she also had my laundry done in a few hours the same day for the regular price

wifi was weak, so we had issues connecting to high speed internet.

good location, very clean, friendly staff, ok breakfast, parking right in front of the hotel

great private parking

breakfast consisting of fresh fruit, freshly made juice, coffee and different kinds of bread almost

room is great, has a mini kitchen and a balcony

the wifi was strong (just make sure to type the password exactly--i overlooked the capital letters but

i also loved the free fresh coffee in the mornings and the kitchenette and mini fridge in the common space

a small room but we re accommodated in the big room with the kitchenette in front of the small pool

there is a shared kitchen area next to the pool with free bikes to use

wifi was not working

amount of money, towels with stains of blood i didnt expected, specially when you travel with kids

staff but the room was the access to the store room and laundry so doors left open with dryer on from 7am

wifi, good location, kitchen is not rich, but nice

desk people were very helpful, the hotel is a humble hostel but they had everything working, the wifi works in

wifi never works

quiet and couldn’t hear any road noise or noise from rooftop bar (although not busy during our stay)

hotel is absolutely beautiful and the bar at night is lovely, sitting by the pool is great and there were some

included: a great breakfast (a la carte) and an absolutely friendly and supportive staff

the rooftop pool was good sized and had nice view

use is about double the price of other ones and its just an old van: bad seatbelts, no ac, no wifi and they make

to hang out there if you fancy doing a bit of beach time while you're there) great roof top, nice pool altogether

these days and there is not much to find in the surroundings (restaurants, bars, supermarket, laundry etc)

very nice hotel, clean, beautiful rooftop bar and good breakfast

everything about the property is top notch. loved the rooftop pool and the room was amazing.

the room was great and the bed was very comfortable. the private pool was a nice touch.

having my breakfast in front of a pool and trees and birds signing was a delightful experience

it s easy to find parking place

the pool is an added bonus

the pool was also a little bit dirty from the construction, but staff cleaned it after our request and

since we had stayed in places in the city center of tulum before where noise from a neighboring bar or night

good to have a set of cutlery (fork knive, spoon) and plates available, since there is a little kitchen in the

the rooftop deck is absolutely gorgeous, but the tiny pools only entertain the kids for so long

continental breakfast included, storage for bikes we rented, parking for rental cars - they just did a terrific

loved the gorgeous smelling toiletries, bath robes, welcome drinks and snacks, fully equipped kitchen so we

and snacks, fully equipped kitchen so we could cook for the first time in months, netflix and wifi that works,

perfect rooms with extra kitchen, very friendly staff, good breakfast,

the only real downside was that the wifi was out for over a day, which was inconvenient

wifi was ok

amazing rooms, great service, delicious breakfast

the pool was great and breakfast rooftop was nice

good breakfast with a selection from the small menu, helpful and friendly staff and four parking spaces in

great location of the pool right next to our room

the pool and the playground are convenient for small children

pool area is very small and not warm, location is okay but ways away from downtown i would say and

nice balcony, pool en large shower

room i took had a weird kitchen/washroom sink, situation next to the bed, not so cute but efficient

lots of privacy but the pool area is a great place to see other guests, and it is also absolutely gorgeous

would have been nice if the pool had more lounge type seating, just to relax

we had mangoes the first morning and the kitchen did not have any more for the remainder of our 5 night stay

the bar pool is such a great touch

the kitchen very good and the rooms amazing

had a laundry, and it was well located

in the building even though they have the facilities for it like tables and seating and a poolside cabana

both pools were really nice

everything. beautiful suite. gorgeous large pool.

apartment with kitchen

front desk reception was very helpful with laundry, bike rentals, cenote suggestions and others

with good pressure - good wifi - netflix to use - save free parking in front of the hotel - laundry service

- pool was clean - parking was

big and clean rooms, great swimming pool and incredibly nice staff

room was perfectly set up for 2 adults and 2 kids

laundry room was above our room and incredibly loud in the morning

no laundry as stated on booking.

possible to stay in room 9am - 5pm because of very loud noise and vibration that was coming from laundry room

the wifi was a bit weak in my room.

the wifi was not working properly but they moved us to a different room after asking

wifi was slow.

late night the iron door of the parking place was constantly moved by the ocean wind, and it made a loud

the rooms were very very small but the completely flooded parking lot was the real problem

the roof pool was also a nice touch

friendly and helpful staff, big room, modern design, free parking, nice rooftop

cheap laundry service

the breakfast is minimal, either cereal or make your own eggs

the wifi was terrible

staff, chill vibes, very good location, well equiped kitchen, strong breakfast

thought the breakfast could be more substantial.

you can you the laundry service

i gave to the laundry hotel different color of clothes and i got my new white clothes back grey

we used the laundry service and it was very good

laundry so slow i had to take it back as they couldnt get it done within 24hours like promised

found it impossible to air dry swimsuits/towels because of this and hotel doesn't offer any laundry services

the roof top area with the pool is an excellent place to relax after a day of diving, snorkeling, or exploring

the rooftop pool was my favorite

we had no issues finding free parking very close to the hotel

wifi barely worked

in advance via whatsapp to get details for how to enter the property and how to get your keys and wifi as there

helped us with taxis, laundry, food, culture

the parking staff, the cleaning staff, the kitchen staff, the management, the host

dedicated parking in front of the hotel

), the pool was also a great place to take a dip after being outside all day, the breakfast was delicious

no hot water, pool is sized for kids, very noisy

laundryservice was quite expensive.

also the ground floor room close to a laundry room had a weird noises from the pipping system which was quite

pool area, great gym, friendly and helpful staff, free self-service laundry machine, modern and clean

pools on the roof for swimming

the rooftop pool and gym are the best i've seen in tulum

rental bike and also laundry, you easily find cheaper in the town

kitchen free drinking water, and fridge available

it's cheap but you also get no extra (no pool, kitchen, kitchen ware that you can use, no real common space to

there is no kitchen in this hostel.

what i really missed was kitchen, there is just fridge and nothing else, no plates, glasses, cutlery

can't fault it. just beware of mosquitoes by the pool as sun goes down

great service with a swimming pool

are comfortable and well decorated with good ac, the property is beautiful and has an amazing pool that is

gorgeous but, while the family-friendly approach is great, this does mean it was always full of kids playing

pool was amazing

nice looking pool and fire pit. great looking bathroom.

the pool

pool, staff and sweets

staff are friendly and very helpful, the pool is great

didn t swim in the pool because it looked green

served at the shallow end of the pool on small tables, it was easy to meet other guests on the premises with

everything (rooms, pool, breakfast), wifi was good, location in tulum pueblo but easy access to

great wifi

great location and aesthetically pleasing. kids enjoyed the pool.

it would be great if they have cocktail by the pool, but maybe they need a license?

food was great, but quite expensive. external laundry service was 25 .

the wifi was sketchy. in all fairness we were in the jungle.

breakfast was not included, but i ordered cheap room and very good room service.

we also recieved amazing spa treatments with gentle massage therapists and enjoyed the restaurant and environment

quietness, surrounding nature, bar, proximity to restaurants, comfortable bed, room

all rooms, kitchen, bathrooms, living room and other were equipped, also there are different stores and

only two things i didn t like during our stay were late return on laundry service (2 days) and our air

the rooms had laundry bags and a better shampoo/conditioner in the bathroom

facilities needed such as laundry

the outdoor shower, organic toiletries, comfortable bed in the villa, private dipping pool

lovely breakfast options

property rules about everything with threats of fines -shower temp kept changing -couldn t use laundry room

the laundry room next to us was loud every morning, and the worst part was when a neighbor accidentally

comfortable bed and great size kitchen

-our room didn t have wifi

the friendly staff, the view from the room on the garden pool, the rooftop pool with an outdoor kitchen was also

they were so kind to make us to extra effort with everything (taxis, drinks, laundry, recommendations) and we

there s off-site laundry services that the hotel staff can help with and manage for you, which was super

easy and thorough communications through whatsapp; small, non-commercial property; parking on-site

pool shaped like a cenote

the garden, pool and bar are very beautiful and were quiet

gorgeous property, amazing pool, apartment is high quality and well designed

very stylish rooms with private indoor pool and little details aimed at making your stay romantic

spa, bar customer service

breakfast was great

bar at the milam hotel deserves a special mention

decoration, being in the bar is like being surrounded by gold, the golden decoration is incredible, it's like

say there is a laundry service but it was broken when we stayed

free parking is available

would also recommend to families with older or more calm natured kids

wifi was spotty in different parts of the room

ones are better than ones above which are smaller nice amenities inside the rooms quick checkin parking available

very comfortable and relaxing stay with everything you need - fast wi-fi, a/c, hot water, laundry service

quiet neighbourhood, immaculately clean, gorgeous pool, incredibly helpful staff.

would appreciate better kitchen equipment

the pool was great and we were able to borrow bikes to explore

apartment was very nicely furnished and had a full kitchen

the pool was nice, breakfast by the cliffs on the cabana was amazing

only complaint is that the breakfast chairs were uncomfortable

food was incredible - especially the breakfast

do a romantic night, they completely made up for this by adjusting to our needs which was to have room service

the restaurant had very good food and we got breakfast most days at the property