very poor wifi signal, outsides restaurant/bar very noisy on saturday night till 2h00 am.

nice place beautiful love the bar great guy working there and receptionist

location, walking distance to centro, parking, nice view on a park from room 212, good shower, nice colonial

good location, parking, impressive construction

place has a small gym and they include breakfast, very convenient if you are travelling for

wifi not working; etc

tried to get room service and got no response

room service could use some improvements in consistency and customer experience

salad from room service

wifi was little weak

sometimes the wifi was spotty

parking and those stairs are a little hard!

the parking

only parking is on the street in front of the hotel, but the tourist zone of zacatecas is a very clean

advertised as with parking but you ll have to go park somewhere else.

if your driving , the parking lot is so tight

location was great, good food, free parking.

excellent location, very clean rooms, friendly staff, delicious buffet breakfast.

very decent breakfast

wifi didn t reach for the room, iron wasn t even included in room, staff wasn t helpful at

wifi, hot showers, safe in the room, working desk with lamp, king size beds in some rooms and two

i wish they had a gym. overall location amazing includes the parking.

liked that breakfast that was included and the options they gave you

clean and the breakfast was delicious

parking wasn t on property

comfortable. great breakfast. close to centro and everything

only complaint is that the wifi was unreliable

the hotel was located in the center of the historical area - with secure, free parking across the street

free breakfast was yogurt, fruits, juice, bread and coffee

a balcony, and better yet they gave me a terrace with a beautiful view of the city, it has a nice parking lot

very dark, no secured wifi. very very cold in january.

wifi was terrible

he even handled my car parking , garage was blocks away uphill, really up hill

central good size room wifi excellent

great location, friendly staff, easy parking, cute little spot

bar in the old bullring tunnels

we had breakfast there and even the cafe de olla was really good

the staff was friendly and helpful, the restaurant had excellent dishes, and the bar built in the old bull pen

room service orders where only possible in spanish

i did not eat breakfast there but i did have dinner and the chef is very talented

great location a short walk from the historic city center. valet parking.

parking lot is 4 blocks away on a very steep street.

clean, great staff, location, parking

i had reserved one with a balcony and got one with a patio so i was disappointed and i wish the gym had more

location in central delicious breakfast friendly staffs valet parking is convenient

delicious complimentary breakfast with many selections

friendly atmosphere and great location. nice breakfast, and also i liked the parking facility

no parking not open have to waite

said that the woman responsible for laundry have her husband died in a car accident

location, free breakfast and early check in.

driveway going down to the parking area is terrible

like the king size bed did like the breakfast service the whole hotel was very clean underground parking secure

very central, great value. has parking and friendly staff.

wifi availability is a plus

i need to add that i was traveling with 4 kids and grandma, and the bell boys went beyond our expectations to

the hotel bar makes the best margarita i have ever had

i need to add that i was traveling with 4 kids and grandma, and the bell boys went beyond our expectations to

is up there as expected from previous experiences in emporio hotels (valet parking, front desk, room service

great location. excellent breakfast

the hotel doesn't have a restaurant, and breakfast wasn't available, which might be a mistake as my reservation

the breakfast took 20 minutes to arrive and was completely cold

the staff is attentive and the breakfast is good

excellent location and decent breakfast.

breakfast was great, bed was super comfortable

the same trash from the first day i got there until checkout, instead of picking up the trash and laundry garments

my family was charged for breakfast even tho booking

nice helpful staff, free easy parking, good views of the city, clean

staff really attentive and kind, and breakfast delicious

fair price, good wifi, easy parking, convenient for drivers and for the cable car.

wifi does not work very well so plan ahead with guides

location, location! great parking. helpful front desk.

gated parking

of parking space available, we were able to park right outside our room

we just made it into the parking lot arch

location is great! parking was good, no issues. good hot water and good water pressure.

underground parking looked like the set of a horror movie

had difficulties connecting to the wifi

the bar had an enjoyable smooth jazz band playing in the evening and the bartender served me some

it was clean, but we had issues with hot water and wifi (both of which were quickly resolved

the pool was closed even when according to the open hours it should have been.

there was no hair dryer in the restroom or room service options

the parking was confusing but very convenient

the wifi service was very good

the staff, the room, the facilities to go to the downtown (van), the breakfast

big parking lot in front of the hotel

good breakfast and wifi speed had enoght speed. i will next time this hotel too .

breakfast had good diversity and was good

loved the green chilaquiles and room service. excellent room size

everything was great maybe breakfast could be better

it is raining when you get there drop your family off at the front entrance because the parking lot gets flooded

very nice free parking lot covered modern building staff veryfriendly

place all the way around from the parking, to the lobby and to the room clean comfort place to stay

wish room service was available in the am just because i have kids it is sometimes harder to go

the gym was next to my room and it is very noisy

isn't an elevator from the underground parking lot to the main floor

good wifi

no problem of parking , clean

room service took a little longer than expected to arrive

the breakfast was great. the rooms are very nice. the staff is exceptional.

the hotel also had a nice indoor pool, fully equipped gym, and a reasonably priced breakfast buffet

very nice indoor pool and gym but the water needs to be several degrees warmer to make it more enjoyable

i only choose this hotel for the pool, to entertain my kids