lack of laundry machines for the guests use.

location. comfy bed, laundry @$2.50 per load. staff were friendly.

very friendly, if you had questions there were people to help you, close to all amenities, laundry on site

parking was available

the gym

business center - out of serviceice machine on 3rd floor - out of servicehalf of laundry machines - out of

without any signage or warning especially since the hotel was the host hotel for a massive gymnastics competition

staff, clean, comfortable room, best continental breakfast we have ever experienced

gym very small few machines, 1 bike, 1 exercise bench

left pool open longer as we arrived late in the evening

guest laundry was clean and loads were cheap, soap and dryer sheets available

was no camera on the far front right side of the hotel parking lot

the staff were very friendly, and the complimentary breakfast was very good.

our kids really enjoyed the pool, the slide was a big hit

well lit parking

mike's in the parking lot

good location. lots of parking. rooms were clean.

the bed was so comfortable... very clean,... breakfast was good too.. staff informative..

nice hot breakfast with egg and sausages. far better than the normal

kind staff nice breakfast no concerns there was no dislikes and fantastic value great

i loved the room rate, the laundry facilities, the pool and sauna

did like that where was a pool also

driving up to the room and parking right outside, nice with young kids.

have been nice if the hot tub was working and maybe if they had life jackets/floaty jackets for kids

never had breakfast the costs of having a pet

the staff was excellent !! the laundry facilities were great rooms were very clean

they are pet friendly

it was well located and very accessible to many things also very pet friendly

near where we needed to be and pet friendly.

it was clean and comfy! good wifi!

location, parking, clean, comfortable, laundry facilities

location was good being a truckdriver and having a restaurant right there and laundry was also

parking

parking was a little tight.

not smoking rooms are smelling

the bed was comfy and laundry was accessible and parking.

good offer for this price. nice area for breakfast.

she even waived the pet charge for our kitten for us as we were carrying all the litter

parking spots right in front of my room

only the wifi is good.

casino, hotel & events all in one place

pool was not what i expected

casino, the breakfast buffet.very nice room and comfy.

small pool

they probably need to add more activities for kids since they aren't allowed in the casino area

we arrived at 21:45 - food and bar service were closed at 22:00...

kids enjoyed the pool

no prior alert to pool and gym being closed for repair.

congested parking spaces

chlorine smell was very powerful when we went to the pool

i hope it was just a bad housekeeping day but other common areas were dirty (laundry room was excessively

liked the underground parking option and guest laundry facilities

also sounded like we were right beside the laundry room

i would also highly recommend the guest laundry be cleaned

would be nice if there was pancakes or something for kids. but we managed with the egg!

they even have laundry machines available

staff was helpful with figuring out laundry

laundry room, good

adequate for a covid breakfast.

& modern rooms with smart tv and keurig, decent pool, great breakfast, underground parking and staff are very

we love the full kitchenettes we love having the option of cooking our own breakfast, free laundry(they provide

on site laundry room was a

was clean and fully equipped for our stay, the hotel offered all the necessary facilities (like laundry and etc

nice staff, let me check in early, was a nice suite, could text or call with any requests, free laundry, beverage

and next time would like to use the cooking area as i now know that i can use the kitchen and laundry services

between the broken laundry machine, broken vending machines, cleaning staff touching my belongings and going

breakfast was terrible. laundry was broken. a lot of questionable clientele.

between the broken laundry machine, broken vending machines, cleaning staff touching my belongings and going

we had to turn the heat on at night in june (it was raining and cool when we stayed), the laundry facilities

laundry services

pool makes my kids had irritated skin and eyes.

staff , location and service at the bar and restaurant

we had drinks at the bar but the staff were unable to make a martini.

hotel looks new and has plenty of parking

clean hotel with a nice gym and pool

also liked that it had a laundry facility

my kids enjoyed the pool and i loved how clean and sanitized the hotel was

hot tub needs to be hotter. it is colder than i like my bath water. not pet friendly.

loved the pool area for my kids especially the toddler splash area

pool was great for the little kids

on site question laundry

breakfast was wonderful, there was a great selection

continental breakfast was provided, along with parking

kids loved the waterslide

had everything we needed, and complimentary breakfast was very good

was a kitchenet, but it literally had nothing in the cabinets

kids enjoyed it, staff were great to work with

vending machines wasn t working, and i thought it was a little odd that the bar was closed so early

the pool was under maintenance. was looking forward to tske the kids swimming but didnt happen

busy weeknd. full parking lot we had to park along fence friday at back of parking

parking, laundry available

had a pool and hot tub as well as laundry services

of food very poor, cleaning service is bad, gave the hotel t-shirts for laundry and after 2 days when checking

the place is clean and has laundry room on each floor. close to wem.

breakfast variety laundry room

laundry has a token of $2.50

of pool & laundry to early especially if we re staying there we should have access to laundry room when we

pool, breakfast and laundry

laundry facilities available

we made use of the common washer and dryer for laundry and that worked out well

the laundry facilities are old, and in an unsupervised basement, which could worry anyone

hot chocolate and coffee in the lounge was a nice touch and popular with the kids

wifi was no good

our pet friendly room had access to a balcony door so convenient to get to/from our vehicle and for our

was more too do with the noise especially in the evenings when you had kids running up and down corridors which

on-site laundry is only $1

operated laundry was fair price and the front desk supplied detergent and dryer sheets

the laundry facilities were cheap and siap and dryer sheets were complimentary

only 1 laundry room , 2 washers and 2 dryers which are quite old

for milk taken for kids were extra charged which could have been avoided as their consumption on the breakfast

location, laundry, friendly staff

was available room was clean reasonable rates lots of pillows free parking pleasant staff laundry coffee, tea

toilet paper nighttime, overcharged for laundry services $5 to wash $5 of dry, my time you got your breakfast

after a very long day of activities my kids couldn t sleep and this was quite stressful making our stay not

pet friendly. coffee in room and great breakfast

washroom floor, no kleenex, no knives, no popcorn supplied in room, low towel supply, no dish or laundry soap,

the coin laundry was very handy too

enjoyed having laundry facilities on site

laundry wasn t ready yet during our stay but other than that we had a good stay at sandman

only thing i didn't like was that i didn't realize there was no laundry detergent available for the washer/dryer

plus pet friendly with decent amount of grass

location, clean, cozy, nice pool and hot tub, quiet

hotel is very clean inside, the pool area was nice, the staff was friendly, and we were able to get an early

clean motel! great pool!

anniversary- the staff was so nice - the omelettes were delicious - they make the best martini - pool was clean

the laundry facilities

no laundry facilities

laundry facilities were not available the dryer was not working when i try to use the laundry room

were put in a pet friendly room which smelled really bad, and it was near all the maintenance and laundry

was a lady asking for trolley and she said there wasn't one even though i saw it sitting in the laundry room

bit misleading when originally booked that there was also a hotel pool inside the building to use because of

room service. food

quite expensive for just a room - hotel has no pool - though close to mall water park

wifi was not so good for my husband

also it would be nice if they provided the details for the wifi upon checkin

wish it had laundry facilities.

spare cots, supplies and laundry were located in the parking garage in plain view and exposed to vehicle exhaust

the room we had, def had issues with hearing laundry and a broken pop machine

its sounds like someone is doing laundry or ice machine running for the entire night

no laundry facilities......

the laundry facilities didn't work. tv: no movie channel, not even an option to buy.

no time to enjoy the pool or gym.

the parking lot was very icey and hard to get around with no sand

the pool was too cold and i thought it was bigger

there was ample parking and rickis restaurant

complementary breakfast was great! loved that there was a guest laundry!

the facilities (pool, laundry, great room, hospitality room) were perfect

free usage of laundry room was great

having free laundry was icing on the cake

used their laundry facilities

location for driving, on site coin laundry, convenience store, restaurant, gas station

laundry

convenient having laundry inside the hotel

having a laundry mat and 24-hr convenience store was also a bonus

we needed to use the laundry room (one washer and dryer)

the laundry, the pool, the room everything was perfect

also it was nice to be able to do laundry in the hotel

the laundry facilities were a great bonus

long wait for laundry housekeeping did not come to clean the room

complimentary breakfast was amazing, the facilities for laundry were super convenient and the kitchenette in

it had lots of free parking and the bathroom was very clean.

the wifi is good, the location is very acceptable unless you want to be right downtown--and it's

no swimming pool

there is a casino at the bottom of the hotel at a liquor store in the same parking lot that brings in a not so

staff friendliness good parking space hotel location

cookies, ample parking, well appointed rooms, location, spacious and welcoming front desk area

gym facility is good

wifi i have to pay

room service was bad, beds weren t nicely made, didn t get any refills for coffee/ sugar and

the room was excellent and the smoked old fashion at the bar was great.

the evening staff helped with a laundry situation

one bar of soap only and half-full shampoo pack

i won 600$ in the bar ka ching

need grab bar in bathtub

sketchy being in the back where it's not as lit at night along with being the entrance to the bar and a liquor

free parking on

no disclosure about pet fees

beds were a bit on the hard side and wifi continually cut out

wifi messed up my work time couldn t access proper internet connection

pet friendly breakfast included pool and hot tub

great breakfast, guest laundry, clean, and friendly staff.

laundry detergent wreaked making my wife who has multiple chemical sensitivity sick

albert & northwest edmonton fantastic self-serve hot breakfast on-site restaurant, laundry, gym & pool no

new, clean and good parking. slept so good. room was probably so quite. very nice.

big size swimming pool and jet tub

am was woken to the bed and room literally shaking only to realize i was right next to the laundry room

lady at the front desk at late afternoon on september 17th was exceptionally friendly

clean hotel rooms, love the free breakfast options as well

has a very convenient location, full breakfast with lots of choices, polite, friendly, and helpful staff, and

free parking is very much appreciated

they have a laundry room for guest use

security i found a guy in the laundry room with a safety vest on smoking crack and he had a bag full of

clean, wide space lobby,spacious hallways and rooms. big space for parking area

parking was great

no water bottle in a room. mini bar is empty

the laundry room was a bonus

used laundry facilities which was great for not having to find separate laundromat

feel bad because my kids was so ready

stay was perfect the staff was extremely friendly and helpful and the breakfast hostess went above and beyond

are not a pet friendly hotel

also, it's great that the hotel has a gym on site

beds were comfy, your meal room service was yukky

sketchy clients in the parking lot & entrance

no pool or breakfast but parking was convenient

pool and no breakfast offered

the laundry was free and everything was very clean

long wait for laundry

the walls are very thin, it sounded like there was laundry being done multiple times throughout our stay that

staff, very central location, clean as per covid requirements, on-site restaurant for takeout, laundry facilities

one laundry machine available at a time, in the 6 nights i stayed, never got a chance to use the

room 343 was very noisey and could hear everything from the pipes to them doing laundry all night long

and with the supermarket next door, laundry on site, and solid amenities it made for a really convenient

there was 2 laundry rooms next to us so you can hear laundry at 10am and the maids talk very loud down the

basic toiletries provided (no toothbrush & toothpaste, no cotton buds, no bodywash soap), no laundry bag, no

the pet friendly room was in an excellent location on the ground floor, right next to the exit

room as an apartment, 2 tvs, very good kitchen & laundry available

such a pet friendly place

to wait 20 minutes early in the morning to check in while my wife, 2 kids and newborn were growing restless in

location, and having a suite, the gym.

no restaurant, less utensils, tardy room service, incomplete gym

it also had laundry which we used twice

suite, close to save-on supermarket and restaurants, room clean daily, laundry, tv in all rooms, equipped kitchen

the suite has a full kitchen, dishwasher and laundry, also lots of room for a family of 5

spacious self-catering suite with fully equipped kitchen, living/dining room, bedroom, bathroom, laundry, but

also appreciate the laundry machines in suite

kids enjoyed the water slide and hot pool

my compliments to the kitchen

the pool was great, a lot of fun

pool & gym were not available diring my stay

at least room service is provided upon request.

can think of something to alleviate the congestion of guests moving luggage and staff moving laundry around

would have been nice to have a guest-accessible laundry (self serve, coin or credit card operated) but it wasn

enjoyed the coffee maker and mini kitchen amenities

great breakfast in the morning, room was comfortable. good wifi. we really enjoyed our stay!

gym, breakfast, location

we ended up doing laundry to take up some free time

of laundry service for longer stays is a bit of a nuisance but considering the price i can t

need laundry facility

likely should have booked a day before my requesr for early check in was not read in time

kids and my wife scared and didn’t

but thats just me i know we got what we paid for but i would appreciate if the room had a dirty laundry bag in

laundry detergent used was strong and caused reaction and itching of skin

there was a coin laundry, which was convenient

excellent value and i didn t have to do laundry to avoid fees.

breakfast was extremely limited with unfriendly kitchen staff

very clean and seemingly freshly renovated interior, laundry facilities, good location.

staying 3 days, we asked sunday for new towels and were told they would be put in room as soon as laundry received

breakfast is limited to a few items. the laundry room was in poor condition.

liked the location, room with balcony, and laundry room

laundry dryers need to be calibrated

they also do not have laundry facilities open on the weekends

valet service. fireplace. coffee. kitchenette.

i was traveling with two young kids and the noise would have been a nightmare

the wifi kept booting us out so we had to keep rejoining, which was irritating

breakfast has the same food everyday

the lounge was clean and relaxing and gym facilities are

service at the lobby bar at 10:30pm was horrible

was a very nice place my kids are having fun facilities are clean staff are friendly and approachable we highly

any service you would expect, from breakfast in the executive lounge, to the gym, pool and hot tub area had

i also enjoyed the pool and steam room

no bar in the hotel where you could watch sports and eat dinner. i was forced to go to the pub.

one night kids kept use up to midnight

the pizza we ordered from room service was delicious

one night kids kept use up to midnight

the kids enjoyed playing foosball and shuffleboard games while we waited for our food

room had no microwave, and no laundry room in the hotel

in centre of downtown, good river view, and 12pm late check out which is quite good compared to other

room service breakfast

the only reason we had to order because they didn't have room service at the

food brought by room service was very good and the in-room server was very courteous

the public paid parking fees. no onsite laundry facilities.

were disappointed by the room service - provided by chop steakhouse as referred by the front desk

i got engaged to my fiance at the rooftop pool on the 27th floor

staff were nice, room was upgraded, pool and gym area looked great but didn t get a change to use it

one of the treadmills in the gym was out of service :-(

nothing, checked in to the duty manager munching on a shawarma, no wifi or internet available, room stank of

due to the blues bar downstairs

of the rooms are above the bar which is open till 2am and plays live music

took the room because of the bar and the saturday afternoon blues jam.

the bar and live blues downstairs are awesome at the end of the day

we enjoyed the bedding and linens in room service in lounge was lovely

despite no pool for kids, my young daughter had a really good time at the pool

the bed was very good and the breakfast.

breakfast was nothing short of fantastic

excellent service! early check in and late check out!

there was no slippers or disposable bags for our laundry

the room service food was excellent

the spa and pool area are fantastic lots of amenities

but i did enjoy hot tubs, gym and steam room and swimming pool the most part

the room service staff rushed my order because i travelled all day

was busy during dinner hour -- we ordered room service and the food took +30 minutes longer than expected

the room service delivery was friendly

swimming pool, the bar downstairs is expensive

fitness centre poor

the bourbon, old-fashioned cocktails in the bar were spectacular

laundry is reasonable thank you rosslyn

breakfast laundry an weight roomn

laundry noise at night. entey noises.

laundry on site is great

i had kids and enjoyed the suite with the extra bedroom for the kids

laundry machines were dirty inside

i like that they have a late check out

felt the breakfast was lacking

it' very clean. you can used gym and pool. staff is very kind.

the clean and new rooms. the kids loved the pool and slide

travelled with the kids, somehow thought it was a continental breakfast, but when we saw the menu and prices we

gym and spa facilities. excellent restautant and lounge area.

very soundproof, kids running and screaming in hallway, hot tub should be open later for adults only 240 plus

air conditioning in the gym is not working

the hot tub was down so that was a little disappointing but the gym facility was great!

no water bottle available in the building when the restaurant is not open and laundry room is out of service

in the laundry room there were two washers and two dryers, but only one each was functional

there is a guest laundry room, snacks and beverage machines

when we arrived, all you noticed was the laundry hanging over numerous balconies

not clean, poor laundry, homeless issues

a very small but added thing is the typical high quality best western laundry bags replaced with super cheap

i wish they had a laundry room on site.

laundry services advertised - this is not provided at the hotel and had to find a local laundromat

no laundry on site

clean. has a restaurant. free parking. free wifi.

out area was closed for what seemed to be no reason and the hotel didn t have change for there laundry service

the breakfast, laundry facilities, walked through front doors and forgot about the location..

the laundry was clean and new

coin laundry on site

hotel also has a gym, a sauna and a laundry room

is different colors like old and new curtain was tear swming pool is not working and also laundry

was able to do laundry for only $5 wash and dry

the beddings are clean and smells good. its fresh from laundry which is nice.

the laundry room needs to be open by staff ,

waffle makers in the breakfast room, those were sweet the fact we could do laundry to was really

the gym was very big with a lot of equipment

breakfast was ok... and a little overpriced. service was excellent.

pool under the parking garage was out of the way

the location is great and equipped gym

no breakfast included

room service menu

booked for the convenience of being able to go to the restaurant or the lounge or even possible room service

i would like to have real mugs for morning coffee - not to go cups food in bar was excellent

didn t write my name down correctly and charged me a pet fee but forgot to have me sign the pet waiver form

older building, pool needs repainting

very comfortable beds guest laundry was a life saver!

the amenities! pool and hot tub, restaurant in the hotel, complimentary laundry facilities.

the amenities! pool and hot tub, restaurant in the hotel, complimentary laundry facilities.

gym temperature was too warm, needing to get a gym/pool access card everyday instead of one for the

booked a room for 2 adults and 2 kids

they have a free laundry machine in the basement next to the workout room

clean, good value. home away frome home. laundry!

when i went to the laundry room in the basement, i found that there was no detergent

like doing my laundry and using the fitness center at the same time because it's right next to each other

free laundry

the wifi is fast

the wifi did not work

someone break into my car. the cameras wasn t showing enough to the parking

wifi was often down and not working.

wifi was ok

brand new beds and bedding. great wifi. good tv with shaw cable box.

wifi would cut in and out all the time, then it just went off

location was good, laundry services were ok.

quiet, i did get some good rest, the staff kept it clean and i was able to do laundry.

could do with improving the laundry system.

not sure which unit was smoking near room

the wifi was fairly slow so just used our own data from our phones.

it has swimming pool which l didn t use. good for family with kids. has laundry facility.

i really appreciated a washer and dryer being available for guests to do laundry

also, it was nice to be able to do laundry as we came through a storm and all of our clothes where frozen and

i liked the quiet, the cleanliness, the laundry mat area

all the shops and restaurants are very close by easy access to all needs no microwave in the kitchen

beds, wi-fi was good, though we didn't use the swimming pool or hot tub, we did use the on-site laundry room

antibiotics, cream and antihistaminic, also on my way back home i took all my clothes to a laundry to avoid

didn't like the low lighting in the bathroom in my suite, the lack of laundry bags, slippery tub (no non-slip

bad, but i was just wondering if there's any way possible to add fabric softener to the towel laundry, towels

they had good breakfast.kids enjoyed the pool.they had laundry , gym and room service was good.

3) we loved that we could use quest laundry (2$ for a load and dryer) - so i washed and dryed all our clothes

pool, gym and laundry facilities are good and convenient

the pool and laundry facilities were great for our multi-night stay

breakfast, laundry, clean

it was pet friendly.

there is coin laundry onsite

the room its self i wish was a bit larger as we had a queen suite with two kids

clean room. pool is warm and breaksast is good

the parking stall lines seem close? maybe it was just me it was late n dark.

the breakfast options were fresh and the hit items were constantly refreshed

laundry room

get clean bedding, or clean towels and when i moved the stand there was somebody else's dirty laundry behind it

advertised free laundry,we paid 3

on site laundry was a bonus

the laundry for

massive room with king bed, kitchen and laundry facility. it was a suite.

were on 2nd floor that overlooked vent from laundry

sofa is very nice, desk is great, love love love the laundry en suite

ashwin found a ready room but was long walk down hallway near laundry & 'work' area

for a unit with kitchen and laundry - there s was no dish soap/sponge nor detergent (they did provide detergent

no laundry faciallies.

the front desk taking cash money for laundry and stihl charging it to my room

there is no laundry. needs also renovation

no room service

room was good, the bar and restaurant was great

good location, quiet. great breakfast!!

parking space was very limited

from the front end to the staff in the breakfast room they were all

the staff is very helpful and friendly, the room are very clean and comfortable, and the breakfast was great

suggest you provide unlimited towels for the pool so people could just pick them up if they need them rather

hot pool was cold, there was a toilet brush in the middle of the hall (simple mistake)

underground parking for winter and security is a must for the wife and i...terrific

i liked the gym and the swimming pool.

and spacious, we were disappointed that the hot tub was closed, as we booked the hotel for the pool and tub

check-in, staff, room, gym and check out was all good

they have free laundry

a very noisy room next to elevators, ice machines, and a laundry drop-off room

courteous staff, clean spacious room pool was great and really good food for breakfast

comfortable beds and gym had free weights

the free breakfast was tasty and the wifi was helpful

loved having the laundry facilities, and no charge at that.

pool & gym not even- couldn t even book time slots

com and searched for a pet friendly hotel

restaurant / bar on site

i like the cleanliness and new feel, staff and availability of parking

hotel is home away from home as it provides facilities that make living convenient like laundry and microwave

they should have laundry service or coin laundry, we had to suffer because of this

had to wait for them yp do ther laundry before theyd return deposit

no on site laundry

wifi was very slow for us

having laundry facilities were an added bonus

room service does not exist despite being advertised we called multiple times within business

breakfast was phenomenal as always with good coffee

parking with lot of space

hotel with lots of parking was first impression

which it didn t,supposed to have a business centre which it didn t,supposed to have in room laundry facilities

lots of stores near by, very quiet in my room. i liked that they have smoking rooms.

only room available unfortunately was a smoking room

room rate was excellent and included a complimentary breakfast that was excellent

pet friendly and has a big area in the back for dog walks

room service was effective and quick to respond to requests.

dinner was awesome (lamb shank) and the staff in the bar were lovely

we had dinner at the bar

broken coffee machines - had to ask if they can bring us room service - coffee - instead - had to go to nearest

fancy hotel. runway view is unique...did enjoy that. pool was decent too.

friendly staff, coin laundry inside hotel

is near the airport and has 24hour shuttle service

also enjoyed playing cards with friends in the lobby during the evening and having the bar open for cocktails

2) great pool and hot tub 3) great breakfast

clean quiet excellent breakfast