pool, hot tub, sauna, laundry amenities, room were clean

one of outside fireplaces was not working

hotel shuttle is very nice option--best to schedule rides to ensure availability, but they will take you

wish the outdoor pool was open

outside pool had a sign that said that no kids were allowed after 5 pm, which was a great selling point for my

lack of staff, dirty laundry in hall, everything look dirty over all

there was some dog hair in the carpet (it was a pet friendly room) and some ants

location and the pool

more parking

is an old historic hotel in a great location, the rooms and spa are updated however, the lobby & common areas

to walk through the restaurant where people are seated and eating to get to the gym or pool area from our room

having the complementary shuttle to take us to our evening destinations

the staff was friendly and having a shuttle available is an amazing touch-above and beyond.

the bed was not very comfortable. pool was extremely small

shuttle bus was very convenient

washer and dryer charged $16 to do a load of laundry

the cleanliness was amazing from the room to the pool to the laundry room the two story room was neat and my

the staff were excellent. the breakfast was fantastic.

could use a few more parking spaces.

the staff. free shuttle. shuttle drivers.

breakfast was included in our stay as well and it was very delicious

everyone's breakfast the next morning was amazing

if you are trying to keep hotel costs down and have kids, then definitely go with sugar beach

no room service menu was available, the one provided wasn t up to date

at the bar was a pleasure & lora at the front desk was very nice & helpful

better breakfast

wifi was in and out and didn't appreciate the lack of a military discount on the weekends

breakfast was very good

and pancakes at breakfast

very clean room with good parking. bed was comfy.

that they don t have guest laundry on site.

no laundryroom

clean and no perfumed cleaning or laundry products

no laundry facilities

slow internet,no laundry

noisy room under laundry room, couldnt sleep banging heavy footsteps ,machines running,

the laundry room, the breakfast was good and staff was friendly also

parking was a little crowded

pet friendly and amazingly close to the airport with a shuttle

perhaps the parking could have been a little bit bigger

it had to be there and asking them up look behind the tv stand, behind night stand, in the hotel laundry room

hair and cigarette smoke, nasty - not fresh at all - i have a feeling the staff smokes near the laundry, and

24 hour lobby best ate in tc close to diner, laundry, other shopping friendly staff

you need laundry services

parking was very tight

dish soap the original kind only in wash to whiten linen and or a scoop or two of oxi clean with laundry soap

right on the beach kids loved it

the lounge and room service i could go on forever lol but all in all it was a wonderful

loved that they let kids in the hot tub, we loved that they offer free beach towels and beach chairs

the wifi was not good. it kept kicking me off. breakfast started at 8 which seems late.

like being by the laundry room

view was fantastic , beach is so clean, kids enjoyed swimming in the pool and playing with the sand all day long

plenty of parking no matter what time of day we came and went

the kitchen was well stocked, the beds were comfortable

it's hard to find a place with 3 kids that we can all get a bed

laundry facilities were nice

we were working remotely and the wifi was not up to our needs but it was better than many motels

although the property was directly on the water the view from the room was of the parking lot

we had difficulty receiving wifi service in our room

the only bad thing so could say is that they need a light by the kitchen area when you first walk into the room

our room was behind the laundry room which can be a bit noisy.

there are onsite laundry facilities for some pocket change and the beach is really quaint

beautiful view from our spa room

not enough coffee and with the virus they didn't have breakfast.

parking lot needs some lights.

room was right outside laundry room pretty loud

the laundry and work out room were easily accessed

dirty laundry carts lined up in the hallway outside our room all day and evening.

was great, spa tub was wonderful, view was perfect

that info should be provide like having a gym, breakfast, type of bed, etc

when you re going down the hallway from the back of the hotel through the front desk where the laundry facilities

spacious well appointed lobby, guest laundry, plenty of handy parking

picked the room with view to parking lot and street-- louder when window was open

breakfast was efficient but not great

not alot of parking

no sure disinfectant (or soap) is used in the laundry

room was directly across from their hotel laundry service room so we heard slamming doors and people talking

only one wash and one dryer couldn't do my laundry was always in use

broken dryer for coin laundry

the pool was tidy and very cloranated

i also think that, upon check-in, the front desk clerk should mention that the pool/jacuzzi was open for use

here since it was grand stay and have always been happy with the cleanliness and how nice the pool area is

pre-packaged breakfast wasn't that great but that's nobody's fault

known as the breakfast bag

great continental breakfast

laundry

the laundry machines were clean but aged but worked fine- someone did lift my rick & morty shirt though

there could be a laundry detergent dispenser in the laundry area

at cleaning time, the hallways had huge piles of laundry and trash laying around

pool, hot tub, game room, laundry facilities ect nice staff

to start, i booked online and was excited for the pool for the kids knowing that we would be coming in from a

my kids found a toy left behind under a chair and there was a goldfish cracker in the middle of the

had rust all over the place, the room was tiny compared to a king suite, no room service at all

renovations, clean nice pool area, excellent breakfast purchased in the cafe with very friendly people working

the pool was being cleaned and not accessible

they had laundry facilities which was good since we d been on vacation a while

the laundry space (out in the open) sits between 2 guest rooms

painted elevator # s, laundry matt not in a room but outside my room & to top it off ants stacked my take

vending machines and laundry machines are close to some rooms, so noise might be an issue

laundry equipment available. good breakfast.

located across from laundry room for hotel

laundry facility was good

has laundry facilities, but you need to bring quarters to be able to use

towels and reused one from the day before what is fine i guess some places do that now saves on laundry

laundry facility shouldn't be open after 10pm

loved having laundry on site as well

was quiet, had a laundry, able to cook in the room so as not eating out all the time

laundry (it was $

it is like a studio apt with on site laundry

we could do laundry $1)and dry it(50c

oh and laundry room on site

all is great, wish you had guest laundry, tho.

complimentary shuttle to the downtown, casino ,on the east bay, coffee is great!

the breakfast, also the fact that the pool is open 24hr

tricky to exit parking lot because there is alot of traffic without a light

we noticed that there was a coin operated laundry facility on the premises for guests, which was nice

out we weren t setting the temperature dial correctly ud83eudd26ud83cudffb the guest laundry was very

the laundry room was reasonably priced if incredibly tiny

we were also placed next to the laundry room and the washer/ dryer was loud and made the wall & bed vibrate

it has a laundry room.

included breakfast

nice work out room and pool

fast, friendly check in and out. breakfast was good too!

continental breakfast in the room was a nice feature

pool and hot tub were great

small lobby bar and then closed at 10:00 ect

the kitchenette was a joke not well stocked, no dishwasher and the slowest burner you ve ever

were by a bar so we could hear everyone walking by or talking all morning/night, and the hall light shined

front desk and shuttle staff were super helpful

was further away from traverse city than i realized but an easy drive parking was ample

breakfast was perfect outside on the patio over looking the golf course

we did not eat breakfast however the dining area was lovely.

breakfast could be a little more generous and inviting (compared to what we see in most other

breakfast was slightly basic but adequate

the bed and pillows were comfortable, and the view of the golf course was beautifully relaxing

from the indoor pool to the convenient shopping on site

we enjoyed our room with a jet tub amd fireplace

frig/freezer, stove, microwave, dishwaher, utensils, dishes, gas fireplace, coffee pot, tv, dvd, wifi connect,

my kids also loved the outdoor pool

very clean, with a convenient mini kitchenette with microwave, fridge and utensiles

a nice little play area for the kids

everyone was extremely friendly! nice place with room for kids to run and play!

ample parking

parking was a little issue the first night.

the staff was excellent, the bathrooms were clean, lots of places for the kids to run.