more than enough parking available

very pretty boutique hotel, comfortable room, good breakfast.

unfortunately there was nothing positiv except that there was a parking lot in front

the breakfast wasn't good, either

there was zero kitchen equipment in the kitchenette (note: we didn't especially book the room for this feature

we appreciated the included parking

to haul up your luggage one flight of stairs because the elevator can t take you all the way to parking level

wifi did not work, door handle coming off, no room safe, light bulb in bathroom falling out of

cleanliness, breakfast, staff friendliness, price, location, parking, decoration

wifi good throughout the property

great little coffee place downstairs, free parking, wifi

should be more kind of food for breakfast

this may have been because of having a pet, but we paid extra for a nicer room, which was not offered back to

it was clean, easy to check in, decent breakfast, very friendly staff, and exactly what we needed

breakfast could have a little more variety, but was lovely nonetheless

the breakfast was excellent

new management - actively doing remodeling parking clean room large bed friendly staff good location looks like

wifi signal in our room was weak.

clean room large bed friendly staff good location looks like there will be a kitchen and patio wifi worked

wifi but it was ok.

easy, secure parking in indoor garage just around the corner

parking was very safe, behind of locked gates

found the music at the pool too loud, i think the volume could be reduced, also i think the water should be

swimming pool is big and deep in one section which i love - bar at the pool very nice - staff friendly and

swimming pool is big and deep in one section which i love - bar at the pool very nice - staff friendly and

the pool was cold! lol it was off season and unseasonally cold. so no fault of the hotel

in the pool - not the hotel's fault

wifi was a nightmare: although i had a choice of multiple networks being so near to reception none

reliable wifi

wifi ok after a hiccup on arrival

great hotel bar next door serving decent food

delicious filling breakfast, clean, good wifi

staff central location with good restaurants near in room safe good value for money a gym wifi excellent quiet

breakfast was good rooms were clean very helpful staff

staff are super friendly and the breakfast bar was perfect for our needs

wifi was excellent

they also told me the advertised gym was closed - but after i argued they let me use it

perfect location and great ambience. laundry service was quick and efficient.

spacious rooms, clean bathroom, coffee machine in the room, laundry service, excellent restaurant, quite rooms

plenty of hot water and good wifi

the shower would run out of hot water and the wifi would get really slow

the place was just what we wanted--not a chain type hotel but with modern accomodations as far as wifi and ac,

they offer all the services you need: breakfast, water for refilling your bottles, laundry service, etc

- garden and terrace - fast laundry service - breakfast bar - hot shower

wifi worked erratically during our 3 night stay ( most of the time: not), the staff cannot solve

better wifi signal would be appreciated

parking was on the street but right outside the door, and the front desk staff could watch it via

it wasn't clean room and bed blankets , breakfast was poor (a coffee and one piece of bread).

breakfast included (received more eggs then normally offered) - hot water immediately available -

the food of the restaurant combined with the hotel is good and the room service is available and free

i arrived early and was given a room

free continental breakfast

covered parking

our car didn t fit in the underground parking (aprox

the breakfast, the bed and the parking lot.

parking garage entry was too steep for my truck, but we easily found street parking on the block

parking entrance a bit small but not bad.

it was very clean , secure parking . staff very nice . room a very generous size

rooms do not have wifi access

pool is not clean, the jacuzzi is only slightly warm

breakfast, room, lobby.

pool and most of the facilities were closed, so i can't comment on it.

excellent room, service, and breakfast was fantastic. dog friendly.

great breakfast, very nice rooms.

i heard on saturday they weren't washed and weren't going to be washed because there was no laundry on saturday

if you booked your room with breakfast included then you must give the voucher requested by the restaurant

breakfast staff was not even there when i'd been awake two hours

there was; no wifi

breakfast was pleasant and restaurants and caxa (busstation) is very close

we had a great breakfast and it was a pleasant stay

breakfast was decent and plenty

the facilities are pretty average, the breakfast isn't worth

-booking says breakfast is included but it is an extra 140 pesos per person

noisy, no continental breakfast.

the exceptional staff, the included breakfast was scarce and the service is provided by someone outside the

good location, nice breakfast and friendly staff.

the place was good value for the money, staff was helpful and the wifi was really good.

gym facilities are limited, maybe having some individual weights would be great, also a more

the staff qt the parking lot is not as helpful as they can be, and in fact you cannot park yourself

location and the pool

would be nice to have a real bar in the hotel, maybe out by the beautiful pool that seems wasted

room service was effective and fast

excellent front desk personel and breakfast... well the restaurant is excellent

the parking in very small and the cars stay out

secured parking in a hotel garage

we appreciated the convenience of having breakfast included with our stay

the parking was convenient and secure

they had no room service and the restaurant was shot down due to covid i believe.

pretty well know, locals call it the venetian experience in veracruz, its got its own parking lot, rooms are

the maid threw away my food when cleaning the room and the reception allowed a car to block my parking lot so

breakfast was good, kind people clean place parking ok pet friendly is a good option

wifi was a bit slow

breakfast was simple but good, the room super clean and comfortable, perfect suitable for a single

the breakfast

the breakfast also was good

breakfast was terrible

breakfast

easy parking. nice building, everything was clean. the room was very nice and we slept well.

was only one waiter in the bar on saturday night, but he was absolutely efficient, fast and very kind

wanted a hotel with a relaxing pool and air conditioning and where my emotional support dog was welcome

it was clean, nice, pretty, in a safe part of the city and very complete (pool and gym).

the gym, which i used twice, is great, it has the equipment to have a good session

pool water was ice cold

but the schedule the pool was very limited and the staff was rude

i liked the gym and the outdoor pool,

has a nice location, the pool is lovely and the rooms are spacious

parking lot was dark and busy, did bot felt secure

cleanliness and staff courtesy. breakfast was great.

the breakfast was maybe a little bit too simple.

breakfast very basic

breakfast did not impress me

good car parking and security.

good breakfast

parking away from street, restaurant on premises

plenty of secured parking space

better than many fancy restaurants/resorts, and the included breakfast is quite big

breakfast and everyone was kind and responsive at my requests