laundry in the lodge was exactly what we needed mid-trip to wash, relax, drink, and reset ourselves

in suite dining for breakfast and dinner with

staff were fabulous, the breakfast too

our breakfast and lunch very good , delicious

the kitchen is filled with snacks, refreshments and ready made foods in case one prefers a night in

no dishwasher, no washing machine, or laundry facility on the premises

could have done with laundry facilities

slept in, the room was perfect - mountain views, soft lighting, underfloor heating, well equipped kitchen and

got bunkbed n kids enjoyed it

bad wifi but it was the area and not their fault.

bit of difficulties to get hot water in remote rooms and also wifi connection rather poor.

changing rooms were poor quality, some food and drink items were overpriced, the place had no room service, no

wifi hardly reached out room at lvl2 and tv was limited to ip tv which stream was regularly

was a very nice hotel, good food, good breakfast nice room, helpful staff, alot of parking and nice

we really struggled to find a time when the pool wasn’t full of shrieking kids, which is a shame as it is a

great breakfast. tasty dinners in the bar and friendly service.

with it being pet friendly, our dog was easily accommodated

couldn't get kids away from watching a ferry every 30 minutes, they were excited

there is a lounge room with a library, perfect for a drink, and there is even toys for kids

couldn't get kids away from watching a ferry every 30 minutes, they were excited

front desk wasn t super helpful. no laundry services which they advertised.

directly under our room window it was very loud at night , and the air condition motor for the laundry room on

the room was next to vent fans from the laundry which were noisy, although stopped after 7pm and didn't restart

breakfast was very uninspired which was very disappointing as the dinner we had was exceptional

great food only draw back was no room service

staff friendly and have laundry facilities

nice staff at right off high street laundry service quiet

the staff is nice and very friendly they even have a laundry service which is nice

they even had a laundry service

they provided a cheap but sufficient laundry service (5pounds for a bag) which was very handy for travellers

no laundry service nearby , the nearest was in caol caol supermarket costing gbp 9 by cab

hot shower and laundry

the food options in the bar and restaurant was great

no complaints regarding food but could maybe offer other fruits rather than just citrus at breakfast (grapefruit

breakfast was good, location was great being in the heart of fort william

everything good parking and location great welcome the laundry service

good stay and location, room was comfy and staff friendly, really nice to have laundry

location was great also has a ev charger among other great amenities.

amazing view and the fact that we had parking for car and breakfast included

breakfast spread was excellent. food was fresh. buffet-style. staff were attentive.

received quite the attitude from the staff when using the paid laundry service

facility was dirty, hand prints on the doors and walls, mountains of laundry in the halls

to many children in the pool at 5pm

bar food was tasty, good sized portions & sensibly priced

i could not get wifi on either my phone or ipad

breakfast was good too

yummy cooked to order breakfast

is perfect, bed was very comfy, stunning views, i only meet gail and she was very helpful, breakfast was amazing

gail made us feel like family, right at home. very nice facility and great breakfast.

breakfast was excellent and our hosts gave us fantastic tips for our travel plans

our family rooms was above the laundry and washing machines continued on until 9pm making the floors vibrate

housekeeping team kept the rooms clean, but there were bags of laundry, rubbish and cleaning materials left

when we arrived after 4pm the passageway was still full of laundry from the previous nights guests

piles of laundry left in the corridor. very tortuous route to get to our room

breakfast very tasty, fast wifi, spacious room, friendly and helpful staff, free parking

had an amazing stay at the hotel, the staff were very accommodating and let us have an early check in as well

dining options and diner time (the only real dining option is formal and not adapted for young kids)

we thought it is strictly jacket for man, and we would prefer to be separated from families with kids as much

dining options and dîner time (the only real dining option is formal and not adapted for young kids)

gardens peaceful and colourful the castle is magical dinner and room presentation spectacular breakfast tableware

unique location - what a fun and quirky accommodation the kids (and us too) loved it

meanwhile i thought i'd be getting a normal, decent sized dessert for the price) and 14 for laundry that

quiet location, good off-road parking, excellent breakfast.

we arrived at the hotel, the first issue we had was trying to get parked, not enough parking spaces

parking was a bit haphazard

bar was very small but we were only folks in it so was fine

great wifi awesome views from dinner and breakfast good dinner ok breakfast very pleasant staff!

lovely bar to relax in after dinner, living room with a cosy fire to have a drink before dinner and the

to be in a family run hotel has traditional decor and a traditional feel in the lounge and bar areas

and our kids had a wonderful stay and would highly recommend this place

there is plenty of parking