excellent laundry service too

we asked with anticipation connecting rooms for our kids and once there staff metioned thet did not have that

parking lot

chosen because it had secure parking

the place has a private parking lot and great breakfast (american)

i couldn't get any wifi or data in the rooms (the posting does say that wifi is available

on-site parking.

clean, spacious parking lot

shower floods bathroom very noisy with road and nightclub day and night no restaurant, no bar unpaved and

very noisy with road and nightclub day and night no restaurant, no bar unpaved and flooded parking

basically the owner treats clients like kids

the personnel was very nice and our kids loved the heated pool

the personnel was very nice and our kids loved the heated pool

the warm swim pool, the excellent wifi signal, the ever comfortable bed, the cleanness of the property, gardens

wifi keeps dropping and rooms can get cold.

clean, large room, good location, friendly and attentive staff, good laundry service, cool mini-antique collection

homey and clean. felt secure, helpful staff, laundry done as well.

it has the best laundry service of any hotel i have ever stayed at

drinking water was provided, the wifi connection was good and there was plenty of hot water, which is important

2 of the days of my stay, the wifi was unreliable, disconnecting frequently

the design looks great, staff, parking, restaurant, you are welcome with a glass of wine

the cook was late for the free breakfast but the girl at the front desk cooked us up some nice eggs and frijoles

the restaurant was temporarily closed for dinner during our stay. parking was available.

good value. breakfast.

for the price it s really good and they gave us a nice breakfast

wifi connection - you need to be close to the door not sufficient hot water supply - in case of the

laundry service was pricey

we even had our laundry clean in a cheap price 3 minutes walking from the hotel

everything was good, only wifi was a bit slow. will definitely stay here again.

wifi doesn't work good

as always, wifi was super patchy

parking, close to center, hot water....

bad wifi

good wifi, hot water, bed very comfy, not very far from the center.

heated pool was fantastic, i wish we hadn't been on such a tight schedule so we could've enjoyed it a bit

having a pool was nice but again this needs money spending

location. parking available. good toiletries. clean enough.

the parking space is very limited, so on our arrival staff wanted to know exactly when we were leaving

cost) we loved everything about our stay

bed, balcony view onto street, excellent breakfast included, were able to book tours and do laundry

they have a meditation, yoga room roof top area, enclosed dining area, laundry, massage

room great breakfast great laundry facilities welcoming staff who was keen to help us with queries we

the laundry is very not one block away and very good services

friendly and helpful staff laundry service available (give them your clothes then pick them up later or have

have laundry facility in house

staff was friendly and helped us to book tours in advance and with our laundry

excellent! kids wanted hot cakes on the menu if you were to change anythih.

nice garden and parking for your car

excellent! kids wanted hot cakes on the menu if you were to change anythih.

the wifi speed was low sometimes.

- wifi is al terrible that i switched to using data roaming

small gym for exercising

the food was great, the bread for breakfast was excellent and the staff was really handy

a beautiful library is available to hang out in the evening, good gym and one of the best restaurants in san

the dinner was excellent with attentive service - as is the breakfast

you enter the parking yard through a closed gate, but even when we reported to them that we wanted to park

parking, localization

wifi, didn t work in the room

wifi sucks

good location and parking in the yard. nice accommodation at first sight. good wifi.

they did my laundry for free

great wifi and shower

wifi in 208 was a little weak however the hotel moved us.

position, big parking, amazing garden full of plants, big room, old colonial house

location. right in the heart of the city. safe, attended parking.

also we only got good ish wifi in the restaurant

wifi not very strong

poor wifi signal

breakfast restaurant was excellent and the location was amazing and easy if you like staying in the

the breakfast that is included is not very good..

breakfast is across the square and also very good

the hotel is beautiful and in a great location. the breakfast is very good.

you get to experience the san cristobal people, the staff is amazing and very helpful, lovely breakfast - very

wifi is very fast and reaches all parts of the

so much that we ended up ordering delicious room service a couple of times to enjoy the hotel more

great food, great staff, good prices, good bar :)

we don't understand how you can offer room service and not have a phone in the room

we understand that sereno is also a bar and they are trying to maintain a certain vibe, but sometimes it was

localization, breakfast, room size, silence, parking lot

the restaurant brought specially prepared off menu plain food at restaurant not room service prices

breakfast is abundant (for mexican standards) and served with the same quality service that you

location, staff, room amenities ,parking

of room, landscaping of hotel interior, being able to access excellent food via hotel restaurant room service

there are wifi, hot water, cooler with the water

good location and nice rooms. wifi was also good in all areas.

the 1000 pesos we paid for the airport shuttle (which was a regular taxi) for themselves - slow wifi

on top of that we had no wifi in the room because we were so isolated that there was no signal

staff doesn't speak a word in english - no wifi in rooms a bit far from the router - no place to put stuff in

good wifi

the bed is divinely comfortable, the shower is hot and the wifi works

wifi not so great

almost non existent wifi

good wifi, nice balcony and garden, 5 min walk to zocalo, friendly staff, great shower

no laundry service

they have a very good and fast laundry service (per bag - overnight washed and ironed and affordable

fast turn around laundry if you need it

the parking lot is some distance away from the hotel

fast and stable wifi so i could even work from here

the wifi was up and down, works better in the morning and hardly at all in the evening.

wifi did not work. it would be great if the staff speak english

wifi doesn t work

also, the wifi wasn t great and kept disconnecting

unavailable to guests though clearly visible bar but no bartender restaurant with no meal service fireplace with

good wifi too

wifi was a bit spotty . hot water took a few minutes to heat up.

wifi was really stable good for work, sometimes had some weaknesses

5 mins later he brings the remote then another 5 mins later he comes to bring us the wifi codes instead of just

good wifi, also

parking is in the underground garage below the hotel

hotel is right in the center of san cristobal with parking in the garage

parking is underground and free on request

poor shower water stream lousy wifi, after we complained it was sorted on a different net

slightly cramped parking spaces, be careful

hotel's laundry service is irrationaly expensive so we looked for another options in the town

they had parking...

parking on premises is a plus, being so close to the central plaza

was issues with wifi connection

wifi service is imposiable

good breakfast

very good breakfast especially home tortillas

the free breakfast

and the staff was starting at 7:30, we asked and she said only at 7:30 and by the way we paid for breakfast

the receptionist was very kind, and the coffee and breakfast were delicious, good location.

awful breakfast, just american or mexican no bread or toast, only eggs and beans

in walking distance, wifi, friendly cooperative staff, room in standard level even warm

the wifi was sub par and not available from my room

parking is provided but on separated premises; they informed it's 2 streets away from the hotel,

parking lot a little far from suites

parking max height 2mt

juinor suite with the fireplace was exceptional, highly highly recomend it

location is perfect and has underground parking. quiet hotel considering it is right downtown.

wifi credentials had very short duration (probably less than 24hours)

room 24 is above laundry, which starts at 7 am hammering of the workers in the opposite rooms

everything was good. laundry expensive maybe.

building and central courtyard, decent sized room, tv and wifi, helpful staff though more spanish on my part

the wifi signal can be a bit weak in the rooms, but stronger in the lobby area

paid 40 pesos for a cappuccino in the room when it said 23+15% room service in the menu

first there is wifi but it is imposible to use

the only fault is the wifi is weak

think it came from a close by bar with

they also offered room service and were flexible with their cleaning schedule

in rooms - at january it was 6c outdoor at night and the same temperature in the room - no wifi in the

to get a good wifi connection in the rooms, could have more information for tourists

supermarket, restaurants, laundry and bakery nearby

wifi was weak and unstable

they kindly allowed an early check in after we arrived early from the night bus

no wifi in the rooms downstairs

staff was very kind, they clean the room every morning, they have a good laundry service, they answered our

wifi poor

the wifi didn t reach all rooms

wifi only in some rooms very annoying

the wifi wasn't perfect, but it did work well enough in our room.

the only negative thing was slow wifi

room it's self was nice but opened onto breakfast area so a bit noisy in the morning

breakfast and that the location is near to the downtown

the location is perfect, right downtown and still very quiet. breakfast is good too.

we only ate in the restaurant for breakfast and it was great

if to arrive late night you cant find any place open, receptionist is not always friendly :(, laundry services

wifi not very fast.

the wifi doesn t work inside the rooms.

will help if they have buffet for breakfast and all day room service, is difficult to find food after certain

wifi is intermittent at best

nuisance, which is behind my medium evaluation, is the handling of the laundry, which is totally overpriced;

poor wifi.

there is breakfast, but it was also terrible

the breakfast was good as well

manager was extremely rude, she wanted to charge a whole day's parking just for 30 minutes

wifi was decent

t great but the thought was there)

parking a little far, but the people helps you so it is ok

very friendly team,nice and clean room,best location,free and safe parking

rooms are noisy, the bar staff are very pushy and the hotel manager not responsive enough to

there is also great and affordable room service we grately recommend especially if tired after al day excursiones

the fact they offered a parking spot 2 min away was a big plus

the staff were very nice, and the free parking was great because this area is very busy

little bit inconvenient their parking lot

back because they insisted that we remove our motorcycle from the otherwise totally empty, giant parking lot

unfortunately the wifi was too weak to connect and the toilet room is moldy and smell from the drain

saw some comentories about the hotel like wifi, hot water and so on but my experience in this hotel, everything

we asked for vegan option for the breakfast and they were more than happy to provide us

the wine and chocolate covered strawberries together with rose petals was a really lovely addition to celebrate

our breakfast was included and very tasty

our room included breakfast but variety given from the menu is very poor.

the included breakfast is tasty and filling

rosa even did our laundry and it smelled so great

the wifi works really well the daily breakfast is delicious

the service was supreme the breakfast excellent

the bedroom was very comfortable, the water was hot, and breakfast was plentiful and fresh with lovely coffee

napkins, utensils, bottled water (free)) since our first tour was at 4 am the following day and breakfast didn

said they have wifi, but it is so slow, my laptop didn't even connect

there is no wifi in the rooms and no ac

price / quality was super! wifi was really good and on the best spot in san cristobal

very good wifi

no wifi in the rooms

a great laundry service as well

there are a lot of additional things to pay for however it is worth it for the cheap price the laundry is

from early check in to laundry service, everything worked out well

in wasn't the easiest

from early check in to laundry service, everything worked out well

on real de guadalupe but very quiet! laundry available to get done. cute terrace upstairs.

we took advantage of the laundry service, and we were happy with it

no safety deposit or accessible wifi

wifi did not work in the room but we were

breakfast is delicious and wifi is solid

not only that we could hear our neighbor snore (or talk, sneeze, kids yelling

beautiful interior patios, rustic old style. great service with parking

very good location. off street parking close by. friendly and helpful staff

wifi noise

has private parking across the road

beds very hard the wifi was very slow or not available

no wifi in the rooms. cold shower one day

wifi baaad

the wifi was sometimes very slow or not working for a short moment.

was really nice, staff and patio really agreeable along with fast laundry service

a document for me and they gave me helpful advice on local people to see, we also did some laundry and the

4 minutes to a laundry store

we sent laundry through the hotel and it was an excellent service at a very reasonable price

nice and silent room, quiet garden, good laundry service