i heard the laundry going all night, kids constantly running up and down the hall

never had change fir laundry

need to keep quarters to make change so the laundry facility can be used

room was big and comfortable, the laundry facilities were a great bonus for us to find too

location. laundry on site. staff was very nice on night shift. day shift not so much.

this facility has a ice machine, a barbecue pit area, option for an extra sleeper bed, laundry facility, and

considering we weren't planning on exiting in such a manner and had several loads of laundry scattered around

i was also expecting complimentary laundry access but the laundry room charges, which means it s not

kitchen well equipped, laundry facilities very nice

rooms are spacious, clean and nicely decorated, includes a kitchen, fireplace, tvs in sitting area and separate

laundry room was dirty as well from the floors to the counters

staff were freindly and very helpful, the pool is great

warm water and 24/7 availability in pool

24 hr pool & jacuzzi.

was pleasantly surprised to learn we had access to pool 24hrs per day

not a laundry bag in sight.

sheets were clean but are also dingy and gray and very wrinkled like just pulled from a laundry pile

i liked everything. the free shuttle to the casino, the nice room, and the good breakfast

no restaurant on site but they did offer to drive us within 3 miles for free in the shuttle bus.

there s plenty of stuff to keep the kids busy at the hotel, they have a pool and an game room.

a shuttle if required the breakfast is adequate with some variety while eating breakfast i did my laundry in

laundry room and 509 bar (excellent food and

did my laundry and room was comfortable

and especially the shuttle to casino for a concert

my kids loved the pool and the giant water slide

our room was a double queen bed room and had kitchen even a dishwasher

although shuttle wasn t running, the staff member at mainstay called us an uber and even paid for it

awesome breakfast, clean facilities. quiet and easy access to airport.

nice big room with kitchen.

parking was a bit tight exiting the space

i also liked the fact that there was a laundry room provided

most of the hotel is clean but, the hallways and laundry rooms are dirty.

and laundry on the premises they made it very comfortable for me especially being in a wheelchair

were too busy chatting each other up and doing laundry - right behind the lobby counter

great coffee all day and laundry facilities a bug bonus

had decent laundry facilities

wash sink in the bathroom not main room laundry facilities. more blankets on bed.

breakfast was the best selection i have seen for free with room. very pet friendly.

happy your pool is open 24hrs

gym closed thanks to covid so no ones fault

the staff accomodated me to give me a room close to the laundry

the gues laundry room wasn't labeled very well

pool and gym

they allowed late check out and early check it

long term parking

laundry facilities on site, worked efficiently

staff was great and the pool, gym, laundry facilities were nice as well - especially having a 24 hour pool to

laundry room with washers & dryers

were able to do a complete laundry while we enjoyed dinner just down the hall

fantastic breakfast! great indoor pool!

laundry room at order what's the deal breaker and i set the reservation

room lamp was broken, laundry equipment was down . no accommodations given ..

no ice machine. no laundry available.

laundry down

not work there are no microwave had to go to office to heat up some food and the microwave and laundry are were

we also like that there was a laundry machine onsite which we used twice

we have used their laundry room and the first time all worked great but this time both machines seemed to not

i thought the gym aspect was really cool history

had a policy that you had to notify them 24 hours in advance if you wanted room service on your room that s

the facilities were top tier (gym, pool, etc.)

guest laundry available

decor, comfortable bed, off-site parking and having laundry right there was a huge bonus

hotel bar was great , great service . value for money

love the sapphire lounge, the breakfast was great. the room small but sleek and well appointed!

facility description said you were pet friendly but didn't mention that you charge $25for it

the gym and pool area looked awesome, but i didn t have time to enjoy

no breakfast included, bed was too soft, had to walk across the street for the pool.

nor did they have any food items available for breakfast and no room service

little disappointed, online photos included spa, restaurant and bar photos, but that was not true

the pool across the street was perfectly heated for my 6 month old baby

overpriced small rooms had to pay for parking wifi not adequate

wifi worked great too

you have a low car be careful pulling into the underground parking there is a little hump you will scrape your

charged 5$ for parking was somewhat insulting to both myself and the partners i was traveling with

room was very clean, parking very easy/close to my room, front office manager was very helpful/pleasant

room was nice but located next to the laundry ventilation system and the air conditioner's fresh air make up

room itself was a suite and was nice and spacious, it included a kitchenette and fireplace

kids cant eat in the area near the bar which is the only part with atmosphere so i suggest eating

i didn t realize certain sections are pet heavy

easy access to venues, restaurants and entertainment downtown spokane and the tower is pet

i don't think the pool was heated. choose not to use the pool, but did use the spa.

my kids loved the pool

the restaurants and bar were also so beautiful

the soaking tub was an added surprise, and spa room service.

gym facilities lack the ability for users to clean equipment after use.

was there a gym

early check in

wish the room would have had a mini fridge and the bar would have had a larger late night room service menu

wish the room would have had a mini fridge and the bar would have had a larger late night room service menu

no pool for the kids

of laundry in the hall and piles of dishes were left by doors

no laundry, staff not hospital, learn to train

our room was expansive with a view of the pool and river spillway

we requested early check in and it was granted for 3:00 pm when we got to the hotel the rooms weren t ready

room service phones didn t work.

plug in the bath tub didn t work, so my kids couldn t have a bath.

spa was not working and we had hoped to use it

perfect little gym, beds were extremely comfortable, large shampoo/condition/body wash in shower was very nice

also 4th of july we were sitting behind the hotel to watch fireworks with our 4 kids and whole group of people

pool closed, but understandable.

clean, quiet, laundry on site and breakfast was good

close by to everything.free, secure parkingwonderful breakfasts!

good hot breakfast in the morning and great staff

breakfast was lacking the hard boiled eggs and yogurt the sign stated were in the refer

re a senior couple, and have no need for a pool and amenities a family with kids might want

the elevator was a little slow, but that's so minor. the in room wifi was really spotty and the

clean big room great breakfast friendly staff great location

pet fee - no pet

what would have made this accommodation a 10 would have been a pool.

friendly, competent staff. very clean. good hot breakfast. good wifi' convenient city location

friendly staff, good breakfast and laundry facilities.

could use another larger laundry room with one washer and dryer

customer service, clean laundry facilities

very helpful staff, comfortable room, much needed guest laundry worked well

there was no laundry bag for my dirty laundry

a few more washers and dryers available more guest laundry would be greatly appreciated.

cool reserved parking with access to your room with-out walking through the hotel

the kids rode the lime scooters and they had a blast

clean rooms, simple facility, very small gym, decent breakfast

have a bring out dog last minute (pet sitter fell through) they were so accommodating and helpful, us and our

the breakfast room and office center are located in the basement, (office center is in the laundry room) which

it was next to an exit and the pool, with a perfect view of the parking lot so we could keep and eye on our

parking, location

loved the pet friendliness of this hotel

the wifi was slow at my room.

in a good location, there was onsite laundry and a 24 hour convenience

free, fast wifi with the ability to connect my own device to watch netflix etc

wifi was not great

kids lived the pool and hot tub

free wifi didn't work

room was next to the laundry room which was noisy during the day.

the laundry facilities were clean and

people were loitering in the parking lot and we re not patrons. in their car smoking dope!

perfect location for a night out in spokane. friendly staff, nice rooms and good breakfast.

it is paid parking on the street if you drive to restaurants

the hotel had a laundry which guests could pay to use which was great

i also liked that there was a mini fridge and microwave in the room as well as an onsite laundry facility

quarter machine or front desk quarters for laundry machines, pool closed, didn't ask for id for new key card to

laundry room

easy to checkin and checkout and parking was just outside the rooms

breakfast and a pool which never n were available also laundry facility and vending machines were out of

fact i had to do laundry for thanksgiving and there dryer or washer was out of order

the pool, exercise room, and laundry facilities were all closed.

the staff outshine the building, wish owners would make needed repairs-laundry, gym, hot tub...

staff were friendly and helpful and there were good facilities like laundry, ice machine (although the only ice

staff was awesome, laundry room was spacious quiet and in great area

very friendly kitchen staff

the included breakfast was fantastic as well

the complimentary breakfast was a hit

the excess of chlorine in the pool....very unpleasant specially for the kids

caulk on tub is separating , doors are below level in sturdiness and security, burning odor from laundry room

they have no laundry facilities and no coffee in lobby or the rooms

morning, no cups in the room for a drink of water, no microwave, no fridge, no coffee maker, no wifi in the

we also really enjoyed the heated swimming pool that was open 24 hours

very out dated, no wifi

the laundry facilities were great and all was clean

24 hour guest laundry and pool/hot tub usage was definitely a plus

love the 12pm check out time and easy access to the laundry room

variety of breakfast items to choose from and use of laundry room

always a good stay and the breakfast is the best i had at a hotel love the laundry facility.

staff is always helpful and welcoming. laundry facilities are open 24 hours.

they have onsite laundry which is $2

someone doing laundry at 4:00 am

laundry facilities available, as well as a grocery store across the street

no protein items for breakfast, broken shower door, no laundry bag,no ice machine

stack of used mattresses on the side of the building and other garbage visible as i entered the parking lot

location and parking availability was great.

i felt welcome, there was plenty of parking and the sound of the trains passing added to the country experience

on door, no amenities(hair dryer, tissues), garbage and old mattresses piled outside next to parking lot, worried

excepts pets

loved room size and location. clean and comfortable. laundry room very handy.

the guest laundry was nice and clean

room, gym, swimming pool and jacuzzi, laundry, and mini store facilities were great

laundry room had 2 washers & 2 dryers but 1 dryer kept freezing because it overheated

no laundry bag

when i got home all my travel clothes went to the laundry

breakfast was continental and simple

given a smoking room so expected smoke smell,i guess smoke these days means pot

traveling with a pet you end up in a smoking room, the room was like it had never been aired out

traveling with a pet you end up in a smoking room, the room was like it had never been aired out

laundry services available

wasn't a complementary disposable laundry bag for my dirty clothes

breakfast was very good too

pool closed at 11pm and we got in late would have loved to soak in the hot tub but didn't get the

the kids enjoyed the waffles

knowing that laundry facilities were available

washer and dryer were out of order and i counted on being able to wash laundry before the christmas holiday

of broken things, thermostat, bathtub overflow was just an open hole, guest laundry was out of service, needs

need laundry working better. could have more heat also in the room.

the laundry room for guests was fully operational

not put people next to laundry

is a pool and hot tub and a business center when you can do laundry and the breakfast is pretty

location does not actually have their own pool or guest laundry

no coin operated laundry

very convenient had lots off extras like laundry mat pool spa and breakfast plus gym was awesome

laundry was not available during the stay.

hotel was really comfortable with kids

parking lot was well lit, hotel spotless, breakfast w/ options and well managed

very comfortable beds, heated pool, and hot breakfast!

but the kids loved it

laundry is a nice feature too and pet friendly room didn t feel pet used

the laundry room was clean and machines inexpensive which is great when you are on the road like we are

the kids were able to stay in their room and my husband and i stayed in our room

stayed in a family superior suit cause of four kids

handicap parking was very limited.

price and laundry mat onsite

laundry room was unusable due to filth

laundry facility had 3 machines, none working lost money in the machines had to remove dirty

there was a laundry room

the laundry room

coin laundry on site for guests

friendly staff, welcome soup, salad and wine, also breakfast buffet.

amenities were wonderful, pool, spa, sauna, hot tub, free snacks and food

great breakfast. your entire staff was excellent. no problems. thank you all

breakfast was great

in the entire hotel and she was trying to answer the phone check ppl in and out as well as do laundry and mop

the laundry was very handy for me and washer and dryer worked well

i needed to do some laundry so i was asking about it and all she would tell me that is was in the other building

were right across from the laundry and the night person was in folding items

plus, none of the stuff bothered to let us know about any additional amenities such as laundry dry cleaning or

onsite gym, pool, spa, and laundry

clean and comfortable. good laundry at a reasonable price.

they have a great gym facility as well as a place for doing your own laundry

we stayed about a week and the laundry facilities came in handy

the laundry room was out of order which we needed.

the laundry facilities were a wonderful benefit

nice laundry facilities

hotel is a bit dated and needs some upgrades, carpet in places, laundry facility machines and cleanup

the location was perfect where i was going. i didn't eat breakfast there, so can't comment.

has been listed as a casino hotel with a pool, this is not a casino hotel and they do not have a pool

need a coin machine for laundry, or it should be free, since you know, i m paying to stay here

laundry room had a weird smell

coin-op laundry in building was awesome very kid friendly

that the pool was closed (due to covid) and it would be nice if they had a coin machine for their laundry (or

the pool echoes. kinda loud but still fun.

laundry facilities

cleanliness, laundry room was very convenient, mini kitchen

great coffee maker, large fridge which made its own ice, ironing board and iron and i did my laundry in the

had laundry room but front desk had no small change to wash clothes

large laundry room with reasonably priced machines

the laundry room

the thing was i got back to the room late,,, was doing laundry

did not like room 123, ground floor and near laundry some noise

hot tub/pool need a remodel, that’s where my kids wanted to be most of the time we were there

the fitness room and eggs and meat available st breakfast