no instructions within room for tv/safe/room service/laundry etc

pool water was very warm and nice and on top of that it can make waves

steam room and the spa pool were both out of order and there didn't seem to be any intention to fix them during

was amazing biggest comfiest bed i have ever slept in, room very clean extra room for kids and breakfast was

were clean and roomy breakfast was good with a good choice and plenty for all the kids to do

was an outstanding employee who helped us check in, settle, and make recommendations for gas, laundry, and

to find in the centre of aviemore, parking on site

especially when families with kids were there

loved the location and on site free parking to, the ease of entry and exit using the key fob was also a great

bar was nice and staff were lovely

lift not working because of staff blocking lift door with laundry cart

to another building only to be told that we couldn't check in as there was a problem with laundry availability

the lift is not modern and it rumbled all night, at first i thought it was large laundry baskets being wheeled

location, room, buildings, grounds, breakfast, insite cinema and staff..all good.

description mentions wifi but it is only available in the reception and dining area

aviemore hotel was slightly dated, we had a delay in check in due to an issue with the laundry

get my apple tv to work because i needed a wifi password couldn't get my own laundry done, i had to do it myself

the breakfast was good, the kids loved the soft play and the pool.

the location and local walks good breakfast pet

nice swimming pool and spa lovely breakfast.

sheets and towels outside our door, lack of sheets and towels available, which made us think laundry staff were

towels and they would be delivered later, however when we went to our lodge we had all the dirty laundry from

the laundry from the changeover was left at out front door at the top of the steps for two days,

laundry from previous guests was left outside our chalet on steps, also took 24 hours after

as well as having to go ask for additional laundry

a great stay, laundry facilities(pay) were so helpful. just a really good motel

we used the laundry facilities that were part of the caravan park

the staff was friendly and we were able to do laundry

helpful staff, convenient laundry facilities, easy access.

with covid but thought it a bit cheeky asking you to strip the bed and place bedding in a laundry bag

i actually thought they had taken us to a laundry store room before opening the door and realising it was in

sadly, our room felt as small as a laundry room

the other thing was our room was next to where the laundry gets picked up and got woke up at 7am with the noise

laundry in hall way was a horrid smell when walking past

day, early in the morning we were awaken by the noise made by staff pushing carts with towels or laundry i

i thought i could order snacks or sandwiches in the lounge, but could only get bar snacks

i could not experience the breakfast or the dinner or the bar due to the covid issues but feel that once this

the location of the hotel was easy to locate - parking not a problem

intended to eat in our room, but the prices were very high and an extra 5 pre head to deliver room service is

rooms need updated, poor wifi signal

the dining room ditto, and the bar too

offer of bar food, so use awful dining room (no jeans etc) with dire menu and ludicrous prices, or get a

we felt the bar area appeared makeshift with bottles stacked on a trolley

listed building, old time classic luxury with excellent quiet bar and fabulous restaurant taking its client back

the lounge, bar and dining room were all lovely and every meal we had was delicious and beautifully served

great outside day laundry service

the rooms were well appointed and the bar and surrounding lounges were awesome to relax in for a quiet

plenty of parking

loved the breakfast/dinner hall

bar area had a lovely cosy feel and breakfast perfect

laundry service was a joke

they worked with us to ensure that we had a ground level room, helped us locate laundry facilities, provided

it would have been nice to have a laundry room available in the hotel as we were a

great room, excellent shower, good breakfast choices and nice guest bar - all with friendly staff

late check out as we arrived 19.00

it sounded like someone doing laundry next to or above our room

room and this was acknowledged but i was put next to a corridor where housekeepers were removing laundry carts

wifi was very slow and kept disconnecting

* it said that the hotel is pet friendly, i booked 2 premium rooms and paid in full

spa facilities really good as well & breakfast is delish

they have no laundry service even though that is mentioned in the list of facilities

no laundry as advertised

friendly staff, lovely rooms, excellent food, fantastic for kids.

the friendliest and most welcoming staff. room was great as was breakfast

excellent location for all the family. kids enjoy the pool.

the room was at the back overlooking the bins and must have been close to the kitchen or laundry as we had to

first we didn't get the room with double bed because of the problem with laundry service, so we slept in a twin

the breakfast lass was a joy, and the receptionist arranged to do our laundry with a smile

free parking was a bonus too

nice clean rooms, big bathroom with spa bath.

we were able to get some laundry done during our stay, and we had a couple of nice evening meals in the lounge

also onsite laundry for hotel towels and linens are on the second floor next to the rooms so not great when

information about laundry in rooms should be more clear, my friend didn't see prices on the form when she filled

on arrival to our room, the laundry was piled high next to our door

food was good , had room service which only cost an extra 6

it s surrounded by laundry room and kitchen

room was next to the kitchen and laundry

the staff were terrific and friendly, the chex roux restaurant and cocktail bar made the trip!

food was excellent and free parking a bonus

our trip was for golf myself and a friend had early tee offs throughout scotland,all other hotels went out of

room did not have a fridge or ironing board and iron; we were told there was no laundry facility at the hotel,

the chambermaid just threw the dirty laundry on the dirty concrete deck outside instead of a clean laundry tub

wifi was very patchy.

wifi was basically non existent but they were fixing that the week that we left

free parking in private car park

the laundry service was a little uneven, maybe better to just have a washing machine guests can use

) underneath the kitchen facilities and laundry machines are working all night through and tremors through the

convenient location and friendly staff, went above and beyond to help me get laundry done.

elevator, we kept getting lost getting from our room to the lobby, laundry service was terrible - worse than

they also had the wonderful service of doing your laundry for 10 - totally worth it

high price for a backyard apartment, near the garbage and laundry machines

and we ll equipped self contained apartment- the laundry was especially useful midway through a holiday

around the bottom of the large bed, i was surprised to find that it was still wet from the laundry and my room

good wifi

excellent breakfast, beautiful cocktail/ dining room

i really enjoyed the location as well, close to convenient locations like tesco and laundry, and i loved taking

room was clean and nice to have laundry machine.

doubles are rather small), free of charge, recommended the breakfast, good location and has a laundry room,

full apartment including kitchen and laundry

the in room laundry was great to have during our long trip

only thing i didn't like, is that some of the towels have old stains, and the laundry as well

room was above laundry and beside car park so noisy and housekeeping staff seemed to like banging the laundry

401 the noise from the laundry from 7

charged me twice for laundry service but got a refund

good location. same day laundry service included.

we suspected the room might be directly above a kitchen, laundry, or water boiler as it was difficult to get

here for two nights with my wife and pet french bulldog

no wifi signals in my room

the hotel also has a popular bar that locals seem to like

plenty of parking, but the best part was the staff they were so friendly and always smiling and nothing was a

was badly in need of refreshing, however the washing / wc facilities were very good, the laundry service was

they claim to have a kitchen in there but this is just ridiculous

excellent service and a round table for 8 at dinner and breakfast

kitchen little under equipped.

wrong room had been made up so had to move as room was cold, limited room service menu

we asked about the laundry service mentioned and he knew nothing of it, promised to get back to us but i am

delicious full breakfast in a lovely dinning room

very comfy room, lovely view across the river, friendly owners and excellent breakfast.

it would have been better if we had our towels changed daily. no room service

breakfast was also lovely

was in room 111 which was right above the gym and may be laundry area, i could hear and feel the vibration of

opted for the keep the planet green so our room wasn't serviced the whole time to keep down on laundry etc so

the hotel pool and spa are wonderful, room was lovely, breakfast good

we had booked a spa day and were allowed just to go back to our room in our robes

wifi it was very weak and slow

at check in, they put us in room 130 which was adjacent to the laundry quarters

that at 4am trucks turned up, at the back of the hotel, to empty bins and take away the dirty laundry etc and

given bedroom next to laundry, was a distinct smell, however, lady at desk gave us another room straight away,

photo - very much feels like a servant s quarter on the ground floor next to the luggage and laundry room with

location probably the worst postion in the hotel next to laundry with bottle bank outside very noisy liked the

i used the hotel laundry and they lost one of my socks! bummer but not a deal breaker.

the beds are exceptionally comfortable and we had a family room so both kids had their own single bed and we

helpful and friendly and nothing was problem with help with parking, extras for room filling up kids water

things; tv didn t work / didn t have any channels or wouldn t connect to wifi

the breakfast was delicious, and the team was able to arrange a late check out for us, as well as assistance

i'm all for saving laundry costs but one needs to be able to let towels dry out

ironic that the bathroom has stickers to conserve water yet the amount of towel laundry they must go through,

laundry facilities were out of service.

no laundry facilities

internet speed very bad laundry not appropriate (they clean the clothes without ironing it)

excellent location for airport. very clean excellent bar and food facilities

great place just next to airport. good gym ,not so bad food.

bright, well appointed and spacious; bathroom spotlessly clean; wifi free and fast; bed and bedding comfortable

early check in and late check

we had a lovely stay, amazing staff managing breakfast

extra fees for laundry

the laundry is 15 which seems expensive to me

we needed to do laundry, and they didn't have a washing station, so we paid them to do our laundry

laundry service was a bonus and parking was easy and convienient

ripped me off with laundry

even though the hotel states it is pet friendly you can only take your dog in the bar area which would be ok

everything was perfect except the wifi, which was poor on day 2.

the free wifi was patchy, but we were happy to unplug anyway.

the interior is stunning & the lounge you can sit in is luxury & traditional with a lovely open fireplace

bit of a long wait at the bar as one staff member dealt with new arrivals

hotel very efficient but friendly staff great bar area lovely dining room large and airy but with a cosy feel

breakfast was exceptional with varied choices which would suit all tastes

do with a couple of normal height tables in the bar area for people like us who had a dog and wanted to have

+ staff very friendly very pet friendly - but safe too evening meal excellent + 'poacher's breakfast'

the bar and restaurant were convenient and quite lovely