they also had laundry facilities which was nice

didn't work, tv remote didn't work, shower head was cracked and spraying water at the wall, no laundry bags,

handy customer laundry facility

bag of laundry was removed from my room, the staff didn t seem too concerned about it

laundry facility was very convenient

chnge rooms for the pool amenity.

though they did call my room back at 2:30 am to tell me they had dealt with it, which woke up my kids

fully booked because of multiple hockey tournaments, so had to walk around the building from the parking lot

ac worked great & it's pet friendly

clean and roomy cute games room sadly the pool was down

the pool/hot tub had great temperatures and was also very clean

parking in back as full in front

the breakfast was exceptional and the price was very reasonable.

great staff, very clean. grandkids loved the pool and waterslide!

no wifi and no offer to compensate! should have two elevators or faster elevator

no screaming kids lol, complimentary bathroom essentials was a nice touch (did not need but appreciated),

no swimming pool for my kids :(

close to my kids

looks pretty new, close parking to the room.

the kitchenette was a complete surprise and was very handy

i was given a room on the 2nd floor directly across from the elevator by the exit stairs, by the laundry room

coin operated laundry, 24/7 coffee

easily accessible laundry facilties, friendly staff, quick check in.

we loved the pool an to do laundry

loved the price, clean efficient room layout, free coffee, tea, bananas, laundry soap, pool and hot tub and

ac unit was broken, the sheets had stains, there was problems with the laundry service, the front desk mixed up

the time we walked in we were so rushed at check in we asked for change to do laundry we were told to come back

had to do laundry at night time as my kid puked

food can be delivered to the hotel, there s a gym and pool, laundry service and breakfast was decent

restaurant was actually pretty good with decent breakfast buffet --kids loved the pool --guest laundry facilities

took a while to get staff to help me get change for the laundry (was initially told to walk through snow and

having a laundry access was huge

great location, good value for the price. very happy with the laundry facilities.

is only one laundry machine set and it is tucked away in the farthest corner of the bldg

there is a guest laundry on site which was very convenient

the laundry soup you use in sheets are very harsh and causes a rash to her skin.

the laundry machine need coins to wash

beds was large and comfortable. the gym and laundry facility was useful.

laundry was conveniently located on floors, fairly priced, and the desk staff even gave me

hot tubs on the roof, fitness room, laundry

beds awful lumpy my skin was itchy from detergent used to laundry

there was a pool and hot tub as well as a gym and guest laundry

unfortunately the laundry was out of order when we stayed.

there s a laundry room for guests

only offered alternative was to seek a shopping area with a laundry-mat

8 guests waiting for elevator (some guests took the stairs), cleaning staff got on with 3 large laundry containers

the hotel has a great laundry and office facilities which we took advantage of

shower curtain looked like it was taken out of a ball of laundry and hung , was barely able to cover tub for

the room was huge, the breakfast was good and it's nice to have a laundry and pool area for guests

couldn't get change for laundry.

good facilities - gym/pool, laundry

room, complimentary breakfast and dinnner (mo-th), pool, laundry room

i used the gym and the laundry, got a fast free shuttle to the airport, and enjoyed the one bedroom suite with

only slight issue was the sheets caused a bit of a rash for me (i use sensitive laundry products at home); but

offered during the short waiting time, free upgrade to a very nice suite, nice pool, excellent room service,

also coin laundry available

we had trouble with the atm and needed to do laundry - a super kind young staff member personally gave us some

washer there only used liquid detergent, and they sold powder detergent, so i was not able to do laundry

i loved the vending and ice machine u can use anytime and the laundry room is very clean and available all day

they also have guest laundry facilities for a very small fee which was very handy for traveling as well as

i went down and asked for towels and i was told they were all in the laundry all in the laundry

laundry is great they have front-load washer and dryer

i love their amenities: gym, swimming pool & laundry area

couldn't seem to keep up with laundry

clean, well priced, good breakfast, great gym and pool! laundry is a bonus.

huge room, very clean and many amenities available including complementary laundry

excellent staffs free shuttle from airport and free laundry

desk was great. laundry was free and everything was immaculate!

they have free laundry and a full kitchen with cutlery s and kitchenware

used the laundry facilities this trip as well, which was very handy and nice to have included

pool & laundry areas very clean and tidy

being able to wash a few days worth of clothes in the guest laundry, was an unexpected bonus

laundry room for guests is clean

laundry was handy

pool and hot tub, laundry, groceries, kitchen.

there was no laundry

even though the laundry products were free, the washer and dryer were not very clean

there was a guest laundry that solved that very critical issue

we especially were grateful to be able to do a load of laundry and have clean clothes for the rest of our

plenty of parking space, an on-site restaurant, a spa and coin laundry

the coin laundry came in handy after a

has made an extra effort, the decor is a little more tasteful than the others and it offers laundry facilities

after a 2 week camping trip i was also very happy with the self-laundry which was very clean and they provided

location of our rooms are too far away from hot tub fitness centre and guest laundry

for this suggestion to be considered, but we think it would be best if hotels didn't have their laundry facilities

the hot bath was really good and there is also a guest laundry which was very helpful

coin laundry facility is good

laundry, exercise room, and breakfast we re awesome.

room was not clean, not vacuumed, hairs lying around, in fact there was cleaning soap and dirty laundry left in

laundry services available which was great - however in our opinion overpriced.

negative was if you didnt book direct you dont get free wifi, but i cant whine about this, as they were very

didn t have access to the free wifi in the rooms

direct you dont get free wifi, but i cant whine about this, as they were very accomodating for pets, i know to

great beds..great pet policy..super friendly staff..great gym

parking lot large but far from front door.

great view of the pool and courtyard

we ordered room service for our dinner and went down to have our breakfast in the cafe in the morning

the gym was really nice and had everything you need

even able to upgrade our room and give us connecting rooms as we were staying as a family with 3 kids

good room service food menu and a coffee machine delivered at 4am with a smile after an early jetlag

it would be super handy if there was a guest laundry available.

hot tub broken down,laundry facilities were removed

they didn t have laundry facilities, which was surprising, but overall was a pleasant stay.

being able to park the car at the hotel and shuttle to the airport is handy

was a construction at the whirlpool and swimming lessons for kids (wish we had known that before), but that was

laundry facilities were handy and cheap

excellent self laundry facilities

easy-to-use guest coin laundry(cheap), warm swimming pool, great breakfast especially suitable for

someone is staying for 4 nights, there needs to be some type of laundry hamper in the room if housekeeping only

if they have an in-suite laundry (washer and dryer). this would be a perfect experience

great food. friendly staff. lovely swimming pool even had a guest laundry

nice laundry facilities, well appointed fitness room, close to the airport

the bad: very limited toiletries, no microwave nor water kettle in room, no laundry bag (told because of covid

staff were friendly, room clean and gym/pool super nice

love the gym here it s awesome the staff here are absolutely wonderful the room i loved it nice and clean

available amenities, we found ourselves having to pose additional inquiries about facilities like laundry, dining

i couldn t sleep until 10 pm most nights as they did laundry right beside the main office

great facilities, used the pool, fitness centre and laundry. staff all really helpful

the kids and myself had to take a taxi from the zoo with all our baggage to the hotel

very nice & clean! friendly staff. shuttle is very handy as well! checks all the boxes!!

comfortable bed, keurig, 24 hour laundry on every floor, noon checkout (most places only go to 11)

needed to do laundry, find a car wash, and wanted recommendations for a good restaurant

late night shuttle was really helpful and extended late check out offered

the free airport shuttle, which takes just 15 minutes to reach the airport, was incredibly convenient

the free shuttle service to the airport was fantastic

laundry service machine

facilities were great - nice pool and also laundry room was handy

have a laundry room, but they have no change to break bills to pay for the machine (which only takes

laundry - washer was dirty and dryer lint trap had significant buildup

laundry room charged $3 a load

there was no laundry bag, there was not hotel booklet with info regarding the hotel and around , the fan in

was missing a plastic laundry bag, which most rooms have

no laundry available

liked the underground parking

love the underground parking

cleanliness, room space and all the facilities including exercise room, and laundry

laundry, pool and gym all good at hotel

no options to get change for the guest laundry

hotel has a pool which is open til late, guest laundry, breakfast, parking onsite and close to the airport

way to get change for the laundry on site, no atm and no cash out from front desk card reader

slow connection of wifi

-the gym water cups needed to be refilled

clean room, easy access to parking, elevators, etc.

we were also able to extend our stay with a late check out at no extra cost

no hot tub. breakfast area was small. too many kids

there is no laundry facility

the place was great but the breakfast was so basic and no laundry machine

just get new soft towels please and send your laundry to someone else because they just send it back to you even

was rude, they lied to us about laundry telling us it was 24/7 and free when it wasn't

need laundry

for example, they have the water park in the hotel but no guest laundry

the oasis pool area was amazing. great water park for the kids, amazing bar for the adults.

requested an early check in which they allowed

also, there was no parking left

the pool was great for all the kids (age range from 1yr old-13)

we were at the basement we dont like it were the laundry and boilers are close to are room.

laundry onsite

there is also coin laundry available which was handy for us since we ended up staying longer than expected

the laundry facilities were closed, other hotels have them open despite covid

at hotel included guest laundry great for travellers on longer trips

amenities, towel was degraded after years of laundry.

onsite laundry

ice machine and paid laundry (2.50 per load)

no laundry soap for coin laundry curtains in room are not big enough to keep the it dark for people

com for pet friendly only hotel

for all the cleanup mess instead of by the elevator black garbage bags full, mop buckets, dirty laundry bin

laundry detergent the hotel uses is horrendous and overpowering; so overwhelming to lay down with

me next to laundry

was dirty, so were the carpets in hallways

i do understand as bec of covid its pre-packed but the breakfast was only juice, granola bar and a biscuit

pool was nice, complimentary tea, staff couldn't accommodate our laundry needs and offered to do our laundry

we even did a load of laundry while there

whats really great is they have coin operated laundry services which is the main part that i liked

there's a self service laundry for a small fee

laundry room is dirty

had little ones in diapers so had to use the plastic bag in the closet for laundry as a bin liner

having laundry on the floor a great bonus

we had the room with a kitchenette and that helped a lot prepping food for the kids.

i was so surprised by the wonderful breakfast- had a cooked breakfast as well!

clean, and very well-stocked kitchen (though we didn't use it), the filtered water tap was a nice touch and

fresh fruit bowl in lobby and free laundry machines

the breakfast. comfortable, clean, family friendly, complimentary laundry and value for money.

we did an early checkin without extra charge and were able to do our laundry for free

breakfast, clean rooms, kitchenette was perfect, very friendly staff, free laundry, workout room, swimming pool

very comfortable bed, kitchenette, laundry facilities and a nice pool and hot tub

laundry was small with only one working washing machine, the restaurant was overpriced and

enjoyed the facilities, indoor pool, sauna, steam room, gym, laundry room the coffee, tea and water station in

having to use laundry in hotel opposite was a little inconvenient

the laundry room is to small

underground parking, thanks

the host was very friendly and kindness. the breakfast was delightful. we enjoy everything.

the breakfast was delightful and there were lovely rabbits nearby

breakfast was tasty

and bonus, breakfast was super tasty

happy to stay, very appreciate verna s worm hospitality, delicious breakfast and clean room

was rude, staff yelled at other guests, staff talked down to us when we inquired about the laundry room

very rude attitude of one staff assigned at laundry and sometimes she is at front desk

laundry room was so dirty we would not use it but found a laundrymat to use instead

dirty laundry in drawers

you can hear noise from hallway. facilities old laundry messy

quite noisy as we were near the pool and laundry area.

elevator not working. hot water sensitive in the shower. and fllow and laundry room

in order to get to our room we had to go thru either the breakfast room or maintenance and laundry

dirty laundry bins in the hallway

awesome breakfast

there also isn't much to do in edmondton so we ended up doing laundry in our free time

laundry worked well

the laundry soaps that were used for the sheets was very strong.

if the laundry department could fix the issue, that'll be fantastic

reception/laundry room/the pool the other service

wanted coin-laundry service and a fridge

gym had potential

some restaurants don t allow kids after 9pm

love the location, easy check in process (plus friendly) and the gym was adequate.

very nice staff, good wifi, was able to chrome cast and it was a game changer!

laundry only had 1 washer and 1 dryer in a tiny room

laundry list of issues

very small room that, felt that laundry facilities were an afterthought

it has a swimming pool and self service laundry

service in the bar from the older waiter serving food was very poor

laundry close early at 22:00

are laundry machines in the hotel but i they only accept loonies and on one load and i had to get

pool and hot tub were over crowded with people and the room didn t have black out curtains.

pool is quite cold for small kids.

breakfast was excellent

our room was dated, beds were uncomfortable and they either used too much or to harsh of laundry detergent as

i also appreciated having access to the laundry facilities, which was really helpful during our 10-day stay,

tub and pool are very nice

wifi suffered some drop-outs although i understand this was only a recent issue which the hotel was

clean, affordable, comfortable, great helpful and friendly staff, good location and free parking

inside there is some nice amenities like a bar, pool, billiards table, fitness room, spa and laundry rooms in

i was in the far corner of the hotel, but i would still expect to get wifi that works

nice rooms, clean, also had restaurant and bar with great good choices and delicious

my kids enjoyed the pool (and pool table)

i love that there is heated underground parking available

having breakfast available right at the hotel is also very convenient

on-site laundry is nice, but you have to have your own cash - they would not take $20 off of a credit or

spacious comfortable rooms with two double beds. laundry facilities onsite

the breakfast was good, with a laundry area, pool, and exercise equipment

i used their laundry room and it was spotless

laundry available for a couple of dollars

great clean self serve laundry that we desperately needed

we asked to be in a no pet room when we booked and then when we arrived within 30 mins of being in the room i

the pool and gym were very good

the wifi didn't work and the underground parking was extremely low.

breakfast staff were very understanding of the mess my kids made

you can use additional facilities like swimming pool or laundry

comfortable for a long period of time, swimming pool, great breakfast, swimming pool, gymnasium, laundry room

the swimming pool, jacuzzi, restaurant, little shop, breakfast buffet, laundry room and gymnasium which we used

pool and hot tub in the atrium is so nice . easy location to get around. wonderful breakfast!

pool, balcony

laundry facilities onsite was a plus

we used the pay laundry dryer and had to run a very small load twice for a total of 2 hours and $6 cost and

laundry amenities but they need a change machine.

wifi measured at

says that the hotel is family friendly however, we could not find any channels dedicated for kids on the tv,

nice clean pool area, delicious restaurant

i didn t care much for the parking lot

i booked a room with a balcony, i got placed on the first floor with a view of the parking lot and no balcony

we could get up early and let the kids sleep in

pool was nice, although a little warm

breakfast is on the 2nd floor and there is a laundry room right next to it

room was never the laundromat so it was a bit noisy for us since someone was doing late laundry

plus there is a coin operated laundry room (1 washer/1 dryer)

price, size of room, cleanliness, iron, laundry, breakfast included.

laundry facilities were used

lots of squeaking noises from 12th floor i m assuming laundry area but that was the only issue

and they have laundry right in the hotel which huge advantage from my standpoint

kids liked the pool

the suite & beds were lovely. daily room service of cleaning was super.

the location of this hotel was really nice & i loved that there was no pet fee.

the breakfast and dinner chef s tasting at the hotel restaurant was great

finally i asked several times for the music in the bar area to be turned down or off- it was intrusive in my

breakfast not included.

i loved the gas fireplace

room was amazing. loved the fireplace and patio. bed so insanely comfy

the only downside is the food options and room service available is pretty limited

large pool and hot tub

comfy bed, quiet, clean hotel. great restaurant and bar on the premise.

with bed and mattress that is neither hard nor soft breakfast i didn't take breakfast very good gym, large and

the pool facilities were great

in room spa services great room service great pool and jacuzzi

odd issues with the wifi login

thankfully we had put the security bar across which stopped her gaining full access

hotel is close to playgrounds and parks for kids. the area feels very safe

very clean , central, staff is above and beyond , very kind always smiling very nice with kids and pets

of kitchen, laundry, and free breakfast

loved the underground parking area along with the available bonus of a laundry facility

location, the art deco/mid-century modern interior design, the hotel restaurant, the efficient room service,

we ordered room service and it was amazing

room service was quick, and the lobby area was beautiful

excellent location, spotless rooms, full kitchen, laundry room available, highly recommended

it was so wonderful to have access to a laundry on site and there was even a little snack bar where you could

the laundry was out of service

access to the laundry was great

short walk to a train station staff was friendly and welcoming laundry

guest laundry

self-service laundry on site was ideal

room was great! breakfast in morning was great and walking distance to park and stores was great

complimentary breakfast is also wonderful

staff in the bar in the evening should work breakfast as they are better at managing

laundry room and staff kept coins and detergents at the front desk

all the amenities (pool, restaurant, gym, bar, laundry, snack corner, valet parking) under one roof was super

good facilities with gym, swimming pool and laundry

they have a laundry and a place to fill your water up at (which some places don t provide)

the hotel had everything we needed including a guest laundry which is handy when travelling

good sized pool, hot tub and gym, and convenient guest laundry

great covid 19 measures also in place from fitness rooms, swimming pool and laundry room

hotel facilities: bar, restaurant, gym, laundry room, pool

great gym and laundry available

location was great crew friendly there is laundry room

laundry was not available as advertised

wifi is weak. room service & concierge service is slow

spa facilities, amenities close

are very nice and clean, kids enjoyed the pool which was quiet

great pool/steam room and gym

has a restaurant /bar downstairs, guest laundry which is so handy & staff are helpful

for money, nice staff, spacious room, good location next to train station, guest laundry

facilities available except self-use laundry

laundry facilities

had a coin laundry to use

good wi-fi, washing machine and dryer available if you wish to do your laundry by yourself.

came with kitchenette: no dishes, no cutlery, no microwave, no toaster, coffeemaker but no coffee tv:

comfortable bed, quiet, good value, bathroom spotless, fridge in room, free parking and wifi

excellent location, comfortable bed, wifi, easy parking

also, the only utensil in the kitchenette was a single spoon

good facilities including a self-service laundry

fitness room was pretty good. appreciated the guest laundry

i'd stay again next time i visit calgary ( and i hope the laundry room will be available)

assistance and clear notification of all laundry facilities not working - no assistance to indicate alternative

they have a laundry room on the 2nd floor which i really needed

we loved the spa experience and the accommodation was just perfect

the only thing we didn't use was the underground parking as it was $45/day and the spa because we ran out of

a little dark) staff are friendly and professional

location amazing ! bed and linens amazing ! spectacular bathrooms and the perfect gym

asked for a late check out as we were meeting family coming in

as there was no laundry service any more at 4 pm,, even though i would have changed bedlinen by myself, we had

room service and valet were great.

lobby bar offered great cocktails and

bar and room service

from the 3rd floor patio was a wonderful surprise for elite members; lounge breakfast and lobby bar were both

guest laundry a bonus

laundry room was being renovated but the staff offered a solution without me having to ask for one

had everything i needed. great location, decent buffet breakfast, laundry facilities.

breakfast is included and accessible to downtown

adequate breakfast

room service wasn t available during the day.

we really appreciated that the staff brought a microwave to the hotel room for the kids to pop their popcorn

the pool gorgeous

spa change room was way too small and not well attended to

was a large pee stain on the floor in our bathroom when we arrived but we have 5 kids so it wasn t a big deal

new and clean, good laundry and gym

the laundry facilities on the ground floor are amazing

a small box of tide powdered laundry detergent is available at the front desk for $3

laundry facilities were great though expensive - $4 per wash, $4 per dryer, and a satchel of

big bonus was finding that the hotel has a coin operated laundry facility which saved us having to find one in

we asked for dirty laundry to be picked up to no avail so had to wait and asked a passing by cleaning person

halls had a few stairs and a laundry cart and a drop leaf table were left at the base of those stairs

no hot tub no gym

music and base from the bar traveled into the room

from the chambermaid to the bar staff to the reception, every single one was incredibly friendly and couldn't

room was clean, laundry facilities available, rooms were spacious

is central, service is good, accessibility to guest laundry room is very practical and nice breakfast

everything we needed, including laundry facility

fact our room card wouldn t allow up to go to level 3, the laundry

room, comfortable bed, laundry facilities was very helpful as we were on long holiday and were able to wash our

the laundry services has not been working for 6 months, but they let you know in advance before booking

the availability of a laundry room

very modern fitness room and large laundry room with 3 washers and dryers

good location, quiet, comfortable bed, clean, gym, laundry, breakfast!

you also can do your own laundry by the basement parking spot, also available a fending machine that has some

for one night, arrived quite late and already asked the receptionist for a lot of help to get our laundry done

the breakfast and we had laundry facilities and parking

good laundry facilities & friendly helpful

clean,breakfast was great,staff excellent and very helpful and i loved that there was a guests laundry available

big room - clean - it has a pool - good breakfast - not too many things, but ok - it has laundry - friendly

laundry being in thr most random spot

was supposed to be a kingsized bed and the laundry facility inconvenient

big convenience when we got home 5 hours later and had to wash all laundry and take precautions for bed bugs

laundry rooom was very small and the dryer didn t work very well

dryer is not functioning, no laundry bags, no water heater (for families with kids for formula, it s really

was rusting (didn't look good), most facilities in the hotel (meeting rooms, weight room, laundry) were terribly

what is also amazing is that for those who are gonna be staying longer and who might have laundry needs they

my laundry got stolen by another guest who threatened to

free laundry facilities comfortable beds

broken curtains loud ac wifi didnt work in room

there was a laundry and the staff in breakfast room were lovely

also laundry facilities

laundry was a bit pricey at $3 wash and $3 to dry.

didn t work, dryer laundry didn t work properly had to put 2x and it didn t dry

great clean room, comfortable beds, nice pool area, fast and easy quest laundry.

on site laundry was handy

laundry available

the laundry mat.

everything i needed was on site food laundry parking

there's a laundry mat on site and the people that run it are amazing

proper laundry services is a solution not charging customer

laundry service was only offered every three days

there was also laundry on site and a printer if needed

had laundry on site

laundry-facilities not very clean, breakfast ok for the price

the hotel didn't have continental breakfast or laundry service in the hotel.

no laundry facilities

you had to drive 5-10 minutes to find things like food, shopping or laundry

check-in revealed a $50 pet fee, contrary to the expected $25

very nice continental breakfast at the summit

also, there is no laundry in the hotel

we came with our kids and we couldn’t sit in the hot tub while they were in the pool

need a some type of activity for the kids to do, i.e. arcade.

i also enjoyed the wifi as well the bathroom facilities

the pool was clean and north over chemicaled

iam visually umpaired so it would have been good if i was shown laundry facility right of the get go

the laundry room is disgusting

laundry room was dirty

the included breakfast got me up and running

it was an average hotel, good location and great pet policy