at the front desk was great and and went above and beyond by helping us out with a much needed laundry run

it even has a small pool and gym (although i did not use them, i still appreciate the fact that there is)

there is a buffet dinner for $25usd and free breakfast

airport, wifi, pool, restaurant

excellent wifi

of laundry was $16 american dollars

check-in without question in a clean room, fullfilling breakfast in the morning

phone breakfast parking is really short i rented a car in boston to receive en the airport,the same night my

the rooms are spacious, the outdoor pool is great, and the wifi is stable

service horrible i ask for a cocktail menu in the bar restaurant and the waiter had no clue what that was

remove carpets wifi must be improved

wifi not working in the room

write home about, but the people were very nice and courteous and accommodating; except for the pool

the staff is nice, the pool is cool, everything is clean and comfy. is close to the airport.

while at the tropicana hotel this time, my family came to be with me, they could not use the pool unless i pay

room service very slow and the quality of the food not good for the price

the bar was very nice and professional they

short wifi range

breakfast good

was awful and breakfast lacked variety{every day the same menu} and no taste

the staff constantly changed the appearance of the dinning and pool area to make the appearance of waking up

and there was something different for breakfast every day fantastic

there were dirty soiled laundry and other cleaning equipment left near my room door the whole afternoon, night

it was close to the main shopping street and the rooftop bar was a very nice touch

the room service people that were supposed to clean the room only came 2 times while we was there and

excellent location, friendly and helpful staff. excellent breakfast

location and wifi

the bartender at the bar was such a sweetheart and soooo professional, daian is the to go men

room (and none near the bed - i had to unplug the reading lamp to plug in my phone) and that the wifi in the

the staff at the complimentary breakfast. cook and servers

parking info before checking in would have been helpful

breakfast could be a bit fresher

room i was in was right next to the laundry machine that runs all day and night and is a bit

the wifi didn t work for us this past stay unfortunately but thats my only complaint

wifi did not always work in my room. in the reception area it was ok.

pros: 1.location 2.friendly helpfull staff 3.breakfast included 4.kitchen is present

need to pay more attention to bathroom fittings and kitchenette utensils and maintenance.

i understand extra charges for late check out this is practice around the world but to request money to check

bed was comfortable , clean. quiet, dining room service could be better. at breakfast.

location very good breakfast included clean good ac very relaxed atmosphere, has rooftop bar with lounges very

the gym was hard to get in and out of, but that's my sole complaint

the location, the staff and the breakfast.

pool area is used for events not necessarily for guests

breakfast was great

staff at the restaurant and the staff for breakfast were exceptional

restaurants which were excellent, spa, gym and a lovely rooftop pool with drink and food service

bar by the pool was often unattended and the shower floor design leaks water out of the shower

ac was extremely noisy, we asked about laundry, they told us they charge 1

very safe and next to all attractions 2) hotel staff is very helpful and professional 3) wifi is a blast

i believe that if you stay in a king bedroom with the balcony & breakfast included : the mini bar should be free

juice (we loved their mango juice) - in general very friendly staff at the hotel and restaurant - wifi worked

on top of that, very loud latin music banging from the bar below the hotel, from 10 am to 10 pm, non-stop, from

they did my laundry and were very attentive

the staff was so nice to us and the kids, i will for sure stay there again when i m in santo domingo

staff, the historic architecture, the clean and comfortable quiet room, the pool and breakfast

was exceptional the service is excellent, they serve a dream breakfast

was beautiful, it was right in the center of zona colonial, and it was clean and with a swimming pool right

staff excellent breakfast very clean and comfortable room close to everything

breakfast was excellent

mr. luis at front desk is a great guy very helpful. the breakfast is toooooo good

t get into the small gym

gym was nice with a cable machine, walking machine, some weights and bathroom with one shower

robinson was a quick person and helped at all times. the breakfast was delicious.

the included breakfast was substantial: egg, pancakes, bread, ham, cheese, fresh fruit, juice, tea/coffee, etc

breakfast on the rooftop was also good

it had very low ceiling, bad smell and a lot of noise from the bar that s located right under the apartment

we also got the room for an amazing price, and it included breakfast

there is a great laundry service 2 streets away - wash wash

more staff to speak english and laundry could be included in package

room service

didn't appreciate other guests puffing on cigars at poolside but dr isnt big on non-smoking areas

kids get

doesn't take care of wifi complaints, 1 full day wasted on trip because of no water supply, staff is friendly

the television was not working during my stay, but hey, i had my ipad pro and the free wifi was good enough to

the breakfast could have been better, but overall the hotel was definitely worth the money.

the breakfast was good for my taste

cluded in my rate for prob total the whole stay, and i had a

close to supermarket, restaurants and laundry mat

expensive laundry service. we chose another local one instead.

breakfast was good

the breakfast was everything you could want from fresh made eggs, smiley pancakes for the kids, yogurt, ham,

wifi was sometimes unavailable before breakfast.

i was sick at the hospital, she even help me with spanish and the medical staff and even did my laundry

the restaurant was closed and there was no room service so the concierge offered to order on uber eats

the pool was clean and well equipped with pool furniture

convenient location and breakfast was good.

was exceptional, complementary breakfast was fantastic, and the hotel location was perfect, lots of surrounding

4/5 breakfast service

wifi in the room was intermittent

only problem is wifi, works only in reception area

the breakfast was very good,the location very good, the bed comfortable

the breakfast and the location is superb! right in the heart of the conde

no laundry in the property

did not have laundry in the building, i think it should be a most in every location or hotel especially for us

wifi was good close to the reception, but didn't work at all in our room

good breakfast till 11

the bar area is amazing

the breakfast is fine, good quality, however, you can find better breakfast options and value at nearby

breakfast was in general a good continental breakfast; coffee, ham & cheese sandwiches with fried

i read there was breakfast- i was not offered breakfast. the wifi was poor.

location close to plenty of shops, restaurants and the colonial zone; wifi worked well in my room; the air

wifi is horrible

layout of the hotel with its small waterfall, rooftop pool and garden, gives it a very private small boutique

people and music (rooms are not isolated to prevent noise) and made it impossible to sleep for kids and to go

the food brilliant and the swimming pool location

it's a pet friendly hotel

only made it right they went above and beyond and upgraded us to the owner s suite and included breakfast in

laundry service available

i even used the laundry service, which was completed quickly for a very reasonable fee

hotel offers an affordable and fast laundry service

breakfast was very nice

lovely fixtures, nice size room, comfy bed, hot hot water, safe, fridge, hair drier and very good breakfast

there no laundry service

expensive laundry services.

smaller than described rooms and no laundry service

close to a 24/7 bar and restaurant (great when all other eating options are closed because of a tropical storm

breakfast was great and the location was perfect.

breakfast was simple , not enough variety,

only give one type of breakfast

ham and little cheese toast bread and either coffee, coco or tang orange juice breakfast is trash pool not

last but not least the breakfast was very

man that does the breakfast very rude man he put is out at 945 by the pool area and turn the lights off in the

had a good time at this hotel, the pool on the top is the best thing ever during sunset, good for pictures

there is also free wifi in the hotel and a pool can be found at the top floor of the building

in the midst, where things happen. with parking space.

reasonable price, clean premises, clean and, comfortable bed, and car parking, in a central colonial l position

nice and helpful staff and private parking

gorgeous courtyard to sit outside, pool was peaceful and located on a pretty street

the staff super friendly and helpful, we enjoyed a lot our stay :) also, they provide delicious breakfast and

the breakfast was excellent, in variety, presentation. but specially taste!!

breakfast is not necessarily anything special, but the coffee tasted freshly roasted and freshly

the location is fantastic, the pool is only small but you do have use of the other pool in another house

soap (bar and liquid) and tissues were in the bathroom

the cabinet doors were falling off. repair is needed in the apartment in the kitchen.

the wifi didn't work in the rooms we stayed at

people at the bar and cuisine went beyond my expectations and everyone at the reception area

wifi in room work good

laundry service, bar service, massage service excellent

no one came for 30 minutes then a man rhabwirked at a bar from down the street finally came and said to leave

laundry service, bar service, massage service excellent

this location is a complete dump it has no pool and no food it is small outdated and dirty

very good location and service breakfast is simple but tasty eggs sandwich coffee and juice

have to ask for room service which is what i am not comfortable with the room service,which should be given

affordable, friendly staff, clean rooms, they took care of minor issues. pool and free parking.

there is gated parking and a lovely pool area with a cafeteria

was nice breakfast with amazing coffee

i had a dress shirt laundered and they do not do their laundry on site

the in-house laundry service was also very quick

there is a girl at the bar near the pool, she was so helpful and kind with us, she

wifi signal poor

food was really good! the pool was not use because it was raining at all time.

great price and location. laundry available for small fee. coffee in morning if you ask.

so there was not electricity for many hours and because of that, one day the breakfast was a bread and

no breakfast, no coffee, nothing is good

breakfast was included, but didn't trust the chef cause he was also the lobby attendant

the room service is very good

great price and location. laundry available for small fee. coffee in morning if you ask.

no bar no vending machines no business centre breakfast is not offered but they bring in from outside if you

no breakfast

breakfast was included, but didn't trust the chef cause he was also the lobby attendant

the room service is very good

tasty breakfast

the rooms were fabulous. tv in every room. lots of storage space, nice showers and kitchen.

the wifi wasn t working on my floor

there is nothing negative about this place except the wifi.

great location close to some good restaurants and entertainment for the kids.

the room and the swimming pool.

i liked the pool & the location the staff was very nice and accommodating

they offer late check out

was greeted with kindness front desk staff was excellent room service was excellent room clean everyday iove

wifi was poor and spotty

the room was cleaned daily, and they had a laundry service (extra fee), which was very convenient since i didn

breakfast daily between 8-10am, either scrambled eggs or fried egg with toasted bread with cheese

it needs a bar or restaurant.

the breakfast was good for the value.

wifi worked well

reception, housekeeping, and pool staff do a great job and are very accommodating

the breakfast is always great and the restaurant is beautiful over looking the ocean

very clean room, very helpful staff friendly bar and casino too!!

pool was amazing and the staff was very pleasant and polite

very clean room, very helpful staff friendly bar and casino too!!

the price and no laundry machines

rooftop views, complementary hours and breakfast, pool, convenient store, bell services, laundry, room service

late check out they charge you $10 per hour the laundry service is ridiculously expensive

they no longer provide basic amenities, like washcloths, face towels, lotion, laundry bags, etc

there was a laundry service but quite expensive for a family

sarah,argenis, ramon and nelson were amazing hosts in the club room and were very attentive for breakfast and

breakfast buffet and pool are great!

pool, free parking, pool area (private and you don t have to walk all through the hotel) and sunny

enjoyed the bar in the evening

the pool area and gym are

the 24hr gym , great equipment. good quality food. pool area is great .

had to deal with parking problems, room service was not good and the staff did not make me feel comfortable at

the casino and all closeness tight of the hotel facility.

breakfast buffet and restaurant are modern and food is great

service at pool was very good and the food was delicious

clean place, friendly staff, good parking

right from check-in, there were several positive signs: the parking was secure and convenient, the staff at

staff very professional and pleasant: from the parking lot attendant, greeter at the door, restaurant staff to

perfect location for shopping. quiet street, protected parking, clean with friendly staff.

great room great breakfast great service parking with security

breakfast nice and with options to choose , continental or dominican style

the wifi wasn t great on floor 11 but i could live with it.

the front house, mrs felipe who i believed is one of the owners was even coming to our table for breakfast making

the wifi sucks, which is weird if you compare it to the level of fanciness of the hotel.

i didn’t use the spa but i am told it is first rate

has a gym, which is a huge plus for people like me and a free laundry area

laundry room,pool

the idea of guests can do their laundry is very good.

our son enjoyed the pool

the 24/7 gym is sufficient

the hotel also provides laundry and dry cleaning service

they said an american breakfast was included, but it was not.

the breakfast and very rude breakfast server at the restaurant.

room service

only thing i can say bad about this property is the parking

all staff were friendly and very helpful both at reception and breakfast

pool was under repair (repaint job) so was not usable, but i wasn't planning on using anyway

nice and clean swimming pool

was a great place to stay and to relax, the staff was very helpful and breakfast was good to i will stay at this

i said everything was great , o yes the pool was empty no water it would be great if the pool was in use thats

- breakfast fresh cake coffee and juice - very close to restaurants and supermarket - generator, kitchen, aircon

even there was a kitchenette with microwave, it was not equipped properly, we were missing a kettle, pots etc

the free breakfast is pretty various and

breakfast was amazing and the service was gentle, kind, and awesome

wifi was just horrible, i couldnt do my work and the price for this hotel was over exagerating

laundry staff couldn t speak english (it s an american hotel), unresponsive front desk, ironing

i used the laundry service, it was ok as a laundry service itself, my only comment is that there should be

only thing i didn't like is that they food prices, especially in the snack bar where crazy

lady in the spa did not speak any english at all

i love that guests have access to a beautiful gym across the streets

laundry that tainted one of my shirts

took a long time to get laundry back had to call several times

rooms are dated - pool bar too expensive - gym dark and misty

they should have more options for breakfast

bars close too early

the bed is very comfortable, the wifi worked well

breakfast is quite poor, the price for hotel is very high , there are only some tv channels, no

with the guest more attention needed and you need to employee more people take forever to get breakfast cause

close to the city center yet really quite in the room, comfortable and spacious room, good breakfast, flexibility

only thing i think it wasn't ok it s the parking lot too small but the service was ok all your waiters are very

also laundry was not delivered into the room - reception insisted it was because of

mini bar had nothing in it

would be nice to have a map of the hotel, where everything is located (restaurant, swimming pool, opening hours

it was easy getting in and out of the parking area

amazing staff, nice pool, fully equipped gym, great room service.

wifi signal it was bad

wifi is a little weak

little parking lot, lot of moisture in room.

breakfast was only until 10am

breakfast they are visibly spending as little as possible so we had to insist until they would

clean and with breakfast included was a great deal

breakfast and staff attention in this hotel is excellent. the location is wonderful

breakfast was only until 10am

convenient to have a breakfast or a quick lunch on place (but the lady seems very tired

i love this place the people were very nice and breakfast was great

nothing for kids

do not have room service (to eat) however you can request something from the inhouse restaurants

the rooftop bar has great view and i appreciate rudi s service and fun conversation - pena colada is a

they can do laundry if you ask them so

inside of the room you have everything you need towels,wifi,smart tv

breakfast area is smaller and can be crowded. no water cooler available in the property.

the parking place was full hard to find a spot, late at night was no problem parking lot was half empty

breakfast was good

the staff in the lobby and the bar areas were nice and friendly

very clean. plenty of space. great kitchen corner. laundry on site.

manager went above and beyond to allow me to use the laundry room although the front desk told me i would have

location good breakfast

suite was large and included a full kitchen, dining room, sitting area, bed and bathroom

wifi in my room was terrible. superfast downstairs but slow in the room.

the staff is not very efficient, for the laundry it was

this had no proper restaurant or bar the room was absolutely without any utensils

is worth much more than its price, i was expecting a normal room but this was just great, i had a kitchen,

i liked the kitchen allowing to cook or prepare a meal on the go

i liked my room and the services of staff in kitchen n hotel

the location is perfect. the pool is great the room is elegant.

24/7 pool, bar and room service

rooms a bit dated, bar very expensive

larger seating/lounging area around swimming pool & more updated fitness center.

service around the swimming pool not so good ud83dude12

ngu, fried cheese,

the parking the breakfast

wifi was poor, very ugly and old furniture, aircondition very dirty, noisy, without possibility to

they need more parking space

nice bed, large room, free parking, good area

breakfast was an exception, it was great

delicious food at the restaurant, fast room service and delightful breakfast

delicious food at the restaurant, fast room service and delightful breakfast

good breakfast and clean hotel rooms.

food, especially room service, was quite underwhelming in both quality and presentation

it s a real home. good ac, stove, fridge, laundry and gym.

was very nice and informative, rooms were clean, hotel had nice addmenties such as bar and restaurant on top

at dinner, service at kitchen was slow. more kid friendly menu.

the pool was very small.

i liked the style - very modern and nice gym