mattress, a bit noisy, poor wifi and bad conexion in the tv. weekends they charge you extra!

reception staff too busy also managing breakfast, bar and restaurant

cheerful and helpful staff. location close to the bus station. clean enough. good wifi.

decent breakfast and a good location for me

lunch and breakfast service

no air conditioning wifi will need constant re entering password when not used for a fiu minute

breakfast was sad

breakfast was perfunctory and could be improved with imagination but no extra cost

maybe it was their laundry detergent but it smelled a little like bo

wifi was not constant

the wifi connection was good, the personal bathrooms were great, and the tvs were a nice touch.

very good bedroom facilities - handy power points, great wifi

wifi was good

he offered new room different wifi network

the pool belongs to a separate gym complex next to the hotel

pool, bedroom, temperature, restaurant rantt

long time to check in as hotel reception also dealing with people (non-residents) using the hotel gym and spa

pool & classes in pool need to have more prominent display in hotel or on guest leaflet/folder in

wifi did not work on the upper floors was fine in the cafe/bar area

hotel was beautifully decorated, the rooms were great as well as the common areas, including a pool with great

beautiful property charming garden heritage site restaurant and pool

breakfast lovely outside in the qadrangle , rooms have all you need and very comfortable indeed,

the main house, very beautiful and charming place, the gym and the views. really peaceful

the pool the restaurant the rooms all were exceptional and had their own charm

rustic property where you can get good food, pool etc

we had a lovely dinner and a good breakfast

car parking very tight (in a motorhome))

lovely old property, with a nice bar and good restaurant.

wifi was very bad.

no on site parking which is a public car park nearby

we also swam in the pool we weren't expecting to be there

the pool needs some cleaning

point but with a slight refurb on shower facilities and the roof, and perhaps a restaurant for room service of

swimming pool and location

good wifi

good location, car parking by the house

parking for motorcycle

weak wifi in the room

we came back after the bar had closed for the evening, but the staff member still served us and made us feel

soundproofing and room right above bar so noisy until 1

only one member of staff for bar and reception. was very busy. service for breakfast not great

breakfast ok, parking on site ,wifi reception free and

must out of season, the bar or restaurant was not available for evening meals only breakfast.

there is a lively restaurant and bar scene nearby, and a supermarket almost next door

no wifi (not working only for iphones, as the personnel informed us - ???)

also, there is a bar and restaurant area at the hotel but it is only open for breakfast which was also a bit

if you dont feel like going too far to look for dinner there is a cafe bar attached ( run by a separate

nice spacious bedroom with good wifi. parking paid for motorbike. staff was very welcoming

convenient parking nearby, shops, and a cafe where you can enjoy a delicious meal

good restaurant bar attached to the hotel and a shop on the corner

wifi was slow: 1

the rooms were large and comfy and the kids room had inter-leading door to ours

the rooms were large and comfy and the kids room had inter-leading door to ours

secure parking in the hotel's garage was good value at 6/night (the above-ground car park is free to

wifi doesn't reach that room either

bar service was excellent on the night of our stay and the barman very friendly

staff were helpful, from reception, waiting staff, bar staff and kitchen staff

our room was excellent and we had a lovely breakfast the next morning

the hotel also claims that they accept pets but when you arrive with your furry friend, you have to sign a 15

the only good thing i can say that wifi was good.

there were kids running on the upper floors until 2am

hotel was close to ferry port, also staff was friendly and helpful with us and with the pet, i was travelling

was fast and stable wifi connection

expensive for a poor quality hotel - wifi didn't work in the room and generally run down.

but the most important was they didnt have wifi in the rooms

staff very friendly wifi

was cold on the first day so i had to ask for the heater, wifi didn't work at all so i had to use my own data

no wifi in any rooms. i asked to be moved to a lower floor. still no wifi.

room phone not working wifi in room costs extra

wifi was down initially, but reception sought remedial action.

nothing really but the only thing that could been better would of been a room service food menu

shower was broken no restaurant or bar facilities ( not mentioned when booking)

did not have breakfast in the hotel i did not see any bar in ghe hotel location excellent

laundry expensive on a per item basis

room window was just a few feet across from people's laundry hanging out to dry

hotel were so kind to give us early check in as we had an early flight

helpful staff, excellent location, very comfortable beds and pillows, small but perfectly formed gym

free wifi, nice big bath tub and great bed

could have been ironing facilities for the guests who did not want a full laundry service

staff were so friendly, helpful and quick, i used laundry facilities and they had it ready in hours

left and even not been said thank you and good bye while we spent 79 euros for the laundry and 137 euros at the

lack of room service and mini bar amenities. also, could do with some better pillows.

breakfast was varied, fresh and delicious

it also good place for people with car, as has a parking free of charge, and the exit from the city is easy

great buffet breakfast

ok, good breakfast if you choose to pay for it

very modern, clean and comfortable. great wifi.

excellent, brilliant for parking

ideal for us as we were traveling with our pet dog to sail over to the uk

an excellent reasonably priced budget hotel in a great location and most especially pet friendly

pet wise absolutely fab, dog bed and dog dishes provided will definitely return

room service & the bar etc all closed during christmas

it would have been nice if there had been room service available on the friday night.

wifi worked

though they are trying to make better use of the bar lounge area, it appears to have gone a bit potty or a

receptionists and bar tenders were always smiling and helpful

the wifi didn t work

kids found a bug on the floor (took video) and the following morning my daughter had spider bites

coffee tea facilities in the room, very thin walls and we could here baby crying next door and kids shouting

wifi was brilliant and very fast enabling streaming of movies etc

breakfast service brought to your room, evening meals also available via room service, due to covid restaurant

wifi good

room service good and it is literally 5 minutes walk to the beach which is great and a lovely beach

was suprised that there was no laundry service during the weekend

got our towels dirty, all in mascara, the bed spread as well , laundry took almost 3 days( got it back only by

after a few days exploring beautiful santander we ordered room service one evening which was simple but

bar and drinks excellent

the room service

clean and bright fabulous breakfast and an amazing pool

is very accommodating- kitchen staff will get you what you need

loved the decor and the style. beautiful sitting areas and garden/pool.

superb food especially breakfast

all of very good quality. we had the room wih terrace, beautiful. breakfast also perfect.

the hotel does not provide an iron and ironing board in the room, only laundry service for pressing clothes

no free laundry accesible

you have to send everything to the hotel laundry service, which, as you can imagine, is expensive

before it was needed irons aren t made available to guests, only option is to use the laundry team at an

although i didn't make use of these, room service is offered and there is a restaurant for breakfast, and dinner

breakfast options were a little poor.

yes its quirky, yes the room i had was small as was the balcony , yes the breakfast is a bit samey but the

perfect location, staff very helpful nice breakfast

good value breakfast, lovely helpful staff

very friendly and helpful staff. lots of breakfast choice. very clean. great location.

this caused a problem as we were going to a wedding and the outsourcing of laundry of clothing suitable for

hotel does a laundry service, but does not provide a trouser press or iron in the room

location was excellent. breakfast very good with a variety of food beautifully presented.

is a beautiful hotel, in a great location with lovely friendly staff from household & bar to front desk, maria

wifi poor on 4th floor great around reception

no laundry facilities at the hotel, no dishwasher, cooking utensils were quite old and in need of

lack of atmosphere. bar not open.

loved the balcony and the kitchen

sightseeing we were able to relax at the apartment in the evening with a great meal provided by room service

bar or restaurant that was open

laundry service was not as fast as they told me. took more than 24 hours.

room service for breakfast took too long (maybe due to the high demand)

breakfast, gym

wifi not working so good at the 6th floor

the bar closed at 11pm but the bar staff allowed us to stay for as long as we liked

also the laundry arrived very early on particular mornings and the trolleys created a lot of noise which

clean comfortable and only complaint would be no coffee or tea making facilities, but there is room service

fabulous. excellent breakfast. beautiful & clean. staff superb. spacious.

very nice staff, delicious breakfast, tara s

excellent staff allowed an early check in and gave great advice re where to go and what to do

the infinity pool was stunning just like everyone else says

hotel was perfect location over looking the beautiful beach, the infinity pool was lovely, great food in restaurant

you did have 24hr room service if you wanted that

staff at the hotel couldn t be anymore helpful giving us pool towels, booking is taxis and also giving us

incredible location, the best room service food ever, wonderful hotel

automatic laundry

clean rooms. helpful staff. on-site laundry and vending machines.

modern hotel located just over the bridge from town center, laundry facilities for guests in the basement, lovely

the staff were super helpful. it was really great to have a laundry facility in the basement.

wifi was terrible.