laundry closes at midnight i think and i had to bother staff to let me get in to get my clothes

great location for our needs, comfortable quiet room, nice pool area, very nice staff

clean. convenient good service and breakfast

very friendly, and breakfast was good! big surprise!

the room was amazing, breakfast had a big variety and tasted great, everyone was super nice

friendly and go beyond to find your needs i brought my doggy and she was very comfortable and the pool omg water

breakfast was great my son loved it as did i

wide variety of breakfast to choose from

gr8 breakfast, staff was very helpful and location perfect, pool was very nice

gr8 breakfast, staff was very helpful and location perfect, pool was very nice

had none of the things that it said no ice machine no bar or restaurant very bad breakfast i wouldn't tell soul

of useful amenities, like free parking, free wifi, free simple breakfast, and a refrigerator in the room

is advertized as spa and resort when we got tere pool was closed for repairs

and aesthetically top notch hotel, but is run down to the point that it needs carpet throughout, spa has been

wifi was really bad, fixtures old, confusing layout

the hotel had a laundry for guests which was very convenient, as well as computer facilities where we could

pool very enjoyable, good coffee

the best shower ever in a hotel. very good breakfast with great options.

when it snowed, there were limited parking spaces

the pool/hot tub were super clean and inviting

with 2 kids i would had preferred the room to be cleaned daily , specially during a pandemic

everything was great. clean rooms, great people and breakfast.

my kids loved the auto pancake machine

booked a one-bedroom suite with a kitchenette, which i always do when traveling with my kids

hotel was very full and i couldn t find parking out front

improve: the room was remodeled, not a great job on the tub, they need professional hotel laundry services in

there was no wifi even it was mentioned in initial

wifi was very intermitten to the point of almost not being there

rooms only have wifi

the breakfast was much better than i had expected

breakfast choices were very good

staff was extremely nice! breakfast great as well.

the pool was cool

breakfast cooked product could have been refreshed more often

the laundry room is on 2nd floor, only accessible by key and guests keys are locked out from 10 pm - 8

laundry was pricey for guest

great staff person for checkout (also did double duty making the great breakfast)

the bed was very comfortable, and the breakfast was good

the kids were supremely disappointed

there wasn t a laundry room

laundry facilities were at neighboring hotel at which one needed yet another key and go upstairs to

kids running around hallways

wifi not so great, but overall, it was a good stay

kicking people out, to the women working 3 different positions and the other women who let her kids run wild

were a couple of times when the lobby or breakfast area would get loud at night

pool,spa other amenities nice room, comfy beds and awesome location

pool, hot tub, breakfast

good pool and hot tab

wish the indoor pool was larger and warmer.

it was hard to find parking because of the bar in the hotel

bob was amazing with our children he understood some had special needs and he just let them be kids

shabby during renovations, spa not hot, breakfast lame

everyone was helpful and wish i would have known about the pool

good location, free wifi, breakfast included, reasonable price, would stay again.

laundry room was nice.

clean, convenient to where i needed to go, breakfast and laundry room. staff was friendly.

they also had a laundry room area on the premises and plenty of free parking

guest laundry was a welcome feature

however i noticed that in the laundry they did not press the sheets and all sheets were

parking

the continental breakfast is weak

donuts and coffee for breakfast

a non smoking room and there was but blankets on both beds and stained sheets and blankets then when we

liked that it was pet friendly! didn t offer breakfast!

it tasted as if it was microwaved multiple times with wet laundry

everything in the room was very clean and the laundry & 24 hour convenience store was super helpful

location was great. close to montage. laundry facilities. parking was at a garage

hallway carpet was horrendous. no way to make change for the laundry facilities

loved everything about the hotel, especially the pool & jacuzzi

had been on the road for over a week and needed to do laundry

had a spill on the comforter and noone was able to get into the laundry to get me a clean one

the kitchen is open until 10 pm and the staff at trax is very good

unfortunatle it does not have a swimming pool or a hot tub.

friendly staff. convenient location to university. good bar and food hotel price

laundry is available here , and so is breakfast

there was flower petals under the bed skirt

very convenient parking with no surcharge

excellent breakfast

the room, the breakfast, the staff was professional.

even had a laundry room on our floor so we could do some washing

on-floor laundry a nice option - though we didn't use ii

laundry is inside the hotel

nice breakfast and good laundry facilities

they were loud and swearing and dripping water all over the carpet by the laundry room

excellent customer service, indoor pool, laundry, and room cleanliness.

there were washers and dryers that you could use to do laundry ' i wish i had known about this earlier in our

the pool water was a little to warm

wifi was nonexistent

wifi service in ballroom was difficult to get.

3) give the cleaning staff new laundry carriers

size of the room. use of laundry room

more than one bar of soap (one for sink, one for shower), and gluten free options for breakfast.

was outdated in the rooms, poor parking, when i asked for a receipt they could not give me one

the black bear eating garbage in the parking lot can be a bit threatening, especially when one is returning

t like that the pool was under construction especially that my kids was looking forward to swimming

the couch bed was ok. the kids used the mattress on the floor instead

substantial breakfast and good coffee machines

they give a a good, at the first flood which is pratic because de are traveling with kids.

great food for breakfast

they took over the pool, gym and laundry facilities

rooms, full kitchenette, nice free buffet breakfast with super pleasant hostess, pool, guest laundry, fire pit

we drove 12 hours with kids excited to swim and then they couldn t, we also paid extra for a hotel with an

the kids enjoyed the pool and fitness area which is open 24 hours

i have 4 kids and it's a challenge to find places that work well for us

tub the sink had water damage on it it was difficult to get fresh towels they always had to do laundry

appreciated the breakfast and the use of laundry

gym was not working as well due to some renovation work

the indoor pool . the free breakfast is as very good as well.

of covid, the pool was closed and there was no continental breakfast

everything was very clean and wifi was perfect first place my kids could play their games and connect

had to rent an extra room for the kids

everything...clean, convenient, great breakfast, restaurants close by. beautiful hotel.

no restrictions on pool

pool wasn't open

there was a laundry and everything was bright, clean etc

couldn't get change to use the laundry machines

pool wasn t open (due to covid 19)

i did not go yo breakfast but i used the coffee bar at night and in the morning

the wifi signal was strong

smoking guests in the pool area.

the front desk staff (tina) was extremely helpful and told us about the pool located in the hotel- she also

the lady running the breakfast was very kind

the breakfast was delicious & our kids loved the pool

great staff snd my son loved the pool