the gym was excellent

require quite a walk from the entrance which is fine if you are a young healthy person without kids

towels, room service ended early, front desk would not pick up phone, nothing in the hotel room as far

room service poor. breakfast served in a box and cold.

the water drainage in the shower is pooling water up whenever used and have asked few times for maintainance

gym is located in basement next to laundry room -- creepy and hot

it was also nice to have a laundry facility onsite after we got our clothes wet in a nearby river

no breakfast arrangements. out of order laundry

free concer 200 yards away, easy to get pet to pet area

appreciated airport shuttle service

the location and value for money; it had a heated pool and laundry facilities

i also was happy with the laundry facilities

to get into the laundry room, with only 1 set of machines

we used the laundry room and it was clean

to navigate a lot of stairs/passageways to get to our car/ the laundry/reception etc

nice location. bathroom with heater :) there was also laundry area.

it had no pool open, no air conditioning during summer season, no change for laundry at desk and no bar open in

we were able to do laundry, which was great

the free shuttle bus comes right in front of the hotel which was very convenient getting around

could walk to various stores/hotels/mall from hotel and local shuttle stop right outside the front door to get

the jacuzzi and spa had hot water problems which they were working on

awesome location. ski in and out. great pool and spa area. staff was super great.

were friendly, pool was nice (we liked that there were games at the pool area), food was good, our room was

really nice room and fully equipped kitchen

- so on snowy cold night walking to spa in bathing suite or comes back to the room wet is very challenging

no plastic cups, water bottles, or laundry bags supplied

the hotel is really not manage their spa area well, all 3 days of my stay using the pool , i see people in the

is plenty at the hotel to entertain a 6-year-old (and younger/older) kids--and i appreciated it: pool, hot tub

the breakfast was delicious with plenty of options

also, the shuttle to the wednesday night local rodeo was perfect

the club house many activities swimming, golf, a gym, and special activities once or twice a week such as live

a lot of golf carts drive by, however, dogs also walk by which is a definite plus.

we enjoyed all of these places during our 3 night stay, with our 3 kids

great location for ski bus. great spa/gym area.

great place for families and kids.

service, free laundry service, free shuttle to/from airport and town, the hotel is right on buttermilk and so

during our trip, the facility is beautiful and clean, and we took advantage of the awesome laundry services

no plastic laundry bags in room. no breakfast was an issue.

was no laundry in the hotel

the laundry was being remodeled and the staff washed my laundry

gym and pool great.

pet friendly

the spa had hot tub, sauna and steam which we used

could also hear kids shouting outside at night

wifi could be spotty....had to work during the day at times.

great amenities, including breakfast room, laundry, lounge etc

laundry in basement was convenient

bonus= coin laundry available on site

i'm glad it's private rooms and not dorm style, laundry and kitchen available in the basement, breakfast items

the warm fireplace was a perfect spot to relax during apres happy hour

hotel facilities include a free laundry room, a swimming pool together with two small heated pools

homeless person was washing their sleeping bag in the hotel's laundry room

great laundry facility which i used a lot

more lunch and dinner food selections needed and bar open all day

pool is great

charge to use spa amenities is overpriced considering the services provided

the spa staff is amazing- josie did an awesome job

i was shocked with how we were treated, with our butler, the concierge, the spa staff

very beautiful location amazing view, room service was great and very professional.

room service came at 8:20 am and knocked on the door our second day of honeymoon and woke us up

the staff was exceptional from the valet, front desk, room service... every area excellent..

pool area at night was lovely

good gym

decor, convenient location, great room service and very friendly staff

single detail was on point - amazing rooms, great gym, great food, i could go on and on

including the staff (specifically josh and elliott) who retrieved a credit card for us from a bar in town and

would have been nice to have a later breakfast available

lacking breakfast option - for the amount of money we paid per evening, we expecting even a little more

free mountain bikes and free snow bikes (with free helmets) were made available to me and my kids

room service took forever, i was told not enough staff available

free shuttles to and from the airport, around town and to aspen highlands

pool on roof not staffed properly as well no towels and snow was not cleaned off chairs

breakfast was ok

the proximity to the supermarket was really convenient as was the shuttle service to and from the airport

the rooftop pool and hot tub were amazing!!!!

liked that the hotel provided us with shuttle to and from highlands, which is much better skiing are than at

the pool area was fun

but who needs to walk when there is the shuttle bus that will bring you and pick you up anywhere in town

apartment, modern, comfortable, clean, with a fully equipped kitchen

was a lot of construction going on and the trucks parked along the parking lot so it made it very tight to get

bathroom is big and clean, the kitchen provide good quality cooking ware, and the jacuzzi is very good to use

liked everything about the property from the courtyard to the amenities and very clean guest laundry plus friendly

nice kitchen

the breakfast buffet was also incredibly clean and well stocked and managed

they also have an indoor pool that is clean and warm

and the breakfast is very good too

location perfect. liked the ease of using the laundry room

no pool, small room, limited ada rooms

good amount of gym equipment

wifi is really slow. sometimes it doesn t work at all.

the gym was good as well

breakfast was good and so was the laundry facilities

our room was directly next to the laundry and housekeeping was very loud outside our door at 7am

staff, lovely breakfast, kids loved it, pool was clean,room was simple and clean

parking was great, and there was a good amount of space to walk my dog in

the breakfast was fine. the pool a bit underwhelming. location was great

convenient location and they have a laundry on site for guests

our room was very comfortable, and we appreciated being located close to the pool and laundry area

laundry and house keeping were great

pool was a tad unkempt.

friendly staff, good location, pet friendly, room seemed clean enough.

new bar and resturant

negative i can think of was the bathrobes and spa towels were ratty looking with holes in the robes

noisy one night. darn kids running around and slamming doors. use earplugs!

we also love the gym and the credit given for foregoing daily room cleaning

great gym & nice big sauna

we parked our van in the lot and we were able to do a load of laundry for only about $3

we used the laundry facilities too and that was very helpful

) were off-putting: yelling down the hall to us about things and staring at me with my kids

breakfast had wonderful choices with very clean area and beautiful polish

a short walk to the shops/restaurants/bars convenient- the bus stop is right behind the property pet friendlyud