the laundry took forever.

have enough washer and dryers and no where to get change to used them plus i ask about laundry service they said

i walked down the hall to the laundry room and my bare feet ended up very dirty

her excuse was everything was in the laundry

nice pool beds were comfortable

clean,well maintained, with all amenities gym,pool,breakfast,complimentary coffee

bed and pillows super comfortable traveling with our little yorker, lilly, so needed a pet friendly hotel

they was a bike show at the hotel so was no parking and was hard to relax with the loud music.

i missed breakfast since i left before it was being served which i knew ahead of time.

pet friendly, clean, comfortable bed but pillows too big and hard

the room was big. tall ceilings. free laundry.

laundry room

laundry facility limited to 1 set of machines. tv did not have a guide.

breakfast was lousy !

the pool was open and the staff did an excellent job.

the laundry room was unbearable

the pool was a cool relief for the heat, and was very clean

was move us to a non compatible also the room on a different floor, which would leave us with our kids on a

the kids enjoyed the inside swimming pool and gym

breakfast and couldn't use pool or gym do to covid-19, but i was ok with that, i rather be safe than sorry any

i tried to do my family's laundry

breakfast was hot, fresh and delicious

in the lobby working with a colleague and we asked the staff if we could lower the volume on the breakfast room

the gym was also nice

the pool was like ice!!!

beds were very uncomfortable, laundry room unclean, and bath towels were dingy.

were put in i believe room 127, it was just past the laundry area so during check out we couldn t get the

small pool

also, there was a car in their parking playing loud music past midnight

door for the exit/entrance by the pool did not lock

must use debt/ credit card to do laundry, no quarters

just wish they had breakfast and wish the pool was open

still fast wifi, a place to sleep, get cleaned up, had an in room fridge.

was nothing that i didn't like besides my daughter getting upset that we couldn't get in the pool

location behind the front building look bad, there is a lot trash on parking lot

it was clean, easy parking, friendly staff..

eggs at breakfast were not very good, that was the only bad thing i could say, and i wish it were under 100

the breakfast was good. rooms were quiet & comfortable. the staff all seemed friendly.

liked everything and breakfast was great

the staff was amazing, great parking, loved you could buy frozen food to cook from the lobby, pool was clean,

no laundry facilities as advertised

staff on the whole is friendly and there was even laundry fascilities

there is no laundry room only one washer on the outside

wifi sucks

the whole one side of the parking lot had nothing but trash and homeless people everywhere

no laundry available

parking lot was a little small

obvious drug addicts walking around the parking lot

nothing but the truck-semi parking area

bed spreads r very dirty can see dirt on them never been washed carpet is very nasty i have stayed here three

the laundry room was broken

staff was friendly we loved the laundry room on the same floor.

pool was gross

very limited parking, they utilize a gas station next door for overflow

stinky and wifi didn't work mold on shower ceiling really disappointed for the price the they charge

pet friendly with reasonable fee. comfortable beds friendly staff

hot breakfast

great clean hotel, with good breakfast, clean rooms, pool and gym

it was clean and the staff were so friendly. we also liked the pool table in the lobby.

cute info board, mini mart in lobby, gym, water fountain to fill our water bottles, fresh fruits at breakfast

breakfast was delicious and the laundry facilities were free to use

loved the apartment setup with full kitchen and separate sitting area

this hotel is amazing! lots of room, a nice kitchen and free breakfast.

they we able to provide early check in and a late checkout because of our flight schedule

we didn t get to use the kitchen area but it was complete with dish washer, detergent, sponge, coffee maker

handy laundry facilities

later breakfast

the property offers a state of the art gym, swimming pool and breakfast buffet

they had a lovely breakfast each morning, and the women working the breakfast bar were sweet, helpful, and

not at all. even breakfast was great tasting.

cooking utensils or cookware made the kitchen space feel a little pointless, i was looking forward to cooking

cleanliness, newness, location, and free parking! also staff was responsive!

pots etc the newest of the facility, the gym and the front desk staff

fact that my name wasn t correctly entered on to the system because it kept me from using the wifi

the location was perfect. breakfast wasn't served, i had my own kitchen in the room

no room service. and that i didnt have information regarding tours.

the hotel was beautiful itself. love the stairs and the pool area.

room service not available, was told valet parking would be 5 minutes upon calling down

pet fee was outrageous at $150

the restaurant and bar onsite were fabulous

no housekeeping due to covid no tub no laundry no issues though- would def stay here

gym floor not swept in over a week. bathtub with acid stains and the parking charge was a lot

room service was very good and quick!

the room service food was amazing! we love staying here.

i didn t catch the gentleman s name but when we couldn t get ahold of room service, i called the front

hallways on outside was wet with standing water near laundry room

breakfast. location. staff.

time i will request a ground floor room, difficult for my wife to get up and down the stairs, not pet friendly

i did not like about rooms i actually asked for non-smoking room and i had to change from 4 different rooms

a/c doesn t work well, tv and wifi wasn t working and the room was dirty

doesnt gave a guest laundry. would have been of benefit as i was on an extended trip.

breakfast and breakfast staff was fantastic. nice gym facility!

the pool closes to early to be a florida hotel

breakfast: scrabble eggs not cooked, some what runny.

no shade around pool

laundry facility was a headache if the machines require change than front desk should have change

they did have a laundry which was nice and the property seemed to be well maintained

only bad thing i have to say about this property isn't even about the property or staff but the laundry machines

laundry machine working

the next wasn t ready - no sheets, pile of laundry on desk

i didn t like that the roof top pool was close but my view made up for it

great restaurants and bar also nice room and great location

rooftop pool, gym and bar were beautiful even though we didn t get a chance to use

staff were amazing and allowed us early check in and for a small amount upgraded us to river

no wifi info was given to us and we didn't locate any information in the room

laundry staff dragging dirty laundry of the elevator on the floor with ripped bags

vending machine in the laundry room has been broken for weeks

the laundry room was without any soap

the vending machines and laundry only take card/tap to pay

i was walking from my room to the laundry room and it fell, someone picked it up and never turned it in

pool area is very poor, lacking in any character. no laundry services available

each day, the laundry dept was out of face cloths and we had to wait for them to come available

specially, the people in the dining for breakfast and the breakfast was great

the atmosphere and the bar tender/ waitress jennifer (jen) she was great and amazing!

never could get room service

you have to pay for laundry machines

was no hot breakfast phone lines were off when i went to laundry to wash my clothes my clothes are soaking wet

room, hot buffet breakfast, nice pool area, close to restaurants, mosh museum, and other attractions

little disappointed in the breakfast

great stay and breakfast was good.

requested prior to my arrivalfor my room not to be by an elevator or laundry and on a higher floor

room was right next to the laundry room so we could smell the detergent chemicals at times and the slamming of

the laundry does not have detergent and needs coins

don t like the pool was in the front of the hotel

the staff, the bar the pool

the room was spacious and comfortable. laundry was free! ud83dude0a

cannot comment on the breakfast buffet, fitness center, or laundry facilities

repeat breakfast

the speedway all night, and there was tree workers and their trucks parked all along the front parking lots and

free breakfast 6-9 am, sunday thru monday

i liked that it was quiet, the laundry facility was quaint and the price for two nights

connected to the wifi, but in trying to get internet signal - failed

wifi was on and off, not stable.

staff and breakfast were excellent

best breakfast even compared to other other country inn & suites we have stayed at

there's only one set and people who use it don't seem to bathe or use laundry soap because it stinks really

laundry onsite is a plus with long cycle times, don t hesitate to book your stay

the non smoking room smelled liked smoke, but they were able to move me with no problems.

smoking room

i wasn't offered breakfast

doesn't have a laundry room

to stay it's in a good location, there is also a lot of things close by, stores, restaurant, laundry mats

to go to sleep and watch tv also the guy who says am i checking out or staying and ask for laundry and the maids

of loud noises from highways, noisy guests, workers, and laundry room

no breakfast is served at this time due to coronavirus

laundry machines worked good during my stay

having laundry locked was nice

liked that it had a kitchenette but i paid extra for kitchen supplies and did not get it and still managed to

no coffee maker and no kitchen equipment

there s also no kitchen supplies so if you plan to use the kitchen bring everything you need for it

the laundry room was very clean too

the room smelt musky and the laundry room was broke

staff, great location, conveniently located just couple minutes from jax naval air base, ample parking, nice

the pool wasn t clean and the hallway had a strong smell.

in kitchen are around refrigerator

the laundry ladies could not understand when i said i needed more towels and wash clothes

very rude very uncomfortable had my kids and they put us out very sad because we had nowhere to go i m a single

comfortable, there were lots of channels on the tv, the towels were good, there was plenty of parking, and the

housekeeping was there everyday and breakfast was available

there was ample parking and wifi; the tv had lots of channels

loved the self clean laundry option for washing and drying clothes

i was impressed with the room, bar and food

quiet, breakfast was great, comfortable, affordable, staff friendly and helpful, room clean, supplies

very nice people. room was accommodating! clean and friendly. pool and hot tub was nice.

location and convenient to get in and out of the parking lot

laundry machine was down

free parking, balcony, microwave & fridge in the room. late checkout was very considerate.

pool was nice also and the coffee was good too in the starbucks

staff was extremely friendly (shout out to elena), and the breakfast was amazing

the room was beautiful and the breakfast was great

thought it was in carpet but as we laid in bed, i realized it was probably the laundry detergent

room for 2 adults 2 kids, hotel front desk offer 1 king bed

had some construction going on in the parking lot, workers track mud throughout the carpet

like more pastry options available at breakfast

the pool is very small and was full of leaves

no laundry facilities.

laundry facilities

all hot items were not cooked fresh and were heated up on the property with no real kitchen so eggs, sausage

clean, great breakfast, outstanding reception very attentive and polite (alexander)

breakfast room gym

pool and hot tub was out of order there were piles of laundry and trash all over the hall on the second floor

the pool was not clean. the pump was not working. really wanted to swim.

free breakfast would be nice. also more umbrellas and chairs by the pool and a sit down bar.

, but the owners need to put seats for the registration desk employees to be able to sit on a bar stool during

the pool had high algie in it you could actually see it .

was close to laundry room and that woke we up

the mexican restaurant in the hotel. huge parking. walmart nearby.

laundry facilities were out of order at the time of my stay

and they laundry room was always filled with someone was nasty clothes everywhere

at the laundry mat the hinges were rusted the door was leaning and it was heavy rust and dirt on every

the laundry facilities is cheap but you have to add a min of $10 when it s only $2 a load

pool was unusable for my entire trip and the washing machines kept breaking down making doing our laundry

didn't use the pool coz it was 9 feet deep and my kids are learning to swim

the breakfast was great

big potholes in parking

pool closed too early.

the pool and the friendly people checking us in and out. but was unhappy no breakfast.

location, self-serve laundry

getting me clean laundry for a extended stay, but the front desk lady, i forgot her name, took care of things

free shuttle to airport 24/7

the bar and the lake outside! so beautiful

there is a swimming pool

desk staff was borderline rude, the room was not clean, and the dryer in the guest laundry was not working (and

the lady serving breakfast was cheerful, efficient, and helpful

clean room and awesome breakfast

nice pool. comfortable rooms

the front desk staff to the wonderful ladies that prepared the breakfast - good welcoming staff with customer

having the kitchenette, which was very nice and clean was so helpful with

area for pups to walk and easy parking

very clean property , staff was very professional, amenities & breakfast where perfect .

the pool was under construction

tub was not working and pool area in general was very dirty

had a good laundry room also, which i utilized

it may have been from the laundry/cleaning supplies room that they had open most of the time i walked down the

they had a coin operated laundry room that came in handy

we need umbrellas by the pool.

didn't block light so room was never dark, broken smoke detector, broken gym equipment, broken vending machines

was loud, laundry room wide open with a party going on in there while we were trying to rest for our trip

you can do your laundry pretty cheap here.

convenient location, ample parking, mini fridge with freezer, laundry in lobby

to come vacuum our floors 11pm at night and we had to take our own sheets downstairs to laundry room and

appreciated the laundry facilities

spacious room able to wash and dry laundry free if charge

small, but nice gym, nice pool, free laundry and always free coffee in the lobby

i also liked how they had a laundry room

free laundry!!! the rooms were clean and the staff were outstanding!!!

had to wait for my then when i came back to take a bath because there was no towers available and laundry

laundry room dryer did not work

i know they must ve washed those in the new bath& body works laundry detergent or the new dupe for baccarat

room smelled like i was sleeping in the kitchen

if i had one complaint it would be that the air temperature in the gym was a little too warm for exercising,

the lady at the food bar in the evening was awesome!

laundry facilities only accepted quarters and when you ask one of the front desk clerks they were

had to throw dirty laundry and towels in hall cause room never got tended to even after we told the desk on 2

this place was filthy. from the carpet to the elevator to the guest laundry.

big rooms and guest laundry

also, reported no plastic bag for laundry first morning and it was never replaced

are no laundry facilities on the property

good size room, nice breakfast, tv and wifi work consistent.

nice lighting, pool was nice

was a (pet) dog in the room next to me that barked a lot

it was disappointing the pool was out of order.

elevator could have been working and it would ve been nice to have more than one place for laundry

there s only one floor for laundry

and guest laundry was out of order the whole time we have been here

neil the new young lady with the red hair i didn t get her name ouuu and the house keepers and laundry staff

need to provide more laundry facilities - the entire hotel only had one set and it was only using a credit card

laundry facilities

laundry could have had more washers and dryers

you're looking for a quick last minute place to stay with basic amenities ie: pool, laundry facilities, handicap

breakfast, laundry on site and the friendly peopleqqq

breakfast was nice had a laundry if you needed i

it s also right across from a bar that is very loud on the weekend at night

would you change your laundry system to having to download an app on your phone instead of maybe i dunno

did a load of laundry it was 3

refig/microwave, laundry facility, very friendly staff and professional

had to go to a laundry facility

they charged $75 plus tax for my cat. how is that pet friendly! it s not!

very big pool open, laundry room very clean and worked properly. very clean and organized hotel

no change machine for laundry.

the laundry room was a plus for me was able to do all our laundry before we left

the laundry facility had one washer and one dryer that i utilized, they worked well but required $2

laundry area is nice

loved the laundry facility offered and the breakfast.

they even had a on-site laundry facilities for you to wash your clothes before you leave

kind staff. lots of entrances/exit. dirty laundry bags. loved having dishes microwave and fridge

they did not have kitchen

smell in the room; battled to get the right temp in the room; high pet fee (not mentioned on booking

day stay no towel coffee and there's is an extra 45 dollars on the bill about excess trash and laundry service

the laundry room could be bigger with a coin machine

when the go green stated we clean laundry and replace towels every 3days

laundry room greatly appreciated

elevator stopped working while my kids and i was on

lady who does the laundry with the blonde hair, she was the best thing about this hotel

i love the full kitchen and if needed 2 room suites, laundry on site if needed

sofa bed was broken, kids had to sleep with me and hubby in a queen bed, hubby was tired just arriving from

the pool was very clean, and they have inflated toys for the kids to play

the parking area was very clean

helpful staff. cleanliness from our room, to laundry room

the bed's are not comfortable at all and i have always been able to get quarters for laundry but this time it

property needs to implement rules regarding the laundry, as some guests are very inconsiderate to

room we had was very noisy because of the laundry we ask to move

they have a decent breakfast and laundry facilities

the laundry room was not conveniently located for customers

no laundry bag in room

parking is kind of tight

located well lighted parking lot very close and convenient to all types of stores and

room was right by the pool and had windows and doors out to the pool

everything was great. free use of laundry room which was located right next to mine.

the sliding doors lock was broken but did have the lock bar so wasn't that big of an issue.

there is nothing i liked about the property i wish i wouldn’t of stayed there me nor my kids

they wifi kept cutting in and out also

that the rooms were so spacious and that we did not feel like we were so cramped in with our kids

we used the laundry room and we found drug paraphernalia

dryers in guest laundry wouldn't accept my quarters

needed a pet friendly room and it was very accommodating and comfortable

pet fee was $25 per pet for two pets the highest i paid on a week long hurricane evacuation trip

room was very clean, the breakfast was fresh and nasty,the service was great, the parking was not that bad either

laundry machines takes money and do nothing, when you approach the hotel to report the faulty

freeway very clean bed and updated interior big hotel with goood facility from fitness center , laundry and etc

knew the room had not been cleaned properly and there are complaints all the time, also it stated laundry and

there was not a laundry room and it was under construction

need to have quarters for doing laundry.

room, coffee maker did not work, room was across hall from laundry area, a bit noisy, bathroom sink had a crack

i wish they would have communicated the laundry room was down .

parking

free shuttle provided, the driver joshua was very jolly and helpful

great staff! loved the pool and hot tub. great room and breakfast! thank you!

great pool

parking lot

loved the giant gym with anything i wanted

my kids were tired after a 3 hour drive and they had to be on the vball courts in a few hours

that the bar was short staff and it took a while to be served.

the guest laundry was convenient, but the washing machine needs to be serviced (water leaked all over the

was next to the guest laundry facility so it was a little noisy around 8pm but no problems when i actually went

the laundry facilities were one washer( which leaked water all over the floor) and one dryer that

breakfast ended at 9am

the pool ,breakfasr clise to store

spacious and well laid out rooms, kitchenette, 24/7 fitness room, pool open until 10, airport shuttle, breakfast

pool, gym, kitchen, staff

decor, spacious and well laid out rooms, kitchenette, 24/7 fitness room, pool open until 10, airport shuttle,

the breakfast was very good, with a good selection. clean facility and room.

property was great! breakfast choices were okay

was very rude when i complained about the towels that blood didn t wash out from their laundry

the guest laundry was very expensive, especially considering one dryer is damaged allowing clothes to clog

laundry room needs fixed up

cleaned we never offered new linen, when we asked for more towels they were always doing the laundry then

after work we tried to get clean towels and wash clothes but were told laundry was closed and we couldnt get

laundry carts in the hallway all day. room service didn't work.

size beds -> not full size beds, a microwave & fridge, clean & roomy, plenty of towels, and a laundry room for

have been nice to have on site laundry for guests

out dated furniture toliet seat old dirty shower old outdated...no laundry facilities.

only in rooms with a king bed, double beds are full size beds not queens, no room service, no laundry, drinks

breakfast was terrible

the breakfast lady with the ponytail looks like she s from india needs to be removed asap, she s

some of the parking spots the pavement was all broken up and rough

was amazing the staff is amazing and so friendly and have a amazing breakfast every morning the rooms was clean

breakfast was good

i loved that there was accesible parking close to the hotel doors

the grounds were well kept. the decor was modern and fresh. pool was well maintained.

weekends were loud at breakfast with kids running around everywhere, but should be expected.

parking was strange and landscape of outdoor areas could be nicer but not a big issue.

the only other thing is they put a family next door like an adjoining room with small kids, and you could hear

place cheap online rate pets allowed small pet fee laundry on-site with one fre wash n dry staff great pool view

my laundry was stolen from the dryer and that my room was filthy but i was comped 1 night so i

was very rude the room was not what i reserved the pull out sofa was dirty and had to hunt down laundry very

laundry room was open but only 1 out of 4 dryers was working

the laundry did not work and clerk do not have the care

laundry machines were a disappointment.

of dog $25/night and pool was not accessible because (we were told) waiting for city inspection

very clean. pet friendly.

pet friendly

the area felt safe, there was plenty of parking

plus if u want to any laundry in thier laundry facilities which consisted of one old small an outdated washer

didn't have quarters for on site laundry

no quarters for laundry at front desk. door didn't lock/shut securely.

was really small, noisy location next to pool (constant stream of loud people) and laundry room (machinery

laundry only takes quarters

the laundry facility was clean, the kitchen in the room was well-stocked with cookware/diningware, and

the staff... like laundry.... the location

about our room met or exceeded expectations, and even though i never used the laundry facilities i was blown

we're very friendly housekeeper had everything i needed plus more wonderful idea about the free laundry part of

we also loved that there was laundry and gym for public use

ont desk agent) assigned me to the noisy laundry room and utilities near room 530 on my first night of stay

the laundry room was dirty

the laundry room was filthy.

ont desk agent) promptly responded to my concern about the noisy laundry room and utilities near room 530, which

stayed two weeks and laundry machines broken the whole time

must wash towels at laundry mat between

the bathroom in the lobby is always locked trash all over the parking lot

a car was in the parking lot until midnight playing loud music

a restaurant and fitness center/gym would be wonderful, especially for longer stays

it had more of a cot for a bed frame, fridge was stained/ dirty on top, kitchen unfurnished (did not know before

their laundry room was high priced and the ice machine was always broken 3

the laundry comes back still stained and dirty

professional staff and housekeeping etc, location, on-site laundry, close to local transportation if you need

ending breakfast too early

thanks to booking the young lady that took mine request was very nice patient also it was pet friendly after