laundry available which we needed

the pool and hot tub were clean

was there for 8 days and was not informed until i checked in that room service was only available on the 8th

shower, large room size, clean and updated, breakfast included, free wifi, central location for my business,

free parking, chocolate chip cookies at the front desk

we couldn't do laundry on our floor

desk crew can be a little more helpful when asked about certain services such as laundry facilities

they were also helpful in assisting me with various needs, such as using the washer and dryer for laundry and

coin operated laundry facility was an added advantage

got charged more for my pet than what was initially said and i had to be moved from my room at midnight because

the extra towles and the laundry room

there s a laundry room for guest

i walked in the laundry room to talk to staff, and it too was a disaster

we got non smoking room but it stinks like people were smoking in this room

the room we got was non smoking and the smell said otherwise

i also don t like the laundry room they have there

cleanliness, no amenities beside the pool but it was rather cool

stuff on kitchen counter, bedroom night stand

convenient location, security cameras, friendly staff, pet stays free of charge, no bed bugs.

also, we were sorry to not have access to the swimming pool, although the mallard duck couple seemed to enjoy

talking, kids playing, freeway/ highway traffic and some vibrations in walls - sounded like laundry machine

laundry - in order to do laundry you have to download an app

) only problem i had was i needed to wash my work clothes but they close the laundry room at 9pm i think

being charged twice for the room. finding someone else's dirty laundry in our room.

that the laundry room and fitness room are not 24 hour.

didnt honor my reservation for a non smoking room and i was charged more

wifi- i m sorry i didn t used it

were multiple strands of human and possibly previous pet hair on the towels and sheets

the parking was horrible. not enough spaces

parking- plenty parking

black mold in laundry rooms

love the complimentary drinks & the free breakfast!

whole experience and setup of the hotel all indoor pool spa fountains bar with complimentary drinks hour room

everything, the hotel was truly amazing. they have a nice indoor heated pool and indoor gym!!

i used the gym

the parking lot is little and old and the pool didn’t work which was a bummer but other then that i was happy

pool area is not a storage area.

no spa tub

wish the pool was available to swim , but to be fair they never advertised that the pool was functioning

the spa tub

also the pool was clean and a bonus for us, then having laundry, a big equipped kitchen, high water pressure

the laundry room was small

hygiene, although regularly cleaned, the inner walls were slimy throughout our 15 day stay, the laundry machines

apartment, well equipped kitchen, comfy bed, laundry facilities on property, swimming pool and hot tub where

the sofa wires sink all the body the laundry room was closed at 9 pm it opens at 10 am

haven't tried the pool but probably will if we visit in a warm season

pool super small , but we didn t have time to swim , all good

liked the kitchen and little dish soap

great kitchen and desk area

there was lots of parking

my family didn’t feel welcome and even my kids ask why she gave us attitude when she came to check the water

brand new hotel with free breakfast included!

liked the bedroom, the breakfast, the gym, the swimming pool

location, friendly staff, fellow guests very nice, breakfast was quite satisfying, coffee was

then had an issue with the pool door, bathroom water issue and then my room door

the pictures posted in their advertisement are false - no pool, no gym, bad wi-fi and no laundry facilities

not enough laundry machines

pool area was dirty the laundry room was dirty and in the morning where you grab ice the spot was filled with

go to the ensenada surf and turf just off the hotel parking lot

room we got ac didnt work second room they gave us it was dirty my kids found a adult magazine the third room

no laundry, pool is closed and staff are unwilling to assist you after

morning bfast room very spacious pool julie at the front desk was amazing

i like how the queen beds are separate by a wall giving me privacy from my kids

parking lot was dark and the hotel is tucked in a corner so it feels almost like haunted house

pool area was clean

i had to wash her uniform at their on site laundry facilities for her game the next day

there was a discrepancy in my deposit and the second day my clothes were stolen from the laundry and of course

possibility to do laundry

00 for 1 load of laundry

i wanted to do laundry but discovered the washing machines smelled moldy and did not look very clean so i was

there is elevator signage that is the most visible in the laundry facilities

a view of the wall and couldn t keep our curtains open because of guests going to and from the pool

the lady staff wasn't friendly. no room service.

stay for 7 nights and my children s wants to use the pool but at 2nd day they start with a demotion of the

clean and comfortable decent pool and bar areas

nice warm pool & clean gym

breakfast was good and love making my owe waffles

gym

3) insulation between rooms is not adequate, you hear kids crying next door or nervous guests pacing the room

nice warm pool & clean gym

the breakfast was awesome, rooms were awesome parking was awesome

kitchen area was more spacious & they definitely need a rare toaster or add 3 more

there's a pool, but i did not use it

fully equipped kitchen, clean linens, nice breakfast

i like the kitchen facility that allowed me to make my morning smoothie and keep refrigerated groceries cool

they began to give me rooms where the bedding stunk and they would not sell me detergent for laundry

cleanliness,spaciousness, maintenance,self laundry,morning snacks and coffee,quiet,

there were two dryers and one washing machine not working in the laundry area

food i realized corona viruses is effecting every thing but if u pay higher for a room with free breakfast and

pet friendly super nice staff

the laundry does not work

there s also a laundry room and small gym on site (didn t use either)

the gym wasn't open, and the laundry machines were way over priced

had a self serve laundry and pool plus a business station

snack machines and laundry

friendly staff and great pool for kids.

i wish the pool stayed open 24 hrs.

the pool did not have a deep end

the rooms were excellent and the staff was nice when bringing room service

cleanliness. pet friendly.

breakfast included

and parking perfect, very quiet, staff very professional and kind, breakfast perfect variety ( not too

appreciated that they have complimentary breakfast, the location was in a great place near other restaurants,

new clean & quiet. great location & breakfast was great as well.

pool and hot tub are decent size and perfect temperature

the laundry room has only 1 washer 1 dryer that barely works

replacement) - they fixed fast but almost slipped when went to restroom - no blow dryer, iron or laundry bags

i was put on the second floor and could see the pool

spa jacuzzi by the pool, also requested for the room with a jacuzzi in it and was never called to be able to

refused to let me into my room and then lied and told her boss that i was refusing to pay the pet fee

laundry space was outside so i didn t feel comfortable doing it there

big parking lot, cleanliness of room.

convenient location pet friendly comfortable bed microwave refrigerator

location, family operated, friendly and helpful staff, free parking, solid wifi, firm

parking was easy. check in was easy. staff was somewhat professional.

frills here, and rooms are kind of small, but it is clean and has laundry facilities on site

what's up with the laundry lol

the price for the laundry 2.50 wash and 2.50 dryer vending machines are card only

the laundry room was open 24 hrs and the machines worked perfectly

otherwise, we loved the employees and the laundry room and how nice and cheap and actually for the most part

were meant to hold laundry detergent but did not have it at the time which made us take an inconvenient walk to

entire hotel smelled like a dirty laundry

the fact that there is no night staff after 11pm and the laundry staff is the one checking people in

laundry services were very convenient after a long day at disney

appreciated the ability to do laundry

my son was happy with the gym and i am glad that laundry facilities are available

great atmosphere! nice gym and swimming pool! the breakfast was delicious!

great atmosphere! nice gym and swimming pool! the breakfast was delicious!

the breakfast was convenient and had enough variety for kids to have something they would enjoy

clean, easily accessible, spacious room/kitchen areas, full stove/range inside our kitchen area

good wifi, comfortable bed

at people around the dangerous parking lot and i decided better to leave

i paid for a smoking room and they put me in a non smoking room without telling me

were dirty, holes in sheets due to smoking - i didn't even want to be in the bed

stayed a few weeks because it was a smoking room, looking for a house to rent

the parking fee, housekeeping was not daily and laundry machine app would no work

laundry is available inside the hotel good breakfast

breakfast. free parking. evening reception.

the bar and breakfast were outstanding

from check-in, housekeeping, staff at the breakfast buffet were friendly and welcoming

it has laundry facilities at a cost but nice when traveling for a week

locked out at the front doors at 11a, cost if laundry, only getting 1 key with multiple guests because 1 key

laundry facilities too which was great with kids

wifi did not work well.

the pool was great

and they put my family close to the laundry room

they assigned me a room right in front if the laundry room and it was noisy since real early i could hear the

was hot, the water supply kept on getting interrupted, and the reception didn't have quarters for laundry

the linens didn t not smell like laundry soap or bleach at all

cute, laundry, guest laundry available, staff was nice and helpful

the walmart and dollar tree and laundry mats were down the street not far at all

sink was clogged, the room phone didn t work, the laundry machines were broken and down, the room smelled like

laundry was out of order

the staff and the pool and laundry room

that the door to the laundry room slams every time someone goes in or out

not enough parking spaces and no elevator to second floor

great size of beds, the mini kitchen, a very clean room and top it off with the pool and jacuzzi

i wish they didn't charge pet fees only had a shower not a shower/ tub

the property itself had a big construction mess on one side of the parking lot and so the walkways and exterior

hot tub was great and pool time was

no guest laundry room.

parking for truck and trailer

the next morning we all went down and got breakfast before leaving

the wifi was free and super fast

wifi not easy to connect; and codes change daily, which is not a big deal but just not needed in my

laundry area is not good, only a washer dryer made for an apartment

place was neat (very bare and bland) with few amenities but there is a laundry machine outside in the corner

near laundry facility's very convenient

i appreciated the free wi-fi and parking

we could afford the $25 per day parking at the park

dirty laundry sat in the hall for days

poor breakfast. no laundry service.

i love the kitchenette and the breakfast was incredible.

pool area could do with a paint

try the breakfast but the bed was so comfortable i slept like a baby thank you such a wonderful stay i will

lobby, rooms, laundry facility, outside

they have a guest laundry and business center

excellent room, view, staff, breakfast.

breakfast is awesome, location is great with full of store choice nearby

had i had more time, i would have loved to take a dip in the very clean pool

no breakfast or laundry facilities on site

good location enough parking

easy, convenient parking

parking is easy and close to room

if parking gets full you have to park in the street.

but there are no laundry facilities

parking was vary tight for my large truck.

the parking is hard to manage.

in addition, the wifi connection was so slow, i actually couldn't use it and had to use my phone as a hot spot

parking was somewhat limited but i always had a spot

would have been nice to have laundry facility open later and a second ice machine on the upper floor

laundry room hours

pool was not very clean, but i am a retired pool cleaner

nice pool. shame it wasn't heated comfy bed good choice of restaurants within walking distance

cable on the big screen , so there were tons of channels (including movie channels), free wi-fi & parking too

not to me but a guy stopped to ask about laundry and the girl was not helpful at all and then made fun of him

i was however disappointed that the onsite laundry was out of service.

everything. the staff was great, the bar was great, the room was amazing. overall awesome

room service food stayed outside the rooms for a couple of days

microwave was old and the sofa bed was very uncomfortable for the kids

i got a non-smoking room, and it didn't smell like smoke, thankfully

seemed to lack social skills to ensure that guests were on the same page nor explained limited parking or

the parking lot wasn t close to the property

i also asked for a non smoking room

no free wifi. poor connection. shower fixtures, sub standand.

very clean, quiet location, plenty of parking.

towels in pool area, price for a sunday lil high

clean rooms, excellent location, free parking, very friendly staff

location was great, bed was comfortable, room was clean, well lit parking lot.

very clean and friendly staff, has a hotel bar and breakfast was delicious

felt very comfortable, the hotel, the room, the bed, the bathroom, the laundry room, all was very clean

very spacious and clean staff helpful with business center location next to 5 freeway laundry on 4th floor room

they have laundry facilities but only 1 washer and 1 dryer for everyone ($4 to wash & $4 to dry) the air

laundry room

only room left, per staff, was across the hallway from the laundry room, with the staff starting at 5:00am each

the staff, pool, laundry service, gym, rooms were all excellent!

a small gym, pay laundry

pool is small, jacuzzi and laundry facilities were broken.

good breakfast; comfortable beds; guest laundry.

hotel is good for family, calm, clean and hotel have a laundry machine that you can use it and cost you $4 as

self-service laundry is good, even thought it was a bit on the expensive side

hour monday -thursday free has a fitness area, heated pool and laundry facilities on site

this is so great. laundry room is on the property, which is good

no laundry powder..

the staff didn t respond messages sent in booking.com and text. no free laundry and detergent

that my car was hit in the parking lot and the cameras don t work.

parking is tight. room far from parking

terrible wifi

parking wasn't far and was very close to room

parking is far from the room

the only downside i can think of is that the laundry facilities only had 4 washers and 3 dryers.

we did use the laundry room - 3 washers and 3 dryers, $4 per wash/dry

the laundry room was also very handy especially if you are travelling with kids

staff was friendly, gym and laundry room are nice.

gym and laundry were good too

the laundry facility was down.

my concerns were dismissed by a staff member as just being close to the laundry room

easy to get to from the freeway, laundry facilities available.

tv worked only half the time 2) laundry room had nonfunctional equipment 3) show pressure too low 4) line at

laundry didn t work, no housekeeping, asked for extra towels and had to get ourselves, toilet

they have laundry facilities, a swimming pool with a hot tub, very clean, nice service, and delicious food in

no self serve laundry

staff isn't helpful and they don't assist in any issue, airports shuttle, laundry i had to bring it and receive

the laundry is close to the pool so we had time to do our washing and so affordable, food is delicious

coin laundry is available

no quarters for laundry...i'm owed about --- back from u

laundry room smelled

great lighting in parking lot, property clean

the parking

door stuck hard to open pool out of order and no message it was under construction

laundry facilities would be nice

the girls did a great job of making sure i could do my laundry after hours since i had been traveling all

had clothing items taken out of our laundry

no a/c in either room. no laundry facility onsite. construction noise everywhere onsite

no laundry laundry room and ice machines always broken .

no chair to sit on at the guest's laundry room

had a laundry room

amenities were on point (bottle fillers, ice machines, laundry, market)

the restaurant wasn t great, shower pressure not great and laundry room gross and unclean

self serve laundry available

great position, parking accessibility and super comfy bed. perfect for the price.

all facilities work including blow drier/ac/free wifi/ free parking

smoking room

easy parking and good parking control

enough parking

also next door is a laundry mat

close to disney and walking distance to restaurants and laundry place

price range, cleanliness, near laundry facility, near gas station, hot tub & pool was awesome

just no laundry.

thing that wasn't tasteful was there was no laundry onsite unless you wanted to pay for dry cleaning but there

liked this hotel because it had nice staff, a parking garage with free parking, a laundry room, snack machines

it is clean, comfortable,safe parking, and free laundry.

the laundry could be better machine break down dryers to hot and to much lint

the free coffee, laundry, location (there's so many restaurants near by)

the free laundry was great,

no laundry soap in dispenser, and counter didnt have quarters.

the laundry room is too expensive

the room was right in front of the elevator & right next to the laundry room if that wasn t loud enough our

did not have more bags for soiled laundry.

it was a bit noisy being positioned opposite the laundry.

i like that it had laundry and and the swimming pool

had on site laundry and free breakfast the pool was heated to 80 degrees which was very

i wanna be picky i d say the laundry being $6

room was above the laundry room, and it made it difficult to sleep with all the noise the washers and dryers

we had a little issue when the cleaning staff accidentally swept my daughter's earbuds into the laundry

love the laundry on site with complimentary detergent

was a laundry service building directly behind our room that was operating all night and was very loud

had a view of roofs and, i think, the laundry

loved that there was a kitchenette in the room with everything we could need for having a meal in the room

loved this hotel, perfect location, friendliest staff, pool and the extra amenities were amazing and was just

laundry also a short walk

pool and laundry were disgusting

close to walmart, el super (cheaper than walmart) and laundrymat

the laundry room was a plus

laundry room was a little dirty, it could have used a wipe down. no breakfast offered.

no room service

the pool the rooms

very cool breakfast and our room perfect

parking spaces a little small, not ideal for suv.

onsite parking and cleanliness.

laundry area wasn t that great

they also don't have coin operated laundry machines

there's also a reasonably priced guest laundry on site and snacks to purchase in the lobby

microwave is where it should be. wasn t sure of hour of laundry room. but 6am is good.

and affordable souvenirs to choose from, proximity to disneyland, clean and quiet rooms, 24 hour laundry room,

laundry room had no coin change machine and front desk was unable to change coin either.

well as per usual laundry facilities, pool and vending machines

the laundry room was dirty even the soap section of the washer (sitting liquid with film and gross

pizza joint and laundry mat across the street were both a ++ for me

it also had a laundry room, vending machine, and ice dispenser

there s only 1 laundry room for the whole

i was planned to laundry my clothes there and the receptionist told me that they didn t have laundry there

laundry facility was available and there are plenty of food options nearby

rooms for families, still very modern and new, laundry onsite which was brilliant

gym and pool and very close to disneyland

didn t know where laundry was or any help on how to use it

laundry facilities good

laundry room is not working.

the laundry, pool, ice machine area could do with a revamp/ constant clean.

nice pool, free ice cubes, plus they have the laundry too, and we enjoyed the free fireworks view from our

less expensive than other hotels near disneyland, included free parking, available laundry room, clean &

the 2nd one was locked in the laundry room

laundry room should open for 24 hrs

the staff and laundry facilities

friendly staff and self service laundry facilities were great to have

sized room, comfortable bed, guest laundry is a great bonus

the location near disney land and there is vending ice and laundry facilities

was great, laundry was cheaper than other hotels

laundry room & cleanliness. morning breakfast was awesome! so much variety!

the hotel also offers on-site guest laundry , an outdoor pool and a gym, which makes it very convenient for a

facilities - easy parking, gym, breakfast, and even laundry available

large room, comfortable beds, access to laundry

laundry facility was available and was free to use which was fantastic

laundry available

guest laundry expensive compared to other hotels

i requested a new pillow and was told to go to the laundry and get one

dirty room . laundry and pool out of service no access to microwave expensive vending

laundry room had black water n' mold in washers

there's a laundry room on site. and rooms are clean and also the beds

and they have laundry facility on the

laundry area only one dryer

laundry broken and a slow elevator.

t know about everything when i arrived and disliked questions about location of things like laundry & ice

ice machne on my floor out-of-order as was the laundry room. no room telephone. no gideon bible.

moment i opened the bedroom door, there was a strong musty smell like wet laundry left out for too long

everything except them being out of laundry detergent the entire time i was there

the laundry- although very convenient to have, the cost of a load of washing and dryer was

the laundry facilities clean and easy to use and very convenient

used the guest laundry

the facilities at the resort were great - gym, laundry (4 large washers and 4 dryers $4 for each), the pool

got some laundry done while the kids played in the pool

facilities especially the laundry, sports, pool, convenient shuttle to disneyland, etc.

paying to do laundry

the place is also equipped with self use laundry facility

the pool and hot tub were great as was having laundry right next to the pool area

oh and no detergent or softener in front office to buy nor in laundry room, staff told me there was some in

the hotel was great and the bar and food were great.

who checked us in was great, he accommodated us last minute to ensure we were able to have an early check in so

convenient location. nice gym. spacious room.

, large , pool was clean and had umbrella tables to sit at , lounge chairs , a bar , snack bar , coffee lounge

clean laundry room and vending machine

my first time staying there , but it was nice , i especially liked the kitchen and laundry room

the convenience of the laundry room.

prompt process to exchange laundry

the front desk manager let me use a laundry cart to move my stuff.

the little self checkout store was convenient, and i appreciated the laundry facilities

pool was nice and having laundry was great

self-laundry possibility was a nice surprise and it worked very well

the location was good near to the park. glad the laundry room accepted credit card payments.

large connecting rooms for our family, comfy beds, complimentary grab n go breakfast, full size shampoo

guests had to squeeze in with staff with laundry & cleaning bins on the only working elevator, with staff

the hotel was quiet and had laundry room

leaking problems and black mold on the ceiling by the elevators on the 10th floor on way to laundry

at check in they didn't say where the breakfast was served, where pool and gym located along with laundry facility

you needed to do one load of laundry

friendly staff and good bar - bartender knew her classic cocktails!

the bar was great and food hit the spot

peloton s didn t work in the gym

bar had amazing food options, in room dining was in real plates vs having take-out, very accesible

though i was scared to hear kids throughout our stay because of how many we saw checking in, there was hardly