes to the laundry and they lost my suit

a bad experience going to the gym staff under trained made believed i was not a guest notified security security

there was a bar area or a place to sit and have some drinks instead of going to one of the places nearby

never had breakfast at the hotel as i preferred to have it at the cheesecake factory restaurant that is right

no laundry machine

room had no wifi, microwave, refrigerator. had to use microwave in lobby.

has no wifi and very bad service at the reception

they did not provide me with the wifi password and the guy that checked me in was rude and i had to repeat

coverage, poor and weak wifi, no more breakfast as advertize, had to ask for soap, toilet paper, light blub

laundry service messed up our whole weekend for my in laws wedding

plus the fact that you have laundry facilities

wifi didn't work one night, had to take laptop down to front desk and get a special log in

reservations at the pool for just me and my family so we didn't have to worry about close contact at all

hassle free with a pet which was really nice and no extra charge

i like the most the pool side and gym. it waa great during corona!

i would have liked wifi to be included, not as a separate package.

i love the gym and pool area. the bartenders downstairs were definitely on point.

the shuttle

the pool and gym area

picked this location due to the advertised full kitchen and laundry

surprise for me ,next to galleria, great room had full kitchen etc.etc.great for extended stay.

right next door to the blue parking lot that is right near the rink for figure

hard bed, flat pillows , and the 16.00 a day parking fee

nice big room with kitchen. nice pool

laundry room clothes take forever to dry

the lack of coins and resources for a paid laundry room

is bad , they shud start laundry service pandemic is gone people who are working professional has no time to do

laundry out of order

fantastic stay, hot breakfast, great staff!!!

the room service was fast

beautiful design, clean and comfortable room. nice bar and restaurant.

they didn t do room service during our 2 night stay

the room key wasn't program to the bar in the garage

night bar and eats were just what we needed after our late flight

was really nice and kind and even helped me with changing my dollars into quarters to use in the laundry

secure car park and laundry facilities also

it was also a plus that it had a laundry mat on site

the ones at the laundry did not work and front desk did not care

there is a laundry room on site

it was nice to be able to do laundry

- dazhanae k girl you saved our laundry

free laundry machines.

location, pool, close to the galleria; free laundry, facility is clean and comfortable, nice

stole our clothes from laundry, not anticipated from a secure facility

i loved that doing my laundry was free!

laundry

the pool is so cool

breakfast was wonderful

i missed the breakfast but i enjoyed the atmosphere alot

walk in shower convenient room location swim pool long enough for laps xtra coffee amenities available in lobby

we got a cup of yogurt with fruit but the next day, their was a different lady at the breakfast bar and she

pool

wifi was easy to access (no pw required) free parking very important

facilities (elevator, gym) were a little outdated but still useful.

very clean could smell fresh laundry in hallways and outside

love the cleanliness, variety of breakfast items, on site laundry facility

laundry facilities were good and nicely priced (compared to new york, washington dc, new orleans

very good breakfast

parking and greeting checking in

also when we drove up there was a skanky car sitting out front and then 3 cars down was about 2 laundry baskets

free laundry

laundry didn t work throughout the stay so we have to go to nearby laundromat

appreciated the complimentary laundry

liked that i could get late check out

i like that my pets was able to.be there without me paying a pet fee and the room was clean

the bathroom sink gurgled into the tiny kitchen sink, through the connected exposed pvc pipe

the parking was different but works for the property

the pet relief area had so much garbage on the ground that it was too much trouble to use it

i just wish tenants would pickup after their pets

laundry room washer was not working properly, coin machine not really functional

the laundry room was out of order, after they told me i can use it

no onsite laundry. television did not operate properly when changing channels.

the laundry machines did not work, had to go next door to do laundry (this is what the front desk

staff is great! and the room was clean and smells good. i also liked the breakfast.

put me next to the laundry room and was loud starting at 6 a

they also had laundry facility on site

big room, onsite laundry facilities.

bed size, shopping and dining convenience, bathroom, and laundry

limited amenities and the fee for wifi

no hotel laundry services

you need to request at the front office to have your room cleaned and deliver your laundry, i tried calling

self laundry room could have more machines. gym could have also more machines.

5 star hotel without a functioning in house laundry room, come on guys

no laundry bags

on the building is very poor the air-conditioners don t work properly the dryer for guest laundry doesn t

husbands and my personal laundry bag with our clothes in it was taken from our room when we were out, housekeeper

but to make things right the staff allowed me to finish up my laundry using staff laundry room

good breakfast, bed was super comfortable and quiet room

gym was small and smelled really bad.

love the fact that they have on site laundry area

they have a well lit parking lot

the wifi was also sporadic at best

room was clean and spacious, plenty parking spaces, quite and staff showed great hospitality

be able to use sunlight to help out, my room was one of few that faced other rooms instead of the parking lot

only one wash cloth provided - they said the others were in the laundry

in progress, laundry on 2nd floor, vending on 3 rd floor

we like to help by conserving on laundry - but that is a difficult task w/no towel racks

the bar was a plus for my husband!

had a fun decor and vibe, a parking lot, and a breakfast area

a do not disturb sign on the door when we left left laundry in room and when we came back laundry was gone and

it's a non-smoking hotel a lot of bums and drugs at it servicing through the halls no swimming no laundry service

maybe the laundry

staff,room, location, free breakfast

not use pool

pool is quite small. cannot exchange coin for laundry.

clean, friendly staff, breakfast changes which was great, and cleaned our room on daily basis

wish the pool stayed open later.

convenient for md anderson. good breakfast.

also breakfast was great

i love that they had a bar and restaurant

the gym was also quite small for a hotel of this size

the air conditioner was not ok the classroom was freezing and my room to hot gym was very small parking was

i didn't like that they closed the lounge in july 4 th . my kids were disappointed.

ordered room service and asked the guy to give me the food at the door and not walk all the way in, however

the staff was it was not clean at all and you had to bring your old towels and sheets to the laundry and change

no pool, bug issue, most rooms have no phone, no microwave or fridge

on top of that, the wifi reception and tv worked really bad (not exaggerating), and we needed to use a poor

wifi connection they said the cable was cut and technician not available, it was not there for 2

the weak wifi signal that constantly drops

over the next week, i had to ask for laundry service, shuttle service to and from the hospital, directions,

the wifi also did not work

friendly staff, good updates and a pool

they had a eating place and they had a gym

behind us, walls were thin, no umbrellas to borrow to get to the car when it's pouring rain, wifi stopped working

temperature very cool, complimentary tea and coffee, kitchen in room, pool, gym, &a laundry

issues with laundry room

amenities offered such as the equipment in the weight rooom, some of the washing machines in the laundry room,

free laundry facilities

kitchen wasn t stocked real good

and it wasn't a laundry soap smell it was actually cologne

the laundry accepts only coins and some of the staff members at the reception were rude

we appreciated being able to use the laundry/washing machines and getting quarters from the front desk

the staff suggested i use the one in the gym

has a very nice bar and restaurante and the staff were extremely friendly.

laundry facility was not working and pool was to cold and the trash outside was stacked up so high

laundry facilities on site, good breakfast options

the indoor pool was not heated. so wasn t able to swim and no chairs around the pool.

i had to go to another hotel and get a last minute reservation, with young kids waiting the entire time

convenient location for my needs, economical, very clean and comfortable, nice breakfast.

regis as a staycation (while the grandparents were looking after the kids)

breakfast and staff

fun hotel bar i give it 5

the food at breakfast was delicious. the service staff was polite.

we brought books and magazines to relax at the pool, something i had been looking forward for for weeks

there was no self service laundry for guests

laundry service wasn't available

my room was across from the laundry room and starting at 6am the door was constantly slamming ..

no foot towel, laundry bag or shower cap. sink stopper not staying up. drip in shower all night

does not have a laundry service for guests to use

one issue was i coukdnt use the laundry because i didnt get quarter coin from the reception

location was super. staff was excellent. laundry facilities were excellent.

location, kitchen, staff

great location just needs to work on breakfast options. not a great variety

no free breakfast as advertised.

the restroom inside the room is outdated. there were no disposable laundry bags inside the room.

restaurant and bar staff need a lot of more training or more help

parking is super-expensive ($24/nt), wifi isn't free, room is quite small so it feels a bit choked up especially

s not like other marriotts in quality and it expensive no room service after 11 pm and the view of the rooms

wanted to charge wifi and parking

unclean facilities. only one laundry room

staff was very pleasant and breakfast was great.

shuttle

only ate breakfast at the restraint - but it was very good.

was older but very clean and comfortable great pricing, nice breakfast buffet and hotel staff was truly kind

laundry ud83dude22 being in a group made it very hard to get the kids gear cleaned

elevator broken, ice machine broken and laundry room closed

the laundry room was a mess

sleeping on the sofa bed. kids got the double beds and slept great!

bar and light meals was a nice touch

property had everything - pool, gym, laundry, drinks

they had a laundry facility which was also nice

we spent most of our time at the pool once we were finish sightseeing

i loved the attention to detail including the food, spa and gym area, coffee at any time, a lovely lobby ambience

property had everything - pool, gym, laundry, drinks

i also like that there is a laundry and price is acceptable

the laundry room was good . and my room was fine .

room smelled like urine and carpet showed pet damage.

some kitchen facilities it was very odd that there was no plates, cups or cutlery so there was no way to

kitchenette has no dishes. you have to ask at the front desk if you need something.

room service was incredible and food was amazing

excellent breakfast. we used 2 restaurants - steakhouse and seafood one - both very good

service and breakfast were not as expected

the sauna and spa were an additional and welcome relaxation

concierge desk and they kinda looked and acted rudely cause the way i dressed witch was usally gym shorts and

laundry facility poor

attached), terrible noise from drilling, laundry machines don t accept credit

close to med center. pet friendly. breakfast provided

staff were nice and helpful but a random person banged on our hotel door at 5am scaring my kids

great restaurant on site and room service

room smelled funny like dirty laundry

breakfast was good, had some variety

i'm glad i had both of my kids there to help me

size of the rooms, having the convenience of 2 bathrooms! the pool area was also nice.

was not clean room service never came clean toilets barely worked

didn't like that the room didn't have any microwave refrigerator and no laundry room for all the basketball team

bathrooms pricey breakfast and problem with the shower knob no laundry rooms on the property

on site laundry room

friendly staff, clean rooms, bar downstairs, free wifi.

certain areas weren't air conditioned. room service and the gift shop was really expensive.

don't count on laundry services, they no longer have washers/dryers as advertised

was no ice on our floor and no iron and no would answer the phone in maid service or laundry for an iron

could see everything and get to everything and i overly loved the fact that they had a rooftop bar first time

no room service

stayed on the 9th floor close to the gym

4th floor and it smell bad going into the hall way , we also wanted to wash our clothe but the laundry room wasn

breakfast was very good

the breakfast was terrific

did not use swimming pool. cannot rate it.

the fact that i ordered a kitchen with my stay and didn't get one

laundry room was small

loved the new gym and pool. great food at terrace.

information about providing room service was a little confusing

pool had a couple mosquitoes and flying ants in it , but that's normal with weather and outdoor

the staff and the pool view, the sunset is remarkable. nice gym. the food was good.

laundry room was great with 3 washers and dryers

the elevator broke down our second day here and the laundry is on the third floor

coffee, comfortable beds, pool, fitness areas, vending machines, options for ordering food, and laundry

because i refused to place them in the laundry basket she provided she was pissed and called security lied and

had laundry facilities

was a small laundry room with $1 each wash/dry which was very helpful

the shuttle was great, too

great pool and workout facility

pool was closed and we were counting on going in it, it disappointed my toddler, but it was just

only in the bar and restaurant

laundry facilities on site was a bonus

i liked the laundry room

very comfortable beds & the pool area was lit

facilities were clean, kitchen was stocked as needed

good selection of bourbons at the bar and food was great

free laundry was an added bonus especially seeing as we came from overseas

the pool bar want open the weekend we were there.

gym was well equipped and spacious

bar felt understaffed during the weekend rush, but it was a very busy weekend with the concert so

there was a shuttle bus to nrg stadium which really helped us get to the game

check in was underwhelming and same receptionist told us laundry put on on saturday would be back same day or

pool was awesome, piano bar at night was fabulous , food was superb

we went down to the pool at 6:30 & got denied entry

the bar is very nice, as well as the bar staff

pool was awesome, piano bar at night was fabulous , food was superb

anyone like myself who is visiting in the museum district and west houston, also very convieniet kitchen facilities

parking can be an issue when it s busy

- great spacious & luxurious room (deluxe) - we had the building for ourselves, including kitchen & living room

breakfast, great staff, full size kitchen just for the guests, private entrance, fresh linens, very comfy bed,

the next morning, i was in the breakfast area on hold on two phones and my computer and knew the wait was going

kids get free breakfast

was great except the poolside bar closed pretty early (when we arrived around 5 or 6)

room service was unavailable during stated availability; power outage

location, the bar was nice, and the food was excellent.

room service. cleaning and service like cleaning, room foods and beverages

quick room service and really good food

the gym was very well equipped for a serious gym rat

was amazing and the shuttle service made our evening extremely carefree

the shuttle service was a wonderful plus, very convenient

thank you for the complimentary shuttle, which even took us to our son's home (within the magical 3 -mile radius

turned the ac on and showered (the towels were very stiff, no way they had good laundry detergent) and got

parking lot it s a little small but not bad

wifi on and off in room

the rooms are very big and nice the pool is nice and clean you can wash here too

parking was a little tight due to the limited building space, but compared to the sun suites (which

laundry room was complimentary, nice onsite restaurant as well as general snack food selection

the laundry facilities and the gym were so appreciated

i liked the presence of the complimentary laundry and gym facilities.

appreciated the free laundry

breakfast is not complimentary, it is paid by customers at high cost

came right after power was returned, so the tv/wifi wasn t working

after settling in the room, i decided to get their wifi info

there was no pillows, no wifi, no towels, there was cockroaches, dirty bed sheets, no comforter

parking close to room

many parking spots in lot and we saw few other guests

laundry room was clean, and the little gym was a nice plus

carpets are filthy, missing wallpaper, laundry not working

put on 1st floor when construction going on and couldn't use pool, laundry or breakfast

a laundry room

taking towels to laundry

the new updates and parking facility and the food and the front desk staff

the staff the rooms were clean and the breakfast server was amazing and the food was as well

heidie went above and beyond to take care of us. great variety for breakfast.

the indoor pool was a hit with our kids and the staff was exceptionally nice.

parking lot is gated and has overnight security

was a very bad experience overall with the room being smelly, business kiosk always down, guest laundry not

the wifi was very weak. had to stand at my door to keep connectivity.

would be nice to have tv in pool room

i called the hotel before arriving to ask a question about pet policy

pet friendly, indoor pool, convenient access to freeway. microwave and mini-fridge.

breakfast was good just wanted pancake makers for my kids. full kitchen, nice size room.

the pool was open and i love the late check out time

nice room my kids loved the pool and basketball goal , breakfast was amazing

room provides a small kitchen with an oven range, full size refrigerator and dishes

the room service

didnt know wifi password, elevator not working, washer/dryer not working, only had waffles for breakfast and

24 hour gym, pool, breakfast, staff, lots of great qualities

no body lotion or bar soap

wallpaper, old carpet, old non functional bathroom faucet, non functional pool, poorly maintained gym, and

love the back door to the pool from my room

the hotel is clean & the wifi is fast while the prices are cheap

cheap and nice pool

room service lady refused to trade me a clean towel, staff is all rude i walked in and said hi with

big clean swimming pool great staff clean rooms comfortable beds and free wifi

pool, tv, wifi, bed and shower.

no laundry service

also when i took my kids out to the pool there were not any towels outside on the rack to dry off with

so i didn't get to experience much of what the hotel had to offer including the restaurant and pool

i traveled with a pet and they were kind accommodating even my pet and i liked the safety sheet i had to fill

pet friendly!

laundry room.door was broken

breakfast is limited to only 2 guests per room.

well lit parking lot

parking

that the breakfast didn't come with the reservation.

easy to navigate the laundry services which are reliable and efficient

the reception area was simple and clean, and there s a nice pool at the back of the hotel

well lit parking lot and security coded parking gate

parking was nice

i had to take out the trash and walk across the swimming pool to the dumpster located in the back of the property