it was pet-friendly. the room and bathroom was clean. price was right.

breakfast was all sugary carbs

pet friendly

room looks somewhat modernized, but the rest of it look just tired in need of pete, and a little bit

a better breakfast would be nice. bed was comfortable.

the entire property was good for me with free breakfast, a bar on site, guest laundry and a great pool with

i ve never seen a waffle bar with whip cream and strawberries before

pool area.

the entire property was good for me with free breakfast, a bar on site, guest laundry and a great pool with

front desk staff, pool closed

in the middle of the night-not happy; ice machine not working; ran out of milk for breakfast; no laundry detergent

the free laundry service and honor services for the snacks were awesome. what a great place

clean - i do recommend adding a makeup remover wipe or black washcloth into each room so poor laundry doesnt

modern rooms, tall ceilings in rooms, great breakfast choices, reasonable price, close to the casino where we

the pool is clean

guest laundry and complimentary soap and dryer sheet.

hot tub/pool area was good, guest laundry facilities were good, room was small but comfortable

parking lot not plowed. sidewalks not shoveled.

available to assist following nights, without notice or any change in price we re without room service

great hotel great breakfast, shuttle to mayo, nice pool, clean, friendly staff, reasonable.

laundry down the hall

great location for us and shuttle to mayo very convenient

were super comfortable, staff was friendly, breakfast was great, hotel was clean pool was clean and hot tub was

our son loved the pool. we all enjoyed the hot breakfast. the beds were great!

breakfast was pretty basic, but still good

everything service, location parking and friendliness.

breakfast was good. room was nice and big and comfortable.

the hotel has an indoor and outdoor pool but unfortunately we didn't get a chance to enjoy it because we forgot

the rooms were very very clean and young lady serving breakfast so friendly and sweet!!!

we enjoyed the spa room! helped kick our honeymoon off!

loved on site laundry, pool area clean and nice, water and ice available, and breakfast was amazing with a wide

laundry facilities were out of

love the spa and pool

the pool area was clean and attractive

breakfast was excellent, with eggs, waffles, fruit, pastries, and juice

smell of laundry detergent or dryer sheets or something was overpowering in the hallway

the laundry room was open all night and had to listen to clanking from clothes in the dryer until about

walked by a very bad laundry room

breakfast had plenty of items like cheese omelette, sasugge,wafflle choose from, but most were

room easily accessible to parking lot

we also like that there s an indoor gym and laundry area

the suite we reserved was a great size! the pool was nice! the free breakfast was a perk!

good breakfast

the kids pool was absolutely perfect for my grandkids (age 2 & ,5)

the room and space was awesome. great for bringing kids! pool area and picnic area super awesome

laundry facilities were pretty dweet

they have laundry facilities

5 mile radius as well as a few laundromats (the hotel does have its own laundry room for guests) , a walmart,

the breakfast was a

due to my sister being in the hospital, it is always clean, the staff is amazing and it is pet friendly

having a little kitchen in our room, free laundry was wonderful, theatre room, breakfast in dining area, very

the onsite laundry facilities were very convenient and clean

the hot tub was not working but all in all we enjoyed the pool.

nice and clean, and the little sack breakfast snack was so nice.

the breakfast was great

appreciated the fitness room and guest laundry

we noticed a laundry area in case of extended stays too

we were in town for the mayo and i wanted to use the laundry services; sign in the laundry room says see front

free breakfast clean laundry area

no laundry change at front desk, i walked 1/2mile to target for quarters

sunday evening meal in the bar was just ok

cut off of food service in the bar at 9:00 p.m.

room service was available, and we used it for drinks

wifi was unsecured

the port bar was very cool and the bartenders were exceptionally good

the laundry facility had machines that were constantly in and out of order

free laundry, yes you read that right

loved the free laundry service

free laundry, although we did not need this trip, good to know

a laundry room was great; however, just like an apartment, some of the equipment wasn t working and

friendly staff, new clean rooms, and pretty good breakfast

so we spent $100 that weekend additionally on local community pools for my kids and i

instead of having a schedule, drunk guests with alcohol in elevator and lobby, and allowance of pets though the

the pool is out

breakfast was limited due to covid. plenty of parking. a clean place with good staff.

pool, laundry, everything was clean, and friendly staff

nice to have laundry on-site, workout room, pool, etc

great location, safe, clean, pool, laundry, breakfast, and courteous staff

the parking lot needs to be larger.

wifi only worked the first time i tried it

bed bugs and dirty laundry i have pictures

the hot water tap just trickled in breakfast area

no continental breakfast worth eating

coffee was not ready at breakfast time

quiet room and comfortable beds. good parking. ac worked good. location was good for us.

before i left i heard a loud bang -i looked to find that housekeeping was dropping laundry baskets with the

stains on bedding very unsafe lots of criminal activity couldn t lock door properly ac and wifi didn t work

pet friendly

pet friendly, good location wifi work great

pet friendly and area to potty

and having a laundry available in-house is convenient

on-site laundry room was a blessing

great staff, clean, hot breakfast, laundry, shuttle to mayo

access to rec trails around carter lake, proximity to mayo facilities, great breakfast offerings, & comfortable

i loved that the breakfast was available at such a wide range of times, from 5:30-9:30 which accommodated my

i broke out in hives and staff was fast to check into what laundry soap is

there was a laundry fire, understand it's not within staff control but was annoyed be woken up multiple time

a sloppy mess inside with gloves on the floor, knocked over cleaners and heaping piles of dirty laundry

friendly desk staff/proximity of dave's/discount at 3 eating sites/laundry/breakfast

i called the service desk, i girl was rude and said they had a busy weekend and were doing laundry at 8 p

loud kids running in hall after

easy parking

the breakfast is great and the staff is friendly

indoor pool and fitness center are added bonuses

shuttle to the clinic was super easy

room was clean and comfortable, awesome that they had free laundry machines to use and complimentary detergent

obliged an early check in and late check out request

gym is a bit small but functional. pool area is nice but the pool is not really lap-sized.

had an unexpected procedure added on to my clinic visit and the hotel was so nice in letting my kids stay until

if you have kids it was maybe 5 blocks to a nice park and playground

very pleasantly surprised. breakfast was great too.

loved cheryl in the breakfast area. she is a jewel

also i did think that the pool area was also quite good size wize aswell

breakfast was great, supper on wednesday was great, hallways smelled like newly renovated, new ice

pool and gym were nice

the kitchen, bathrooms and laundry were clean and modern

loved that it was an apartment so did my laundry and cooked the whole time i was there

also, the in room laundry was amazing

the appratment was clean and kitchen appliance were good

we utilized the hotel shuttle for all of our appointments and it was so convenient, clean, and easy to use

laundry availability very helpful

very nice rooms and the onsite parking and free shuttle to mayo was great!

parking a bit cramped but included

could use more parking

continental breakfast simple but adequate

the laundry room was helpful with no charge for use

two free newspapers in lobby each day with free laundry facilities

the laundry was very handy to have

nice to have laundry facility

the laundry room was

they also had a laundry room and underground parking garage which was great in this cold weather

right across the street from mary brigh building at mayo and had free laundry facilities

s right across street from domatallia building at mayo which was walkable and there was free laundry but you

complimentary guest laundry room

great breakfasts, free laundry, and their happy hours on monday, tuesday, and wednesday!

laundry nice

everything, gym, laundry, breakfast and snacks.

pool only open till 10. no adult only time

the rooms, the lobby, the breakfast, the pool

in room kitchens for extended stays

parking and laundry were included in price

also, laundry facilities are in the hotel, with detergent and dryer sheets available at the front desk

the free laundry is very convenient

to hospital where we had to go, restaurants on the same street well within walking distance, free shuttle

would wish the hotel update their website with the new changes concerning breakfast, room service and any other

work out room really nice, guest laundry much appreciated, covered garage a plus

walked to downtown mayo clinics but free shuttle to all mayo sites

the pool was also closed

anyway, but when we had an issue with the toilet in our room, we were upgraded to a room with a kitchen, so it

friendly staff, convenient location. great covered parking. bar service is nice to have.

other complaint was minor, extended stay with kitchenette but ss pan with warped bottom only made contact with

safety bars on the tub. non-pet rooms! better parking

had a working kitchen

great staff, great breakfast

the room was spacious. the kitchen was adequate. the staff was friendly and helpful.

room was dusty and no small linen bag supplied to take dirty laundry home in

the laundry facilities could be better but at least there is an option. housekeeping's cleaning

the guest laundry area and machines were filthy

the laundry room was easy to get to

the kitchen area is too small to

and nice, friendly staff, great fitness room, fine morning buffet (had everything needed), great laundry room,

a great stay for our needs. gym machines were average. pool located off site.

liked the: room size, cleanliness, friendly staff, location, tasteful breakfast, underground parking, hotel

in the lounge, drinking water in bottles as needed, peaceful and quiet, great wifi, well-equipped kitchen incl

good breakfast and nice kitchen facilities

laundry room was closed down so i had to push my moms wheel chair to their sister hotel which was

bartender was really nice and the laundry facility was helpful

but astonishingly comprehensive); the charming pool; the friendly, helpful staff; the guest laundry facility;

laundry room has been closed for months

the martini bar was crowded and very friendly

the pool could have been cleaned, and the tower lights on.

had to request house keeping and did not provide room service

room service choices were awful

beautiful, new, clean guest laundry on site; an extremely considerate measure

pool, hot tub, and sauna were over run with a lot of kids, which made it difficult to relax and enjoy

pool and food

daily housekeeping service good gym incluiding sauna , steam room and indoor

we loved the room service and they took us and pick us up from the mayo

the pool was closed for maintenance which was a bummer for my daughter

avoid rooms overlooking the pool. was very noisy

room service was delayed as they would not pick up the phone on time .

room service came from another hotel

the swimming pool could have been heated

the staff however did recommend the bar /restaurant that did their room service

didn't use the fitness center so couldn't rate that

no pool or hot tub

better room service choices. not enough healthy choices.

the staff however did recommend the bar /restaurant that did their room service

wished for complimentary breakfast, laundry bag.

shuttle service is always awesome. the driver is efficient and does a great job.

they also have a private shuttle to mayo

no free breakfast

clean. good wifi.

laundry facilities not in the main building

laundry room

have all the amenities, great accommodating staff, they allow pets, have laundry, pool, hot tub, game room,

the day we checked in at front counter was a huge 3 foot tall pile of dirty white laundry, for all to see out

did not like the property- over priced and filled w/ kids who ran around halls banging doors pressing every

laundry room was dirty

it was located across the hall from the laundry room and i wondered if that's what caused it

all the juice on breakfast bar tasted off.

i like the room and breakfast

was so much fun for the kids, big hot tub and the staff was great

shuttle to mayo wonderful

exceptional! great breakfast.

the pool and hot tub is a nice size and very clean

the continental breakfast was very good

great breakfast and location. very clean!

breakfast good, laundry facilites and the pool/hot tub very clean and enjoyable

breakfast options, love the layout of home2 rooms, great gym and laundry facilities

the kitchen has an apartment sized refrigerator with plenty of freezer space

kids went to work out and it closed and hour early for some reason

breakfast was really good, the room was comfortable and the shuttle to mayo was very convenient.

laundry facilities weren't available, told

i chose it for the laundry facility but when we were there the dryer was not working

i was not told i was being charged extra for my kids to stay with me in my room which is ridiculous that you

early check in was great.

i know that due to covid rules it wasn't the full breakfast but it was still good

no laundry

hallway carpets were in dire need of cleaning, garbage and dirty laundry were left in hallways over night, pool

the parking lot lights were not on in the evening, but they were on in the morning.

snow removal had been done in the parking lot and it was slippery it will be very messy when it does finally

the gym had a tv that was 1/3 blocked by some equipment and on the 3rd day the tv stopped working

and helpful staff, very spacious rooms with actual kitchens, on site laundry, breakfast is included, hand

breakfast options

quiet, comfortable room with kitchen

the living room and kitchen area gave a home- like appeal after a long days travel

breakfast had a variety of things to eat

in room safe and on site laundry machines

they were testing up the parking lot for our entire stay and towed our car without telling us.

continental breakfast was great and the shuttle back and forth to mayo every 30 minutes was very convenient

we didn't have time to use, the pool was closed for extended repair/maintenance

continental breakfast was great and the shuttle back and forth to mayo every 30 minutes was very convenient

i was so happy your facility has laundry room.

location. laundry facility friendliness is staff

our room was close to the front desk and the hotel laundry

parking, simple but hot breakfast, cheap laundry for guests and very friendly personnel

get to the parking place with an outlet to plug in the car s engine heater, we had to walk down an incline

laundry onsite

their reason for sandpaper sheets is they outsource the laundry

no kitchen or laundry facilities

the laundry was down due to broken water pipes

dirty laundry in hallway all night, kids yelling and banging on walls until 1am. no elevator.

and wash the pillows there was what looked like old dried blood on one after i piled up all the laundry when i

price. laundry. loved the big room we had the first night.

great parking, friendly desk attendant, easy check-in/out

wifi bad no shampoo

the property manager was very nice and provided maps and parking options that was really useful

credit card laundry and no drinking glasses provided

it had a place to do our laundry.

when checking out, i waited 15 minutes before someone popped out from the laundry room

parking, friendly staff, access to laundry facilities, available kitchen tools & generally the fact that the

hard to find a parking spot and staff was dry on words very short

entire facility is kept clean, even the pool and hot tub

no warm cookies on arrival, promised some late, were not put out

gym was nice

the staff an the pool

easy to access rooms, lobby, front desk and swimming pool

when i asked the desk, she said none were available at that time and laundry was running but she didn

the laundry room had newer machines that are $2

tow vehicles that arent staying even though their lot has nothing but a giant parking lot next to it

they had small kitchenette but no supplies no soaps silverware nothing no amenities at all including no coffee

loved the kitchen and the fact that they are the only hotel that offers queen beds which are very comfortable

no special tv channel like hbo or cinemax and no laundry as advertised

the laundry room has been out of order for over a years

no working laundry area!!!

tv didn't have a hbo/cmax type channel expected and no laundry on site

laundry room has been out of service for over a month

tv and majority of washers and dryers out of service with no signs and staff has no change for laundry money

i ended up get clean towels my self from the laundry room

the laundry units didn t work so we had to use the hotel units

did laundry

laundry room

laundry room had paper all over the floor the entire stay

laundry facilities were on site which was an additional benefit

lumpy - i'm thinking it was also the bag they used to transport the prisoner's underwear to the laundry

we had to use a phone to call someone who eventually came down from the laundry room

morning i was leaving the laundry lady/ housekeeper was a little rude about me needing more towels and lied when

was super excited they had a shuttle to mayo clinic

have the same time for room cleaning everyday. parking lot could be plowed better.

location to airport, appearance, comfort, hot breakfast included.

economical, pet friendly and close to my appointment

they even picked me up at my exit so i didn't have a long walk to get on the shuttle