pool was awesome

temperature in the pool room was unbearable, and when you have kids, that's where you spend the majority of your

parking was plentiful

the staff was great and friendly. the breakfast was good.

clean rooms and pool area. had good trip with the kids and the staff was very nice

love the laundry area that was very handy

friday morning doing laundry the dryer had mud and stones in it, said something to the housekeeper and she said

pool

have to give them 100 deposit for damages that could occur also each pet is a $25 non refundable fee and they

no plug, noise outside from parking lot

great breakfast and even has a very nice little laundry room and brandi the manager is great

were no guest laundry facilities at this hotel

there was only person running the desk,taking care of breakfast &laundry

laundry for the motel was right thru our wall

hotel description said there was a fitness room and showed a picture of weights, treadmill and bike

nice clean and new hotel. kind staff, gym, laundry and pool. nice surprise!

the only complaint i could come up with is not a lot of seating to eat breakfast.

provided breakfast tasted good and check in and out was a breeze

really nice gym for a hotel

room was clean. staff was amazing. breakfast was wonderful.

the only available laundry soap on hand during our stay was tide, which i am mildly allergic to, so a small

help, breakfast, laundry facilities and comfort and the bed were wonderful and comfortable

so bright and clean the breakfast lady is a hoot!

location and had a pool and breakfast

clean, great breakfast

was as stated, breakfast was always before 6 so made convenient for earlier birds

the guest laundry equipment worked well; had very reasonable costs; and met my needs; the maintenance of the

from my perspective, there were plenty of parking spaces for vehicles

super clean and the room was huge, especially the bathroom. pool was very nice and clean as well

the breakfast was very good we will be back

i like best western and bw in my town has a full gym

breakfast, pool, gym, and onsite laundry overall quality of the room.

they did run out of cereal for the kids but it wasn't a really big deal

little bigger pool, but not a game changer.

thing making this not excellent is the restricted amenities (pool mainly) but also the full breakfast bar and

rooms were nice and clean very up to date breakfast surprised me

the laundry person did not show up so very limited towels .

pancake machine broke, laundry not as clean as it should be as far as bedding.

we enjoyed mon and tues morning breakfast menu and the staff member overseeing the food was super helpful,

the breakfast was awesome!

great breakfast

you can't get to some unless you go through the breakfast area which is locked after breakfast or bar that's

the friendliness of the staff, the price of the room and the quality of the room and the breakfast options

my nephew liked how big it was and the breakfast.

very clean and the staff was awesome the pool and gym was clean and beautiful

pool hrs

there is a nice restaurant and impressive gym, pool, and laundry facilities

bar, restaurant, gym, pool, two breakfast areas, and an area that sold snacks, wine, etc

there is a nice restaurant and impressive gym, pool, and laundry facilities

pool was cold

service also very nice bar and restaurant area, rooms is very nice, clean and up to date

were placed near the laundry

the pool was clean

early check in

wasn't anything there that i didn't like except maybe the breakfast that wasn't all that great but i think that

lighting going through adjacent parking lots and around curves and the hotel is hidden by trees and buildings,

we ended up at a fairfield inn where we found dirty laundry in the dresser

hot tub wasn't working, pool was cold, only one very small trash can, no kleenex, no dirty laundry bag, room

they did have a pool, hot tub downstairs so it wasn't a huge deal though

the pool and hot tub were excellent and our room was beyond expectations

also we found metal staples all over the parking area - hands ful

clean with an indoor pool and self-service laundry facility

not a stealer and i don t need your towels and that s what the staff (front desk lady and the laundry lady

there is a washer and dryer on site and first time users get a free load of laundry cleaned once you download

i used the laundry facilities: clean machines in working order

and then i did it again and no one came out again, and there were two people talking back by the laundry, but

laundry in building open 24 hours. just high priced.

hallway and elevator stank of illegal substances constantly, laundry dryers don't really work and cost 2

sure the machines work, when laundry gets stolen out of drier it took 7 hrs to figure out were it

i liked that the room had a kitchenette in it.

the bathroom and kitchen were spotless!!!

size of the bed was not what we requested( which was suppose to be a king size bed) there was no laundry room

no microwave, no laundry room and bathroom to small

great breakfast

we were able to get a late check out and housekeeping never bothered us

room was clean and conformable, staff was very friendly and helpful, it is nice to have a small bar on site

to sleep in a while, all facilities were available--pool, hot tub, exercise room, ice machines, laundry room

-laundry room door broken

mold on the ac/furnace vents no room service for three days.

great location, clean newer vibe good breakfast nice room

the staff was great, grab and go breakfast was nice, and the room was very clean.

parking lot needs patched up

only thing was the parking lot had a lot of potholes

bed was comfy. location was very nice. breakfast was decent.

a wonderful breakfast. had a waffle and fruit. my wife had cereal.

wifi worked

there was pile of dirty towels/laundry as soon as you got off the elevator on the second floor in the hallway

very pretty. loved the outdoor area & outdoor pool. nice staff. great laundry facilities.

went off at 6 am, and we did not set alarm, and the fire alarm went off at 8 am, because the laundry room was

ac was not consistent having to create an app account to do laundry.

didn't like that i had to have an app for the laundry

i had breakfast elsewhere

the pool hours should be extended until 11pm ( not 9pm) especially on the weekends when more kids are likely

the breakfast was great

kids running thur hallway all night

it’s safe to say my kids and i kept our socks on the whole time and all of our stuff in our suitcases

the wifi was excellent

pet friendly

hotel is pet friendly and when we arrived to our room that evening with felt it was very accommodating for

have used a little more variety for the grab n go breakfast

parking lot, free parking

you could prob add some guest laundry machines for us to access for long term stayers

there is no laundry facility

have no complaints except they need washer and dryers for guest to access but i'm not sure if the laundry service

we needed laundry done and the front desk person did it and called our room when it was finished and no

breakfast sucked. hotel was filthy and run down. pet fees were ridiculous

also, the breakfast was amazing & the little old man working it was the sweetest

was not ready at 3:00pm i was told to come back in 30 minutes pool was not in service neither was exercise room

beds were big and linens were comfortable. also, the wifi worked great.

clean and comfortable, good breakfast, kids had fun in the pool

the extra high fee for a pet

it had free laundry

it was very clean and modern. we also had a kitchenette that worked great in a pinch.

there was a full kitchen in there

pool broke half way through our stay so didn t get a chance to enjoy it

there was no pool

laundry was out of soap

no laundry facilities

washer & dryer didn't even work for on site laundry

i mistook laundry room for reception and there was no board to say where the reception was.

every three days but we were there for five and never seen a maid except standing outside the laundry smoking

hotel vending machines for laundry supplies broken

no room service even after 3 days

the friendly staff cleanliness dinning hall whirlpool spa quite and peaceful night

would have used the bar had it been open sunday and assumed it would not be open monday so went elsewhere

christine and kathy in the bar and restaurant were super helpful

laundry service available on site 24/7 and could obtain change at the front desk.

ask for towels as there were 4 of us and they said they're are no more until they do laundry, was not very happy

the wifi cut out.

convenient for a quick stopover, and the wifi worked well. right next to a panera.

the breakfast was great.

laundry room soap dispenser did not work and no soap available at front desk in same amount.

full fridge and kitchenette in the room. large rooms, staff was extremely helpful

is a suite hotel that actually has a working kitchen with a decent sized refrigerator, dishwasher, plenty of

i loved free wifi, parking and breakfast

pet friendly too

room was next to noisy guest laundry which was used till 2 in the morning

thank you for having a laundry room!

as 'pets welcome' but was not very pet friendly, got harassed every time we went to take them to the

the typical carpet has been replaced with some type of hardwood, which was great

floors felt gritty. parking was difficult, noisy.

the laundry facility at the motel was great, just what we needed at that point in our trip

my room was not clean properly the wifi didn't work and staff did nothing about it.

husband's a truck driver so there is plenty of parking for him to park his truck a room was clean and the bed

should rethink their pet policy

husband's a truck driver so there is plenty of parking for him to park his truck a room was clean and the bed

was terrible (you have to drive through the strip club parking lot to reach the hotel)

parking spaces and near the highway.

they placed me in another room and then when all the drug traffic started coming through the parking lot i got

wifi and multiple channels on tv. microwave, fridge

fortunately, there was no excessive partying spilling over to the motel's parking lot

they were tryna charge more and didn't charge the person in front of us the same and they had no breakfast served

no breakfast available as advertised. room cold. tv didn't work.

breakfast included was a lie

the hotel need a better breakfast selection, there was only pancakes and yogurt and coffee

toilet paper provided then overflowed, tv channels were extremely limited with 2 being static, no kitchen access

i did laundry n there was needles under the dryer

we where kicked out because booking dot com said it was pet friendly. but it was not

no ice for my cooler each day building conditions poor parking lot poor

also, there is a shady bunch of ppl hanging around that parking lot

when it was brought to the owners attention there was drugs being used in the parking lot the where very rude

noise coming from laundry room below our room from a broken dryer , bad shower, pool closed for cleaning

location is great, room was a little dated but possibly because we were on the pet floor (3)

room service was prompt and chef cook everything as ordered

quiet- yet a bar and restaurant in hotel

from check-in to room service to amenities, everything was top-notch

distance to restaurants, parking in the attached garage, 24 hour starbucks and a nice sports bar right in the

i stopped in and visited the awesome bar and met isaiah a cool bartender

the bar closed too early!

the wifi kept requesting to reconnect

was too much commotion around all night long so it was hard to get a good rest for us and the kids

i reserved king suite with a sofa bed and kitchen area as well as a double queen room to accommodate the larger

my children loved the burger bar and i loved being downtown and the view.

we also enjoyed the burger bar restaurant downstairs in the lobby/street side and the in-out parking privileges

free breakfast and convenient parking garage next to hotel

due to covid was not able to have the free breakfast and the restaurants i wanted to go to was closed

breakfast was great

if you're alone you get a giant bed, if you're with your partner or kids, you get a single

needed a fridge in the room. horrible wifi.

the awesome breakfast!! friendly staff!!

room was next to pool and staff's family ran in/out with kids till late (clerk stated it was her family at pool

no guest laundry anymore but they should update there signs

potawatomi inn is a very family friendly spot and you will hear kids running up and down the halls until 11

great lake inn feel with plenty of space and comfort in the rooms. nice pool for young kids.

were bummed about the renovations and pool being closed but were told about it during the booking process, we

wifi was sketchy

the pool was open and the staff were friendly

hotel and room design made it easy to get to breakfast, and to come and go without a huge effort

really wanted to swim that is why we went to this particular hotel for the evening and the pools tempature was

you thought of everything to make it a spa night, thank you

clean room, nice staff and good breakfast as well

pool was small

loved the breakfast

everything, specially access to room from parking lot

took the kids for a night away, and they loved the pool, and the room

pool was clean and staff was very polite and helpful

everything from the awesome customer service, laundry, breakfast and room were perfect for a stress free stay

staff cursed at my 15 year old and my kids had to sleep with only a blanket

by $100 pet fee for 1 night

pretty ridiculous on top of the room rate especially since you obviously don't clean anyways lol, kids make far

sink in the kitchenette flooded onto the

it was a great location love the pool and hot tub and was able to swim in my shirts too

also, getting into the parking lot was sort of difficult

wifi is useless and constantly tries to trick you into paying for upgraded internet service

in the gym, it was not only out of cleaning wipes in the container, but a sign saying there were

pool claimed to be heated and was freezing, kids unattended in

parking is horrible

husband and wife workers team at breakfast bar were great.

breakfast was delicious, the rooms were very spacious and the distance to the plex was perfect

didn't like the bar closed at 10 but it didn't ruin the visit.

the breakfast each morning was delicious, there was always a variety to choose from and the staff kept

cost effective onsite laundry accommodation.

noise in hall at night....near laundry area

only bad thing we saw was that the pool was always crammed with kids, we thought maybe the hotel should offer

wifi didn't work; phone didn't work

the eggs were unexpectedly superb, the best tasting eggs i ever ate in a hotel that provides breakfast

the laundry room is solid, and has four washers and four dryers

forgot a dirty laundry bag

came here stay for 1 week, they have small kitchen microwave, and laundry room

extended stay is quiet even along i 69. in house laundry helps.

helpful polite staff. clean facility, tidy rooms, laundry and vending machines.

liked everything... especially that it had laundry facilities.

had a great breakfast and nice pool

kids enjoyed the pool

the gym is three pieces of equipment with a tv

everything the staff clean facility great breakfast omg just so at home here

laundry machines did not work

is very nice, very clean, and they offer complimentary laundry facilities

the social hours after work mon-wed and free laundry.

i liked the size of the rooms, the free laundry facility, and the location of the hotel!

full kitchen, cleanliness, free laundry, awesome gym, and quiet privacy!