were bugs n then my laundry was stolen out of the laundry room

internet no wifi , bed bugs and roaches found, ice machine didnt work washer machine did not work and

off the main road and quite. my pet/service dog was not disturbed so we both slept.

wish they did have more parking but wasn t terrible

the location is horrible to get to and spent over thirty minutes trying to get into the parking lot

breakfast was great

parking lot was horrible

we were told breakfast was until 10:30 am and it was being torn down at 10 am.

busy high traffic area, but close to interstate, good parking, several restaurants in walking distance

add some breakfast stuff.

they have a laundry room that the guest is able to use and pretty cheap

1 is not enough when there are 3 or 4 people wanting to use the laundry

great breakfast. close to downtown charleston. very convenient.

very friendly and compared to other places in the area i choose this one for the price and free breakfast

convenience - price convenient parking for trailer

it was great!!!! the best hotel breakfast we have ever had..compliments to this!

staff are excellent, free breakfast, quite, prime location.

only complaint or dissatisfaction would be the pool area

wifi was non existent

the staff was very nice and helpful. breakfast was really good also.

the laundry room air conditioning unit has mold growing on it and your closed in that room while

because it was on the first floor, was not a connecting room and was next to the guest laundry

it doesn t have a laundry

hotel with plenty of parking, located a short drive from downtown charleston

wifi unavailable for most of our visit

by the stairs, an outside door and the laundry room and staff room

clean, spacious, nice staff and an outdoor patio where we could sit with our pet.

as a result place was not super clean and gym smelled like a gas station

breakfast was good, they could use more waffle irons when a lot o kids are staying there!

super clean, friendly staff, close to the interstate.. pet friendly.

had a nice pool & laundry

(would have loved a laundry bag

the pool was beautiful and fun. the kids had a great time. the breakfast was very nice.

nice everything was clean and fresh loved the little things as well the beds are sooooo comfy the pool and spa

the full kitchen was great

problem staying here was they have no laundry facilities where you can do your laundry if

no laundry available, breakfast blah, no good choices,

used to have a laundry room and better breakfast ...that's why i'm disappointed

clean and tidy room and a little larger than other places, so good for the kids

hotel was clean and the gym was good enough to get my workout done

it had parking included and was very

manager was a bit pushy about the pool and exercise room as far as behavior by young kids even though they were

pool size is very small no hot tub

bar had a limited menu for supper, but john was extremely accommodating in providing a yummy supper

i would think for this price a light breakfast would be included but they had a coffee bar with a barista so

the one laundry facility for 6 floors was not working.

the laundry dryer was broken and the cord was missing from the dead phone in our room.

laundry facility not available, stayed 2 nights, 9/9 and 9/11 and first day was significantly

was next to laundry facilities so we heard noise late and early in the am

a problem with the cleanliness of the laundry facility

shuttle service to amtrak station on request

rooms, modern bathrooms, excellent wifi connectivity, and multiple charging outlets for multiple electronic

also no wifi for a room you pay $200 for

i did not use the business center or wifi, so the answers to the two questions above are n/a

the pool was amazing my kids loved it

people at the front desk were very friendly and the room was clean and the breakfast was good

front desk was super friendly and pool was clean and warm. no problems!

room was small and very loud with noisy kids even after quite hours

it scared the kids

the breakfast was excellent and staff were considerate and friendly

offer coin operated laundry on site

breakfast great. shuttle staff above and beyond!

i feel like the pet fee and hotel parking is a little higher than it should be.

room service menu was not that good

did travel with our dog and understand there is a pet floor specially for guests with pets staying, but the

the dryer in the laundry room down.

thought the laundry was right next door by a ringer motion sound at 3:30 am

laundry room in hotel, swimming pool

very clean and comfortable beds! hospitality staff and a great hot breakfast!

i left before breakfast and didn't use the pool

expecting laundry room to do some laundry

the eggs were rubbery, breakfast bar was a bit disappointing

all the kids....but hotel can't control that

under 2 feet of snow in a tarp for an entire month before, so it really wasn't worthy of calling room service;

we did enjoy the pool, wish there was a small pool for small kids

loud construction happening in street outside; many people loitering in back parking lot

very close to downtown. free parking. great hot breakfast. comfortable room

surrounding streets by the parking lot was full of homeless people and drug use on the street

the hot breakfast was great

breakfast was good the staff was awesome answered any questions very friendly will be staying again

staff were very friendly and great that they had a laundry area so you could wash and dry clothes

tried doing laundry and one of the machines did not dry all the way so it took more money

the driers in the laundry room were sub-par

had to take all of our clothes to a laundry mat and to clean them out of our suitcases

no laundry service, poor shower curtain and smell.

clean room, huge bathroom, friendly front desk staff, short walk to the casino, nice breakfast.

clean room, huge bathroom, friendly front desk staff, short walk to the casino, nice breakfast.

small fitness room and guest laundry

the dryers in the laundry room were drying but not all the way had to dry twice usually

liked having the laundry basket in the closet

no indoor pool.

it even had a full kitchen

got bitten in my clothes on my way home and saw one bug in the laundry

we liked the access to laundry, the free popcorn and cookies

comfortable bed, good wifi

very clean and plenty parking

very good breakfast... most of it made in their kitchen.

laundry room had door left open with all the towels thrown about, breakfast room too small not much

self laundry was broken and had to use sister hotel facilities next door

laundry stacked in dining area

the breakfast was clearly a notch above others

really bad to say, except trying to navigate around all the tractor trailers in the parking lot was a bit of a

bed - pool area - friendly (jody, autum) - laundry

i did not need them, the laundry facility room was closed (out-of-order) and the pool spa was out-of-order

and i stayed 2 nights and never got any clean towels kept asking for them and they was in the laundry for 2 days

there was vomit laundry left out in the hallway for well over 12 hours

pool on the site stated open but it was mot the laundry room was filthy , our bathroom had long haor all over

wifi was a little slow

poor wifi

room smelled like it was formerly a smoking room, bathroom smelled like a locker room

clean rooms , friendly staff and great parking.

exterior looks like it's a dump, but the room (non-smoking king) was fine

breakfast was good and generally what you would expect.

it was super clean. ample parking. nice location.

great place and wonderful selection for breakfast

the exceptionally clean rooms, comfortable bed, wonderful staff and amazing breakfast.

then a decent hot breakfast bar in the morning

maybe 2 kids but not 2 adults

parking. the end units no front door parking

office was frequently unstaffed, no one answered phones, room smelled of cigarettes, wifi is extremely weak on

stuck to microwave turntable, saw a bug just inside the door, and had us zigzagging across the parking lot from

roof inn is always a nice place to crash while on business clean comfortable bed pet friendly (always a plus

needs pool

there was no notice about the pool being closed, however it was the entire stay and nobody was ever at the

pool was closed and that s the only reason we picked that hotel my children were very

pool was closed for repair and no one mentioned that when we booked our room

had great variety for breakfast

shower, plenty of towels, just a lot of thoughtful details that made the room very comfortable; breakfast was

indoor pool, breakfast, location and friendly staff

kids loved the indoor pool..i personally like the great breakfast

pool was down and it did not state that when we booked. but we would still stay again

kids loved the indoor pool..i personally like the great breakfast

wanted to use guest laundry, but no one could give us change (quarters)

only thing i didn't like was this is a pet friendly hotel

very, very friendly staff great bar amazing housekeepers

prefer less hallway distance to where i could talk out and walk my pet

we like that the fitness toom is open 24 hours

no laundry service available

s very friendly, convenient laundry service for a small fee, location is next to or a short drive from

wifi worked ud83dude44

my kids none smoking room smelled good

pulled into the parking lot & were underwhelmed