poor management/ hard beds maintenance upkeep below standards false advertising of wifi!!!

good location.....good parking

got a king room (very small and tight) with a parking lot view

the staff was nice and there was ample parking.

smell in lobby, uneven roof top walk to my room, a lot of stairs to parking lot

lovely kitchen and nice fresh fruit and bagels

very clean.. off street parking.. close to the beach.. quiet.. family friendly.. polite staff..

but they left water and seltzer in the room but i could not find a place to find ice in the kitchen

my kids got so scared and said mommy i want to go back home

off street parking was convenient

the laundry room has very old machines that take a very long time to wash and dry

of parking, clean room, laundry, vending/ice, pool, breakfast, many reasons to like this place

an amazing pool, the lightings perfect, it has a balcony, a fridge, microwave, laundry room

coin laundry on

i also never saw a hotel that has a coin operated laundry service on its main floor, so that leads me to think

food to buy, laundry, bug room

there was plenty of options for breakfast for adults as well as kids

could use parking for big trucks

spent 2 nights, had a good time, used the gym n pool, both very good

the rooms including kitchen were clean and well maintained

was able to do family stuff in the area to get the kids outside

the only thing i need to complain about was the room service

) will come back during the summer season to take advantage of the outdoor pool

hotel, comfortable rooms, nice pool, 30 second walk to the boardwalk/beach

facility, pool was big and nice; rooms were comfortable and large

the spa was only fair

would have enhanced convenience and comfort -- for example, glasses, ironing board pad & cover, laundry bag

there were kids and families

although the bathroom was beautiful, it felt like a gym bathroom

i wasn't expecting so many kids in the pool ;)

they are super pet friendly which is hard to find

not like that they did not give me a list of places to order food from out let us know about laundry when we

the pool was a great way to unwind at the end of a long traveling day

parking lot lights were off and it was very dark

this is not the hotels fault, but when we tried to bring our kids to the pool, another group had made a mess

this is not the hotels fault, but when we tried to bring our kids to the pool, another group had made a mess

the indoor pool, laundry, game room, and breakfast were also good things to have too

no hot water laundry out of service work going on during day hours

and was told they only had pool towels, the following day i called for one towel and was told laundry wasn't

free parking, good breakfast

heated pool!!

laundry list of issues: - parking is not available

the wifi connection wasn't that good.

love the pool and bar area

small gym, valet only parking or you park in public spots on the street if available

the pool, gym and room.

no laundry machines for guests.

they gave me a different room i tried to explain e that i had a reservation with a small kitchen/cabinets/

parking was an issue and we did not have a microwave

pet friendly, quick deposit return.

large room. comfortable bed. ample parking

i found a dead fly on the coffee bar and a hair on the toilet seat

bar was ridiculously expensive expensive

the front desk staff was helpful and welcoming. the room was a good size and parking was ample.

no free wifi.

the bar and lobby were very nice

the second thing i would ve complained about is the staff for breakfast there s one particular lady that

pool was dirty and the pull out couch bed was horrible

indoor pool, breakfast, close to restaurants, clean

indoor pool, breakfast, close to restaurants, clean

you should have a coin machine in the laundry room so that if you need to wash clothes everything is in one

the staff was friendly and polite. like the fact that they had laundry services on the premises.

parking was tight as the lot did not appear to accommodate a full hotel although there was lots

breakfast was delicious and varied, and the outdoor pool was simply wonderful

pet friendly and the rooms are immaculate

location and ample parking

nice gym and pool. very friendly staff.

pool and location to beach

was terrible, room was clean, but towels missing, bar manager was rude

gym and swimming pool was closed due to remodel.

hotel bar was expensive for drinks including the bottle beers, two beers were more then a 12 pack at the

property is under renovation and the pool and exercise facilities were not available

never told us it was pet friendly

did not purchase breakfast. room was excellent.

especially during a pandemic when the breakfast is not being offered- i do feel the hotel should take that into

wifi was not the best

we loved the location. the beds were very comfortable. the laundry facility was awesome.

workers were fabulous especially the woman at the front desk and the man at the bar in the restaurant

carol, who was servicing the kitchen was the most helpful and welcoming

had issues with the wifi network not connecting to devices

should have been more information about the breakfast

the laundry facilities.

are next to a 24*7 noise machine in the form of a laundry room

nice room, late check out

grab bar alongside bathtub was much appreciated since no handicap rooms were available

the parking lot was pretty full, so i had a hard time finding

connection was limited, laundry services that were shown online were not available and they could not fix it,

having laundry facilities on-site was a big help so we could keep up with washing clothes without any

and when we found a housekeeper she said she couldn t give us towels because that s what laundry does

laundry room funcitanal and breakfast was decent had a great

guest laundry

laundry facilities was a plus

pool was great the kids loved it and even used the guest laundry facilities was very convenient

they were continuously in use which made it difficult to do laundry there

plenty of space in the triple room and great laundry facility to do laundry before hitting the

location for university visit nice to have pool helpful to have guest laundry great breakfast

only in the bathroom, no single use mouthwash and hand/body lotion, no writing pad and a pen, no laundry bag

that the pool wasn t open

pool there wasn t working

the wifi was available only if you joined sonesta membership rather than being available by default for

and it s pet friendly

that there was no more laundry

i had to use the guest laundry to wash the dang towels myself

dirty laundry pillows and towels

dave the clerk was really rude. there wasn t a pool or a laundry room

the laundry is 5$ a load is pretty steep

repulsive smell walking around laundry area

there was dirty laundry the towel and washcloths were just dirty and the room was decent but water everywhere

like urine, first room had to change because it had an odor of an unbathed dog in the bathroon, laundry area

breakfast, i don't know if i went too late, but all i found was coffee and apples.

they did have free wifi but did not inform us

the wifi was sucked

as we walked to our car in their parking lot, several men and women approached us and asked us for cigarettes

room service took longer than expected.

pool is too small for such a nice hotel but it s still not a reason not to come back with my wife

husband and i had a spa getaway weekend and we were so happy that we chose ocean place

private beach for guests, tiki bar on site

s was a ice storming and i fell twice in the parking lot, no salt in the parking in the

used the laundry facilities which was clean but you had to use the dryer twice as my clothes were still wet

got the excuse laundry wasn't done yet

i'm not sure if the laundry company needs a word of advice but the sheets, while they were clean, looked used

desk clerk would not even acknowledge it no house cleaning room service but on check out day they were knocking

it s only 1 station- oldies and beware- they don t tell you and we happened to get an honest room service

to use toilet while waiting to check in; only one available in lobby area was through laundry room and not very

laundry facilities on-site were a huge help for us, allowing us to keep up with washing clothes

were missing, old food had been left in the refrigerator, the whole place was smelly, and the laundry room behind

to cook and do laundry

laundry facilities were available

the beds are way too soft for me; the pool room is steamy and hot next to the hotels laundry.

was 10 minutes away for breakfast - staff was great and were able to accommodate our request for early check

wifi changed at 7 am so a couple of mornings i had to call down for a new code

the view was absolutely amazing and there was plenty of parking. we also took an amazing nap!

parking lot was dark at night

loved the location and will visit again in summer to enjoy the pool and the beautiful view

the location was great for exploring red bank was perfect, and the free parking ample

the bar was nice and convenient and there are many nice restaurants nearby

were weddings going on and the crowd got rowdy, stayed up to late, and took all the parking spaces

was pricey and the adjacent (same small room) bar clientele were extremely loud during entire meal

nothing really, except not having a pool. well, also tight parking.

the room service limited and no breakfast option. wish their was a pool.