the hotel was quiet and there is free laundry

free (clean) laundry facilities

the laundry bins were in the hall to my room the day i checked in and the the morning i checked out

parking kinda sucked and the fact there isn t daily room service

each room has a great little kitchen and it was ideal for our trip

i did not use the laundry but the fact that it was available was good to know

rooms were nice. laundry machine was easy to get to

older gentlemen and older lady on the laundry of hotel very friendly and welcoming

the pool was still closed and they wouldn t allow us to sit at the tables inside the fence

the in room spa tub jets were a little weak

were clean- however a lot of rubbish and dirty laundry outside

plenty of parking

and for a smoking room, smelled good

wifi down

wifi doesn't work well on the far side of the building

they had free on-site laundry

my favorite was the free laundry this helped us out a lot

the rooms were clean and very nice. bed was comfy. it had on-site laundry for free.

we enjoyed the spaciousness of our suite and also the free laundry facilities.

liked that the room was like an apartment with a kitchen, bedroom and laundry, since we stayed 2 weeks

24-hour laundry facilities and pet friendly

pet friendly and laundry room opened 24 hours

like the fact that facility has a ice machine a 24-hour laundry room and a pet friendly property

i liked that they had a pool and laundry facilities

there was adequate parking and our room was near the front of the hotel

and new, very up to date machines in guest laundry, new building, rooms facing away from highway nice and quiet

i give it a 4/5 stars only because the dirty laundry i found was gross

dryer just needed more heat in the laundry room

our room was next to the laundry room, so it was noisy at times.

clean, friendly staff, laundry

is dirty from the bed sheets wifi don't work things are falling apart they will force u just to take what ever

the price, location, early check in (1:00) instead of 3 or 4 o clock.

wifi cut off & on, sometimes never would cut on but half a day.

went to go get the wifi password from the front desk and the night staff was asleep it took me a whole hour to

good value property with parking and laundry and swimming pool and breakfast

although my room itself was nonsmoking, every other guest was smoking on sidewalk outside

in comforter in smoking room and no shampoo

cost $40 for my two pets to stay the night which is the most i've paid in pet fees for a cheap hotel ever

poor wifi

place stunk of cigarette smoke , in the hallways and in the non smoking room

parking for larger trucks.

spacious. smoking ok.

blood on the walls, roaches on the floor, smoking burns in the sheets.

the parking lot was well lit & the room was very comfortable & clean, and the maid service was perfect

there were also some guest that did not seem safe, there was a guy that came in the laundry room with a duffle

we captured two in the bathroom and the killed those, and they gave us $4 in quarters to use for laundry

clean, friendly staff, great size room, business and laundry facilities.

we wanted to do some laundry and asked at the front desk if they could change a dollar for quarters for the

no possibility to get coins for the laundry washer

convince of doing laundry on facility.

i was told that if i needed more than one towel then i would have to find the laundry room and see if there

on site laundry facilities!!

no, so im like i know i left them in there cause i was hanging them too dry, i had just left the laundry mat

chose a non smoking room and it smelled like someone had just smoke, i also stayed four nights and it was

breakfast was superb

breakfast wasn t that good

kids were looking forward to the pool but it wasn't clean.

amenities, indoor pool, gym with cardio, mats, dumbbell weights and bench were very nice and the breakfast with

only thing i didn't like was the parking lot

the laundry room ate .75 and the front staff would not reimburse me for it.

i like the fact that i could do laundry

had to do some laundry which they have a washer/dryer room with soaps available

laundry is 3

and there was nothing to tell us where ice and laundry area was

the room i changed to has strong smelly laundry scent beads in the ac vent

the only reason we used it is because it was fresh out of the laundry

laundry facilities took my money (washer), and lady behind desk was unable to help

laundry issues, bath towels were limited

travel, and must use hotel pcs, 3) staff didn't have quarters, and we had doubts on whether the laundry machines

also the laundry facilities were down, and i had to go more than a hour out of the way on public

no laundry soap sold and no quaters ava at front desk

was dirty and very rundown laundry facility was closed and the breakfast they offered was literally just puff,

00 deposit, which is near impossible to get back because of laundry list of exceptions

they could add more choices to their breakfast that would be nice.

they have a guest laundry which i used as we stayed a week

room 104 is next to the guest laundry room/ break room

the guest laundry facility was very frustrating

the laundry machines take quarters (not credit cards) but the motel is cashless so i had to drive to

easy parking quiet area clean room bed was very comfortable coffee in room was delicious

omar did not warn me that laundry we have to use coins instead of quarters

the laundry was out of order. and they are a little expensive. but otherwise very good.

nothing major. coin operated laundry could be upgraded.

very clean, great amenities, nice pool

pet free rooms

our key cards never worked to get us into the pool

no pool, no jacuzzi, no bistro, limited housekeeping, front desk staff were inept.

hotel has a renovated (lobby) but found most areas (elevator area, pool area) aren't in good shape

gym is good. breakfast was nice. location is not good

loved the pool area best

really like the walking showers and the breakfast was great

breakfast

any breakfast after 9am

breakfast was limited

the property was very well maintained and the breakfast was great

staff was outstanding. breakfast was great great location. surrounded by numerous restaurants.

front desk, breakfast, uncomfortable pillows

loved the kitchen and the layout of the room

the breakfast was excellent, and the staff in charge were outstanding.

everything was clean and a lot of stuff to use for a vacation really good breakfast

construction happening around the property, the elevator was not functional during my stay, the gym was very

pet fee was high for one night.

kitchen and breakfast.

clean, rooms spacious and loved a full kitchen

room was a good size for our needs, kitchen is a good size with all you need to stay in

no guest laundry services

the morning breakfast, the laundry facility on-site, indoor pool and the gym.

was no hot water, & the staffs excuse was they were washing laundry

all laundry facilities were closed at the same time!

desk in the afternoon that i still did not have hot water they tried to give me excusses about laundry was being

laundry room dryer out of order

hotel felt like a ghost town with nobody around and you could see into all of the laundry and staff areas

staff was great pool was actually open room was clean breakfast was good

clean and friendly. breakfast was good. pool and spa were great

was not enough handicap parking

highly recommended, clean, free parking and friendly staff

no breakfast, adequate staff, no lights in parking lot

loved having a full size frig and mini kitchen area

bed was hard and weird people hanging out in cars in parking lot.

the listing mentioned a kitchenette with a place to cook and store food

the rooms were advertised with a small kitchenette in each room and there was not

paid for a bigger room with a kitchenette, fridge and microwave

the staff was awful. we were told they were pet friendly but really weren't.

the main downside is that there was no kitchenette despite it saying there would be in the description

were no laundry bags but other than that, it was great

the breakfast was adequate. the beds were very comfortable. i will definitely stay there again.

it would have been nice if the pool were open.

the gym and pool area were also subpar in my

also, the parking lot was right outside our room

breakfast ended at 9 on sunday versus 10

only thing i didn t like about it was that they had to shut down the pool because of the virus which is

no one advised me , when i check-in, that there was a extra fee for pets!

was some construction or something going so parking could have been better

location and free parking

pool area and pool , cleaned out , chlorinated for use

good breakfast and good location

left early in the morning but was able to enjoy our breakfast

breakfast could have better on weekdays

was perfect except the two connecting parking lots are always being under surveillance by a male benbrook cop

parking lot is a bit small and hard to find a place to park if you arrive later in the evening, but

pet friendly.

location was excellent as it was one left turn out parking lot straight to stock yards

parking lot a little small for larger vehicles.

location was excellent, easy to find, there were several options to enter and exit the parking lot

free laundry

we used the laundry, gym and pool

on the room door telling me breakfast days and times along with other amenities such as the gym, washer and

location, staff, parking, breakfast variety, friendly staff.

kitchen

there were coin laundry machines and vending machines as well

could hear laundry room!

very professional staff like they had laundry facalities here

oh wait - the wifi worked fairly well

the pool

so were the pool, gym and sauna

so were the pool, gym and sauna

need more guest laundry machines as one lewiston was monopolizing the one on our floor

also main reason for staying was the hot tub that we never got to get to due to all the little kids in it while

the location was great! i loved the mini golf and the outdoor area! the wifi was good also!

free parking.

the waffles and omelet bar made breakfast on mother s day extra special

property had nice features like indoor pool and outside fire pit

the breakfast was great, room was great, staff was great and the on-site store was great with an

the wifi was difficult to access and was very weak that i had to use the data from my phone instead

breakfast was delicious! our room was very nice and felt almost l like home!

everything the kitchen ladies were so kind and polite and pleasant but enjoyed everything

the laundry room was clean and well maintained, as well as the pool and lobby area

everything was great! even the laundry!

i had to take the elevator downstairs to throw away items in the laundry room for items too large for trash

pool open and breakfast available

the tv mount allars tv so move the tv overall the bed the shower the kitchen in room

handy laundry and workout center

a gym and a laundry facility is onesite

staff, nice room, great breakfast selection and the on site laundry was convenient

safe in room, no laundry disposable bag in room, pool freezing & my daughter got immediate rash from pool (we

no indoor heated pool, the breakfast didn't include eggs and bacon, outside loud music

water pressure was terrible and the sink faucet was having issues and the laundry room had a leak from the washer

laundry facilities app did a coma date canadian postal code

i would like the gym to have more of a variety of weights

great sofa bed so all the kids could have a bed

breakfast was a little disappointing

walls, it sounded like a plane landing, we found out that the room share a wall with the hotel laundry room,

was really nice they also supply soap and dryer sheets for your laundry if you want it

good spread for breakfast. staff very accommodating and did an early 4:30am start for us.

breakfast had terrible options (definitely not for kids) that weren't fully available because of the amount of

the jacuzzi wasn t working and then the pool was shut down by the city.

free washer in laundry room

facilities laundry gym and pool were good

landscaping seems poorly tended, dead plants. outdoor pool appeared to have green water.

hot breakfast every morning

the breakfast was also special

disability room near elevator and laundry room

also they provided pay to use laundry facilities but wouldn t make changes at the front desk or have any soap

this establishment also had an on-site laundry facilities which was a extra bonus after have been traveling

simple things like change for laundry, getting up to the counter, etc

just need to keep the pet area in back a little but cleaner

laundry room was very clean and vending machines were full

conveniently located. simple laundry. friendly staff. big comfy rooms

the laundry facility was extremely expensive $2

not very clean, no toaster, no frying pan, no laundry bag

fantastic stay. beds are new, pillows soft, breakfast and coffee great.

staff is amazing and love the on-site laundry

friendly staff, great parking, cleanliness, quality of room and amenities

the rooms were nice! kitchen had a big trash can. beds were so comfy and so was the couch bed.

yes breakfast

ended up in a room with bad pet odor so that did make the trip frustrating as the room always stinks

staff , laundry area , patio

loved having kitchenette especially with kids we could eat on our own schedule

there is free parking

all the places i had to visit were no more than 20 minutes, a lot of stores close by, great breakfast and very

we enjoyed the indoor pool and the kitchen area.

breakfast area was clean and there were lots of choices

the pool was small but durable, the only thing i would say about the pool was the towels were extremely

the gym was open 24 hours.

hotel is located inside a shopping mall, in the back of a parking lot, near other restaurants and shops

the fact that cov 19 is going on that the pool and breakfast wasn't available but that's not the hotel's fault

get them back because one of the people on staff had told my child that they didn't have enough laundry soap to

was told they didn t have time for laundry or to make it & 10min later brought sheets for me to make my own

laundry matt expensive and it's and vending machines take your money

and the laundry was not working correctly so we had to cancel my partners medical appointment and it

rude staff once a week laundry tv did not work

great location and very friendly staff. gym is reasonably well equipped

the swimming pool was very tiny

no free breakfast

no free breakfast or bar

no restaurant just a simple bar menu in the morning

great hot breakfast selection.

distance to a great sports bar and also a 24 hour restaurant that serves breakfast all the time

were told we could do a early check in at 5 am by 3 different employees and not get charged for another night,

the powdered eggs at breakfast.

we asked for a late check out and the helped us out with that

pool closed, no laundry

there was a security guard patrolling the parking lot

the pool was beautiful and inside the hotel but was closed

went to a lot of trouble to accommodate our early check in to make our stay better

no vacant handicap parking spots

the proximity to the university village, the restaurants on the river, the free parking, the laundry facility

but the staff was wonderful and gave towels as soon as they were washed in the laundry

staff, very comfortable bed, laundry facilities very handy, within walking distance of many places to eat, great

convenient good laundry facility

i asked for new linens and was told that they were not doing laundry for the day

the guest laundry was also super handy as it was on the floor we were staying on

we liked that a laundry room was available

close to the train tracks, very limited gym

is fantastic, kitchen and separate living space is wonderful for a family with young kids

pet fee was pretty steep

easy to use laundry facility

cleanliness, the access to the pool and laundry. the staff was so friendly and courteous.

laundry room was a plus

the pool and the staff. free laundry

indoor pool for the kids

did i mention they have a complimentary laundry room

clean, staff is excellent and great amenities including complimentary laundry facilities, pool, hot tub and nice

bedroom/living area and having the kitchen

pool & amenities, breakfast was good & it was convenient having a couple of food places only a

the bed was comfortable, the pool is never crowded , and big gym

pool was small and had only a few chairs - restaurant had weird food instead of normal bar/western

the rooms were lovely, nice pool areas also

the location was not appropriate for kids breakfast was a deception

loved the location, breakfast was also good and served by very friendly staff

it was in a bad part of town. i didn t feel safe with my kids.

convenient restaurant and bar with great service, delicious food and incredible cocktails

has both ladies & mens apparel, lots of fancy cowboy boots, interesting home goods, art & a huge bar

excellent restaurant and bar located in the hotel

location especially if you plan on bar hopping it in the middle of it all

the history and the location, great bar and restaurant

have enough change at front desk for the coin operated laundry on-site

loved the pool.

our room overlooked the pool got woken up before 8am from kids yelling and swimming

no breakfast included and paying for parking.

pool was murky

exceptional staff, cleanliness, and pool. will be returning next time i'm in ft. worth.

the hotel is beautifully decorated and clean. happy the pool was open til 10pm. we loved it!

we also absolutely loved the pool hot tub this morning

we had such an amazing time in the backyard and in the pool

the two bars, fireplaces, outdoor spaces, and the custom lucchese store on-site make the experience truly

thing i wished for was a laundry room where i could wash my shirt

no, guest laundry

a laundry for guests to do their own would be good as the in house laundry service is very expensive

they had a indoor pool but the outdoor is heated and could use a guest laundry but there is one just down the

quite a small bar and breakfast area for the size of the hotel.

location was great, the facility was clean, the staff was friendly and helpful, and the breakfast was very good

breakfast was not to my taste

food was good at rooftop and breakfast

no pool

breakfast was good, not great. near tcu and good restaurants. like the bar upstairs.

oh my goodness, even the laundry staff was using the stairs to haul towels up the stair

a laundry dry cleaners service would be good. and shuttle bus to go a little longer

just one problem, and it's not huge - the laundry situation needs to be worked out

guest laundry was well kept

even got a laundry room if you are passing through as we were

the solution they use for laundry soap on their bed sheets

the bar was also a plus as we enjoyed their happy hour

noisy lobby due to overflow from bar area

and the toilet paper wasn t a new roll, there was also trash in the bathroom trash) i think room service

the workout room and pool were also very nice

such a lovely hotel, great bar and cozy room/bed.

pool was indoors and very small.

kids all around us

hot tub was out of service. while kids swim i'd like to sit in hot tubs.

the pool in the fitness center was not a pool, it was a bathtub!

no room service on sunday night.

my kids thought it was cool though

the rooftop bar was closed for renovation. we will have to go back when it reopens.

i wish the rooftop bar would ve been open

we paid for room service to bring in a coffee

no pool and gym

also they have free wine served at the bar from 5-7pm, which we enjoyed before walking to dinner

loved the small library and the bar had the best low-key posh vibe

i would like for you to open the bar back up

we were disappointed that it did not have a bar in the hotel

only negative i had was the laundry doesn t accept cash or international credit cards so we weren t able to

the guest laundry very convenient

there wasn t a laundry bag provided

there is no room service but jake's burgers is across the street & a corner bakery downstairs

the swimming pool has a loud ac unit next to it.

the room service order form that you put on the door was never picked up (so no breakfast)

stay started with excellent valet service and an early check in

we ordered room service coffee and it came up quickly

no room service or any services

no room service .for food, coffee etc.

we paid for was as cool - these are little things but felt you needed to know them - ohh and the laundry room

the dryer was also out in the guest laundry so we had to wash our clothes then hand them over to house keeping

always love embassy suites because of the indoor pool, the hot made room order breakfast and the managers

a larger swimming pool would have been better if multiple people are there at once

they allowed early check in for us which was really nice since we were weary from our travels

no room service available daily without request

also i asked how to access the wifi and was given totally incorrect information

disappointing that bar etc were not open, but it's covid

hotel restaurant & bar a plus

hotel didn t have its own bar and no place for lunch.

signs to say where guest laundry was located, but staff were helpful in directing where the laundry was

we didn t have any laundry bags in the room, no soaps and little complimentary items that are usually provided

also, very nice bar area & the breakfast area had plenty of seating

it out for a unique experience) as well as other pubs and resturants, not far from pete's piano bar and more

/ could tell that they would just place more stuff on top of the old stuff gym: - weights were missing and only

oh and an amazing gym with the latest equipment and a great selection

everything but i think that free breakfast would have been great

booked a room with breakfast included

breakfast was not included

bit more of a variety of breakfast/room service options would have been nice

clean comfortable beds lovely friendly staff modern free costa machine in reception pool laundry

breakfast is nothing to get excited about

very clean, beds are very comfy, there is a gym and pool. the staff are friendly.

maybe some more gym equipment.

nice hotel, there is a swimming pool and a gym

there was even a laundry basket in the closet

as we were traveling before and after we used the laundry room . excellent. breakfast excellent.

i used the guest laundry and it was great

guest laundry open 24/7 with many machines

location, staff, room equipment, laundry room.

pet friendly, nice view from our room.

my kids liked him as well

free parking 24 hour room service

pool open later?

my kids liked him as well

the indoor kids pool is great and our favorite

loved the privacy and the pool.

the pool is great for kids, but we would have liked a hot tub

breakfast was fantastic. staff were kind and helpful. room was spacious.

the staff security of the whole facility and the kid friendly pool

negative to say, but possibly a small kettle for the kitchen and a makeup mirror for bathroom

hotel had washers and dryers, and when i got to my room, she had already left tide pods on the kitchen counter

the hotel wifi does drop out frequently during peak periods

loved the layout, design, accessibility, private parking, and walk ability in the morning to get coffee and see

this is a very hip and modern space. perfect location and free parking.

pricey to not have all good perks of a great hotel, no microwave no laundry bag no free breakfast and charging

beds were comfortable. it was close to the venue and the room service very quick and efficient.

parking is $48 for one night; they didn't do room service for us for two days so we ended up in switching to

time we went there, the gym and pool facilities was under renovation which was kinda not anticipated to happen

i didn't like the fact that you did not have a day spa on the premises.

hot water in the shower and no free wifi

room service would of been a great option

i also like that there s a restaurant and bar on site

area on the second floor could use a bar during events, its a really nice area

we used the laundry on site and we were very thankful for these facilities

weak internet connection and old washing machine in the laundry.

they have open laundry rooms in each floor so that was

great breakfast. good guest laundry which was quite cheap.

laundry room

no laundry facilities available

gang bangers seen driving through parking lot

were told upon arrival they didn't have a pet friendly room

did not feel comfortable staying there and did not feel comfortable leaving our rental car in the parking lot

didn't use the pool but would have been better if this was hidden and not overlooking the carpark

workers were very kind. they had an ice cream vending machine. you can do laundry there.

laundry room key card just as bad

i will try the laundry facilities tonight

she argued with me for 5 minutes looking at the camera screen saying that she's looking in the laundry room

we loved the fact that our pet was welcomed to take a trip with us

there wasn't anywhere to sit outside while doing my laundry.

staff was difficult to understand and i was fearful using my credit card and using the wifi

the free wifi

my wifi never worked

no laundry facilities

booked a no-smoking room but we got up to our room it smells like an old dirty ashtray and old smoke and the

there was a grill/smoker in the parking lot so that told me people lived in the hotel, which was fine, but when

loud lots of kids yelling and screaming

the room and the fire alarm is covered up with a plastic grocery bag guess thats what made it a smoking room

the laundry facilities remain unlocked at all times and isn't cleaned on a regular basis..

broken bed, tv didn t work, laundry facility not working

i appreciate the fact their was a laundry mat, inside the hotel complex

laundry facility open 24 hours a day, prompt maid service daily, and frequent

the shape of the hotel. the gated laundry

was nasty people hanging out side selling drugs they lie about breakfast they lied about a guest laundry room

non-smoking room had smoke stains in sheets and there was no trash can

there was no breakfast the pool is never open and there's roaches.

customer service was very good. parking was easy.

the property did have a pool . it was usable.

we were also unlucky with laundry room - out of order for the length of our stay

pool was closed and laundry machine was out of service

the pool and hot tub were wonderful

the phone literally had wired connection in the room, had to walk downstairs to get updated wifi code minutes

also the parking spaces for handicap were very small had to do a 5 point turn just to get

laundry room closes at 9 carpet in rooms are nasty beds are lumpy

didn't like the laundry room it has just 1 washer n a broke dryer it didn't make sense as nice as the hotel

breakfast could be better

the smoking rooms

was great, i have no disabilities but i particularly appreciated that the pool has one of those mechanjzed

only one laundry-machine for all guests

) was right next to the laundry roof vent and smelled like laundry exhaust

in hall around the maintenance room and laundry room on first floor between rooms and lobby

laundry thumping below room loud

noise from the laundry room was ongoing at night when we were trying to sleep

put us in near the laundry room. if was incredibly loud

laundry facilities is 1 washer and 1 dryer which can result in queues

had a little trouble connecting to the wifi which the staff assisted with

pictures of bar and other areas online were misleading

very well lit and clean parking lot and very close to billy bobs so the uber ride wasn't too expensive

they didn't have any soap in the laundry detergent dispenser and the dryer did not work

front desk attendant made us go get the items, bring them down and wanted us to put them in the laundry facility

i emachines didn't work and the laundry room dryer was not working

day room wasn't clean find dirty laundry and black stan on sheets and room was fresh smell like smoking and

was no breakfast but you get what you pay for

nothing special. new carpeting and onsite laundry and workout room

guest laundry (diy) has 2 washers

for rooms and the staff did not clean the area while in use, the hallway smelled like wet stale laundry, the

hotel was ,we loved the pool area and loved that it had ice machines on every floor,loved the laundry facilities

has a laundry which was very handy

guest laundry and vending machines are outrageously expensive

maintenance on laundry room, bathrooms, and cleaning

no laundry soda machine didn't work homeless ppl wondering around guy sleep at front desk

only one laundry machine

2 issues, the guest laundry needs serious attention, the washing machine will not take quarters easily, and the

the washing machine in the laundry room is a joke

wifi was very inconsistent and really inconvient

free parking and wifi and breakfast in the morning

the front desk failed to tell us anything about wifi or password

unknown origin $50 per pet deposit clearly not used to clean after prior pet guest carpeting gross

the parking lot was not full and put me in the very last room in the upstairs

dogs in rooms barking at night, cigarette smell in the hallway, dog feces in the parking lot