nice staff. great with laundry service.

there is a laundry service, which is very handy if you are half way through your trip in mexico to get some

we asked to wash some laundry, which was offered, but we needed to bring it down to the reception ourselves as

asked for laundry service (i had a small bag of dirty clothes, maybe 1kg) and they didn t tell me the price

were very loud laundry machines running in the night or early morning which made it really hard to sleep

not go out of their way to make our stay any more pleasant and enjoyable, from arranging express laundry service

they had a parking place too

the wifi also worked pretty well

great breakfast! great service and very beautiful garden landscape.

pity that 2nd rooftop pool was not open during our stay. :)

the next day the young guy at the desk told us that on the weekend, when the bar is open upstairs, they turn

the roof top bar is affordable and has a great view

dirty around the swimming pool, bed needs to be renewed.

wifi didnot work.

water pressure in the shower and inconsistent wifi - though the staff did offer other wifi codes to help with

friendly staff that went out of their way to help us (i needed to get some laundry done urgently, and they did

comfortable, clean room, beautiful garden/pool area, great location

the wifi wasn t very good - we basically had no internet our entire trip.

wifi was good

everyday the room service did us different bathroom towel art which was lovely to come back to

remove their motor cycle from my spot although they have a spot where to park right next to the laundry section

amazing location, fast to door laundry service with friendly ladies, really cool room design.

wifi worked great, rooms were great, bathroom was great, service was great

it is comfortable room, newly renovated.good location.free parking

amazing location, private parking, bed was big, room was spacious enough, in general all great

were incredibly helpful and friendly (the lady on reception on sunday evening managed to have our laundry turned

staff were really helpful in giving us recommendations and helping wi laundry

we asked to get our laundry washed-they ensured on time even on

were very helpful (particularly pablo), laundry services reasonable and quick, fast wifi and excellent central

what made us very unsatisfied was the laundry service the hotel offered us

location, everything within easy walking distance, laundry, food courts and a taxi rank all within 100m of the

it s right beside a good laundry place which was very convenient

is very traditional (i just loved the amenities), the location is just amazing, nice and clean pool, big rooms

very nice patio and swimming pool. cosy room

wifi was on/off

they did our laundry for us to a high standard for 50 pesos

they also washed our laundry for free

wifi was ok, not the fastest but most of the time it was good

very close to the center. easy access to the room. the room was very spacious. good wifi.

and the breakfast each morning was delicious

the staff were friendly, we did some laundry and it was done within 24 hours and only cost 100mxn

the very small pool is located right in front of some of the rooms, including ours

internet doesn t work in the dormitory and the wifi is super slow in all common areas

the pool had dirt in it after a thunderstorm and it wasn't cleaned (nitpicking here!)

parking instructions should be more clear (include picture of where you need to be, and include

good wifi

bar and cafe were great

there's a little pool now which is nice

the location is very convenient, there is a parking for your car

balcony) and the overall hostel & hotel is really nice with great common areas (such as the pool)

they got us ice, did our laundry, helped us with bags - were just precious

didn't speak much english, they were very helpful in terms of recommending restaurants, finding a laundry,

everything was nice: room, service, breakfast on the terrace, private parking.

ac and wifi worked well during my stay

only wifi didn t work sometimes, but for us it wasn t a problem.

the staff were helpful and gave us some good recommendations for food, laundry and cenotes

wifi wasn't working during our stay, but we didn't miss it

parking available for those who drive, in a good spot close to the main square and restaurants

the rooms and comfortable and clean, air con good, hot shower, wifi worked great everywhere

the staff is great, we had a problem with wifi connection and they help us to solved it

no onsite laundry and no in room safety deposit box

rooms were great, modern, new, we had a pool view

and pool area, friendly helpful staff, convenient location, new and clean facilities, quiet, nice breakfast,

wifi, parking, room

breakfast was tasty and very well priced

improve cleanliness of rooms and laundry service

touches like netflix with an account ready to use, a nespresso machine and an excellent 24 hour laundry service

great pool, selection of drinks and snack as well as service

very hard uncomfortable , noisy mattress springs , very small and not cleaned pool , only 2 beds by the pool ,

bed was comfortable, wifi fast and nice staffs

willing to look for options to see sights and help with laundry

are super friendly, and everything is close by bakery, oxo convenience store, bbq chicken shop, laundry mat and

pool was really cold and not too big, but it has a nice patio area around it

and put your bags), you get access to a great kitchen with fridge and freezer, free water, a pool, and wonderful

the wifi is not so great but adequate unfortunately a thunderstorm blew out the wifi

breakfast and the lovely stuff

wifi was rather slow

excellent generous breakfast

we ended up parking in the street, right in front of the hostal

breakfast is enormous nd included in price

from the minute we walked into the property, she helped us arranging tours, taxi, breakfast, laundry service

they were able to arrange laundry and a taxi to the tren maya station

wifi was almost non working

wifi connect was unstable

location, quaint / pretty building and grounds, very courteous staff, nice breakfast, quiet adults-only

breakfast went well and the laundry service was exceptional and fast

breakfast in the courtyard

the bar service close at 10pm.

beautiful setting. incredible staff. fun cocktails. hammock in the room. lovely pool. nice food.

the wifi was a little unreliable inside the bedrooms but fine in the public areas.

very friendly staff laundry servise

there was a nice pool

great value, very nice grounds, trees, tennis court, pool, nice restaurant with reasonable prices

the grounds were lovely and the parking was easy. our room was attractive and spacious.

i liked the pool most.

hotel offers bike rental, laundry service, own restaurant (well priced) and accepts card payments

had parking on site, got our laundry done, the breakfast was great with many options, restaurant s food was

spacious room laundry available staff was nice and helpful

they have a quick and cheap laundry service on premise

in mexican style, not far from the center, clean room, comfortable bed, perfect kitchen, own laundry, very kind

location, parking

excellent value for money! spacious parking and a nice room.

they also offer laundry service which is good

were filthy and when we told them they shrugged their shoulders and told us, yeah, their laundry service was

communication was not always great - i asked about laundry service, if they can be done before check out

location and pet friendly

really enjoyed the pool on the terrace and the rooms are spacious and clean

they did our laundry and the breakfast is good

the laundry service was a bit expensive for latin american standards

wifi was good

wifi wasn't working

we loved the central location of the hotel and the beautiful garden, where a breakfast is served

hotel with very friendly and helpful staff, got everything that we need, room service is very cute, rooms are

wish there was a bar fridge.

parking lot was a little cramped and our car got part of the rear bumper torn off and scraped by

the wifi was great

breakfast was delicious and creative with fresh squeezed juice, coffee & homemade tequila if you

great rooms, pool , great value for the money

there was plenty of parking

good restaurant and bar facilities

lots of space. free parking. big pool. quiet. super mercado next door. tv.

the courtyard with parking and a restaurant are very nice

big room, everything very clean - staff was excellent (let me do laundry etc

private free parking

the bar closes 10pm

wifi wasn't great but this seems to be a nationwide hotel issue

pool was a lovely touch

i felt very welcome and the restaurant / bar is open until 10 pm

hotel, nice facilities and pool, good breakfast

very nice hotel, beautiful garden, quite area, private parking

great hotel, rooms, breakfast and personal

the pool was cold, ok it was end of december

they even offered to help us with the laundry

the room and facilities were great, including good showers, a/c, smart tv, laundry service etc

clean, secure parking, quiet location with a beautiful garden

-the pool and garden are well maintained

enough time to properly experience all the outdoor amenities like the garden, beautiful swimming pool and tiled