i'm all for saving on laundry, but how many of you ladies only use one towel

but you also have no bag for laundry

pool and the spa

clean and pet friendly

the wifi was cutting out on my tablet but the wifi connected to my computer did not

she went into the laundry room and the housekeeper in there said we shouldn't get towels if we were checking

laundry facility needs to be updated. dog waste needs to be picked up.

people with dog in jacuzzi area no laundry service the receptionist not responsive had to ask 4 times till he

laundry room for guests to use; detergent & dryer sheets avail for purchase

not sure if this is a laundry issue

the heated indoor/outdoor pool and hot tub

the pool was amazing so relaxing

pool and hot tub were amazing! food from the restaurant was very good.

the pool was down

great food, a bar live music, golf

not enough towels laundry machine broke

convenient has laundry ans waz coxsackie

suggestions put garbage can in bathroom put a step outside sliding door it's a long step change laundry soap i

in halls tripping hazard, subpar breakfast, need more lighting in parking area felt unsafe at times, room had

wifi didn't work in ro

especially the showers and the breakfast

it would have been nice if i was told to make reservations for breakfast if i so choose, since it was difficult

not knowing about room service service. it s my fault for not inquiring

wonderful accommodations! exceptional food/ room service!!

bar had a nice atmosphere

room, bathroom, breakfast area, pool and fitness room

pool hours could be longer.

pool was heated and nice and we forgot our brand new earrings and called and the manager held them

the pool was a bit cooler than normal.

pool hours are limited.

one person seemed to be responsible for everything - check in, service peoples rooms, folding laundry and serving

pet friendly

pool was clean and heated

our kids had a blast in the pool and amy who was working at the front desk was amazing

was nothing i didnt like when i go to bay city i go here its quiet and pool nice to so i have no

breakfast was very good

the breakfast was wonderful kids enjoyed it a lot

room service didn't check to see if i needed anything and they didn't leave me any towels or toilet

we traveled with two small kids, 2 and 3 years old so the tv not working both nights was completely hard when

i wish the pool area was bigger/nicer but the kids still loved it!

very clean. bed was comfortable. nice pool.

room was nice size, and spa tub is nice. bar in hotel is awesome.

room was perfect for our family: clean, comfortable beds, and the kitchen was so handy

it was a little loud late at night with kids running up and down the hall.

great customer service, i like the gym as well

the elevator wasn t working and the breakfast.eggs and sausage was bad.

the breakfast was also superb

manager on duty was very helpful in resolving our parking situation due to having an rv with a jeep in tow

prices during pandemic were exorbitant and the pet fee was entirely too much

no breakfast wanted.

cereal, apples and cookies for breakfast

no wifi

blaming covid on no breakfast

continental breakfast was nonexistent

thanks to covid not much of a breakfast but coffee and cookies! bed was great ,glad had wifi !

was great, hotel was quite and plenty of parking

so uncomfortable that i got up and left at 2:30 in the morning not enough water for the in room spa was shut

had tv, wifi and a bed

very misleading since we checked spa tub when searching for room

parking very tight and not a fan of the shampoo that comes like ketchup packs

it was helpful to be able to do laundry for free, too

my kids could see in about a half inch gap and the door doesn’t lock

everything was very clean. there was a nice exercise room and pool with a hot tub

it was difficult to find the entrance to the parking lot from the busy road

the hotel was very clean nice breakfast and the staff was excellent

i requested a room far away from the laundry room & the staff complied, without question

a strong smell of fabric softener (my husband is allergic to those)but we realized we were by the laundry area

the pool was freezing!! the pillows to small and squishy.

poor breakfast. had to change rooms because of pet smell.

pet friendly locations

but the biggest irritation was the room was above the laundry room and shocked the bed while it was going

were placed in the pet friendly side and there was a little hair in spots

were some areas in the pool area where it smelled musty and i noticed the sliding door had some dirt around the

carpet felt damp and dirty

parking

didn t swim, the pool was cold, and there s no hot tub, but we were only there for a night

people above us had kids jumping and stomping on the floor at 7 am

location, amenties, bar on site

then didn't get any room service (beds changed, towels had to fetch, multiple issues there) until the final

no covered parking and no swimming pool.

an onsite guest laundry would have been nice .

the price was excellent & the room/food/gym was great

nice bar and restaurant on the main floor that allows guests to take food and drink back to their rooms

equipment in gym was good quality

on saturday night, and no room me from the staff followed back up with me about the rowdy kids, not acceptable

the bed was comfortable and room was clean and had a kitchen if i wanted as well as guest laundry facilities,

there was no hand lotion in the room or laundry bag

have 4 kids and the pool looked big in the picture

everyone from the front desk, to the kitchen staff to the hospitality staff were all very eager to make my

scheduled swimming times today access the pool

breakfast was fine. free laundry a big plus!

120 was to close to ice machine, laundry area

kids were able to swim after breaking the surface ice and kicking the penguin out

bed wasn't comfortable. pool room was freezing.

the water in the pool was to cold could not swim kids did not like

were put in a room right next to the laundry room

parents stayed there five days and the people were very nice even offering to do a load of laundry for them

no laundry

pool could have been deeper and warmer water

friendly staff. excellent breakfast and good coffee. also reasonable price.

they do have laundry supplies you can purchase in laundry room but could use a couple of chairs.

like the onsite laundry

only thing that wasn t on point was the breakfast

staff, mostly clean room, cwithin 2 miles of the mackinac ferry - which has plenty of parking

next morning, the hotel was empty dead, the parking lot had no cars

it was a little creepy where the laundry was

wish there was a large jacuzzi by pool

convenient location. very clean. complimentary breakfast was very good.

in the hallway, not a big deal, except most of the louder voices came after midnight :/ the parking lot does

strange traffic pattern made entrance to parking lot difficult.

told pool and spa facilities were open when i booked room but upon arrival was informed they were closed

the breakfast was great

pool temperature

it was like a small apartment with kitchen! real dishes! bed was so comfortable! thank you

breakfast was good.

location, comfortable beds, laundry

the pool and hot tub were at great temperatures

great breakfast. nice rooms. good price and location

pool waa closed

wonderful staff, great breakfast selection

the complimentary laundry supplies & free washer/dryer were nice

friendly night staff. pool. gym. clean. laundry facilities. breakfast. lobby tea and coffee

great selection at breakfast. nicely decorated room

very clean, excellent wifi spacious room

wifi down

behind on laundry

was extra warm and spa was cold

the staff pool breakfast overall i would give 9.5 out of 10 score

friendly staff and also breakfast is great

pool and gym was closed

there was dirry laundry from the previous person in the closet

dont like that since covid there is no room service or breakfast anymore

breakfast

pool heater was down couldn't go swimming

perfect for a family with kids (the couch pulls out) or friends looking to split a room as there is a 2nd

the motel had great security with parking inside the cordoned off street entrance

also, a manhole cover in the middle of the parking lot that was not properly fitting or secure, meaning a big

very quiet area and parking was convenient

ckean. quiet. tony's close by for breakfast.

no breakfast. the location was very convenient

the continental breakfast was very good. name brand juices and cereal.

the wifi worked well and close to a meijer store and a tony's steak sandwich

there was a laundry

staff was helpful with early check in for us.

i returned the keys immediately and was forced to sleep in my car in a walmart parking lot

and bed towels were stained no one came and cleaned room or took trash tv didn't work properly no wifi

cleaned from previous guest, bottom of tub dirty, window so dirty you couldn't see through it, parking lot was

laundry wasn't working

they have a onsite laundry area and the had vending machines in the area as well

love that there is a place to do laundry

to park trailer right next to room

we had the facility of an early check in and a late check out and we met other guests there, very friendly

being right across from the laundry room

it smells like clean laundry

rooms were clean, beds were comfy and pool was perfect for the kids

the gym equiptment.

the cleaning of the parking lot was poor.