everything swimming pool breakfast clean nice staff

stayed in a two queen suite with a kitchenette

great boat parking

window in our room was facing the school bus parking lot

full breakfast

desk people were amazing some of the clean crew except for one where phenomenal laundry people were so

pet fee for one night, lighting around bathroom mirror was poor, difficult to find front entrance

location, grill, pool, basketball section

the bed was so comfy. the kitchen was handy and shower lovely

breakfast was a little sparse but adequate

worst of all, was the guest laundry

laundry room was out of order. and gym didn't have much.

free guest laundry

other than that my kids swimming a little and enjoyed their own business

someone had spilled a lot of waffle batter, and it was running down breakfast serving counter.

breakfast options could use an upgrade

good breakfast

also, we stayed with kids and sinks are raised so kids can t use the sink easily

the lady in charge of breakfast was the sweetest ever

also, we stayed with kids and sinks are raised so kids can’t use the sink easily

amazed this could have escaped housekeeping removing the sheets from the previous occupant, the laundry staff

spent our whole morning disinfecting our bags and washing alm our belongings in laundry and bagging everything

were baby supplies under the bed and i needed more towels and they said the lady didn't do the laundry so i had

the pool temperature was just too cold even though it was inside.

breakfast was ok

was glad to have laundry facility on-site

full sized frig, stove, microwave, coffee pot, laundry facilities, comfortable bed

room (208) is directly over laundry & got exceedingly warm during the night

other facilities, such as the guest laundry were very good

they had cookware for us to use and the laundry was free

pool not heated. alot of chlorine. smell burns the eyes. couldn't stay in there long.

i had no tv or wifi so there was nothing to do

we travelled wirh a group and the kids enjoyed the

spa was really hot/boiling almost pool was so cold we couldn t even be there for 2min my kids

no lunch available and bar was only open for a short time

had a lot of choices for breakfast all was

excellent breakfast, very friendly staff, and clean, comfortable accommodations.

we go see our kids and grandkids

com elevate did not work entire stay of 3 nights wifi didn t work for an entire day bathroom was gross towels

complimentary breakfast is served daily and is quite nice

quiet despite location near freeway; friendly staff; decent breakfast options

the breakfast was delicious

lobby was clean and attractive. parking and access was easy.

great location, large room for our family. breakfast was fantastic! pool was clean and warm!

room service was not daily and had to be requested with 4 night stay

free guest laundry was also a plus

no guest laundry

laundry room

laundry facility

i asked about a laundry room and they sent me to floor 3 omg

pool looked like it was closed and needed to be cleaned which would have been upsetting if we had

great value & the breakfast was actually good

didn t eat breakfast.if room is not clean, assume kitchen isn t either.

breakfast was wonderful and staff very helpful.

breakfast was good but way overcooked.

onsite laundry is normal size machines

breakfast was great & the kids loved the indoor pool

breakfast was great. there were a lot of choices and it was quick.

they put us behind the kitchens tvs and furniture was outdated

the pool was a little to cold and the hot tub a little to hot. but really no complaints

everything, the room, breakfast,room, pool. everything is great

breakfast was great. location was very convenient, located near everywhere we visited.

no need to scan the parking space q bar thing to pay for parking . just charge our room please

parking was spacious & close too restaurants

convenient parking

wish it had a place to do laundry!

wish it has a place to do laundry!

the room was a great size and very clean. i liked that there was a place to do laundry.

the suite was nice, but the bed was very small. the pet fee is much more than expected!

just love this pet friendly hotel in lubbock tx

room service was a bag in styrofoam delivered to your door

and, the restaurant and bar needed to be open later and for lunch

the bartender and the manager on duty were complete delights

no room service and only 2 towels for me and my wife for 2 days

new building. clean rooms and the bar was nice.

i was able to clean clothes that had been soiled at the laundry and get the rest i needed

ice machines not working in two locations, difficult to access the wifi without calling for assistance

vehicle was broken into in the parking lot of the hotel along with 4 other vehicles on the same

mopped couldn t open blinds couldn t get internet to work and no pool was available or the gym and that was

the floor i was staying on smelt like weed so strong i had to ask my mother n law to keep my kids on a different

spacious, clean rooms. nice amenities - free laundry, dog friendly, etc - were nice

was well maintained, amenities were beyond expectations and free laundry service

had kitchen, small area to cook

my room was separate from the living area and we had a full kitchen

the rooms were very comfortable. enjoyed the small kitchen

laundry was secure.

not much, smelt like weed and old laundry

entire room was covered in black soot especially the kitchen

20 minutes from airport small kitchen large frig ac worked shower was hot

, it had full sized kitchen

staff, cleanliness, good protein breakfast choices, great location also near good

wifi that was provided by the hotel was poor, very low strength

the wifi was ok, but not a strong signal

ashmore was quaint, clean, quiet, pet friendly (pet deposit completely refunded for good behavior ud83dude03)

it was a a saturday night, and lots of kids staying at the hotel. a little noisy.

laundry room dirty and dryer not working properly no vending or ice on my floor

the laundry facilities were all out of order here

aj said the housekeeping s staff didn t do the laundry, so they didn t have any

was closed, laundry was out of order, no ironing board, fishing tank in lobby had dead fish and mold

ample parking too

breakfast made to order in restaurant closed too early.

we used the pool and hot tub and they too were really clean and seemed new

ac was broken in lobby and bar area. temporary problem so not a big deal.

see above paragraph for dislike. poor breakfast. bar was nice.

they put us in room without 2nd bed and we had to ask to move after arriving in room with stuff/kids

pool was cold

everything, specially breakfast.

breakfast is fair for the most part, not a big fan of scambled powdered eggs !!

and lots of choices for breakfast

there were kids loitering the parking lot and no type of security signs posted that if you stay here you are

pool area was cold lol

the pool was our favorite we love that it s all 3ft and our kids enjoyed it!!

nice and clean and pet friendly

the door to the back parking lot would not open with key card and had to go all the way around to the front

bed was very comfortable and no pet fee!

no laundry the hotel was a little dated and dark it was noisy because of the birds

too loud, no laundry on site, loud neighbors in adjacent property.

clean, had a good breakfast, sufficient gym equipment, and good location.

the small parking lot

the atmosphere and hotel breakfast and cleanliness was good. the staff was very helpful.

laundry facilities and detergent/dryer sheets available for purchase @ front desk

kitchen staff very accommodating

the parking was horrible they people's with trailer taken up parking

liked how accommodating the room space was as i had 4 of my kids with me and my husband

clean, friendly staff, pool was well taken care of and heated

should have an atm or coin machine in a facility that has a laundry.

the hotels laundry room is where we were and i tell you that because bright and early at 7am it starts up

the bedsheets and towels smelled like fresh laundry

breakfast is fantastic

the beds and staff are really nice. parking lot is lit up. clean.

no cookware or cups plates or utensils in kitchens

dated building, furniture, kitchen, but everything was clean.

online and asked for a non-smoking room

i like the kitchen area in the rooms. a home away from home. friendly staff as well

smoke smell in no smoking unit,

no change available at front desk for laundry although sign in laundry room said it was

one small load of laundry took 2-1/2 hours due to washing machine malfunction - staff was very responsive and

laundry room was a huge factor for us

it was clean and roomy and the breakfast was very good

pet friendly hotel too

the next night someone got stuck in the laundry room and was banging before anyone realized

i like the laundry room so i could wash my kids clothes

no laundry trash bag that is usually in closet

pool wasn t open so sad

clean and pet friendly

the staff were all friendly and kind, they even gave me a room overlooking the parking lot after noticing that

no info was given about wifi or breakfast in morning

could have had a better selection of breakfast items

the only thing no great is their wifi

pet friendly. $15.00 charge per pet. staff very friendly.

table lamp, the beds were hard and uncomfy, the non-smoking room we booked stunk like a load of laundry left in

laundry was out of service

the access to the pool and laundry room

the laundry facilities did not provide detergents

15$ per pet per night stay, ridiculous. staff kinda rude, almost mean

things that need improvement: guest laundry washing machines need to be cleaned monthly with a tablet (lots of

everything was dirty we walked down there and the night shift guy asked us to go in the laundry room

my husband disposed of it in the laundry bag given in the closet, smashed it in the bag and placed it in the

they have laundry facilities and a little store

i asked for laundry bags and they told me they didn t have any

laundry facilities weren't working properly but the front desk clerk did her best to fix the

and the custodial staff left us an oragami towel, a sweet note and a sucker for each of our kids on our bed

the wifi triggered an alarm on my computer warning me it was not safe

i did a really dumb thing trying to get my kids together the morning of

the staff was amazingly friendly nice and accomadating my kids lived the pool

comfy & clean... and they are pet friendly

there were cigarettes in the none smoking room

could use wifi

big room and parking outside the door was good.

bathroom vents in sink and toilet area were duct taped closed, probably because it was a smoking room

laundry facility down

the laundry lady was the best!

no laundry room

was no towel in the room, ask the receptionist and had to wait for her to go and get it from laundry

like brenda and joey and the cute laundry lady

omelets made with real eggs and not ready-made mix, deep and comfortable sofas in the lobby, and laundry room

dryer in the laundry room did not work, there was no 'out of service' notice on it, so we only found out it did

breakfast & breakfast staff

only slight complaint is that i wish there was more parking around the front entrance but there was plenty of

sheets were pilled from wear. very little handicapped parking.

overcharged for my stay how to purchase a second hotel just to work out no fitness center no laundry

had a large pool but no hot tub

clean. quiet. pool. location.

breakfast was delicious

the breakfast was good, the place was quiet, and it was easy to navigate to from the main roads

the laundry facilities were broken

1st and 2nd floor ice/laundry rooms had issues

no soap, laundry bag in the room

destiny was very friendly and helpful. the hotel and room were very clean. breakfast was good.

parking

we called down to the front desk and they said the housekeepers didn t do the laundry and they didn t have

laundry facilities were broken, pool only 2ft deep, in-room coffee was not available

laundry machines are not big industrial one, they were smaller than one i have at home.

there was a guest laundry area, but we couldn't get change from front desk to use facilities

well lit parking, easy to find after dark

pool was closed elevator was down no waffles for breakfast laundry was closed

laundry was closed

laundry room was closed

pool was not open, ice machine was broken, elevator was broken

3 breakfast is terrible

no clean towels never got any they said employee that does laundry didn t come

the hallway floors were just as dirty as our room floor, including the laundry room area, which was disgusting

exit door by laundry: trash can overflowing and nasty

towel when we asked if we could have any more the front desk lady said that s not her job to do laundry and

staff were mean the workers behind desk and laundry

they checked me out 40 min before checkout and the laundry attendant just walked in my room without

laundry soap dispenser took my money but manager refunded

a few things are broken (soda machine, laundry).

good breakfast; large rooms; quiet; plenty of parking

pet friendly. great breakfast

air conditioning does not work none of the gym equipment works

breakfast was great

enterances, nice parking behind so my car wasn't right on i27, comfy bed

great!!!! breakfast!!!! front desk was very kind and helpful.

comforter, cob webs , too many people in the parking lot at night time just gathering and

and can do laundry here

breakfast was very good and a free laundry room

nice room with a kitchen and living room for $100 - not a bad deal

not the hotels fault because of the covid 19, but the pool was closed and no breakfast was served

i noticed that the pool was set up for handicap accessibility, glad to see a proactive approach in stepping it

and only 2 hand towels no big towels towels to shower with and couldn t get any more towels to laundry opened

location, no code ns for laundry

i recommend an inside non smoking room

was wonderful including the staff and the breakfast

close to everything, inside pool and rooms, breakfast

laundry was closed

laundry room available to the public

no pool or laundry

sheets dirty, i ask for new white sheet and he said laundry close 2 pm and they don t have one

no laundry room

comfortable and decent breakfast and the laundry room is great

ended up bringing my own top sheet, blankets, and pillows because i thought i was allergic to the laundry

the staff was nice and the laundry was affordable and the machines worked well.

although we were told we could do laundry, since they offer no laundry service, my husband had to help the

the laundry room for 2 reasons: there is only one of them and only 2 machines.

the kids loved the robot pancake maker

in was very easy and informative about breakfast and wifi password

food, pool, room and staff

pool area.

easier access to wifi

we ve been staying their on and off for 7 years due to our kids going to texas tech

room service is fast and delicious, and every member of the team is so friendly

clean and adequate gym

and there was no laundry bags

we enjoyed the inside pool, the breakfast was plenty to choose from..

we were here on christmas and they had a hot cocoa bar for the kids which was a nice treat!

on-site gym was clean and offered various options

the staff asked the family to keep the noise down, but the kids were just excited and it was hard for them

breakfast was great

kitchen area was not clean

size of the room, the comfy bed, huge kitchen and bathroom

we love our room and all of the extra space with the kitchen, etc

large open room with complete kitchen made it a very nice stay.

laundry mat because it was taking my quarters and the front desk was not returning my money and the

everything except the laundry mat.

was excellent except there is no change machine for laundry nor did the front desk have

very nice holiday inn loved the pool! also had a very nice back patio. will be back for sure.

very clean the pool and outdoor sitting area was great!

laundry on site

wifi connection poor

better service at coffee bar only one person serving guest

comfortable bed, good channels on tv, pool.

pool clean and water cold and refreshing

enjoyed the pool, made s mores in the fire pit, enjoyed live music outside in the courtyard

everything was great the restaurant and bar on location is great!

the pool was great, we enjoyed a full day by the pool and had great customer service while there

the restaurant and bar was also out of tune with their posted operating hours

parking'.but not a deal breaker.

of rm 134 is close to tan exit door, laundry room and ice machine

was exceptionally good with a daily omelette and waffle bar with lots of choices

the receptionist kindly gave us a room on the first floor to accommodate our dog (pet fee was $50)

parking and access to room.

didn't like the idea that there wasn't any wifi and when you travel with teenagers, it's best to have that