called 3 days later and said it was found in the laundry wrapped in sheets

and the laundry room needs a good cleaning

only drawback was that i was across from the laundryroom however, the room was insulated enough so that i did

the laundry rooms were always open and were unattractive and near the breakfast area

parking lot was lit up

facilities. pool, hot tub, laundry, breakfast, staff were lovely.

beds very comfortable. good breakfast. staff great. laundry available.

parking lot was full of trucks and wagons taking up multiple parking spaces, leaving me no place to

first floor windows was in front of parking lot.

swimming pool should have been open up all night

clean comfortable rooms great breakfast friendly, helpful staff guest laundry

tight parking area

clean, friendly staff. good breakfast. reasonably priced. pet friendly.

was pet friendly, comfortable, clean, quiet, and the staff was extremely friendly and helpful when we

i tried to connect to the wifi but it never did connect.

no on site laundry facilities

great breakfast and fresh. pool and hot tub. comfortable beds clean and fresh.

the heated pool was nice

very friendly staff, comfortable beds, good breakfast with fruit, cookies and coffee available all the time

parking

laundry room didn't have a door so i was leary when i had to do laundry and possibly wake someone

were right next to the guest laundry so there was sound almost all night

the laundry shoot on the second floor did not have a lock on it

washer worked but dryer broken and i needed to do laundry

wifi not good

laundry bag provided

discrepancy on pet policy pets welcome/ no pets allowed

tonia, not only welcomed us but explained what was available, in detail, then went to the kitchen to make us

the parking area is great

hotel employee in the breakfast area is the friendliest and most helpful person i have ever met

access and parking was limited due to repavement of part of the parking lot.

was great, staff was even better but the beautiful scenery around the pool was my favorite

liked having the restaurant and bar available

stay at hilton garden inn because they have the bar and the restaurant

room had 1 bar of soap for 2 bathrooms and there was mold around the top of the

everyone was friendly and very helpful. we were grateful for the laundry facilities.

the room was great. the breakfast is awesome. staff are very friendly.

welcoming staff and super breakfast and hand location to ky horse park

wish pool was a little bigger, it gets super crowded

dogs stayed with us and people were nice. kitchen was great and felt like home away from home.

laundry facilities

someone was using the laundry facility around midnight even though it s posted it closes at 9 and kept me

needed to do laundry on our stay but the machines took quarters, the front desk could not make change for guest

front desk for extra hangers, laundry soap, milk

breakfast was good and the location was great

yummy breakfast

it was quiet. excellent breakfast selections and a staff was actively maintaining it!

hot breakfast, clean rooms, and close to several restaurants

it had a pool and spa

easy parking

need more parking

fantastic breakfast!

son was upset that the pool was closed

breakfast exceeded industry standard as the coffee was hot and the eggs were not dry

as for the breakfast/kitchen in the morning

everything was very clean. the breakfast options were plentiful.

breakfast was great. plenty of choices and all the food tasted good.

our suite with full kitchen was small and cramped with no space to place and open our suitcases

great room, kitchenette was amazing, bed comfy and staff friendly.

got to breakfast with 45 min left and found the choices lacking

i like the location, and the staff, they also have laundry onsite and that's awesome.

no kitchen utensils

the pool was cool i guess.

the kitchenette was the best one i have seen

also 2 different parties going on in the parking lot @ 11:15pm, loud music

the kitchen areas were great, well equipped, had a full refrigerator, not a mini fridge, and a stove

the breakfast was wonderful too

they had a hot breakfast, the waffles were good and they had a good selection of other options

the rooms were very big and clean. the breakfast had a very good assortment.

breakfast was good

the reason i know no one was there was because i spoke with a housekeeper in the laundry room

hallways smelled like smoke along with laundry room also

the indoor pool was chilly; the staff was in the process of adjusting the temperature

the pool was cold and my kids decided it was too cold to swim in.

chlorine was way too strong in the pool area

no laundry sacks

i couldn't get on the free wifi.

it is also truly pet friendly

the bed and toilets by the pool house

wifi was slow the bathroom was gross the site said pool was open and its closed which was why i

the laundry facilities are clean and well maintained, and the staff on reception were able to assist

updating the building, which is nice, but a lot of the amenities i like weren't available: gym, hot breakfast,

pool was great and open even in the morning

kids enjoyed the pool and the breakfast was decent

excellent pet friendly hotel

affordable, an a amazing breakfast bar wit staff to help, cheep laundry sight, with nice washer and dryer

whatever laundry detergent they use is awful

breakfast was very basic

great location! reasonable rates! tje breakfast was nice! excellent coffee and waffles!

so clean and comfortable and helpfully staff and great breakfast

some of the laundry equipment wasn't working

also somebody decided to go steal my clothes while they were in the laundry room granted it says don't leave

laundry is the only downfall in the con i have the laundry is usually broken when it comes to some

equipped kitchen, gym and laundry facilities

the kitchen was great

the breakfast was adequate. we used the laundry room and exercise room.

easily accessible guest laundry facilities

one night there was laundry detergent pebbles spilled just outside of the laundry door and the next morning

pool was clean

pool and hot tub also very nice

the rooms are clean, comfortable and updated. microwave, fridge and laundry are available.

room was right across from the laundry and right next to the guest laundry and the ice machine

easy to get to the laundry room and vending

the lobby area was dreary with boxes , dirty laundry and things left on the

perhaps use a bit more bleach in the laundry :-)

also the laundry machine took my money

the person at the desk said she could not help me that was a laundry problem

limited laundry facility

carpets, wall paper, doors, equipment

the breakfast bar and the sports bar

of parking fee and another fee dirty laundry in the hall at every door between our room and the elevator no

the size of the room, the resteraunt on site, free laundry, nice swimming pool and awesome layout of hotel in

went to get my kids 2 20oz bottle drinks paid 12

we come to this hotel at least once a year for a party as i have five kids and someone always wants to have a

the pool, happy hour, breakfast.

soap available for the laundry room, front desk staff wasn't the most friendly

beautiful grounds. jw was fantastic for breakfast!

no room service.

the room was very nice, golf course was excellent, pool was enjoyable!

liked the gym. it's pretty decent and with good equipments.

is new, extremely clean, and the room has a kitchen

there was plenty of room for three people, we used the pool and gym several times, and the kitchen allowed us

a huge plus was their pet policy which allowed us to keep our traveling dog with us

there was plenty of room for three people, we used the pool and gym several times, and the kitchen allowed us

clean new hotel with a full kitchen.

everyone in our party was pretty itchy. i m thinking it was the laundry detergent.

location, clean, friendly staff and a fitness room i was able to take advantage of

the room was very clean. enjoyed the sitting area and kitchen area. very roomy.

think you all need fake green grass on every floor for pets to use and of course the owners to clean up , having

the staff was absolutely amazing! kitchen was awesome!

had to keep swapping keys because they never worked, and our room was right across from the staff laundry as

so nice and clean. it was a great experience. breakfast was also amazing. staff was sooo nice

breakfast was great

clean and very good staff. good breakfast

i tried to call the hotel to see if the pool was open, it took me 10 minutes of going through voice prompts and

later that night, me and my boyfriend were washing my work clothes and having a snack inside the laundry

second shift lady smoking pot out front by the laundry with her friends in a gray car

laundry wash and dry machines/area was dirty

pool was dirty and closed, the laundry room was out of order, the floors were dirty and the only thing out for

parking area need to be swept

free laundry was amazing and fairly priced snack foods

laundry was free. room had full size fridge and microwave.

laundry was free and there was a decently sized work out room

free laundry..! always a plus.

laundry facility, exercise room

laundry on site

hall carpeting dirty,self laundry expensive , inadequate availability of ice on first floor, food in bistro

there was only one washer and one dryer in the laundry room and we never did get our clothes in because it was

the breakfast choices were very limited, especially for a family with kids

in the trees, lobby bar and sitting area, exceptionally friendly staff front desk, breakfast and bar staff

free laundry is something i have never experienced and was a nice touch

not getting their laundry out of washer/dryer for other people to use

i took my laundry to the in hotel laundromat

the cabinet in the closet where u put ur laundry

very convenient location and had lots of amenities we were able to utilize on our stay, like the laundry, fitness

room was next to the laundry room'

the laundry room is excellent with supper efficient driers

i havent seen any breakfast but its pretty clean and quiet and the laundry room works well

and see if it's the one i reserved of course it's nothing like the picture a plus is they had a laundry room

wyndham states pet friendly area but there are rarely poop bags or trash cans available.

everything!! great staff, elegant lobby, bar and room! so incredibly impressed!

king room, very comfortable, and we loved dining at the bar for breakfast and dinner

we stayed in the bunk bed room with my two younger kids

room service meal that was ordered took over an hour to be delivered to our room.

i just wish the gym would have stayed open past 9:00 pm.

distance, hotel was very nice and clean, staff was nice, outdoor skating ring was nice, very nice bar inside

pool, jacuzzi and gym are open

wifi was very spotty. no breakfast included with room price.

entrance, it s hard to get back on that street to get back in, parking is not free, and no free wifi

no free shuttle service, limited room service and no pantry due to covid restrictions.

laundry service could have been helpful ud83dude42

would have loved to have seen a laundry room

shuttle to stadium was on site

the room service was severely overpriced. we only ate it once and then needed to eat elsewhere

hotel guide, like where is the gym or the business center, plus a tv guide

hole in my sheets and my towels and the tvs had no smart tv options despite the hotel having good wifi signals

the fire pit area & the deck connected to the bar was very quaint & charming

park is a fun and funky neighborhood very comfortable bed high quality linens modern bathroom and spa shower

the bar was very nice too

the bar is well stocked

the room service was available a little later

gym

centrally located, pet friendly, very comfortable room and bed.

breakfast was room service and very good

the bar should stay open later

breakfast was outstanding! i should have tipped the chef but didn't have any cash on me.

line you still show a breakfast buffet

breakfast was good but, the staff was amazing during breakfast time

very convenient. clean. parking was easy. loved 8th floor bar and pool

the pool is a little small and there s no hot tub.

downtown location with secure underground parking, rooftop pool (small but nice), rooftop lounge & bar, on-site

pool is tiny. like it has 8 chairs because only a few people can fit in it.

there is a rooftop pool which was neat

wanted us to pay for wifi and room service had to be reminded i ordered and it didn t have a in room microwave

the infinity rooftop bar and restaurant was so good

however, reducing a full buffet breakfast to a banana, bottle of water, and a granola bar was almost an insult

the kids really enjoyed the pool

breakfast was just ok

the should provide more non-pork choices for breakfast.

amid all the covid19, the pool and hotel was mostly shut down, but it was perfect for what we needed

shower gel way too scented!!! a lot of folkthe bar soap wasn't great but not nearly as bad.

the bar was incredible and the staff there was amazing

bed and room was very conformable, the bartender and bar was very nice

the light switch in the kitchen could only be accessed if you opened the refrigerator door, and surprisingly,

bar and bourbon selection

guest laundry facilities were out of order so had to take our clothes to a launderette to dry

felt like earthquake in the room where they used the commercial laundry the floor was vibrating

hotel room was nice and spacious, had laundry for guests

the pool, gym, and laundry were all great

the room next to me was full of kids and they were loud until late into the night

i like the laundry basket in the bathroom and the coat rack

when we went into the breakfast room the first morning the woman working in there was folding laundry and putting

hard to get to from the road. very dark parking lot. laundry room light barely worked.

no laundry soap in the dispenser no bleach either

was great to have laundry and gym

hotel has on-site laundry facilities, etc

laundry facilities were available too

no pool, but laundry facility was much needed for sports camp

room was above the laundry room and at 7am i was woke up by a whirling sound and the room was smaller than i

self laundry is free

perfect location. older but clean , right off hwy. good value. laundry available.

t a big fan of needing to go to the front desk for the gym key, but it was easy to get each time i asked, so

impressed by the full sized water bottles in the gym s mini fridge

we loved the pool

very clean room. pool looked great. breakfast was very good.

area was tight, as we needed to use the sofa bed with kids but once unfolded there was no room to walk around

large and confortable rooms, very functional furniture, very good gym

our suite had a nice kitchen area with everything you could need for an extended stay

we had a very nice room with a kitchenette

the gym could be crowded in the morning, housekeeping is not carried out every day.

we like that the swimming pool was open

i understand covid being the reason about breakfast but it was a sad replacement

was not happy paying $15 for parking

pool broken

very neat and clean. nice pool area. friendly staff. good breakfast options.

having a laundry on site since we were there for a soccer tournament was especially nice

i that is a mom loved that they have 24/7 laundry

in had all the dishes i needed to cook a meal also had a bedroom so i could be closed off from my kids if i

in had all the dishes i needed to cook a meal also had a bedroom so i could be closed off from my kids if i

i was also hoping the gym and the pool would be

was very difficult to access the wifi

gym did not have towels or sanitizer wipes for two days after being informed that there were none

beds were a dream, rooms were lovely , excellent location, very clean gym, pool and hot tub

need a bar and free breakfast

pool was very warm and relaxing

also, we needed to wash a baseball uniform and had to hunt for a laundry mat because guest laundry was closed

i checked out immediately and hopefully made it to my laundry room in time to prevent the spread

laundry facilities are great for traveling families

laundry machines kept eating my quarters, no body soap in shower dispenser so i had to get out, who

there was no pool, no exercise room, no guest laundry and for breakfast we got a bag with a orange, muffin and

the location was nice and it was nice having a laundry facility to use

oh and the pool is awesome

fresh clean parking was abundant never had a moment's trouble plenty of restaurants very close love this

the assistant gm was very rude to me at checkout regarding a misunderstanding about the pet fee.

was friendly & checkin process was very efficient great room set up with kitchen area - all one would need is

super clean, loved the laundry room, would definitely stay there again

guest laundry was available, which was a nice amenity

had everything we needed for a family, laundry, pool, fitness centre and

dirty laundry left in our room from previous guest

is a frustrating trend in hotels as many of us parents book hotels with pools for family fun, the kids are over

got two of our kids sat at a table with breakfast while we were going to get the other two food before we fixed

gym, complimentary breakfast was good, clean

friendly staff, convenient parking, nice bathroom, clean layout

ac fan was so loud- couldn t sleep with it. breakfast was mediocre.

gym, complimentary breakfast was good, clean

the parking lot was too small

pet fee is too high.

also, the drape problem resulted in the streetlights in the nearby parking lot shining in my face at night

bigger parking lot

breakfast area could have been better

no bag for dirty laundry.

very clean, easy check in! extra $20 early check in fee but not bad!! great facility and area

liked that it offers free breakfast, has a pool and the room was a great size for my family and i

close to visiting family, extremely clean. pool.

parking in rear

not much. maybe could have had tbn on the cable tv. no vending machines or laundry supplies.

no extra laundry bags were available when we asked for some

there was one person working when we checked in and she was expected to do check ins, laundry, customer service

was clean and comfy. good breakfast choices.

the pool area could use a refresh.

room was next to the laundry room so every morning at 8 we heard thumping and the washing machine

offers indoor pool, laundry

this property has laundry facilities as well

i liked that it had laundry room and the location was walking distance to the dollar tree

the front desk about it, and they said someone would bring us some when they got caught up on the laundry

no laundry facilities

the staff is friendly and they have smoking rooms

liked the facility didn t listen when i requested a non smoking room

parking lot needed a good cleaning, lots of trash outside doorways into the motel

wifi sucks

wifi is not very quick, but with a hotels worth of people using it what can you do

would be nice if you put cameras on the parking lot and have the desk clerk check it ever so often

wifi was pretty slow

it was a little pricey and the breakfast wasn't all thar great not very good options.

access from i-75, ample parking, comfortable, quiet and clean

the place also has spacious rooms that have your basics (hdtv, phone, 24/7 gym and laundry facilities, etc)

nice front desk girls. fantastic bed. laundry. i should have checked out the pool.

the pool, laundry, exercise room were all neat and clean

i passed a laundry room and it was full of them

the employees. laundry facility was bonus, but 2 units of each yet 1 of each broken

heaps of laundry left on the walkway outside our front door

the parking was not very good, we had to walk quite a ways from where we parked to our room.

great parking even with a 20ft long trailer

we love the pool. room clean. is able get a little later check out time.

clean good price loved the pool friendly staff

the price, location and amenities such as onsite laundry facilities.

laundry on site that we did use

no elevator, hrs for guest laundry, key charge, parking is limited

laundry detergent vending machine out

boutique property that was well appointed. smaller pool, good breakfast, and laundry on site.

rooms large, beds comfortable. parking easy and safe.

parking lot and grounds was full of trash

i booked a smoking room and the owner/manager sent us to a non smoking room

i paid for a handicap room but didn't get to park in my parking spot

accessible pet friendly no pet charge updated rooms easy on and off from highway nice staff person, checking

great hot breakfast buffet

the morning complimentary breakfast did not have any sort of meat at all

the pet fees and incidental fees made your total higher than you were quoted.

only thing i feel should change is if you stay continuously back to back and you have pets you shouldn't have

small parking lot for larger vehicles/trailers.

the breakfast was great and the staff was so nice

breakfast is always great

be challenging to make a left turn out of parking lot

wifi could have been a little better, it kept going in and out

rooms were clean and comfortable, grandkids loved the fitness center and the area out by the

floors, traffic noise and not being able to locate the laundry facilities (according to the listing there was

one negative (for me) was that the bedding had an extremely strong odor of laundry detergent or dryer sheets

the small kitchen area was ideal for our stay

location was convenient and the room was well stocked with anything that you might need in the kitchen

separate sleeping room from the main sitting area, even had a small kitchen with refrigerator, stove and

very clean facility to catch up on laundry, or slip in a workout

the room was clean when we arrived,the location was perfect, the bed was comfortable, laundry room clean/

breakfast, the work out room and the location of laundry

the laundry people decided to not show up so we had 2 towels for 4 people and they were out of towels

that it had a small kitchen set up and stuff to store our food and warm our food up in the room

building outside looked good, new flooring, newly painted walls, good housekeeper, decent laundry, great

just past the vending machines ,however, and get an extra towel, use a vacuum, or use the pay laundry machines

privacy, the laundry facility on site, and it just felt like home

no atomor change machine for laundry.

we like the location and the fact that there were laundry facilities on site

the guest laundry was a mess

laundry room is too uncomfortable, stools to wait for cycles and too hot

no laundry detergent in the laundry room. had to make an extra trip to the front desk.

breakfast was delicious with numerous options

feel like the carpet throughout could use a good cleaning and the floor in kitchen area of the room seemed a

my stay at three am they then came knocked on my door at 2pm and kicked me out because i had dirt laundry in

being on 3rd floor, and no laundry

came up with two issues when was the laundry facility was closed and there was no coffee for breakfast all of

i believe the smell was from the laundry room that was right below our room

no laundry

the laundry was extremely extremely dirty and the housekeeping was not met also the maid stole my

tried to do laundry and those were broken too

the laundry room was right next to us and the washer sounded like a helicopter landing

full kitchen and large living area

there were guys in the parking lot drinking and being loud

omelet bar excellent fluffiest omelet i have ever had

my kids loved the pool. the beds were comfy.

i loved the fact they were pet friendly

a bathroom in the pool area so i wouldn't have to take the kids inside in their wet swimwear

a bathroom in the pool area so i wouldn't have to take the kids inside in their wet swimwear

breakfast was great, room excellent as well. laundry room very usefull

floor plan for embassy, but lots of open space around the bar area and breakfast area

the rooms were very nice, and we enjoyed the pool and fitness room

nice rooms, bar , location

also very pet friendly

the laundry facilities for guests are included in the price you pay for the room

the laundry facilities were free and helpful. the social and breakfast were nice.

laundry room was dirty

free laundry is always a plus

there was also cleaning supplies, laundry basket

the pool and small courtyard are also very nice and well maintained

room was listed to have a view but it was of the parking lot

wonderful! great breakfast! very clean!

we loved that we had 3 tvs (although the reception was mostly grainy) and the kitchen space

great staff everyone was wonderful my kids loved it

not a set time to clean the room on the scheduled day. laundry area could be kept up better.

room,guest laundry,good location

laundry area was a joke

the on-site laundry room only had 1 working washer and neither dryer heated

charged $50 deposit for smoking. i don't smoke. i won't go back

it looked like they normally had towels for guests to use but the laundry basket was full of them

while here , we enjoyed the pool with our kids , used the on site laundry facilities, enjoyed all the convenient

50 teenagers running wild in pool and gym

great parking and everything you could need

i liked the kitchenette and an assortment of dishware.

pool area is really warm for someone just watching children and it s acoustics are loud due to

late in the evening, it was great to have a bar and restaurant with cordial staff right in the lobby

offered some kind of complementary snack or additional waters, especially since we had young kids with us, and

i like hilton garden inns as there is a bar and a restaurant in the lobby which is a lot more friendly and

the pool area hadn't been cleaned and the towels restocked the morning

loved the laundry very good breakfast

smell, did not feel clean, laundry does not accept cards - cash only

it s easy access to everything. laundry facilities was nice to have.

to go to the convenient store to get laundry soap

pool covered and not open due to pandemic

dark parking lot

there was no pool and the restaurant was bar snacks

approached by a gentleman in the parking lot when we were waking to our car friday a m

us in was super nice, super efficient, explained everything about the hotel, food, breakfast, parking, surrounding

we arrived late and there were no parking spots available

no laundry bags and hair dryer

laundry bags weren t provided in the room and asked the front desk for be bags, but no responses

laundry (other hyatts have had quarter machines) low-flow shower heads, only serviced once every 3

another issue and problem i ran into was that the property does not have any laundry capabilities on site

breakfast was okay and the wifi had some issues but other than that no complaints

clean laundry room, good staff

laundry services weren't available, so i had to go across the street to the holiday inn to use

some staff was not familiar with the property and gave incorrect directions for amenities (laundry location,

fingers were easily pinched when opening the pool gate and very difficult to open if you were carrying a child

there was no stove in the kitchenette. checking out took a long time..

the breakfast was ok.

to pay a pet deposit, when my pet is potty trained

breakfast was great compared to other springhill suites we have stayed at

entry to building and parking was limited

enjoyed the pool and breakfast, beds were comfortable.

the laundry room was excellent!!! we had lots of room, a kitchen, and nice bed.

my room was adjacent to laundry which also produced some noise

they had a breakfast, grab-n-go

free wifi is very slow - less than 0

the wifi was spotty kept cutting in and