pool was green

pet charges were excessive

clean enough. very quiet. slept well and parking area was well lit/.

n9 breakfast

sorry, not a breakfast person

no laundry facility for guest. the room smelled a lot. ac unit was way too noisy

there was a laundry area

very comfortable beds and pillows, friendly staff, clean rooms, and pet friendly.

the parking lot wasn t shoveled free of snow.

there was a nice selection of breakfast foods

the carpet looked old and the rooms were dated. the laundry room is also very small.

but i wish since the laundry takes quarters, they were accessible

all of the necessities including a fridge and microwave, free wifi, hdtv, office center, and a laundry room

kind of hard to see in some areas of the parking area around the front, especially at the far exit

good continental breakfast

laundry room available

the rooms were clean! pool was refreshing and everything i needed close by.

friendly staff, good location, nice clean pool and room was clean.

traffic noise. parking lot was icey and no apparent attempt to salt or sand....very dangerous.

ve been more up front about pet fees

able to do laundry, it was unexpected and appreciated

parking limited

well-lit parking areas

the breakfast was typical of hotels, nothing fancy but fit the bill

we loved your pool and breakfast! the staff was really nice to us.

laundry room was out of service, breakfast ended at 9:30 but at 10 after there was little to no

pool was great, the kids had a blast

room on the first floor. close to the pool. and the pool and hot tub open anytime. awesome !

it was available, safe, pet friendly and clean

the location is easy to get in and out of. it was clean and the breakfast was good.

only slight negative, was that the laundry room only had two out of four working washing machines and two out

loved the room, the pool, the laundry area and the breakfast was great

happy hour, laundry

laundry area, dryers did not work.

location free laundry great breakfast

when i was doing laundry her and my son just talked the whole time

(housekeeping reported an item was taken from the room, but had in fact been put in the laundry by housekeeping

pet friendly. wife is allergic and a dog jumped on her in the reception.

parking lot was a little narrow, hard for two cars going different directions to pass each other

i have been a mgr in retail for a long time, and lack of customer service is my biggest pet peeve

the lack of free breakfast and the lack of a laundry room. overall it was great.

pet fee is ridiculous & not even partially refundable

then there is all the fees especially the excessive pet fee

room service was quick and the food was great

room service breakfast that was good

it also has a guest laundry room which i was really excited about

getting stuck by the pool and laundry room.

the guest laundry is extremely affordable

laundry area was out of order

laundry out of order

no laundry

hotel really need guest laundry facilities

management owns the hotels nearby and they are so nice to let us use their laundry facilities

picking up laundry set out to be cleaned, and making sure the side doors aren t propped open.

laundry area was not working so i had to find alternative

easy access and pet's were allowed

no hottub in pool area

was in town for a family trip with my 2 young kids(11,7)

we wanted to dry swimwear because it was not drying overnight, we were told by laundry staff it was free

also very clean and the best free breakfast in town

the room was spacious

comfortable, breakfast, pool

plus they has a nice size pool

clean and didn t smell like chlorine the breakfast was very nice thanks for keeping up with our laundry that

they told me that they were short staff and they had laundry piles as tall as me in the back

breakfast was great, used laundry facilities which was very nice.

also room 205 was right above the hotel laundry so it was like being above a helicopter landing pad

free parking was a plus, great food, clean pool, and super friendly staff

staff very friendly nice having laundry facilities as we had been on road for weeks

slept good, problem was i kept calling front desk 3x first night ,and 2nd night, same loud kids upstairs we

parking lot is wonky, small spaces

every time they went in and out of the room, up and down the hallway, or just conversating with kids or one

checked in at 3 am after oaklawn and the staff asked me if i wanted late check out and anticipated all of my

had cigarette burns, room had a funny smell, shopping carts from local grocer retailer in parking lot

it is very run down and very little parking.

they called it an “early check in fee

no tv or vcr or dvd hook ups and it says cable and wifi

drug deals in parking lot

we love the indoor swimming pool and the location is in a low crime area

wasn't anything that i didn't like the pool was small, but since no one was using it at the time we were there

and the pool was not crowded at all

the onsite parking and location of hotel

the wifi actually worked

construction in the front parking lot, which was easy to navigate but a little confusing when you first pull in

the pool was open . my kids loved it . it was very quiet .

there is both a walgreens and a texas roadhouse in the parking lot

we had to drive downtown to eat a nice dinner but parking downtown was easy

the pool was nice, patio for smokers, breakfast included

always clean, friendly staff, great breakfast, our

it felt as if we were parking in a handicapped spot without the proper tag

room was very nice and sooo clean,the check in was very fast,everyone was very nice,breakfast was also

breakfast great. front desk lady was awesome. did a great job.

parking was close to room

not to mention breakfast was

the room smelled of decades of smoke, even though it was a non-smoking room

loud mustang in parking lot. i had to fix manual door lock in order to make the door safer.

we pulled onto the property, there were people with dogs, and a lot of people smoking

the parking was great breakfast was great the hospitality was great

parking for moving truck and trailer, seems the area really hates semis which is unfortunate

wonderful staff rooms are great and breakfast is super

was friendly, no issues with the room, very clean, great pillows, decent hot breakfast, and very affordable

had our pre registration and our rooms were as advertised, everything in the room worked, the breakfast was more

clean, wonderful friendly staff, and a nice breakfast

pool and laundry was not open.

laundry room was next to my room, which was good until they started washing and it became very

all the amenities were closed for renovation; i had intended to use the laundry

exercise equipment free laundry

free laundry and full kitchenettes

motel utility and laundry room was across the passage from our room

had a inside hall room nextdoor to laundry room, very loud in the hallway in the morning dogs ud83dudc15 barking

breakfast could have been more choices.

the breakfast was cold the biscuits was cold and the sausage gravy was cold

pet friendly and conveniently located

used the guest laundry which worked well

the laundry was quick and cheap and there was ice available at all

scroll down far enough-addressed in the like section--guest laundry on 2nd floor-problem if you have difficulty

laundry facility is nice and works well

also, the guest laundry dryers don t get hot enough to dry

there was noisy construction, no access to laundry room and exposed floors with no carpet.

limited laundry

happy hour & breakfast was great. atmosphere was good. loved the room

was good but wish there was a waffle maker, the bacon and sausage were accessible on the bar to help ourselves

family and pet friendly

parking and the design of the bathroom

by car to free parking for bathhouse row

parking lot

and the wifi worked seemlessly

fast, friendly staff. early check in.

there is no pool or convenient laundry service

the rooftop bar was great as well 100% would return again

the gym could be upgraded a bit

bar has great views

the rooftop bar was very relaxing with a great view of downtown hot springs.

excellent value. used laundry facilities also excellent.

very friendly, helpful staff. clean room. clean laundry. quiet. good wifi

no chairs in the laundry room to wait on your laundry

laundry on site is a plus for longer stays

i enjoyed the pool and appreciated that the facility had a laundry room because we stayed 5 nights

when i pulled up, there were already some people in the parking lot, parked in front of my room

the property parking lot needs to be resurfaced

no wifi

wifi was really slow

pictures indicated there was a pool, but it wasn't available.