the pool was a little cold.

50sqm (100sqm with garden) mini bar / chocolate

landscape design architectural design heated pool shuttle service was working

excellent wifi signal (each floor has its own

there is no smart tv, so even though there is good wifi, you are stuck with local channels

no laundry service

it was so loud in our room as the kids proceeded to empty bags and bags of marbles on the floor wood floor and

nice breakfast, excellent customer service, good location, very pleasant stay

it was so loud in our room as the kids proceeded to empty bags and bags of marbles on the floor wood floor and

breakfast is included

breakfast is delicious and the restaurant is not to be missed

great breakfast

the breakfast is unreal and everyone is great

i enjoyed the breakfasts but my wife doesn't really like eggs and for four days we had eggs for breakfast

excellent breakfast, and staff member esmeralda was wonderful

rooms are in bad shape and not as on the pictures at all. laundry service is really bad.

sauna and pool are such a welcome after a long flight and the staff are of the highest standard

the pool and spa are a great bonus! walking distance to everything the city center has to offer.

they shut the pool off on monday s but when i asked if i can go for a swim, they opened it up within an hour

gym equipment could benefit from a cleaning

in advance of our arrival all arrangements were made, airport pick up, tour guides, laundry etc in a very

we were also extremely impressed by the laundry service they washed and returned our clothes in just two

the wifi was consistent in our room

great full breakfast to order

to bring to the airport because we had to leave at 5am for thw airport and would miss our breakfast

very clean and offers laundry service

wifi was a bit erratic but on the whole good

the breakfast was great

breakfast is in bakery next door and is very nice

it was clean, the staff was very friendly and welcoming and the breakfast was really tasty, including a fresh

laundry service was quick

great staff, breakfast and locaton. very clean and comfortable. great value for the price.

fantastic location, very comfortable, super-clean, delicious breakfast

) pleasantly surprised by the possibility of room service

very good wifi

noisy, my room was close to the laundry center and staff ran the washer/dryers during the night making it

the breakfast was delicious

the bar offer no hair dryer

wifi worked well for us and we liked the style of the hotel

breakfast was simple but enough

location and friendly & helpful staff, big shower, free coffee, good laundry service, quiet, comfortable

good wifi, location, and pleasant helpful staff

good beds ad wifi in an old original

excellent location interesting history, solid staff and good included wifi.

late check out time and it was quite clean

they also have a laundry service where you can get your laundry back the same day

week was fine until i asked a lady worker about laundry and she said she would do it for $15 mil

the kitchen and roof top terrace is brilliant and has all you need

great room service, big comfy bed and lovely patio at the rooftop area

awesome wifi

walk trough tunnel, exit and walk 9min southeast), great wifi extenders, netflix tv, laundry wash+dry 30000,

to end point universidades, walk trough tunnel, exit and walk 9min southeast), great wifi extenders, netflix tv

almost nothing for cooking in the kitchenette

well located, cute place with nice common area, gym and spacious room

helpful staff and the gym is pretty good, including a sauna

wifi sucked, noise from the nightclub until 3am.

wifi could be better

better wifi

there was music playing from the bar downstairs until 2:30am

mini bar was usefull

didn't like the access to the rooftop as you had to walk by laundry room and encounter bins of bedsheets and

breakfast was good, but limited options

nice staff, good wifi, good breakfast

the kitchen was underequipped

the rooms are really cute, the breakfast and the restaurant are great, the stuff is very helpful

we lost your laundry, sorry

fruits, breakfast and lunch in the price

location,big and comfty appartment,parking,fitness, kind personell

welcome, friendly staff cheerful and helpful breakfast lady jennifer at reception was delightful and took care

breakfast should have more things

- juan valdez coffee right around the corner - location very close to monserrate mountain - laundry was done

wanted to use laundry service but was informed it would take more than 2 days, not sure why it would take so

website needs to be updated to reflect that they do not provide laundry or airport transporation

- laundry service too expensive

no laundry service even though the website says it does. also wifi was not very good

room, nice helpful and friendly staff, interesting artistic decorations, tasty breakfast

unfortunately there were also issues with the wifi all week due to a problem in the local area which made it

there was no wifi and cable (no tv) for 3 days.

my room was next to the kitchen/reastaurant so i heard lots of noise from 6 int he morning

the wifi did not work in our room. the water was like warm at best.

it even includes a sauna and laundry service (for additional costs)

the young girl at the from desk tried to charge my housband more money for the laundry when he said that was

our room was in front of the hotel laundry so it was a bit noisy

we ask in advance for a early check in, but when we got to the hotel there was no room available, so we were

breakfast was very nice, you can choose from three options

the laundry room was located in this floor and they made a lot of noise

if you need to use the laundry service, it is reasonably priced (it cost us $5 usd to have four articles of

laundry was suuuuper expensive

excellent location, excellent room given the price, decent breakfast.

good value for money. parking included and the breakfast is ok.

wifi is intermittent

clean rooms. very nice attitude from the stuff. fast room service.

are very thin so you can hear everything going on in neighboring rooms; lots of street noise; wifi was a little

the staff is nice, let us leave our bags there and allowed early check in

wifi in the room was next to useless

there was always ac, good room service, and hot water

perfect location, free parking, good breakfast, great value

everything staff was great love the location great breakfast lots of restaurants close

restaurant was closed in the evening and there was no room service, something that had to be disclosed before

own floor with bathroom and kitchen

there's no knife in the kitchen.

location, far from centrum bathroom, very very basic kitchen almost not useable

there is a kitchen and bathroom right outside

wifi was not great

was no wifi signal in my room

was no hot water and wifi could only be reached within the 1st and 2nd floor

signal for the wifi was weak and unavailable in certain areas in the room

the wifi was quite slow :(

to carry luggage reception staff not knowing how a payment terminal works no window in room noisy bar

it was affordable. laundry service was also affordable.

wifi working ok

could not get the breakfast because i left early

breakfast was a bit limited but the hotel had few guests

hotel was very good, wifi,hot water, breakfast,and the location is near to everything,for the price was very

there is laundry service but is ridiculously

rooms need a fan, most places are walking distance, laundry service next door

laundry availability next by for very good price (no need to use the hotel laundry service)

it is conveniently located near a laundry, restaurants, liquor store, supermarkets, street vendors and shopping

gym is not fully equipped which we were hoping to use, good thing there is a gym a couple of blocks

there is laundry available at the accomodation and the lady who does it is an absolute superwoman

difficult to find, if you don't already have a sim card or wifi you can't call them, difficult check in, smelled

wifi was very poor

don't do you laundry here- extortionate prices

staff was basic, waiting a long time to be served and a do it yourself attitude to things like laundry, luggage

laundry service expensive ( costs per item), but external laundrys close by

had to give my clothes to laundry because of that, but to no avail

laundry services kept my clothe for 2 days and i could only get it back minutes before my check out

good wifi

breakfast, very friendly and nice stuff in whole hotel

room size, cleanliness, fast wifi, friendly staff, breakfast, location, hot water

was amazing,breakfast is good overall

they had room service 24 hours

nice hotel, great room, good wifi, great view from the top floors.

the included breakfast

easy access to the center of the town, good breakfast, friendly staff, the manager assigned to us quiet rooms

breakfast was included and close to the center of the town . parking was included

location. value of money cleaning. breakfast.

location is excellent, the breakfast was very good (although the bread was kinda sweet), free coffee and infusion

because of the wi-fi issue, we couldn t use the laundry facilities on the 29th floor, even after purchasing

- lot of things are improving; large suites, friendly and helpful staff, excellent location, good laundry

i valued being able to have access to laundry service too (ideal for long stays)

laundry service was 3 day lead time

no kitchen utensils - refridgerator freezed items - dated interiors - laundry service not working on sundays -

i used the gym and the laundry service and both were very good

laundry came back only after i called and asked for it

would have given a perfect 10, but for the mixed up in the laundry

the laundry service in the hotel is excellent and i highly recommend it

but all things which need to be renewed from time to time like beds, laundry, furniture etc

the gym was nice and is available 24 hours a day

room, breakfast and facilities such as pool and jacuzzi. really friendly staff.

the service in restaurant and bar was excellent

cleanliness, richness in breakfast, amazing smiling staff , room (junior sweet) perfect location

the pool and jacuzzi needed cleaning.

the bar is good, with laundry service, breakfast and parking

no massage, no pool, no jacuzzi, no gym and a very expensive laundry service

rooms really small, no kitchenette, no room service, after 10pm poor choice at restaurant

nice and friendly service. good wifi

and they don t offer room service just if you are

noisy room, bad breakfast horrible coffee & they charge for a 2 mini shampoo...

breakfast was delicious. great service

parking spot, a few in town.

breakfast was plain.

breakfast was available, but i did not have breakfast at the hotel

toilet, wifi

wifi connection, small toilet

did not like the lousy wifi, constantly being not available

we spent a bit of time to figure out the wifi, as the guy at the check inn didnt knew the correct code by

wifi on room was ok

swimming pool is not open the whole day, especially during weekend!!!

modern, clean and the gym!

have a whole apartment to yourself so it's spacious, good view with a balcony, there's a swimming pool and a

the building is brand new, it has a pretty fast lift and a great view from the gym

apartment to yourself so it's spacious, good view with a balcony, there's a swimming pool and a gym (although

wifi connection not very good. shower not hot, but it's somewhat warm

huge problem we encountered was laundry

ok now we get onto a major rip off with the laundry

about 20-25 min by pie to la candelaria, 6 min to transmilenium station, staff was helpful, breakfast delicious

breakfast could be a little more varied, but it was good enough.

wifi was not working on our first night

our room was very clean and nice. the stuff was very friendly. there is a laundry service.

also, the hotel did not have a hair dryer and the laundry service refused to wash my rucksack, which had become

breakfast and wifi is average but it s included in the good price for a stay or two

lady making breakfast is not very friendly and could not accommodate to give a vegetarian breakfast

breakfast and wifi is average but it s included in the good price for a stay or two

breakfast was lovely and a nice bonus

poor breakfast

one hour late check out, bringing the breakfast to room

only stayed one night, but the bed was comfy, the breakfast was fine (eggs, aromatica/tinto/choclate and a

breakfast. very poor.

good breakfast but only minus is that they dont serve you cultery if you don t ask for it

wifi's signal is poor at the room

breakfast was poor

it was good.,the breakfast delicious excellent place very close to the kennedy hospital.

there was a simple traditional breakfast that hit the spot

the phone didn t work in the room and the wifi password didn t work

breakfast very poor , only chocolate or black coffee, and only one cul at that , you need to pay

we loved the made to order breakfast. david was especially kind, helpful and professional.

breakfast

the room was very nice and modern and i have everything that i need in the kitchen.

although i can understand why, having to book the pool & jacuzzi

then gym/spa manager (male) was sleeping in the ladies steam room when my wife went to use the bathroom

swimming pool was too warm to swim in, and the chlorine smelt like it was at a dangerously high

spacious hotel, wonderful pool and spa, great gym, rooms super comfortable, incredible breakfast, very helpful

if you re learning spanish this is the place to go, if you re not they all speak english at a decent clip

excellent, good attention, nice breakfast

i was too early for breakfast twice: ruta 40 workers were allowed an early breakfast but not other guests

breakfast, staff

they close the pool too early at 6pm, i missed it for no important reason

the water pressure was good, and the breakfast was decent.

cool shops, cable tv, internet is not very bad, local colombian vegetables, economic supermarket, laundry and

i ordered a club sandwich on room service and it was very good

spacious room with a nice view. great room service. staff was very friendly.

helpful, comfortable lobby ( we arrived too early and had to wait there a couple of hours), great wifi connection

there where some loud reparations during the day, wifi was incredibly slow

although breakfast was good some of the areas were not properly clean and most of the options for room service