also they have indoor pool heated pool which is rare in morocco in winter

don't bother thinking you can use the gym - it's a small room with a few pieces of equipment which to be honest

the wifi can be a bit in and out but mostly it's ok

breakfast is fresh and generous, so nice to have it by the pool

gym needs some updating for it to be a wellness retreat.

breakfast is served on your balcony, fabulous views and summer morning air

view, the pool, the service, with a special appreciation for saida s welcome, the overall atmosphere

dinner and breakfast so nice

happily go back to stay again (perhaps when it is a little warmer next time when we can use the pool too)

the pool was tranquil with a gorgeous view toward the mountains

picture perfect outside pool and chairs and indoor pool

ants and bees were really annoying and stopped us from having breakfast outside.

delicious breakfast

private pool in the annex was out of use the pathway to the annex had a hose leading to the pool which

the staff is friendly. facility is quite and good for chilling. breakfast is good.

from the village you can walk, the stuff are so nice and respectful also they are so helpful, the breakfast was

breakfast is delicious and generous

relaxing place with excellent staff, pool with a view of the lake, good wifi, and very spacious and clean

every thing. the personnel, the garden, the pool and the food.

great moroccan breakfast

breakfast was excellent and included

my vegan husband), from the jaw-dropping rooftop views of the atlas mountains to the bountiful breakfast served

a very dated, tired dining space, no bar or anywhere to enjoy a drink before or after dinner

really nice decor, super clean, really nice pool

from the caotic marrakesh enjoying the pool, the marvellous presidential suite and the delicious breakfast

comfortable rooms, amazing pool area with great view of the mountains

many other touches you find in a five star hotel, the only facilities they have are a pool,breakfast was limited

breakfast, was not the best, but we got lots of hot chocolate and freshly squeezed orange juice

breakfast was amazing. the safe went out of their way to make me feel at home some great people.

pool area, rooms good size

pool and restaurants, bar

ile the kids can swim anywhere, parents usually go in the kids friendly part of the pool), breakfast was great

were upgraded to a wonderful suite, with a large separate room for our kids to sleep in, a huge bathroom and an

the pool was our highlight, large and a constant depth so kids weren t afraid

locale super friendly staff, particularly with children kids club moroccan restaurant heated pool stylish

laundry would be done in 2-3 hours flat

people were hanging their laundry outside the room, which was awful to see at a five-star hotel

was great guy majority friendly staff close to airport heated small pool large rooms laundry service

iron in the room, you had to pay for laundry service to get your clothes ironed, birds all over the place

the pool bar doesn t serve food. it would be good to be able to order food/snacks by the pool.

they were working on the main swimming pool during our stay, but they warned us before

garden environment of this hotel is very special and the pool and bar area are lovely

the lounge area, restaurant and bar were tastefully decorated and presented

parking is easy

wonderful oasis. the restaurant was also great and the staff at the bar were super.

relaxed, spacious, with 2 pools, one of which is larger than most hotels we've stayed in, there was also a gym

pool, bar area - free pool and bar football

the pools are amazing and the food is really really good

two pools were fantastic and the staff were very friendly and accommodating

dislike , but when booking it would be advisable to ask for a room or apartment around the larger pool , the

friendly service, very kids friendly too

unfortunately the spa & hamman wasn t open/working

the breakfast was great

no spa during the cold winter

wifi was not working properly and very weak.

breakfast was amazing as was all the food we had

it needs a gym which i think they are planning.

they also hosted a large group for lunch one day by the pool which was very noisy

we received an upgrade to a room with a private pool, and a complimentary massage

the restaurant and bar were expertly run with friendly and very knowledgeable staff

our kids loved the games room, the tennis court and the heated pool

the heated pool was a lifeline with the kids

a bigger spa could be an addition and an attraction.

grounds amazing spa extremely friendly and helpful staff- reception staff but particularly the bar staff and

breakfast and coffee were worst we had there n morroco

breakfast was good, traditional moroccan

no complaints but if you like your wifi stable or connection to the world this is not the right place for you

swimming pool, outdoor garden, homely feel, great service, food

pool was very

instagram pool and grounds

no wifi in the room

nice pool. out of the medina.

house is amazing, well designed and beautifully gardened, the swimming pool is astonishing, making anyone dreaming

the wifi and conection is not working.

being in the pool looking out to endless mountains and the wonderful nature was a dream

our room was beautiful, the pool was beautiful, the gardens were so well maintained, the views are incredible

the pool is great, the staff are lovely and the breakfast was delicious

the breakfast was all freshly cooked and so plentiful we didn t need any lunch. delicious.

the berber tagine (and delicious berber omelette for breakfast) are the standout dishes, but there are plenty

was amazing, hotel, staff, food, pool, kids area, horses

the gym is poor for such magnificent a spa

the spa was a real experience and again first class

selman is as high end as you can go, the room was first class the best you will find, the pool areas are fantastic

from the friendly stuff to the comfortable rooms and exceptional facilities like the swimming pool and the

the breakfast is great and the property in open, airy and enjoyable

the room was clean and comfortable and i could enjoy hotel facilities (gym, large pool, restaurant

one-level breakfast, it was smelly around the sunbed

the breakfast in price and we had lunch by the pool and dinner in the room, perfect place for chill out

noise from the street, weak english of staff, issue with parking.

hotel, clean, owners are really helpful and friendly staff either, breakfast is great too thank you anna and

breakfast was nice but would be good if there was more variety

plenty of wifi to reach every room and the poolside

the spa treatments were incredible, the pool and all facilities spotlessly clean, our room was a

finally we arranged spa services in advance and were not told until arrival these would need to be paid in cash

quiet pool, decent gym for a hotel and great food.

i went to the gym only once as the trendmill did not work and bikes seats were damaged , plug for machines was

my daughters loved water park and kids club

excellent pool great food

great food selection at breakfast lunch and dinner

we could freely switch also in the water park which is super cool as well

the restaurant served a great range of food for breakfast

water park was closed when we visited as it was february

bonus points for the activities available on site as well as the adjoining water park

swimming pool and food were great, and water park a lot of fun

– were all excellent: helpful, friendly, and attentive to all our needs, including doing laundry for us, which

swimmingpool is very clean

lights in kitchen didn’t work

kitchen utensils were provided only in the exact number of people staying – no extras

the wifi only worked in the sitting room and kitchen area, it did not work in the room

its well equipped with basic amenities (pool, hammam spa, small restaurant, laundry service, very quick hotel

was good, very nice and big clean rooms and breakfast buffet excellent

spa treatments were awesome, and a hammam is a must

only thing i can think of is it would be nice to have an extra bar in the bathroom to hang your towel

good spa facilities onsite as

breakfast was simple but i don t see that as a

we had the downstairs suite opening onto the pool area, which was very spacious and comfortable

good breakfast, a beautiful villa, and exceptional service from othman all contribute to our memorable

the pool area is great, enough sunbeds for everyone

to stay here just do it, i don t usually write reviews but this place has earned the following: breakfast is

staffing was nice but just failed to do little tasks, i asked for laundry bags and towels to be ordered up into

good spa

no wifi in the rooms, noisy

great pool area, great food with plenty of choices

very loud, the pools open and close at very strange times, the aqua park lasts very little, the room service

room service on our wedding anniversary, didn t turn up - when asked at reception, the lady was

the spa was lovely, as were the staff in the spa

breakfast was fine, but it would have been nice to have more variety such as more fruit options

breakfast is not too bad, but cats all around trying to jump on people eating and also on the food

stuff worked during our breakfast (usually they should be done before the guests

rooms , room 3065 : the shower didn t work, the water was so so slow that i had to go to the kids room to

music at the pool, but the kids loved it and enjoyed all the water and dance activities

8) very limited choices for the breakfast 9) and there is no wifi at all, i won t call that wifi

no wifi avaliable in the room, wifi in lobby poor quality

couldn't use the big pool due to some maintenance, but we had a free access to the haited

amazing with small kids

kids club was fantastic - great staff & activities

wifi was good

loved the ease of ordering room service/booking dinner over app/facebook messenger

breakfast was amazing so much choice

location is excellent with free parking and very safe

staff - incredibly friendly and accomodating, always happy to help us and were on hand for making breakfast a

good size place with a nice garden, great for the kids to play in the sun

the staff was truly kind. very quite charming hotel. food and breakfast was great. very clean.

the staff were really helpful and our kids enjoyed the kid friendly options on the menu like burgers and pizza

pool and the vast space was fabulous: the room itself very nice

wifi is very weak in the room

breakfast need to be reviewed

we got breakfast earlier if needed

the breakfast had predominantly bread with the meat being cheap polony instead of proper meat.

thou said wifi was included, there was no wifi access in the room

there was a lot of parking spaces

the hotel is great, the wifi was mediocre not a very good signal and speed, breakfast food was also not that

i didn t like the wifi connection which was poor & the bathroom wasn t good.

nice swimming pool and spa with professional massage

great food, especially breakfast

spa was fabulous, room had everything we needed and was cleaned every day, moroccan breakfast was

the food was amazing, the breakfasts and lunches are so tasty

super clean, amazing pool, fab breakfast and a lovely restaurant for lunches/dinner couldn t recommend

spa was fabulous, room had everything we needed and was cleaned every day, moroccan breakfast was new to us

spa could have had more options available.

was a real pain while in marrakesh because i had to look for free wifi access until i checked into this hotel

the breakfast offered at the hotel was also exceptional, with a wide range of options to choose from

just had my second unforgettable stay at kech boutique hotel and spa

liked the breakfast, my only concern is that there isn t many option

staff were amazing, so nice and helpful. every morning they prepared for us fresh breakfast.

lots of drama with parking as there are only a few spaces in front of the gate

pool was small but lovely and clean, very nice to refresh in

well served breakfast and dekicious food a la carte

make breakfast better, coffee should be served in a flask so that guests can have more than a small cup

had a great experience at the water park and the pool areas

breakfast was great there is to accommodate everyone

our kids had a fantastic time at the kids club, special thanks to narjisse and saad for looking after

there was a free shuttle bus into the medina ( about 20mins away)

the wifi barely worked

same day laundry in the hotel at a reasonable price

laundry services: i requested laundry support to have my dress pressed, but was informed it was

nice staff, very clean and comfortable room, good choice for breakfast, great location for travelling by air or

breakfast was better when it was on the coffee shop downstairs

the wifi wasn't working, which was a real problem but not the hotel's fault.

was missing room service menu , room was missing the dial numbers on the phone for reception, laundry, concierge

we called the laundry service over 4 times and eventually had to walk to the concierge in the main lobby to

took his time to decorate our room with roses and made my kids understand what is called luxury

pool staff restaurant cleaners concierge

food delviered to the rooms via room service (only drinks), no hammam at the spa (only massage), some of the

laundry service is too slow. i had to follow up several times to met my stuff back.

very good hotel with very good room service till late in the night and breakfast!

that you now have to pay cash for room service.

the free shuttle bus was really useful especially for acclimatisation to the location

fantastic pool area and wonderful friendly staff. free shuttle into the centre

laundry runs from only 9am to 4pm; there should be irons in the rooms if laundry won t be open

didn t have the iron for room service, they can get it ironed for you that will cost you more than the room

the spa facilities were brilliant

the bar tender moulay driss

needed more variety with breakfast. pool to remain open until 8pm.

can hear ur side rooms and vicerversa in addition people hang there laundry in the rooms window i felt i am in

could not reach laundry service

sent clothes to laundry in the morning and was supposed to get them back by evening but they did not come back

nice pools, great gym, and spacious rooms

5 minute drive to jemaa el ftn and around 10 minute drive to the airport and next door to buddha bar which was

the property could use a laundry facility for guests.

wifi was very slow which was fixed on our last day

extra money for breakfast..so ate cheaper nearby.

to menara mall, other amenities including shops and restaurants, there's also a pool and small gym if you need

the swimming pool was not ready to use

laundry services were really expensive

the pool area is beautiful and perfect for relaxing during the day, and the adults-only concept makes it calm

breakfast is fully loaded served till 11 which makes a hall world of difference specifically after

nice rooftop terrace with a pool. staff are friendly. breakfast was very good.

the pool and the breakfast

lack of irons to press our clothes, however, there was a laundry service for a fee

iron wasn't provided, pushing guests towards expensive laundry service

no iron available upon request - only room laundry service which is not great when you've just arrived and want

be coming out and require you clothes be ironed you have to pay for each item to be ironed by the laundry service

room service is also

ironing board, iron took ages to arrive, called housekeeping twice but they never came to collect laundry

thanks to amine who always offers an outstanding service at the bar and at the restaurant, and welcomes the

advantageous location, helpful staff, pleasant breakfast.

bar is relatively expensive

wifi worked perfectly

were told beforehand that the lift was under renovation but not about the rooftop restaurant and spa being closed

quality of the room is amazing, ac, private clean bathroom, bottled water in the fridge, coffee, room service

all the kitchen staffs were wonderful with smiles and fantastic breakfast and dinner

to be a high room category, the room lack many amenities and furniture is so old and bad, kitchen is useless

the room were clean and the breakfast was lovely

accept the wifi break down time to time overall it was ok!

the lack of service at the pool, the bar at the pool

nestled within its grounds are two expansive swimming pools, complemented by a refreshing kids' pool, all

stayed there for the new year with my wife and kids

staff were rude, no room service

the pool is a big plus for tired travellers

it has an authentic riad feel while providing 5-star hotel level breakfast and spa experience

breakfast was delicious and the presentation was amazing

parking once we found it

great pool.

no one responds to their extension(whether its the laundry service, reception or maintenance

smooth checkin and out, great laundry service and some staff are

more variety at breakfast . the tea and coffee machines could do with replacing.

the property is located very centrally, has a big pool, indoor pool, gym and spa and underground parking which

in my previous review, the property is located very centrally, has a big pool, indoor pool, gym and spa and

fantastic great place to stay all 5 star amenities and such a great selection for breakfast

room service and pool food was way below average

enjoyed spending time as a family at the pool, breakfast time was a moment to reunite over delicious moroccain

hotel seems more out dated than on the pictures and also room service took so long i had to call them 4 times

mall across the street with food options great value for families with kids of all ages

no lotion, our laundry got missing

the staff instructions on laundry service were inaccurate so we had to ask the hotel

no ability whatsoever to do laundry

kids loved the aqua park

no wifi in rooms

was good, parking place motorbike was special ( many thanks), room was huge, service was good, gate keeper

there is a roof top bar/ restaurant that had a dj playing whilst you eat

loved our room and the room service also they clean your room daily

the breakfast buffet offers a great choice and there is an excellent 24 hours room service

room service menu is a bit pricy they should work on expanding their current parking rooftop pool

no iron - when asked for an iron i was told to pay for laundry service which was very expensive, so ended up

have kettle for tea at lest, and no iron, you have to give cloths for laundry service only, i stayed so many

no laundry facilities, and outside service took too long so i washed my clothes in my room and hung

the laundry service was a bit expensive, but they did a lovely job very quickly

buffet area was chaotic in the mornings, housekeeping failed to do our laundry and returned it without explanation

adults only and only renting out 5 rooms is a big plus

the rooms were very clean and wifi worked throughout the grounds

4 or 5 rooms, 4 of which are on the ground floor overlooking the excellent (and heated) swimming pool

architect designed villa with beautiful grounds and pool area

the place is very quiet, ideal for a peaceful time away from our kids :) i enjoyed the hammam and the relaxing

room service menu is poor, not enough choices , and the room tempreture was not so plaisante ,

kindness of the people there, especially at the bar in the evening, the calm, the bright and large

great outdoor bar & also indoor snug room with fire for evening drinks

delicious food for both breakfast and dinner

oh, and the food, breakfast, lunch and dinner are all great

com it stated that the hotel had a bar and restaurant, both were closed

the breakfast was, quite literally, the cherry on top of a wonderful stay

are not hairdryers in the rooms, there is not possibility of exchanging money there, there is not bar at the

the breakfast was lovely

pool was too cold

if you want to use the laundry, it takes a few days

expected for a 4 star and when i called for an iron one was not available as they have their own laundry service

no irons in room. laundry services cost. breakfast was ok.

there are no irons in the room but the laundry service refused to pick up our clothes and kept saying they

second time we called for the laundry service as we didn t get any towels, after 30 minutes no one came to

spa. ladies at the spa very friendly. massage and hamam were awesome.

i really recommended this hotel the staf the breakfast the vibe everything was great

staff from the reception until house keeping are amazing and very friendly apart from people from spa ( they

fast internet in rooms, big swimming, food breakfast, nice staff, gym room, car park in hotel

pool is lovely, unfortunately the spa wasn't open when i got there but i have no doubt that it would be good

we had to pay for a laundry service as we needed clothes to be ironed

only the professional laundry service at a cost

they had room service but the phones didn t work

wifi could be better in rooms

no late room service

period of time between 5:30 and 7:00pm when we were unable to get food due to the pool bar ramping down services

checked us in so quickly i was surprised gave lovely large rooms opening up to the pool , has parking facilities

the breakfast also the fact that we were still allowed to spend the day outside in the swimming pool and slides

we were amazed but sad that we didn't have the time to experience the spa and the indoor pool

tried the spa was very relaxing and worth the money. staff was very professional at the spa.

buffet had abundant variety. beds were very good. laundry service was quick and very good

we called reception god knows how many times to come pick up laundry

the facilities were also fantastic, with both indoor and outdoor swimming pools (one heated), a kids’ pool,

wifi is bad

the pool was great, entertainment provided for the kids, clean towels everyday

no animations for the kids.

there is a nice restaurant for breakfast and dinner

the lobby was cold and bar does not serve alcohol

the only thing we could say is the pool area is very shaded but because of it's location you are never going

location, great breakfast and clean and comfortable room

100 using the indoor pool twice with my husband and daughter the faculties of the pool and spa area are very

breakfast is amazing and the swimming pool clean and there is different slides which the kids are enjoying

breakfast is amazing and the swimming pool clean and there is different slides which the kids are enjoying

think clean the breakfast good also ppl on the reception fatima and youssef are very helpful and

pool breakfast and room was good

the laundry service was external

with linen for the hot weather, be prepared to have to either take your clothes to a local laundry service and

there was no laundry facility at hotel. we requested for an iron but were told they do not have.

services at all in the rooms no tea kettle, iron etc there is no iron in the hotel or outside laundry

inclusive after 2 nights due to the noise around the pool area which got very crowded and lots of kids

no private parking

the pool, garden and casual dining poolside

the hotel also facilitated early check in for me, which is a massive bonus when arriving on an early flight -

breakfast was excellent and offered a large choice

breakfast could be better

when booking with the palace you also get access to the gym and indoor pool / sauna

very limited room service menu with few options for children and very expensive

breakfast was grand and there were many options to choose from for varied breakfast desires

it was often brought to the table (ordered upon entrance at breakfast) just as we were finishing our meal

kids club is also problematic (v small room, v old, no space for the kids to play)

because of the situation the spa was off.

to bring new sheet , the bed is dusty and the smell of the room is very bad the phone to call room service is

swimming pool bit small

location beer available in hotel's bar and reasonably priced nice pool area great options for dining outside

pool was very nice with tables and chairs around it, a cocktail bar always open

the level of the service was poor anyway, for example we had to ask for our laundry many times before we got

the girl in the reception are smiling and helpful, i asked about the cost for hammam & spa and they said 60

curtains were too dusty and my phone line was broken + room service via the kitchen was limited to 2 items on

my wife and i wrapped up our trip in morocco here, and went for the hammam and room service, and it was all

wifi was very poor and there was only one lounge chair at the pool which was ridiculous

my bedroom i was able to hear the pump which works upstairs for the pool

amazing and very healthy breakfast

to pay over 30 for a local wine worth 5 no sun on either balcony pool isn't really a pool as only goes up

the breakfast here is really good, you get a selection of items

the breakfast was simply the best

we have problems with key. we must find staff to open the door. wifi is slow.

wifi service may need to be improve

lost off wifi during the night

not big, but big enough for some refreshing rounds after the huge breakfast buffet

private beach the staff the african grey parrot room service