spa, pool, beach, dock, fine dining and amazing service oriented staff

the food for breakfast, lunch and dinner were actually all amazing. extremely satisfied

fabulous breakfast

very well equipped gym, a quiet spa on the ocean side, very good food in their restaurant, several beach

think that at the price of the stay, breakfast should be included

i liked the rooms, the view and the location. i also enjoyed the beach, water and pools.

spa prices a too high for a couple

had a awesome time and the staff, shanice at the front desk, dwayne and romaine at the pool bar and o them

one of the staff members ( a young lady who worked at the casino) was walking by and noticed how distressed we

the only thing at night room service is very slow.

room service more prompt

bartender kept our drinks full weather we were on the beach or by the pool

we literally had a pool in our back yard

phillip at piano bar great personality

at bordeaux was fantastic, the pool bar was excellent and the hotel reception staff were

pina calada at the pool bar was very good

be honest house keeping and room service can try to maybe speed up the process with getting more things that

the view from the rooftop pool, one word

bad enough we couldn t have pool side food but i had to get dress and it 20 feet from the

nico from the roof restaurant keino and nico at the bar was phenomenal

great breakfast. great pool. wonderful staff. amazing location.

bar nice selection of drinks, prices ok pool nice, but they work on keeping it clean though lots tress send

pool could use a few more lounge chairs (new ones)

tried the body bliss spa this time & they are amazing

great location. breakfast was a nice feature. pool area was very nice.

having pieces of my laundry missing after utilizing their laundry service

wifi wasn't strong enough for us to access it while in our rooms

the room service lady was lovely

some music in the nighttime and the bar needs to open later

very professional staff and amazing rooftop pool with views of caribbean sea

was not cleaned, therefore my kids and i couldn't enjoy that facility we had to go to doctor's cave (which was

some of the furniture was not working well like the windows or the kitchen.

it was very convenient to have laundry facilities in our unit

no wifi in second room, no espn, room is old furniture and bed was hard as rock

didn t like that there was wifi in only one room there was not sodda beds they were hard let back futons there

wifi also was not working

my wifi didn t work for a full day

was nothing i didn't like, however, it there was guest laundry facility, it would help make packing lighter for

having to send our cloths out for laundry which make it very expensive.

was no fridge in the room, and i didn t get the laundry services, but i did not ask either

would have liked a laundry service on-site, a self-service facility

breakfast was everything

like the location, which is quiet and to us, off the beaten path as we can relax at the pool, sleep well and

but i understand how it's not possible in off season (other resorts like toby's charge more their wifi stunk ac

her resorts like toby's charge more their wifi stunk ac wasn't great) appreciated your snack bar

great ac working wifi comfy beds close enough to attractions far enough to be peacefully

don t do free shuttle

lastly, i can t believe i have to pay for each clothing to be washed, no laundry room; at least charge for

room had air conditioning leaking, i saw cockroaches, they advertised that the have laundry facilities but they

no laundry service

the pool bar staff made really good drinks and were so cool

my son definitely could not partake, therefore instead of paying adult prices for a 2 yr old, kids should cost

young lady that clean my room was very nice and pleasant during my stay also the staff inside the laundry room

the cleaning team forgot to replace the bathroom towels, so the guard had to get towels from the laundry area

a gym and a laundry service with a lovely lady

the pool areas for the kids

wifi connection was not good on some locations.

they had a laundry service and had our clothes done within a few hours which was awesome

massage aerobics did not happen laundry could upgrade to delivery service food could be more tasty with more

the other downside is not having self-laundry areas

no laundry service.

no supplement snack options continously for kids like ice cream machine, popcorn, chips etc

the pool was definitely a bonus with the summer heat, i even had a video game with all classic games

location was perfect pool was nice and area round the pool was great

bar and balcony view were amazing but still being refurbished, i can t wait until it s

breakfast provided, the beds were broken , their were never no wifi , toilets were filthy and the towels provided

pool water quality was questionable

loved the fact that there was a functional clean pool to swim in and wifi

price, free wifi

there was no wifi in the bedrooms which i was unaware of

wifi only works on the first floor, and there was no hot water

given to me to find my room other guest got taken to there room,my bulb never work,i didn't get wifi password

liked the pool area and bar , location of villa was superb

bed was not comfortable, and they had to pay for the air conditioner $7 a night and to do your laundry

kitchen has good equipment

can i say this place is exceptional montego bay location great veiw of the ocean and excellent pool great value

big thanks for that coz this little plus makes a huge difference all facilities around, kitchen fully furnished

the wifi worked well

getting our clothes iron because we had to leave earlier than check out and i was told that the laundry doesn

room service was also great and the staff was very friendly

was horrible, spa facilities were lacking, food was not gourmet, no beach to walk, overpriced for what it is -

were clean, front desk staff were extremely helpful with checking in and out, allowing late check out for a

room service was not available one of the nights during our stay and we were not informed that the

staff was very amicable, the beach is beautiful, good tennis courts, excellent gym

breakfast buffet and seating view amazing

$40 for a breakfast that is not that great and the drinks prices at the bar are eye watering

fact that you have to use a golf cart or bicycle to get from one part of the property to another, the many

service, clean rooms, very comfortable bed, delicious breakfast and expanding resort facilities

as what they have operational during covid, as we were disappointed when arriving to be told a laundry list of

stayed in the adults only part of this comlex

i also would be remiss if i didn't include the spa services which we enjoyed 3 times during our stay

great properly just slow room service

nobody had hennessy or cognac at their bar and that s all i drink.

beautiful desmond and team was really great big shout out to shana kay from the italian the pool bar staff always

also a great place to visit, if you have kids

terrific for families w kids club

there s not much for kids to have fun

location with excellent kids club, beach, pool food and nightly entertainment

laundry attendant (sorry i forget her name) for doing an exceptional job and for taking her time to

stayed monday - thursday the amount of activities the hotel had for adukta and kids was great

the bar tenders remember who you are and they make sure all needs are met

gym was too small.

in my case i had a great view of the beach and the golf course

there is room service available

pool area has a great view of the bay and was great place to

a table and chairs at the pool would have been nice

there is a pool on the premises which is very relaxing

the grounds and pool were very well kept

the room was cosy. room service prompt.

breakfast for me was for the first two days, i prefer the buffi style breakfast.

breakfast buffet offered a good mix of both local and international menu items so you had wide

the beach and pool was lovely and clean

i really love all the meals, the pool, the beach and the entertainment.

breakfast was spot on

meloney- in the spa area went above and beyond for my daughter since she was here to celebrate her 10th birthday

room service menu could have more options

entertainment for the entire family and choosing a pool was the hard decision as there was so much

was excellent tanya from house keeping was great love her energy and antonette from the pool bar great vibes