pool room was roasting

location & nice hotel with plenty of parking & several restaurants in walking distance

location was close-by and plenty of parking was available.

there was a some separate space for the kids to sleep

staff was very nice and helpful. room service and food good. room very clean and up-to-date

they have a nice guest laundry on second floor

the pool was under maintenance and the laundry room was out of service

i didn t get to use the indoor pool, but it s nice that was available along with an exercise room

excellent stay. breakfast was great. local resteraunts were ample.

early check in

laundry.

brand, free breakfast, very clean throughout, including common area, laundry and workout room

the pool was nice, breakfast was good

clean, crisp appearance. great breakfast . easy drive to old winchester

clean, great staff! wonderful pool area

great staff, very clean and the pool was fun for the kids

we had planned on eating more meals at the hotel or doing room service

there were bath robes in the closet, and the whole weekend felt like a spa retreat

super comfy bed. really nice warm fireplace. room service was really fast and tasted great.

beautiful hotel! nice room service for a good breakfast.

laundry and maids cart in hallway ---like a cheap motel, trouble adjusting thermostat, trouble

nice room, with good space, complimentary water bottle on check in, gym.

felt like i wasn't welcome because of my kids

the indoor pool

breakfast, cleanliness, staff, pool, gym/workout room.

providing a laundry room and no extra fee for my pet.

great value and had a full kitchen

providing a laundry room and no extra fee for my pet.

really spacious room, a full mini kitchen very complete.

kitchen

the laundry room was nice and it was in a remote area

i know it is a necessary thing, our room was right next to the laundry, when the crew came in this morning we

guest laundry was out of service since i arrived

pet fee $15 and a pet area outside

had a non smoking room but smelled a little like smoke.

then we are paying well over 100$ a night for 9 rooms, and we are expected to pay for wifi

my only complaint was the steepness of the parking lot entrance.

our room was very comfortable and my kids appreciated the dual thermostats

clean. pool was nice. great breakfast. great variety!!

leaving the parking lot there is a huge dip before entering the street

i felt safe traveling with my two kids

ask for the full breakfast special for $2 dollars per person

we had to park far from the entrance. not much parking up front.

convenient location and parking. uber soft sheets. friendly service.

responsible for car theft and not aware of any surveillance of parking

mystery stains on the carpet, tiny rock hard pillows, broken guest laundry facilities, and what seems like

guest laundry was easily accessible and the front desk provided detergent and fabric softener free of

pool was great

nice location, comfortable, nice pool

half of the machine in the gym we re not working

had a place to do laundry but beware it is in a alcove and in a cement block room with only one way out

in the laundry room it should be a sign put up staying in fact you wash or dry your clothes you need to

laundry was in a place that is dangerous for predators to attack

value for the cost. pet friendly.

didn't eat breakfast, parking was not a problem, check in and out very fast

front desk staff was very friendly and welcoming. laundry on site.

liked the cleaning of the room - quiet hotel - self laundry - easy to arrive from the highway - nice staff of

shower to forceful. laundry didn t have detergent etc on hand. tv no guide.

it smelled like fresh laundry

laundry facilities dirty

loved that laundry is free

bed ,nice spacious room and there was onsite laundry facilities

the feee laundry, convenience of the store and the comfort of the bed was just amazing

they also offer free laundry which i used while there

pet friendly

need a laundry room - both machines were large capacity, the price reasonable and the space convenient

clean, comfortable and hot breakfast

it was quiet, plenty of parking, and i had good amenities in my room

location, staff, breakfast, comfy beds, parking and outdoor deck area from pool.

rooms, very clean, nice pool, efficient check-in and check out

the only place to refill water bottles was in the bottom floor near the gym and laundry

gym was great as well

mgmt failed to talk about access to their wifi system

ample parking with good outside lighting

wish the parking lot was not so icy, especially since it is on a hill.

no vacuum, no trash, no laundry

although there were no signs or prior warning to when the laundry room closes she did turn off the lights and

laundry & elevator

pool and gym were under renovation

great parking

is a modern motel, very clean room and bathroom, very comfortable and clean room, pool, very good breakfast

nice rooms, clean. good value for price. hood breakfast too.

convenient luggage carts were available and continental breakfast was great

breakfast was not as good as last year but with covid it was fine

could maybe cover the pump system to the pool with a fence that is not see through.

& pillows super comfy, laundry facilities clean, staff awesome

no guest laundry oom

laundry was a life saver as we were traveling for a ball tournament

we utilized the laundry facilities and were grateful

could have done laundry if wanted too

spacious room, laundry facility onsite

breakfast was good, fresh & warm

parking space was limited.

wish there was a sign warning trucks that there is no way out at the other side of the parking lot

easy free parking

our room was 101 near exirs and the laundry room.

laundry room was convenient

sign says if the clerk is away they are folding laundry etc

the amenities are great and the breakfast is delicious

pet friendly & handicap accessible

rooms were clean and comfortable breakfast was very good.

breakfast was excellent as well as the location.

clean, complimentary breakfast, location

the trundle bed under the couch was great for the kids!

clean. friendly. good breakfast.

in-house laundry, complimentary continental breakfast, pet relief area, proximity to major necessity

laundry dirty

laundry dirty

tv the breakfast

pool area was clean with nice chairs

asked the guy in the laundry room and he said he didn't work there

laundry machines running beside our disabled room

the laundry facilities, which we needed were on 3rd floor and the washer was broken.

i needed to do laundry but could not

it was too scary/sketchy outside in the parking lot

the parking lot looked like it hadn t been updated in years

the room smelled like smoke and it was supposed to be non smoking

i asked for a smoking room however it had no ash tray to use

the parking lot looed as though the property was under reconstruction

the parking lot was big enough, the room was spacious

pool was nice, hotel next to golf course

really a view of parking lot and roof with mountains in the distance

loved options in gym. nice, clean, comfortable rooms

convenient location for skyline drive. nice views over the golf course. comfortable and clean.

the indoor pool and that there was a restraint on the property

breakfast was great staff recommended a great italian restaurant

clean room with microwave and refrigerator. good choices for breakfast. friendly staff

that the pool was closed, and we had no notice of the closure.

breakfast was excellent from the breakfast area being very clean, variety of breakfast itiems

close by to every attraction, like the mountain view. we all loved it. my kids enjoy the pool.

gym, laundry

we did our own laundry at the hotel which was great

when hotel is full, parking lot is jammed packed.

large room. comfortable bed. full kitchen. everything great.

on-site parking

the laundry facility was not available due to construction which we were not aware of in advance

it would be nice if there was more than one set of laundry machines.

love the pet friendly accommodations as we travel with a service dog

it had no pet availability. our little dog had to sleep in the car.

staff from front end, to kitchen staff, to, custodian care

change available for guest laundry charges

there was also no laundry detergent in the vending machine in laundry room in order to wash clothes

of laundry room

no laundry bag in room

things were missing, such as there was only one packet of regular coffee, no plastic laundry bag, wallpaper

even have guests laundry

my wife heard them chatting in the laundry room

parking was tight

it s clean, comfy and breakfast is good better than expected.

expensive for pet

i was able to check in 1 hour earlier! wifi worked good in my room!

tight parking

put in a smoking room instead of the non-smoking we requested, but other than that it was

s ferry price is one of the cheapest near shenandoah easy fast check-in process ample free parking

the room was non-smoking but smelled heavily of smoke, with burns on the sink

guest laundry. full breakfast. helpful staff. they even drove me back to the appalacian trail

the guest laundry sucked i had to wash my clothes 3 times and had to restart the dryer 4 times

there is free breakfast, laundry, n the location is perfect for walking into

laundry often wet and slippery

the wifi did not work properly

they have a gym, pool and a laundry room which we loved

supplies not enough for 4 adults, not enough towels for 4 adults, please supply more than 1 laundry bag, breakfast

definitely in a strip mall with views of parking a parking lot yet no easy walking access to the strip mall

arrived and sitting in the parking lot for a reservation we booked the night before but was told there was

food was great, bar a plus

also, there is no elevator, automatic doors, and the guest laundry facilities are pitiful

breakfast was ok. laundry facilities were a plus, although dryer had to be run twice.

spa tubs did not work the chair that is in the room was broken i almost flip back out of the chair

and polite staff, clean and very comfortable rooms, excellent breakfast, environmentally and healthy smart paper

the facilities outside and inside were truly nice and the breakfast offered was good

no breakfast as advertised and lost a few articles of clothing when they did the laundry.

consisted of old fruit and stale muffins entrance was covered in cigarette butts and blocked by laundry equipment

also the guest laundry services could be improved - only one washer and dryer for the entire hotel

friendly staffgood variety breakfast

no room service , no towels had to get things yourself

thought from my booking breakfast was included with a $20 credit from the restaurant

breakfast was expensive.

we were told one was not available, even though we arrived at 2:30 and the parking lot was empty

pet friendly

ucher for the restaurant) and great service

stayed 4 days and used all of there facilities like the laundry, ice machines and etc everything was working

informed dryer was broken when asked where laundry room was

in a unit above the laundry room where the floor trembled when the machines were in use

i have 3 kids and a dog

breakfast could've been better. wifi did not work on top floor.

were in room 221, and it was right next to laundry, and the stairs to the beach, we could feel the heat from

we had to wait a long time to do laundry because we weren't the only ones who needed it

most polite and professional staff ever!! very clean, great breakfast selection.

the price was pretty good. gym. swimming pool, breakfast was nice.

staff not very knowledgeable and kids running around above us until late at

did not find a dirty laundry plastic bag in the room.

not enough dryers in the laundry room . everyone is waiting for one.

positive i have from our experience here is that we did not have to pay an extra $40 to check in early to attend

elevator was slow and the wifi was out for a bit while i was there but that didn't bother me

was clean comfortable and convenient and the wifi and tv instructions were very good and the breakfast was

a laundry lady did come and ask could she help she was the sweetest person ever

poor wifi

parking lot was littered with trash

tv worked and we were given the password for wifi

then my kids left some play dough under the bed and now i have a 60$ deposit every time

continental breakfast is basically cereal and toast

breakfast variety and it didn't taste all that good

breakfast was included, just cereal, hot oatmeal, toast, and eggo waffles

breakfast was provided and wifi worked great

there wasn t any breakfast

the friendly staff and their willingness to be helpful, the location (right of i-81), their pet friendly policy

spotlessly clean and very convenient on-off i-81 location. pet friendly

well lit parking lot and walkways

wifi and cell service weren t the greatest, but as far as being up in the mountains, i suppose

early check in. walmart across the road. multiple food options within walking distance.