no laundry sacks

they had a pool !!

air conditioning and heat worked well as well as wifi

wifi was slow the bathroom was gross the site said pool was open and its closed which was why i

for guests who bring pet may stay at certain specific rooms at the motel

i like the location, and the staff, they also have laundry onsite and that's awesome.

pool never opened entire time we were there, a little out my way, some staff was on hateful side

also 2 different parties going on in the parking lot @ 11:15pm, loud music

the kitchen, very clean

pool was closed

the reason i know no one was there was because i spoke with a housekeeper in the laundry room

hallways smelled like smoke along with laundry room also

has an indoor pool and very clean

wifi did not work at all

ud83eudd23 the pool was small but clean

friendly , seen the good hospitality the way an elderly lady with walker need help getting her breakfast and

no breakfast left when we went to eat.

breakfast, facilities, & staff.

amenities, the kitchenettes were a great touch

hod no microwave had to ask for towels cold indoor pool

easy location, easy parking

location was perfect for golf event at cherry blossom gc

very nice hotel, comfortable pillows and good breakfast

pool was too cold for our comfort

they enjoyed the pool, snack area and the room

and one bar of soap for hands, no shower bar of soap

room had 1 bar of soap for 2 bathrooms and there was mold around the top of the

access and parking was limited due to repavement of part of the parking lot.

great room size, nice and clean environment, the front desk accommodated early check in.

was great, staff was even better but the beautiful scenery around the pool was my favorite

got to breakfast with 45 min left and found the choices lacking

breakfast was great. plenty of choices and all the food tasted good.

our suite with full kitchen was small and cramped with no space to place and open our suitcases

great room, kitchenette was amazing, bed comfy and staff friendly.

i only wish we had gotten to breakfast earlier so we d had better choices to select

laundry bag provided

stay was great. and staff was welcoming. pool was very clean and breakfast was nice and hot.

breakfast was spectacular

not enough parking spaces

hot tub, pool breakfast buffet

no on site laundry facilities

very nice hot breakfast, bed was comfortable and large.

staff super friendly pool area really nice beds super comfy

have a great breakfast, friendly staff.

very friendly staff, comfortable beds, good breakfast with fruit, cookies and coffee available all the time

clean comfortable rooms great breakfast friendly, helpful staff guest laundry

clean, friendly staff. good breakfast. reasonably priced. pet friendly.

my kids loved it

i wish they had pet rooms on the 1st floor.

enough parking if you have a trailer, i had to park at restaurant next door, no spaces in parking

the laundry rooms were always open and were unattractive and near the breakfast area

and the laundry room needs a good cleaning

only drawback was that i was across from the laundryroom however, the room was insulated enough so that i did

called 3 days later and said it was found in the laundry wrapped in sheets

there was biscuits and gravy, but we did not eat breakfast there

facilities. pool, hot tub, laundry, breakfast, staff were lovely.

beds very comfortable. good breakfast. staff great. laundry available.

breakfast was better than previous reviews, the pool area was small but perfect for what we needed,

the wifi signal was also great

breakfast great, lots of options, staff great, room nice, very clean

needed to do laundry on our stay but the machines took quarters, the front desk could not make change for guest

laundry facilities

someone was using the laundry facility around midnight even though it s posted it closes at 9 and kept me

front desk for extra hangers, laundry soap, milk

clean rooms, friendly staff! outdoor pool. great location!

great breakfast

easy parking

yummy breakfast

the pool was adequate for the size of the hotel

parking was tight

were right next to the guest laundry so there was sound almost all night

washer worked but dryer broken and i needed to do laundry

the laundry shoot on the second floor did not have a lock on it

laundry room didn't have a door so i was leary when i had to do laundry and possibly wake someone

no access to the fitness equipment

everyone was friendly and very helpful. we were grateful for the laundry facilities.

more parking. had a little bit of trouble finding a spot when returning after 10 pm.

so many choices for breakfast

the pool was great

welcoming staff and super breakfast and hand location to ky horse park

heaps of laundry left on the walkway outside our front door

maybe this was once a smoking room or other rooms around it are smoking

very courtesy, and great service. breakfast was outstanding ud83dudc4c.

it smelled really bad of cigarette smoke but that was my fault for not realizing i picked a smoking room

the pool was warm and clean

perfect location. older but clean , right off hwy. good value. laundry available.

were clean and liked that we could get to the room from outside but also get to the pool and breakfast through

breakfast was mainly grain/breaded options which made it tricky for me to find enough food to feel

great breakfast

breakfast

i liked the pool. i also liked the fact that there was a ice machine on our floor.

location, good breakfast, pool nice -- everything!

very clean, great breakfast, friendly staff

pool has been closed for a year and they told booking but booking hasn t updated their site per

the cleanliness and breakfast options

the location was nice and it was nice having a laundry facility to use

very pet friendly. the staff was amazing

fully stocked kitchen

warm breakfast items and coffee was supplied (refilled as needed)

everything the pool availability, breakfast was amazing

list a laundry, pool, those no longer exist, heavy construction inside the hotel that was not listed

and there was no way doing a load of laundry so many students waiting to use the laundry machine

when we asked about the laundry facilities we were told that we would be lucky if we got to use them because

quality of food and room service.

the staff was great! very clean and pet friendly.

no laundry bags available

there is a minimal breakfast included

parking was horrible and the parking lot was poorly lit

found the other after having to walk a narrow ledge around the pool in the dark

no breakfast. was advertised they had.

great breakfast. lots to choose from.

ease of checking in and checking out. lived that the pool was open and could enjoy that

sharing a parking lot with a panera drive-thru was an added bonus

not much. location and parking were not ideal.

breakfast exceeded my expectations staff very friendly.

kind of hard to get in and out of the parking lot.

breakfast was outstanding both mornings: cheese omelet with smoked sausage and scrambled eggs with

breakfast area was wonderful

the breakfast bar was filling, but had few items we enjoyed most

staff was friendly. room was clean and swimming pool was nice.

the laundry facilities are clean and well maintained, and the staff on reception were able to assist

the gym was also just perfect for us to get a good workout

pool was great and open even in the morning

new and extremely clean, safe parking

the room was newly remodeled. very nice and clean. had a great choice of breakfast foods.

affordable, an a amazing breakfast bar wit staff to help, cheep laundry sight, with nice washer and dryer

whatever laundry detergent they use is awful

hotel lobby was nice with sitting area, small bar area, and breakfast area

the dining area on the 1st floor, where breakfast is served, has a microwave for guests use

the bar food is mediocre at best

laundry is the only downfall in the con i have the laundry is usually broken when it comes to some

equipped kitchen, gym and laundry facilities

also somebody decided to go steal my clothes while they were in the laundry room granted it says don't leave

some of the laundry equipment wasn't working

cleaning staff seemed impatient, interrupting twice while we were still in the room, and at breakfast

easily accessible guest laundry facilities

one night there was laundry detergent pebbles spilled just outside of the laundry door and the next morning

the breakfast was adequate. we used the laundry room and exercise room.

close to kentucky horse park and the interstate . very good breakfast.

pool and hot tub was a blast not really busy witch the kids enjoyed and having 2 tvs in the room was a

room was right across from the laundry and right next to the guest laundry and the ice machine

the lobby area was dreary with boxes , dirty laundry and things left on the

perhaps use a bit more bleach in the laundry :-)

the rooms are clean, comfortable and updated. microwave, fridge and laundry are available.

easy to get to the laundry room and vending

enough but the bathroom was very outdated and cramped, it was in dire need of an upgrade, the laundry facilities

the laundry room was rundown and we had to ask to have the light turned on after sundown but the washer

very close to the ark encounter. had a laundry.

the wifi was unsecured

people room was clean , bed was comfortable access was easy and the restaurant across the parking lot was

limited laundry facility

also the laundry machine took my money

the person at the desk said she could not help me that was a laundry problem

room service was not available during posted time.

the pool and hot tub were available when i got time to enjoy and relax

of parking fee and another fee dirty laundry in the hall at every door between our room and the elevator no

the size of the room, the resteraunt on site, free laundry, nice swimming pool and awesome layout of hotel in

the large rooms and the excellent hot breakfast

we come to this hotel at least once a year for a party as i have five kids and someone always wants to have a

pet friendly

soap available for the laundry room, front desk staff wasn't the most friendly

don t speak english should have free coffee in lobby maids kept forgetting to leave room service menu but they

i love kids & pets but when they interfere with someone else's peace & quiet at spa get-a-way, it's a

dinner and breakfast was great

paul hot tub gym that was all nice

very much loved the room, the gym, the outside area, the lobby, and the coffee they have at the reception

there was plenty of room for three people, we used the pool and gym several times, and the kitchen allowed us

in-room kitchenettes

wifi and pricing of snacks

is new, extremely clean, and the room has a kitchen

had to keep swapping keys because they never worked, and our room was right across from the staff laundry as

clean and very good staff. good breakfast

i tried to call the hotel to see if the pool was open, it took me 10 minutes of going through voice prompts and

disappointed that they did not have a hot tub with the pool; never seen this at a hi express.

was me and my 2 kids and he was nice enough to place me in a room on the first floor next to the pool for easy

had everything we needed for a family, laundry, pool, fitness centre and

dirty laundry left in our room from previous guest

guest laundry was available, which was a nice amenity

super clean, loved the laundry room, would definitely stay there again

breakfast was terrific

very convenient location and had lots of amenities we were able to utilize on our stay, like the laundry, fitness

i took my laundry to the in hotel laundromat

clean, nice setup for extended stay (laundry, full kitchen with dishes), staff super friendly and accommodating

not getting their laundry out of washer/dryer for other people to use

laundry facilities were nice

floors, traffic noise and not being able to locate the laundry facilities (according to the listing there was

one negative (for me) was that the bedding had an extremely strong odor of laundry detergent or dryer sheets

the feel of a one bedroom apartment with the full kitchen and dinning room table

separate sleeping room from the main sitting area, even had a small kitchen with refrigerator, stove and

finding the back parking lot.

the wifi didn t work for us unfortunately

shower gel way too scented!!! a lot of folkthe bar soap wasn't great but not nearly as bad.

bar and bourbon selection

the light switch in the kitchen could only be accessed if you opened the refrigerator door, and surprisingly,

restaurant and bar was closed because of covid and we came after 8 pm so no where in versaille was open

everyone in our party was pretty itchy. i m thinking it was the laundry detergent.

the fitness room doesn't have many machines, (2)

it is an apartment! and very private! breakfast was great.

the breakfast was

think you all need fake green grass on every floor for pets to use and of course the owners to clean up , having

second shift lady smoking pot out front by the laundry with her friends in a gray car

pool was dirty and closed, the laundry room was out of order, the floors were dirty and the only thing out for

later that night, me and my boyfriend were washing my work clothes and having a snack inside the laundry

laundry wash and dry machines/area was dirty

price was reasonable but the $25 pet fee seemed high

laundry facility, exercise room

free laundry..! always a plus.

nice area for walking the dog, great location, free laundry!

convenient location. quiet. large rooms. indoor pool, laundry and well equipped rooms.

laundry was free. room had full size fridge and microwave.

there was only one washer and one dryer in the laundry room and we never did get our clothes in because it was

hall carpeting dirty,self laundry expensive , inadequate availability of ice on first floor, food in bistro

laundry on site

the lady at the breakfast bar was extremely rude very nasty rolling her eyes talking down to us and my

amy the sunday front desk bar tender was great.non

and see if it's the one i reserved of course it's nothing like the picture a plus is they had a laundry room

i havent seen any breakfast but its pretty clean and quiet and the laundry room works well

room was next to the laundry room'

the laundry room is excellent with supper efficient driers

maybe offer room service.

everything!! great staff, elegant lobby, bar and room! so incredibly impressed!

we stayed in the bunk bed room with my two younger kids

the rooftop bar is the bomb

i just wish the gym would have stayed open past 9:00 pm.

we were thrilled the hotel had ev chargers

would have loved to have seen a laundry room

laundry service could have been helpful ud83dude42

parking convenientl & free. shuttle driver

bed was comfortable. room size was good. quite rooms. gym and pool was excellent.

the room service was severely overpriced. we only ate it once and then needed to eat elsewhere

and microwave in the room as well as free wifi and free

the room was comfortable. we enjoyed the hot tub and pool . very relaxing .

the cosmo's i drank at the bar were the best i have had in ky since i moved here 3 years ago

room service was fast and the food was hot and very good

no refrigerator. the shower was the worst i've had in a hotel. wifi was not free.

the bar is small but has just about anything you might ask for

i preferred the old gym bag smell

the fire pit area & the deck connected to the bar was very quaint & charming

the bar and dining room service and atmosphere were wonderful

the bar was very nice too

i had room service and ate in the dining room and the food was excellent

gym was great

restaurant and bar serve great food and cocktails

the room service was also excellent

gym

very convenient. clean. parking was easy. loved 8th floor bar and pool

breakfast was great, nightlife was lovely at the rooftop restaurant and valley parking was very

we had everything we needed with a full kitchen

we had the expectations of a normal sized pool with a bar in same

the pool is a little small and there s no hot tub.

excellent gym and nice but rather small

there is a rooftop pool which was neat

staff was friendly. infinity bar restaurant was a great value with delicious food!

the pool was also unexpectedly closed on our last day and we were told it was due to the chemicals

the pool was not the most kid friendly

my kids were unable to swim the entire trip because the pool was constantly full since the size was

suite with kitchenette. hotel breakfast was good.

breakfast was just ok

was a bit of noise from rowdy kids in another room (on floor above

breakfast

they had a free laundry room with tide pods that they provided which was great since i was staying for 8 days

was great to have laundry and gym

i like the laundry basket in the bathroom and the coat rack

all i got was this night staff saying that she got the sheets down to laundry and inspected them to find no

when we went into the breakfast room the first morning the woman working in there was folding laundry and putting

hotel room was nice and spacious, had laundry for guests

guest laundry facilities were out of order so had to take our clothes to a launderette to dry

the pool, gym, and laundry were all great

felt like earthquake in the room where they used the commercial laundry the floor was vibrating

pool smelled of extra chlorine

self laundry is free

room was above the laundry room and at 7am i was woke up by a whirling sound and the room was smaller than i

no pool, but laundry facility was much needed for sports camp

love mini kitchen and free use of laundry

hospital, and they appreciated a place to stay where they could feed their family, and do their laundry

helpful staff and good laundry facilities

we found laundry machines too expensive. but, what the heck.

i even use the the laundry and it was good with the app

our room faced the front parking which was nice as we were able to see our vehicle

we brought our pet and that turned out nicely

the guest laundry dryer did not dry my clothes very well.

had a laundry area where i went to do a load

laundry facility

the wifi was difficult to connect to

parking. ..

we had a very nice room with a kitchenette

beds comfy, adorable studio and pet friendly

nice rooms with full kitchen. close to airport

i wish the pool was a little warmer and had a hot tub.

breakfast included a large variety of options and was continually replenished

i that is a mom loved that they have 24/7 laundry

having a laundry on site since we were there for a soccer tournament was especially nice

we were surprised to see a kitchen

nothing it was every bit of what me and my kids were satisfied the whole time

the pool wasn't open and neither was the gym

was very difficult to access the wifi

gym did not have towels or sanitizer wipes for two days after being informed that there were none

always smelled like sewers and the gym also smells like the carpet hasn t been cleaned forever

the food and bar area were great! the rooms were big, comfortable and clean.

reservation line promise the restaurant with room service for the same price i could ve stayed at a hotel that

there was no pool, no exercise room, no guest laundry and for breakfast we got a bag with a orange, muffin and

i checked out immediately and hopefully made it to my laundry room in time to prevent the spread

i also had to do a load of laundry, and the cozy gym with cable tv was conveniently located adjacent to the

laundry machines kept eating my quarters, no body soap in shower dispenser so i had to get out, who

laundry facilities are great for traveling families

staff was very helpful with our late check in and the breakfast was very nice

loved using the pool

guest who sat outside in the parking lot drinking beer and carrying on like it was a tailgate

wifi connection did not always stay connected and had to reconnect throughout the day.

the pet fee was outrageous

i also wish laundry was available

no laundry facilities and breakfast area is small. the beds weren t very comfortable.

didn't have change for the laundry machine

fridge did not stay cold enough for food, not enough parking

the grand kids loved the pool area which was also very clean

the breakfast was great and the staff was so nice

parking was split up

wifi needs to be a little quicker with the free version

free wifi

the parking was ok but a little tight

ac fan was so loud- couldn t sleep with it. breakfast was mediocre.

the tv had the option of streaming movies that are on netflix, hulu, etc (for free), the gym was open 24/7,

the gym is small, but has the basics

if they only had a hot tub. there is a pool and good fitness room.

parking was east

no bag for dirty laundry.

assistance bar in bathroom was poorly repaired

only has a front and back door ...no side entrance from the parking lot

parking a bit limited

very clean, easy check in! extra $20 early check in fee but not bad!! great facility and area

not much. maybe could have had tbn on the cable tv. no vending machines or laundry supplies.

there was one person working when we checked in and she was expected to do check ins, laundry, customer service

no extra laundry bags were available when we asked for some

a better breakfast compared to other hotels. nice swimming pool for the kids.

can’t brag enough on the front desk, house keeping, & breakfast worker

offers indoor pool, laundry

the oatmeal was old that was in the package the morning crew was all in laundry room talking and and we had to

room was next to the laundry room so every morning at 8 we heard thumping and the washing machine

it was great having access to the laundry. lovely breakfast room. light and airy bedroom.

this property has laundry facilities as well

no laundry facilities

no problem with parking

the staff is friendly and they have smoking rooms

too many random people hanging around parking lot.

equipment in the fitness room did not work

pool was cold

was clean, great shower, on site free parking, free breakfast with a variety of options, great location just

the pool was small and didn't look real inviting.

friendly staff, excellent breakfast, exceptionally clean, great location

pool too small to hold more than one family comfortably.

the pool, laundry, exercise room were all neat and clean

i passed a laundry room and it was full of them

the employees. laundry facility was bonus, but 2 units of each yet 1 of each broken

nice front desk girls. fantastic bed. laundry. i should have checked out the pool.

one more anecdote: i was sitting in the lobby waiting for my laundry to finish, when a couple came to check in

boutique property that was well appointed. smaller pool, good breakfast, and laundry on site.

laundry detergent vending machine out

no elevator, hrs for guest laundry, key charge, parking is limited

laundry on site that we did use

the price, location and amenities such as onsite laundry facilities.

because my friend put it in her name and was not able to rent from them for another month due to smoking in the

easy parking

rooms large, beds comfortable. parking easy and safe.

parking and location

very easy to find. close to stores and restaurants. room was large, and clean. pet friendly.

i have seen a roach in my room before and the last time i stayed someone puked i m the parking lot

parking for handicap sucked. need fruit at breakfast.

cost for having pet and threat of more money if pet did anything to room was a bit insulting

the breakfast was a pleasant surprise

15.99 charge a day for pet

the laundry people decided to not show up so we had 2 towels for 4 people and they were out of towels

the room was clean when we arrived,the location was perfect, the bed was comfortable, laundry room clean/

very clean facility to catch up on laundry, or slip in a workout

breakfast, the work out room and the location of laundry

if was a great adventure, kids loved and and so did we.

laundry room is too uncomfortable, stools to wait for cycles and too hot

no laundry detergent in the laundry room. had to make an extra trip to the front desk.

the guest laundry was a mess

rooms either kitchen suite, lots of extras like complimentary drinks and light food selection in the evening,

breakfast was delicious with numerous options

breakfast was great, room excellent as well. laundry room very usefull

huge compliments to the bar staff for being so sweet and funny and entertaining

pool was super nice

our kids enjoyed time at the pool

pool was awesome as well

free laundry is always a plus

there was also cleaning supplies, laundry basket

the laundry facilities for guests are included in the price you pay for the room

the laundry facilities were free and helpful. the social and breakfast were nice.

everything! especially the complimentary laundry room!