the excellent breakfast best in morocco. rooftop pool lovely.

great team on front desk. spa was amazing

was close by to everything, food was good, wifi in the hotel was good

wifi

the staff were professional . breakfast was great. rooms were very clean

swimming pool has no seating around it, so can't be used really for sunbathing and was out of service during

now coming to the spa services, i totally totally recommend the moroccan hammam and massage

my bedroom i was able to hear the pump which works upstairs for the pool

to pay over 30 for a local wine worth 5 no sun on either balcony pool isn't really a pool as only goes up

modern decor, and super friendly staff all round, from receptionist (mr ahmed), cleaners, to the breakfast

the room was tiny with a pool view

could not sleep at night because of the noise and also, i tried sitting in the swimming pool area but it was

difficult to relax ud83dudc4eud83cudffc breakfast was very, very, very basic nothing cooked to order

only thing i would have to say is that the wifi is kind of unstable unfortunately.

staff was helpful, the hotel location was perfect with a lt to do in a walking distance and the wifi was good

close to variety of food places, supermarket, laundry and shopping mall also only a short distance taxi ride

night staff on the reception was very helpful allowing us a late check out

thanks. the breakfast was amazing

the only thing was pool which was small and cold

noise from the traffic-and the pool was not in use

ok except breakfast

in took so long we we were waiting there for over 40 minutes with two small kids

old, noisy, wifi was poor, poorly installed shower flooded bathroom, towels were too old, no safe in room

in took so long we we were waiting there for over 40 minutes with two small kids

they also provide great breakfast

no laundry service as the stated there was . breakfast very poor .

a simple breakfast, perhaps, but it goes a long way if you observe stronger than the

no room service

swiming pool was good, breakfast was very good too

our little boy was quite happy in the pool

is literally no wifi on the rooms

maybe for hobits :-) wifi in the room was very bad even that signal was strong enough

wifi worked without any problems

problems with water and wifi.

no tv wifi was not reliable bed was hard

the laundry and she brought us the mats for the sunbeds on the roof terrace - just nice

in another language also would rush our breakfast there was no iron and we had to pay extra for laundry service

hotel is one of the few that sells beer, so does nearby bar downstairs in street

so they left us in front of a messy and dirty room for 40 min with two little jet legged kids and dirty diaper

beds wifi access

services at all in the rooms no tea kettle, iron etc there is no iron in the hotel or outside laundry

there was no laundry facility at hotel. we requested for an iron but were told they do not have.

with linen for the hot weather, be prepared to have to either take your clothes to a local laundry service and

the laundry service was external

got some attitude, the hotel is not a family hotel at all, not recommended for families with kids

location, internet connection and services ( money exchange, groceries, laundry)

sporadic wifi

good if you have business in gueliz wifi good

aren t clean, shower room are basic, there s no hair towel, towels looking dirty, wifi not bad, there s

i was also not told about breakfast and if you are planning to use the wifi for work avoid or bring a sim

next door to a sky bar at the renaissance hotel - definitely worth a visit for a late night tipple

there was no wifi available outside of reception and little done to solve this issue

had big room very nice bathroom and good wifi

breakfast. wifi is slow. rooms with city view are so noisy

wifi

breakfast, though similar every morning, was varied and plentiful

a gym would tick all the boxes!

very modern don t need to leave hotel sky bar amazing and club inside great customer service

spa wasn't open, i wasn't notified until i got there

poor wifi

they helped me get my laundry done

definitely recommend checking out the spa when here

restaurant - bar around the pool

very clean and well maintained with lovely pool and bar area

is no wifi or internet in all rooms no connection at all it is good for vacation but not absolutely not

the level of the service was poor anyway, for example we had to ask for our laundry many times before we got

stuff is wonderful, rich breakfast

you were not given the option to say that you didn't want the mini bar in your room when you check in and that

terrible wifi connection

hotel has full kitchen, we didn t use it but menu looked nice

ironing board, iron took ages to arrive, called housekeeping twice but they never came to collect laundry

especially nadine at the bar and zakaria at breakfast were super helpful and friendly

was no bath mat, the wifi went down for a couple of hours so i had to book everything using all my 3g and the

the breakfast was decent. it's expected of most french countries.

the swimming pool is fantastic

the laundry had closed as they close at 5 pm and yet they would not provide an iron and my clothes were

swimming pool small and very cold water

i asked for a second key which i was refused, drinks at the bar are expensive, needs maintenance carrying out

this hotel except that it ticked all boxes but the only thing we did felt was not right was it's pool, it's a

swimming pool is very small and beside the bar, so people from inside the bar can see you swim

the hotel itself is nice a great swimming pool, relaxing spa, and the breakfast was delicious

wifi in our room was not working well... it was ok in the other part of the hotel

not in the pool ( it is a joke ) , imade has offered his phone after i couldn t connect to the wifi due to

food the room service we ask for extra towel they say now we are three people in one room

front desk team ( yassin) was great to deal with as far as the rooms go , the bar team around the pool very

have kettle for tea at lest, and no iron, you have to give cloths for laundry service only, i stayed so many

buffet area was chaotic in the mornings, housekeeping failed to do our laundry and returned it without explanation

laundry service terrible

no laundry facilities, and outside service took too long so i washed my clothes in my room and hung

no iron - when asked for an iron i was told to pay for laundry service which was very expensive, so ended up

was no iron to borrow, you have to send it to the laundry service for an extra charge

no proper planning on breakfast n laundry, specially swimming pool towel

traveled with kids

strong wifi throughout the hotel

like the room service as laila was very kind and helpful at all times

the breakfast could have been better, too much european bread items.

wifi poor to non existent

the breakfast could be a variety, also the coffee should provide a better quality.

ambiance at the reception area and pool area was okay as well

are not hairdryers in the rooms, there is not possibility of exchanging money there, there is not bar at the

we had breakfast included, don t miss the omelette station hidden outside in the corner of the pool area

the breakfast was brilliant, fresh food everyday and plenty of it

for what it is 20euro 45 mins lift wasn t working and i wasn t informed as i have bad knees wifi was very

reception, room was clean everyday, swimming in the amazing pool, the people who work simply were just amazing

meriem was very good as it had really good and comfortable beds and also i like this hotel as the breakfast was

the pool was such a welcome addition, the breakfast was delicious, the staff were wonderful and so so

breakfast was great with a mix of fresh breads and pastries

very luxurious riad with a pool

great parking

breakfast was also good

great cleaning establishment a few doors down, quick and efficient to catch up on laundry

we ordered room service and had the most delicious burger and fries from their restaurant

breakfast was amazing ,nice pool, we really enjoyed our stayed

wifi a bit sketchy (keeps disconnecting)

breakfast was great. nice service. great view from the root.

was not able to complete standard tasks (answer phones-front desk, laundry) regularly

laundry was pretty expensive

booked in advance for our trip to marrakech skipping the riads because of the kids

the garden and the palms ,the swimming pool, the bar , the service , the location, thanx avain

sometimes when we order something from the room service they get it wrong

same day laundry in the hotel at a reasonable price

laundry services: i requested laundry support to have my dress pressed, but was informed it was

it has a spa (hamam

the free wifi connection is fast

are big it s clean price is good compared to other hotels wifi really good on each level they kept our bags

gym that was better than some of the paid gyms i had been to in the city

loved our room, the pool and breakfast, and super friendly and helpful staff

the wifi was reliable

all the bell-men, restaurant staff, housekeeping and room service staff were great

wifi was really good in all parts of the hotel

i am experiencing morrocco, but this is the place i come back to, the chill area with the pool is amazing and

equipement, no wifi inside the rooms, hotel would've been perfec if they renew the building

pool with nice shade areas, double bed, & wifi

wifi signal was very poor in the 2nd floor

room was specious, and clean, had enough towels and the room service keep checking in if we need to change them

the property could use a laundry facility for guests.

stay with outstanding breakfast staff

very good wifi and the balcony s are very nice.

guilez, the staff were friendly and helpful, slept in so didn't get to try the breakfast, small pool around the

clean nice hotel. ac and wifi working correctly. very nice personel.

very poor wifi connection

i loved the pool

pool area was full of construction debris/boxes

the pool was very clean and the wifi strength was very good

no breakfast provided by the hotel as stated in the booking very disappointed.

some basics were missing like extension numbers in the room. also laundry was delayed.

staff were excellent and they do keep the hotel very clean plus it has a gym and for the price that is fantastic

wifi was rubbish

the gym wasn t very good

best spa experience in morocco compared to another place i went to and i was able to book in there and

laundry prices too high for the location

also, the front desk was helpful with directions and laundry service

no laundry available for clients, or washing machine with coins, not even in the area

cold water in the room, spa facility was very weak with badly working heater during the winter month

value for me and my three kids, breakfast was included for free for them

:) the laundry service and very stylish work cafe were just next to the hotel, very convenient

arrived till i left the staff were friendly and helpful, everywhere was spotless, good wifi, and breakfast was

wifi is very slow , rooms need some updates

good location, quiet, lovely breakfast, friendly staff.

:-) nice pool to cool off after being out in the 40 + heat

i didn't like the wifi. it's very weak

wifi dropped in and out of service, poor lighting in rooms.

the bar has everything and again the staff were very professional & accommodating

swimming pool gets the sun only for few hours: 12-16.

comfy beds and the pool is a welcome relief after a long day

everything in available nearby, mosque, mcdonald s, money exchange, pharmacy, laundry and local food shops

laundry is far from the hotel

there is also no laundry service in this hotel which was promised, it's a public self service laundry spot in

facility is very old, the pic online is not real, the breakfast is so boring, the laundry is in a parking lot

bathroom drain was really slow, and they don't have a laundry in the hotel or iron although they explained it

fast room service, good security, very quiet freindly staff, especially excellent domestic

the room service didn t have any food

the daily room service was very good as they went out of there way to ensure that the room was clean and

hotel restaurant does good food and room service is quick

on top, the staff wanted to charge us room service for bringing a hot tea to the room for my sick girlfriend

decor throughout is lovely and the junior suite is perfect for a family of 4 (2 young kids)

i invited my mother to have a spa day to unwind before traveling inland

the pool was beautiful, the staff really friendly and helpful and the dinner we booked was exceptional

the staff was both friendly and helpful. great and relaxing spa experience.

poor access to wifi

that s fine as i m solo traveller but if there is a couple will be bit of mess, the swimming pool i thing

we love the roof top pool but the dept of the pool disappointing its for kids

the rooftop terrace was beautiful and my dinner and breakfast at the hotel was superb

the swimming pool is for kids not for adult

from outside not save for children's, windows open wide open, hallway very dark not enough light kids weren't

i chose it for the proximity to the bus station, but enjoyed the creature comforts (affordable room service

restaurant didn't have any of the dishes from the kids menu, and it was difficult tocommunicate with room service

besides, has balcony and a pool

wifi didn't work most of time in room, worked good in dining area

they also wanted cash on check out for the spa facilities as opposed to charging it to the room which was not

was missing room service menu , room was missing the dial numbers on the phone for reception, laundry, concierge

we called the laundry service over 4 times and eventually had to walk to the concierge in the main lobby to

amazing pool. very friendly staff. nice gym.

she helped with early check in and went above and beyond to assist us with flight issues

met on arrival by valet parking and bell hop

no lotion, our laundry got missing

no ability whatsoever to do laundry

the staff instructions on laundry service were inaccurate so we had to ask the hotel

kids loved aquapark and the swimming pools

loved the water park

the hotel has a cosy swimmingpool with nice seats and a bar facility

my only reason for rating the facilities at 3 stars was that the breakfast was poorly run

no functional tv, shower, lights or wifi

the front desk printed off my boarding pass was helpful and a lovely lady, the gentleman who did breakfast was

spacious room, quiet, decent breakfast, price-quality relation very acceptable.

the spa is actually a laundry room

there was a sign for the spa and a price list but the room was just a laundry room

and the staffs are really helpful as we had to head up to agadir at 7:00am we had requested early breakfast and

there was a sign for the spa and a price list but the room was just a laundry room

fantastic people, great facilities, couldn't do enough to help. the breakfast was amazing.

room was spotlessly clean, beds very comfortable, the separate lounge/kitchen area was great to have, and the

spacious rooms consisting of a sitting room with a kitchenette, a very big bathroom and a bedroom

there was safe parking under the hotel that you can access without going outside

and spacious room with kitchen and bathroom

should have told us that the inside swimming pool and hammam were currently under renovation and it wasn't

really good breakfast

basic hotel but comfortable and clean, it includes breakfast from the money you paid, so it s great

has a pool

they also offered spa and massage which i didn t have the time to try

breakfast was upstairs and delicious

no laundry services on sunday, and we will leave on monday

if you want to give the laundry be ready to request the bag and call at 8am in the morning to pick it up

over the tennis courts, and the road itself is filled with very useful amenities such as a salon, laundry, money

great rooms, great food, brilliant wifi, superb staff

good bar &pool at top of the roof

spa experience was excellent

pizza in the room service wasn't the best

gluten free options at breakfast and dinner

asian and delicious moroccan food at inara with traditional music, relaxing and luxurious spa and pool, with

was superb but the level of service was outstanding brilliant breakfast excellent spa great gym again , the

no one responds to their extension(whether its the laundry service, reception or maintenance

smooth checkin and out, great laundry service and some staff are

my son got sick and without any question they organized a late check out for us

kids suffered vomiting & diarrhoea after eating cheeseburgers from snack bar beside swimming pool

more staff spoke english when ordering room service had a bit of miscommunication but not a big issue

one receptionist told us that we had no alternative to ironing our clothes with their laundry service, where

modern, quiet, clean and beautiful hotel with free parking.

the swimming pool water temperature was not inviting to swim

ac was good. wifi was ok. food was ok. service was good.

wooden deck and stairs around the pool could use some work, did not feel that steady and had some splinters

swimming pool small

this place because it had a nice pool and when we where there they had emptied the pool so the kids couldn't

the wifi is not the

spa for extra charge. for the late check out u need to pay, even it’s 1pm

secured wifi was decent the first day (36mbps down, 6mbps up) but kept dropping connections from the second

parking the car was a bit of a hassle

lovely garden area and pool, we had the garden view that looked onto the ysl gardens, with bird song all day

free parking

we had bugs in our kitchen and althought they said they came to clean it,they still reappeared

drinks in fridge, besides so machine, lots of trees & plants & birds, artifacts best breakfast

we had to pay for a laundry service as we needed clothes to be ironed

only the professional laundry service at a cost

the garden s and pool area are well kept and a beautiful tranquil area with a bar and a kitchen at the pool

the wifi was a bit intermittent (i wouldn t rely on it to do work, but it was fine to stream netflix

snack bar was very good

i loved the bath and how big my room was and the breakfast was delicious and various

comfortable, clean and a continental breakfast with plenty of coffee and croissants

only problem is the wifi which hardly works at all

rooms were cold and dark, little wifi connection

in addition, wifi only worked downstairs by the reception desk

laundry service cost 20 euro which was very expensive

laundry is very expensive prices were not told me before

items like laundry, food, photocopy

prices for laundry and drinks were overpriced better to buy from nearby supermarket

wanted $70 to convert $200 euro and laundry offering for a single load was $70 cad

we tried the spa which is super nice, little but good and super honest price

and spa treatments my husband had a birthday during our visit and they made it very special indeed

wifi is very weak in the room, and the bed is not very comfortable.

is the most beautiful place with amazing surroundings, very friendly and helpful staff and the breakfast is

weak or non-existent wifi in room

staff are extremely welcoming, the breakfast is incredible with friendly serving staff, the facilities such as

room service would take a long time to come

breakfast was absolutely delicious, the hotel was beautiful and modern and the terrace and pool stunning

the receptionists, room service, restaurant staff and security are courteus very hospitable

i couldn t call room service or

also was advised on laundry but then they never did it

they have a laundry service that was super affordable and very quick

my room and the pool area

the breakfast could have been better - it was sparse and even early ie 7.20 food was a bit aged!

also, the breakfast was good and they serve it on time

we called reception god knows how many times to come pick up laundry

buffet had abundant variety. beds were very good. laundry service was quick and very good

the parking situation

wifi quite low

room service arguing with me about when i will have the shour in ramdan the content of the shour ,

wifi connection

only persons to have wifi were the reception staff

the internet service was really poor (the wifi in the room often did not work)

wifi was temperamental communal areas could have been cleaner

breakfast is delicious

handed in a bag of clothing for the laundry service in the morning, which should have been ready by 5

great especially given our limited french her english was a blessing :) great cocktails in the bar and lovely

when we entered the room right after check-in, we heard two kids fighting in the neighbor room

the bar and spa was closed, which was a surprise (our fault for not checking though)

deluxe room (second night) looked nicer but had same issues plus wifi was very weak / non-functional in the

expected for a 4 star and when i called for an iron one was not available as they have their own laundry service

there are no irons in the room but the laundry service refused to pick up our clothes and kept saying they

second time we called for the laundry service as we didn t get any towels, after 30 minutes no one came to

no irons in room. laundry services cost. breakfast was ok.

if you want to use the laundry, it takes a few days

toilet paper holder fell off, ordered room service and they got the order wrong, water was turned off at some

at meridien after our riad stay, the place was large, quiet, clean, comfortable and had good room service and

we picked this hotel because they offered free safe parking

the receptionist(hamza) remembered my name and was very helpful ud83dude42 the breakfast was really amazing,

be set up fpr one person only (ie) one glass one coffee sachet no sugar etc services very slow in bar area always

sent clothes to laundry in the morning and was supposed to get them back by evening but they did not come back

can hear ur side rooms and vicerversa in addition people hang there laundry in the rooms window i felt i am in

could not reach laundry service

closes at 730pm property should have some animations for adults and kids, they have the room for it and great

the valet parking team was courteous, responsive, and always ready to assist

the staff especially pool and cleaning and room service and restaurant

breakfast was excellent and offered a large choice

the hotel also facilitated early check in for me, which is a massive bonus when arriving on an early flight -

wifi was awful

is a great hotel with all you need on resort to bar and club and casino and shisha bar also and locations close

the kids club needs improvement

too many kids the corridor noise

the hotel lacks an (outside) bar for the evening

when booking with the palace you also get access to the gym and indoor pool / sauna

fantastic, it s within metres of a casino, a very quiet a luscious garden, a huge and beautiful pool, 3

friendly staff, easy street parking

200m2 quiet, no kids

service with very friendly and welcoming staff, great rooms, excellent location, quality breakfast, what else

the pool and area were clean

our room was incredibly spacious, beautifully furnished, and featured a large, comfortable bed

one of the more affordable hotels in the area nestled around the likes of sofitel, hivernage spa hotel & nobu

perfect location. excellent staff especially yassine the bar man!

gym was not well equipped and things in the room like toilet paper and tissue boxes often weren t

conditioning in the room not strong enough, gym needs some renovation, service is medium, breakfast is rather

wifi was very good

the breakfast is good aswell, it's a traditional morrocan breakfast and it's different every day

breakfast wasn't worth it for us

the breakfast was great and enough (every day with an other type of cake :) ) the owner - simmo - was

we travelled with our kid, we had preferred to have a heated pool as the water was very cold

amazing: good location, nice breakfast, room with ac, every day the room was cleaned and towels and carpet

everything was perfect they gave us an upgrade and late check out for free.

the pool was fantastic and so many

no hand rail on stairs from lawrence bar , very dark . curtains should be tied back

liked everything, i d add ice cream to the menu to accommodate kids or some kind of treats for

the hotel facilities, including the pool and spa, are beautiful and well maintained, creating a calm and

the parking lot was a bit wierd

the room service was great, the staff were fantastic and a huge shout out to the cleaning staff for

good gym and spa and very friendly

great service from the front desk an room service was fast and good.

room service was terrible

safety hazard for kids and adults

restaurants at the hotel, design of the riad, location, pool area, the palm garden, breakfast

breakfast was delicious

everything except the pool

wanted to grab some food in the afternoon before we left to the airport and they could only offer room service

2 families with small kids were having breakfast right by our room at 7-8 am making a lot of noise

laundry pricing is very expensive, you also get told at the end of your stay about the country s

points really - sometimes water wouldnt be replenished in our room, some of the laundry wasnt washed properly

amazing location near the medina, great pool, brand new rooms

great location, friendly staff, spacious rooms, gym and pool are well equipped.

facilities has listed bar

our room was very well appointed but very noisy in the mornings, possibly located close to the laundry

i want to relax and stay away from the busy life, i pick the 3 days spa package

btw: our room faced the garden/pool area which had its own muezzin call in the morning (before sunrise)

the bar area is a welcome addition often with piano in the background and a place to buy a cocktail in

definitely check out the country club during the day and jazz bar in the evening

in addition, my laundry took over 30 hours to be returned, despite paying for dry-cleaning and express service

gym is the only thing that wasn t great

rooftop is the highlight: a great concept of pool / bars / restaurants with a friendly and very helpful staff

one nitpicking concern was that the wifi only worked right by the room door

suggestion would be the gym needs ac as it was rather difficult to train because it gets far too stuffy and hot

great breakfast, and the helpful they given us from day to day basis

we booked 2 suites for our family of 4 (kids 12 and 8), the room was spacious and cozy, the owners very helpful

can't wait to have that fabulous moroccan breakfast

we booked 2 suites for our family of 4 (kids 12 and 8), the room was spacious and cozy, the owners very helpful

amiran spa is a perfect choice to stay inside the hearth of the medina marrakech

outside riad have atm, money changer , laundry that cost your 10 dirham per piece, mini mart to buy snacks &

the plunge pool is great for a dip to cool off after walking the souks and the roof terrace is beautiful too

the swimming pool, the structure was well maintained

also, wifi could be better in the room but worked fine in the common spaces

everything what we needed, and they were always smiling to us :-) there is also beautiful small pool to refreshing

beautiful place, clean and comfortable with a tiny pool inside

the property is very authentic and great to have the small pool and roof-top

just near the palace, great style, contemporary but with a morrocan touch, and a pleasant little pool to refresh

the riad is really nice with small swimming pool and cozy terrace

wifi wasn t the fastest, but it wasn t such a dealbreaker

the service is excellent - ahmed was very helpful, especially when it came to doing laundry

the facilities are so clean, the breakfast is great and the location is very convenient

ambience breakfast

the hammam and other spa facilities were also amazing

pool was very cold which we didn't expect (but our bad, we should have checked before if it's

nice owner and beautiful riad with good breakfast. they do the laundry for us. thanks to maria.

we got our laundry done at an excellent price

and super kind,(they gave us good information about sightseeing spots in marrakech and did our laundry for free

was wonderful, providing breakfast at convenient times as well as offering good cooked dinner meals when we

super kind stuff, very comfortable and clean. our room was well adopted for staying with kids