room was perfect for us, with plenty of space breakfast was so good, and so much choice

the breakfast was so good and the room service was quick, food was hot and fresh

he participated in the kids club for the first time ever and loved it, the girls were lovely and welcoming

the kids loved the pony rides , the pool and the tennis

the spa treatments we both had were fine and the masseuse was very polite and friendly but again

hostess was pet-friendly and our dog was allowed in the bedroom (but not in the living and dining room due to

host, was super friendly and gave us great advice on where we could go taking into account the kids and dogs,

place with amazing view, plenty of parking spaces

parking could be improved as was busy

wifi was included in the price and worked well

to this rather magical place, where the welcome is genuine and warm in excellent rooms with great wifi, a fabulous

parking was tight.

bathroom good, lots of nice clean towels, showercap, shower gels etc tv worked really well as did wifi

wifi was a bit spotty.

by motorcycle, we were initially nervous about the parking because the front drive is entirely gravel, which

the view from our room was of a shed with the dirty laundry in trolleys.

rooms were empty - you have coffee machine, but not the cups, no laundry bags, no wine glasses, no wifi

views of lake, big pool, good jacuzzi, concierge will do everything you ask them too, cool hotel

great location, picturesque, plenty of car parking

the breakfast was out of this world

ac so had to open windows but faced on to laundry cabin so rattling of laundry carts early in the morning

noise near our room and it was very dark. we were in a room near the laundry

friendly staff. ample parking spectacular views and wonderful wildlife

wifi reach wasn't possible in some parts of the hotel.

i enjoyed my spa treatments i got it was so relaxing and the hot tub/jacuzzi was lovely and relaxing

bonus that there is no noisy bar or sky sports blaring

excellent food both breakfast and evening menu

wifi

breakfast and dinner, evening harpist with drinks in the lounge was an awesome experience

e pastries were warm

also even though it is the only room on the 4th floor it is beside the laundry where the machines are constantly

to the centre but very quiet also pet friendly

right side of town with ample parking

it has a cozy bar just off the lobby

breakfast was ok- plenty of food. location is perfect. can t wait to stay here next visit

kids loved hanging out playing chess in the library

the food in the cellar bar is delicious

exceptional breakfast

the location, garden, room, breakfast and staff exceeded my expectations.

the breakfast was lovely and staff easily accommodated a dairy free request

same day laundry service worked out

messy laundry trolley in corridor all day

bed was good - next door to park - laundry service was great - parking

didn't have breakfast in hotel so cant comment .

had no ide how to login to wifi and no instructions how to do that in the book or at reception

staff, beautiful clean room, great room service & walking distance to town

shower rails and towels racks loosely attached to the walls, potentially dangerous for elderly or kidsl

nothing really. the wifi has to be logged into every time you use it which is a little strange.

was no room service and the excuse was the restaurant staff were busy and didn't have time to prepare

spotlessly clean hotel with all the staff being friendly and helpful and ample free parking

fireplace and couches in foyer

was quiet , staff accomodating late check out

the breakfast was excellent! the staff was friendly, polite and very helpful!

in the bar with kids was a no no, same menu in dining room for dinner each evening was disappointing, sit down

breakfast was lovely, hotel was clean and modern

by the gym (limited range of equipment, some of it broken down), wish laundry had been on-site/self-serve so i

room seemed to be very close to the laundry - there were washing machines running all night along with driers

didn t warn us when the pool was fully booked and told us there was a laundry service when in fact it was

and throughout the night, a slight but irritating noise of a machine, apparently a laundry was coming from

no option for late meal...kitchen closed at 9pm

the window faced another wall of the hotel and in between was vent for the laundry

laundry service is supposed to be brought to the front desk before 9 am

we utilized the hotels laundry services which was very reasonable and had no issues

we have booked to go back before xmas with our kids

loved the bath tub, room service was great.. staff were so polite.. mattress in 242 was so comfy

however, my single room was beside a laundry chute which meant there was a lot of noise from early morning

being right next to the laundry shoot.... was weird due to the noise of the shoot action.

room was right beside the laundry shoot and some kind of storage room

would have been nice for the townhouse if it had guest laundry facilities

the staff were very nice, used the pool three times with the kids and bill that worked there was extremely

wifi password could do with being displayed in the room aswel as the card

need better food options for room service at night time.

i love that it is right in the middle off town that there s a swimming pool gym and jacuzzis in the bedrooms

late arrival so ordered room service before restaurant closed, and my chicken stir-fry was exceptional (better

food in bar was excellent, as was service

staff very helpful handy outside laundry service at servo next

the hotel staff were very pleasant and i was pleased that they had laundry facilities

got room service the food was cold apart from the fish but was all very greasy the plate was full of

could not get a drink in the bar between 8 and 10

the zen spa was amazing i absolutely loved every bit i would recommend anyone to stay here and i will be

breakfast, reasonable laundry service ($15 per bag), great location, 4 bars, staff was great

no laundry machine

very loud noise outside room between 6am and 7am, staff moving laundry trolleys, woke us up

no laundry bag. room overlooking yard with laundry. no tv remote

breakfast was plenty and deliciuos, many options

big kitchen/dining room, seperate lounge and bedroom, also laundry outside

the laundry room was an outdoor room, not connected to the house

it also had a laundry machine

big kitchen/dining room, seperate lounge and bedroom, also laundry outside

cordiality, nice fresh breakfast

i liked the fact that you could send a bag of washing to their laundry for 20 euros

comfort room, 2 beds, comfort mattress, midtown, close parks, laundry 20euro x one full bag, water , tea

incredibly helpful and pleasant they made arrangements to store our bikes for 2 nights and the breakfast spread

great location and service. late check out much appreciated.

students that seemed to be there late in the evening in the bar and then there again to serve us breakfast

how much they charge for laundry services is obscene.

location, walking distance to great pubs, shops and restaurants, loved the fireplace in our room, breakfast was

great friendly pool staff ability to walk in robes to pool via a private bedroom area

friendly and helpful, absolute professionals, from reception to bar / restaurant, housekeeping, pool, management

staff were excellent and very helpful . i also really enjoyed spa facilities

full irish breakfast, the pool , the bed was very comfortable and it is in easy reach of killarney itself

& on site parking was great

room size, air conditioning, free parking, good wifi

free parking and safe in the room

stay was very disappointing as we went for a rest away from the kids,we didn't sleep a wink as the bed was awful

reasonably priced laundry just around corner

wifi was awful

the wifi wasn t great, and was constantly cutting in and out

nice bar with good lunches no evening meals but so many restaurants nearby the breakfasts were superb

the bar was very comfortable and really enjoyed watching the masters golf there

had a large bag of laundry to do and chose to do it outside the hotel which ended up costing 90% less than doing

hotel breakfast excellent

the home was clean. kids enjoyed the golf kit.

room service menu excellent, service prompt and excellent

breakfast was amazing but it wasn’t a buffet anymore due to covid so you couldn’t go up and get

great location with parking on-site which made our day trips so easy to go get the car within steps of the

bar food and breakfast were gorgeous

parking in rear of hotel

hotter than blazes when we got there and not all windows worked, had to prop windows open with kitchen utensils

the greeting when i arrived the extras we asked for all done comfort and the spa was brilliant

our stay there, great breakfast , very comfortable beds, spacious room very clean, great entertainment , had a

to shower a lot after me getting sick i loved the services of the pool the hairdressers the spa and inec next

on app last orders for meals ( breakfast and dinneris in fiadh dining room

* the gym is not very tidy and organised

we had two young children with us who wanted something to do but only thing was the pool

due to it being a bank holiday) but there were multiple events at the inec and with the backstage bar being in

the staff could be a little more friendly,not talking about front desk staff and pool area staff they were

to use when it got too hot - the mountain view is amazing - plenty of parking - swimming pool and gym facilities

breakfast outside your door every morning and the gym

facilities are plentiful with a gym & swimming pool

the check-in, the check out, the laundry service, the room, the staff and the food were all top notch

staff was super helpful, even giving us perfect directions to a self service laundry in town

parking lot wasn t ideal.

location for killarney bikefest and excellent parking for a motorcycle

the restaurant and bar were excellent

we had clothes laundry service with same day turnaround time

we utilized the laundry service and were very glad we did

fantastic location and views. very good restaurant and room service breakfast.

restaurant doesn't allow kids for dinner (after 7pm) and i didn't see this anywhere when i booked

view breakfast room staff

spa was untidy overflowing bin with water cups and bathrobes piling out of laundry basket one steam room not

laundry left outside room all day

setting, welcoming staff, gorgeous comfortable rooms with fresh clean laundry and bathroom necessities

stay was outstanding only observation is gym facilities are small and bike was not working

gym wasn't open for covid19, not at anyone's fault.

on site laundry is available but there is also a (cheaper) public laundry at the tesco a short drive away

laundry trolley was delivered through that door too, so you can imagine how loud it was

plenty of choice at breakfast, spa facilities were very good

pool was very clean and had a good gym set

so much to do for kids our girls 6 and 7 had a ball

lovely bar, attentive staff, laundry service - very convenient and all folded

room was spacious, staff were pleasant and the laundry/dry cleaning service was great

passage way to our hotel room passed by what looked like the laundry room

wifi did not work in 2 rooms they offered me

wifi was weak

no soundproofing between rooms. breakfast was only ok

the breakfast was freshly cooked and lovely

the parking outside was extremely handy

there was a notice on the desk in the room to say there was no room service or cleaning due to covid but we

beautiful friendly staff clean warm and breakfast was so beautiful we will be back

charming, comfortable and pretty. beautiful grounds. the spa is exceptional.

but then don’t seem too keen on them being there, park hotel went above and beyond for my kids

the spa was really exceptional with a 25 metre lap pool, sauna and full gym facilities

the spa was incredible

breakfast was great,very good choice and served very quickly

food in stables brassiere was perfect and breakfast was fantastic

bar is not as cozily elegant as it could be and two of its rooms were occupied by families with kids playing

swimming pool, sauna, and stream room were an excellent way to relax after a days walking and before a

open fires in the bar and reception areas

temperature of the pool was a little colder than we expected

very welcoming staff room small but lovely shower great bar and breakfast amazing

we found the bar/ dining area very cosy with nice little nooks & compartments

wash food was gorgeous in the restaurant and the staff were amazing from front desk to the bar staff

very nice rela i g good sthmodpere nice bar and music

lovely staff went above and beyond to make our stay amazing, including keeping the arrival of our kids a secret