great pool and amenities. kitchen and laundry in unit was great!

proximity to local attractions. clean nice pool movie theater laundry facility

laundry machine didn't work, so i called the reception 4 times (once at night and then the next

the resort has a game room and laundry

everything like the utensils was provided ,it also includes dish soap,dish pods for dishwasher & laundry soap

laundry machines worked great

nice laundry room with plenty of room to do what you made need

also no laundry detergent, no coffee/tea, and no dishwasher detergent, all of which have been provided

buns werent coated so food used to stick lack of privacy in the laundry room and hallway(no

for more than three days, i recommend doing a walmart pickup for the essentials: trash bags, laundry detergent

have guest laundry without a change machine at least in the hotel lobby

laundry out of service all the time

also, only 1 ice machine by the elevator and the laundry room was out of order

they also have a guest laundry

ladies in laundry room very were friendly and a joy to see daily

laundry and friendly staff, easy to change rooms if you re not happy with the one you

the confort and all you need is near from it. have laundry service, restaurant, pool, gym...

no restaurant, no laundry

one laundry is working, the land needs to take better care, like the stairs are so dirty and the

it has a fitness center and there is a laundry on site

last time when i was sleeping so good beautiful pool with kids section there is an option to do laundry with

didn't get a view of the pool, but that wasn't an issue it was dark out and everything was closed

the pool & the hotel itself , everything being close by

no towels no breakfast or swim up bar birds in the pool no wifi

the elevator didn't work and they had no wifi

only issue was the laundry facility for the guest to use was a washer and dryer outdoors on each floor instead

there's laundry machines on the 1st floor, and daily trash pick up from the external trash area

laundry facilities in room beds not the best but ok

+ great location + large + comfortable bed + quiet + can do laundry

maybe instead of coin laundry, a free to use laundry would have been amazing since we didn’t have coins with

the laundry. equipment needs to be coin operated instead of card.

laundry machine and dryer prices couldve been a little less, but i was grateful that it had it

guest laundry only took credit cards

laundry was clean and easy to access

size, free breakfast, shuttle service to disney, nearby restaurants at walking distance, laundry

sheets smelled like dirty laundry and when i got up next morning, i found a large brown cockroach walking on

the laundry didn't have a coin changing machine when the laundry is required coins

it's nice to have working laundry and free parking

pool and it had laundry facilities plus close to shopping and restaurants

when i checked in no one explained shuttles hrs , pool hrs , restaurant hrs , and that they had a laundry facility

the swan folded towels and washer/dryer, laundry detergent, complimentary coffee, and goody box were the perfect

i love that i could do laundry daily

asked for laundry soap, they said they would bring it but never did

we were in the area for a gymnastics meet but also to go to disney

tennis courts, miniature golf and other activities for children (did not use)

free laundry was a bonus with kids too

no clean just came take out garage and leave new towels that was all no extra toilet paper or laundry

the butterfly garden and pools were nice. the staff was very friendly and responsive to needs.

unit where loose and making noise the fridge was dirty the sink was having plumbing issues the wifi was not good

maybe the pool by the lobby should be opened like the other ones..

the room was across from the laundry room and people were washing there close and being loud at 3 am

a little noisy by the backdoor and laundry room at night.

we were glad they had laundry facilities because we had wet swim suits and towels to dry

clean room, clean facilities, great location near shopping and dining, new laundry facility

and i don't like the fact that when using the laundry they hold 12

we appreciated guest laundry and the gym, also towels at the pool and the very friendly staff.

there are laundry facilitiez on site

convenient guest laundry

we needed a clothes dryer and they were free to use in the laundry facilities

and searched the laundry for a toy my grandson left and called back to arrange shipping

then the laundry area caught fire on our last day, which was only a few doors down from ours

they are in renovations and have limited laundry but it was okay .

they also have guest laundry in building 400 and also the lobby with 2 - 3 vending machines there

again i didn't swim in the pool but that is my problem.

breakfast wasn't that good.

laundry facilities

laundry

laundry room not working

water took forever the furniture was outdated the phone didn't work 2 lamps didn't work the laundry was a

laundry facilities open 24 hrs

we had laundry in the building wich was handy

i liked the place because it was close to the parks and because it had a laundry room.

to pay for laundry should be a service breakfast was not up to standard

pool was dirty, and when i asked for a large garbage bag for dirty laundry, the young guy at the desk said they

the worst thing is that not have an exchange coins for laundry machine.

laundry room on the 4th floor was not functioning properly

nice pool

kids loved it

i didn't have any issues checking in, breakfast was good and happy hour was a plus

very clean and it's a good option to travel with kids and family

the laundry service was expensive and it didn't work properly

grill, laundry room, pools, and the gift shop we re easily available

dryer in the laundry area was not working

also got a laundry room

pool, laundry facility, great bed, room was fantastic, huge tub, location, onsite restaurant has great

laundry

my kids were entertained easily and everything was in close proximity

awesome pools, fun decor, good food in the food court (plus a pool side bar for the grown ups

parking close by. great food court.

place, big rooms, clean, friendly staff, big heated pools, with a bar close to it

the people in the villa were doing laundry all night and the noise from the machines keep me up all night

also the other people that was sharing the entry the other apartment decided to do laundry at 5am

pools, restaurants, bars, mini golf, playground, little grocery store, water park, and movie

very long wait to check in. the wifi was not working in my building.

all the pools & golf carts to take you where you needed to go

laundry carts in walkways entire time

pools, waterpark, dry skating , mini golf, paddle boats, movie theatre, arcades, gift shops, laundry room (

only complaint would be waiting for an hour to 2 hours after calling for extra linens and laundry detergent,

was amazing the room were nice a spacious clean, they provided you with free laundry detergent u could wash you

free laundry

there was 2 closets, a laundry basket for laundry, broom, vacuum etc

the staff forewarned us but it was our last day before flying overseas and i had laundry to do and lots of very

apartments are wonderful; the kitchen is fully equipped

friendly staff, very large room, well equipped kitchen, well located to visit the parks

one bedroom was very nice, full kitchen & living room

laundry

room service during stay seemed only to empty garbage not actually clean room

friendly staff. amazing decor throughout the hotel. pool is fantastic.

the kids love all the disney decorations and there were even characters dressed up and walking around

family and kids loved each and every second we stayed here

round trip bus transportation to disney locations, theme of the hotel, nice pools, on site laundry, and places

the kids love the themed out buildings and pools, and we love the clean rooms, affordable prices and pull down

clean rooms, nice pools and food is convenient

great for park travel and pools!

as a single mom with 3 kids

free airport pick up and drop off, free on site transportation, two pools, one pool bar, two laundry facilities

staff and good environment! kids friendly

staff and good environment! kids friendly

and it wasn't ready so we had to wait outside for 20 min with two kids in the heat while

great for kids and a family vacation!

did not like having to use debit or credit card at laundry room. difficult for older generation,

resort was nice. kids and wife loved it just a short 1 day vacation but well worth it.

there was slight thunderstorms, couldn t get in the pool, but i understand the safety of guests

main hotel bar was also excellent

is a nice hotel for adults, not much kids

the villas give us the option to stay in and cook if we choose to and with full laundry facility in the villa

2 bedroom villa was spacious and comfortable.....having a full kitchen and laundry was great!!

room, bathroom and laundry room wasn't as clean as i would have hoped

rooms need to have more bath towels so that we don t have to do laundry so often

spacious villas with kitchens and laundry in the room made it much easier to travel with small children

laundry was useful but had to plan our days out to fit around the daytime only opening hours

schedule of laundry

my laundry and somebody just put my damp clean clothes in a plastic bag, didn t know if that s

when your out all day doing stuff you don t get back until late to do your laundry

the laundry room need painting and only one washer worked.

the location, price, large room with full kitchen and laundry in room.

the condo was immaculate and fully furnished with kitchen and laundry and the swimming pool was great

loved having a kitchen and washer/dryer for laundry

the kitchen and laundry were like being home

laundry too

that the cleaning crew put for us to be used but thank god that i bought my own clothes and laundry detergent,

i like the fact that you have a full kitchen, laundry, and living room

the room, access to full kitchen & laundry washing & drying

comfortable, exceptionally well equipped kitchen and laundry, very roomy, great bed and pillows, great tv, super

was upset we were given a room without laundry since this is the main reason we booked (with covid we wanted to

laundry facilities weren t in same building. customer service was average

room service was lacking they emptied trash daily but didn t even fix the beds

for the kids breakfast buffet i felt was not worth the money

after day 3 all 3 tvs in the room stopped working and dropped off the wifi, again we reported this to guest

pool at reserve disappointing, bar area not open at specified times

only 1 laundry room in a different hotel

we stayed in swan, and had to go to the dolphin facility for laundry service..ud83dude41

rooms are old and wet (high humidity) - awful laundry service

laundry room.

-self-help laundry services at dolphin

laundry machine in the laundry room was broken when i paid by credit card charged me 3 times the

the hotel facilities were amazing, good restaurants, bars, markets, laundry, spa & gym, pool

gym, spa, grotto pool, hot tub, cabana, swan boat, game room, ping pong, laundry, restaurants, transportation

great fitness area, laundry facilities and the pool complex was outstanding

laundry room

friendly staff heated pool breakfast laundry

it has a nice heated swimming pool, jacuzzi, gym, table tennis table, laundry room, etc

laundry available

pluses-nice pool, ping pong tables, grills, free parking, close to parks, laundry room,

above and beyond washing the dishes and putting them away for us and even picked up our dirty laundry we had in

breakfast, resturant, beds, area, hot tub, laundry facilites, workout room, elevator

laundry room not taken care of broken machines and no cleaning of area

hotel is new and the facilities are great especially the availability of laundry facilities

the laundry room could use some seating

laundry room to wash clothes

i love the location, the pool, and the staff.

the great pools here plus the decor.

the resort felt intimate, and housed the best restaurants and pool area

location and pools

liked storm along bay and the quiet pool

you would like to do laundry, you need to grab lots of quarters

clean, secure guest laundry room

basic breakfast, cold pool.

appropriate size gym with plenty of weights

if you're staying there, definitely check out the pool: it's great to spend some time after travel there, and

lovely swimming pool, laundry room was convenient

room was big and spacious with everything needed. having a laundry room was important too

laundry facilitated are also very useful for those with longer stays

the laundry room was alright a little smelly but not terrible, nice bar, pool

the laundry service was easily accessible and the gym was decent

i wish they would've been more choices for a hot tub since there's more than one pool area

the gym, pool, and laundry room

pool area was good, laundry and gym too

multiple amenities 24x7 laundry great housekeeping service

the hotel has ample parking, a 24-hour gym, and laundry facilities

all other amenities, laundry facilities, pool area and gym were excellent

the pool and outdoor activities

pool.

everything! pool, location, transportation was great!

the pool area is amazing!

just our room was by the pool and ice machine so it was noisy but the staff moved us to a better

amazing location, lifeguards at the pool, nice food, cool complex, laundry. really great!

very nice pool area if you are with children. on site laundry facilities.

- room service is every other day

the different pools

everything, transportation, free parking, amenities, great hotel.

is good, has arcade area, splash pool for little kids + 2 more pools, playground, disney store, laundry facility

check-in process - i asked about parking and was brushed off

weren t in the best room, we were at the end next to the parking lot

we were in building 9, which was across a parking lot from the disney bus stop

disney resort grounds, pool, playground, food courts are all exceptional

the atmosphere the pool

room that was close to old port royals which has restaurants, grab and go market, lobby and great pools

great entertainment for kids

lots of pools and things to

the pool and the location of the resort to parks and gondola

full kitchen, in-suite laundry

should stay open until at least midnight and laundry detergent should be provided in the room along with the

they did send more so make sure you buy laundry soap to wash your

now i won t have to go back home and do a weeks worth laundry for a family of 5

not enough diahsoap, dishwasher soap, or laundry soap

i really appreciated the laundry facilities, which was reasonably priced

we also liked that the property included a laundry room and vending machines

bed was not comfortable and they shouldn't charge you for laundry, 12 dollars just too high to wash or dry your

large rooms. comfy beds. nice clean pool area. ample onsite parking. laundry onsite.

laundry facilities were excellent - just use your credit card to pay for detergent, washer & dryer

also the coin laundry is very expensive and one the washing machines broke halfway through the cycle and i had

the hotel has washing machine (old school coin laundry) but only 1 was working so i wasn't able to use it

was nothing to dislike, but as we had been delayed a further 6 days it was a pain that the laundry room was out

bed location swiming pool laundry parking staff

the guest laundry is temporary not available. that s the only thing i feel bad about.

the pool was clean

no laundry room or microwave

location needs guest laundry facilities

laundry bags provided for dirty laundry and no microwave in my suite

also in site laundry machine option

also, do not do laundry through the hotel as it is too expensive

one of my favorite things is they thought of everything like laundry detergent, dishwasher tabs, soap and

fully equipped kitchen, laundry facilities, large very comfy bed

we got a one bedroom with laundry and kitchen

like being at home with kitchen and laundry

there was a dvd player for movies, a dishwasher and laundry in the suite

the laundry rooms were all out of service during our stay

laundry didn t work in buildings spent two hours walking back and forth from my building to front

could only get one blanket. i was told they were all in the laundry.

desantis had said that pet fees were waived

service and the breakfast

laundry not well organised

the pools of both hotels were amazing

pool; attentive staff

the hotel is gorgeous. amazing pool. love they they have a kids club.

staff was amazing the shower the gym and the nespresso in the room were exceptional

great facilities. 3 bedroom , kitchen, laundry & 2 bsyhrooms

easy private access, our own laundry facilities, and the big deep bath tub!

large room with kitchen, laundry and full size fridge. ample parking.

room stocked with all the essentials - plenty of towels, laundry detergent, dishwasher soap, etc

mostly love the villa soaking tub, full kitchen , wd laundry ud83euddfa area

no laundry room on site

laundry service which was a big problem for me or i would have stayed longer

hotel charged a pet fee for an esa dog, which i did not like at all

had an upgrade for a room with lake view and ended up at the street side next to the fan, ac and kitchen window

furniture in front of the hotel is in pretty bad condition and also some of the furniture in the bar area

no onsite laundry

friday and saturday night was laundry night for just about everyone

the free breakfast was pancakes, toast, a couple of cereal choices, yogurt, coffee, etc

we paid $$460 + $40 for a pet fee for 2 nights

location, close to some attractions; big room - no carpet for pet; staff was very pleasant, helpful and

it also sucks that the laundry uses quarters bc if you don t have any change you have to go to the store

id suggest that laundry could stay one per building. just as a suggestion.

the laundry services were accessible but two of the machines acted like they were going to start m,run

laundry room never had soap or dryer sheets in the machines

laundry

even in the washer they left a mini box of laundry detergent, dryer sheets, in the kitchen a mini

you don't have to walk to a laundry room to and wait for people to get done or worry about you clothes sitting

self contained unit with the suites and own laundry very clean resort

condo, they even have a washer and dryer in the unit and they provided a couple loads worth of laundry soap to

gives us space, a kitchen to cook and laundry

proximity to magic kingdom and the pools.

we had cocktails at trader sam s bar and ate dinner at ohana where we could watch the fireworks from our

nice pool, great ambiance.

we were put right next to the laundry room

it does have a swimming pool, it is small, but i used it when i had the time, there is parking and is easy to

pool could have been cleaner

pool needs maintenance

clean room and pool

location. kitchen.

room service came once during our 4 night stay and they did not make the beds

wish they provided towels at the pools

the location was the best thing. the pool hours were good as well.

great bar staff

fun atmosphere , good pool, lots of kids activities,very friendly staff.

the pool, a lot of activities for the kids at the pool

pool was nice

clean, friendly, kids loved pool area

we got a bottom floor room right next to the pool

laundry facilities not working, person with a chainsaw directly outside our window cutting down

i had to use the trash in the laundry room to put dirty diapers

this time i had all 3 children and 3 bags of laundry

staff friendly, atmosphere, pool-water park

the pool is beautiful and my 8 year old daughter loved the water park area and the game arcade

appreciate the laundry pods

for example 2 pods for laundry and they did not provide maid service and we could not get extra towel and sheets

i was able to return home with clean laundry from the private laundry room (thumbs up) p

he fact that they had a fully finished kitchen , washer & dryer and although i brought my own laundry detergent

after washing our laundry, we had to dry it three times in order to get it dried

i loved that they had laundry services for guests

the on-site laundry facilities were convenient, though limited to just one washer and dryer, and required

only 1 single washer and dryer in the laundry

they have a laundry facility

people overhead stomping around like elephants and others doing laundry at 1:30 am with tennis shoes bouncing

plus they left the laundry in the hall

the reduced room service should be scrapped for daily room service

messed up our room key, our luggage was not forwarded and we lost the $10 credit for declining room service

beautiful grounds, kids love the pool, great food and love the boat to disney

property, fun pool for kids at french quarter

and morning room service with mickey mouse waffles was fun

fun to play at the pool

reservations system for the spa and the dinners is always full and we had to make in room dinning and is not

great location and pool areas for young children

the covid protocols removed much of the magic and the spa was

acoustics were terrible, you could hear the people in the next room-and you could hear the kids running and

having a microwave at the room would be better for families with little kids

the pools

complaint is that the laundry room is very narrow and hard to maneuver

we loved the free laundry

location ,the hot breakfast ,laundry and the stores around

liked the free breakfast, so close to disney world, friendly staff, heated pool, and free laundry

free parking and laundry service added an extra bonus

laundry available

the laundry machines were out of service. no issues at all.

were not clean, toilets were clogged, laundry machines not working and breakfast only juice and snack bar

location was great, close to everything, a lot of parking, laundry machine and dryer, on road 192, near old town

it has free parking and laundry

the pool is really nice

it's made up of a few buildings, 3 pools and some villas are a short walk to disney springs

room smell of musk and mold , pool closed , lost power in the middle of night

many pools and places to relax

pools and community hall

the rooms had everything you d need for your stay and the laundry was a nice touch when we returned for the

nice laundry facilities and putting green

right next to old town with 3 pools, on site laundry, a sand pit, giant chess, a gym, and more

laundry

we loved the location of the room, close to the pool, the laundry and with parking just steps from the room