pool water temp a little cold, and closed early

parking spaces

parking was a very steep incline so our moto had to park at the top then walk down

restaurant food incredible - breakfast poolside was outstanding

and comfortable, great shower and bath, good storage opportunities service was excellent the breakfast was

the parking attendents and laundry worker were exceptional

we only stayed one night and chose the hotel as it was one of only a few that allowed pets to stay

are not comfortable and in swimming pool area there was not bar and restaurant service, i had to go directly to

finally the parking lot is too small and cars are too close together, even one of the other guests had their

pet friendly and with good, secure parking

it only has one bar and was constantly going out

the hotel included a wonderful continental breakfast consisting of fresh fruit, yogurt, artisan breads, fresh

booking.com did not explain correctly that breakfast other than continental came with a supply

wifi

the continental breakfast is not the typical continental breakfast

we had breakfast in the hotel on a couple of mornings and the food was very good

was a bit cold at night i wish breakfast was included / they had a la carte service, buffet is

very clean and such a beautiful hotel!! so close to el centro. wifi worked wonderful!

there is also good wifi at the hotel

breakfast was just good

is excellent for enjoying patzcuaro, lovely rooms with wood fireplace for the colder evenings, and the best

the room was great especially given it had a fireplace (it gets cold in patzcuaro at night) so every night we

breakfast was really good

wonderful rooms, friendly and helpful staff, good breakfast

overall the room was very clean, the beds were good and the tv and wifi worked great

there is a laundry service in the hotel

no wifi. view of next door market roofs.

the wifi did not work in my room, had to use it in the main area

very comfortable bed! strong wifi in the room. good hot water. clean.

parking was a couple of blocks away, but honestly, it was not a big deal

parking is available but it's a couple of blocks away

the location. hard to find a parking spot

we would happily return if we could find private offstreet parking

the parking was a little issue, but it is considerable

only few parking spot in front of the hotel, need to bring the car 10min away room had two windows above a

no elevator and parking was several blocks away

location is very crowded the parking lot is two blocks away from the actual hotel

parking a long way and traffic very bad

i traveled here with my husband and 2 small kids in february

she also arranged for us to have laundry done

having enclosed parking on site was perfect too

location and the staff was wonderful. great private parking area, it was a beautiful clean hotel

wifi in the room never worked

i was unable to access wifi in my room most of the time, although it was available just outside on the patio

the room was large with a fireplace and a big shower in the bathroom

cold in the morning and the fireplace did not have enough wood to last the night.

the fireplace worked, though it took a few tries to get it going

pet friendly.

loved all the old wooden doors, the tile floors, the high ceilings, the stone fireplace (though i didn t use

wifi was impossible even when they have several networks.

staff, easy parking, 5 min walk from the main plaza, big room, super comfy bed and very decent bathroom

in addition, we really appreciated secure parking and the central location

)their off street parking area which is behind a locked gate is just before you get to reception

they had a great and secure parking next door

wifi is offered but it does not work at all

we drove and the hotel offered parking where we parked from friday to monday afternoon and on picking up the

only issue is that the fireplace fills the room with smoke, this such a nice touch to have one in this cold

parking was convenient

breakfast was fine, the location was perfect, and the building was full of charm with tasteful

the staff were very friendly and they did some laundry for us, which was very useful

parking was off-site, but there is no way around that in colonial towns

parking was free but a bit inconvenient. long walk from the hotel.

strong wifi

closer parking

had a problem with non working fireplace and it was a cold evening.

parking

there were no windows and ventilation was poor only a gas fireplace which required staff assistance to operate

wifi didn t reach my room, credit card was not accepted, parking is not close

room was not what i had booked online, also i had to lay more upon arrival for amenities and the wifi didn't

the breakfast is delicious and we had the best sleep in our room that we had had in years

no breakfast

above and beyond hosts didier and gemma offer 5-star accommodations, breakfast, service and and an impeccably

breakfast served every morning (often with a roaring wood fire) was delightful

the hotel is pet friendly, and the costs for the dog were 150 pesos per stay

the wifi cannot be used in the room, but you don't want to stay in the cold and humid outdoor area at

wifi could be stronger

wifi upstairs could be a bit spotty

the place is very beautiful, clean, comfortable, quiet, good wifi, right in the center near the market

bar was closed early

we called the bar and they said they would send the drinks but never came

we had dinner on out room's balcony and breakfast on the dining room balcony

the view was gorgeous and the in room fireplaces were a plus.

i had a wonderful room with a fireplace and two patios

one had decent wifi and the other didn't have any

great views, good wifi and cable tv with english language movie channel, good breakfast.

it took a little doing to get a good wifi signal

hot water, no telephone, no room service, no fireplace, windows broken

only thing that could have made it better would be a swimming pool or jacuzzi in the grounds

breakfast is included and is just delicious

wifi was strong and consistent

breakfast was delicious and keep us well feed for exploring

the breakfast has plenty of traditional options and is delicious

excellent breakfast

breakfast was wonderful on a terrace just outside our room highly recommended

breakfast is great

wifi was terrible

breakfast was great and the services was outstanding

helpful staff; very clean; good complimentary coffee and pastries from 9 to 11; strong free wifi, wonderful