even though we only used ac at night on low, ran the dishwasher 3 times, did not do laundry and were conscious

they don t have laundry facilities (some rooms have them but ours didn t and there was not public laundry

apartment at the breeze was clean and comfortable and pool very nice

room service would have made the stay perfect

the wifi services needs to be improved.

the ladies checked me in with a super accomodating welcome, they helped me rent a car, arrange laundry, answer

enjoyed staying in our sunset suite (appreciated having a living room, separate bedroom, kitchen and balcony

clean, great showers, great breakfast, very friendly staff, walking distance from a beautiful beach, great

to far from town. okay if you golf.

room, well equipped and designed, clean, good air co, parking on site, security as it is in a compound

fresh towels and laundry services 3

busier days (wednesday and thursday) you had to get up pretty earlier to claim your spot by the pool/beach but

tablet needed to order room service was broken for the entire duration, which made ordering food more onerous

i also loved the beach and pool areas - nice to have both so close

breakfast was good, the staff at the breakfast was very friendly and helpful

we had an amazing apartment room with direct access/view to the pool area, it was spotless and cleaned every

only a short ride in an easily accessible golf cart or a short walk from zoetry

breakfast could be slightly improved

bar has opende from 10am to 11

was very good and room service very accommodating

especially around the pool area, as across the street is a project (in progress or paused) and aesthetically

we really liked the pool and the the aesthetic of the hotel

the location was good the staff was friendly the room service was good

only things that could have been better was the wifi, which gave a bit of trouble the first few days

location, properties, pool, breakfast, student residence, no restaurant, old style hotel.

a monster beverage from the cooler in the lobby and then went to the pool

they have improved the wifi, opened a restaurant with great views, there is a casino on the premises

room service staff was very nice even though she don t know english , he did a excellent job when

there are not enough parking spots when the casino is open.

the woman working at the pool bar said

the wifi works well

the wifi only work good near the door

roof terrace and private parking

our room had a basic kitchen where it's possible to prepare breakfast and simple meals

everything is spotlessly clean, and everything works well from the plumbing to the wifi

paid for laundry 27th was told i'll get them back the same day, was forced to collect my dirty laundry on

wish there was a microwave in room and a laundry room to do own laundry

nice big & warm pool, good drinks at the bar, beautiful room with cozy balcony, and delicious breakfast in the

the breakfast and gym

parking was very good as well

laundry service was too expensive and charged per piece, rather than by bag.

were under the impression that it was the adults only side but there were many kids

hotel with multiple things to do, specially if you travel with kids

room service app did not work

good selection of food for breakfast and lunch in the buffet

new and clean, food bar great, nice staff

parking was limited and the casino security yelled at me for taking a non-reserved parking spot.

my kids loved the pool and jacuzzi

perfect for me, for me all is well oh only the parking lot sometimes full but all by all it's ok there is nothing

there were guests smoking by the pool but that is not the hotels fault. just strange people.

access to the stove and microwave in the main area was super useful, and thank god for the laundry

was able to do our own laundry for fls

well equipped kitchen and good internet and wifi , very close to the downtown area, food market / shops / cash

facilities basic but very adequate (upmarket youth hostel type), small pool to cool off in, large communal

location and pool

the laundry facilities are useful (there's no dryer but the sun works wonders)

with helping us extend our stay, walking distance to restaurants and shopping, very comfortable, laundry available

although the pool is small, it was a delightful way to cool off!

there is also a nice small pool and patio area and back

room, great wifi, beautiful design and convenient shared kitchen and living room

breakfast was not provided

darryl at bar was very helpful & friendly

the breakfast was delicious and served at rustiq, a lovely terrace near the kura hulanda museum

the breakfast is elsewhere, 10 minutes walking, we had to find it out for ourselves, no guidance

not much. an improvement would be if breakfast could start a bit earlier. now it's from 8:00 am.

no coin laundry machine was available. this will be very helpful for family visitors.

village (worth to enjoy the fort and have a drink in between its walls) having very nice view, pool and beach

service at bar no so efficient

conveniently located. facilities are great: starbucks on premises , pool, gym , entertainment.

we loved having a private pool area along with a private beach, all with a great bar and light menu

i didn t like the breakfast ..that need some improvements

wifi not accessible on the entire property, mostly good for the room

the captain's bar and gomezplein (over the bridge)

no wifi in room at all

the pool was a bit dirty even early morning, so did not get to enjoy that facility, which was

that same concierge told us that there is no laundry service while on booking

drinks at the bar were weak

parking space is the only thing i didn t like but they have a parking space in walking distance

great location! clean and new! pool bar is nice! staff was great

great location! clean and new! pool bar is nice! staff was great

we sent the clothes to the laundry and they said they would return them in the afternoon, but they only returned

about getting any help from the staff in any way shape or form on anything that you need from laundry to where

casino. location

nice area!! shops, restaurant, casino

the free wifi connection is very good

rooftop pool is the spot too

hotel nice sheets, comfortable bed, very attentive staff, great location and the rooftop bar/ pool area was

great location, nice rooms, friendly staff, rooftop bar and coffee shop

the staff are very friendly and helpful. the breakfast was well presented and tasteful

beautiful hotel with many amenities and breath taking views of the city from the roof top pool and restaurant

there was laundry next to us that we made use of and also parking was easy on our own floor

delayed to return laundry 4

rooms with a kitchenette - the location in punda is terrific - the price was very reasonable - wifi works well

no room service, average bathroom , expensive parking

breakfast (oatmeal with the microwave) , yoghurt, fruit etc)and sandwiches with the existing kitchen facilities

they say on the booking that they have laundry, and on the reception is even written the same, but they don

the pool facilities have a nice atmosphere

the small beach and new pool and bar were a welcome touch

big up the breakfast crew, you all did a great job

value for money, from the welcome with an icecream, to the room with all the comforts, the cool bar where they

the bed, room service everyday, pool

wonderful location, great pool bar and food

parking!

wifi was kind of weak from time to time.

the menu at the bar is plain not much variety and there s no red snapper local dishes on it.

experience: nice and tidy rooms with a view of a beautiful pool

restaurants and bars are nearby, but aren't so loud you hear the sounds inside

the rooms were amazing. especially the pool. the staff were so kind. will be back for sure!

comfortable couch, very well working aircon and wifi

the apartment was decorated well, the kitchen was well stocked and i had no issues with the wifi

we used the laundry service of the hotel (15 usd) and everything was perfect

parking was a bonus, although street parking seemed very easy too

sink, it s too small to wash your face in and water goes all over the floor, but there s the kitchen sink

was t really too much bother in the end, but designated or off street parking would be a bonus

ac worked well, comfortable bed, stylish modern bathroom, kitchen has a coffee machine with great coffee and

the restaurant from breakfast, lunch and dinner a show, the chef, the table always impeccable attention

rooms, very nice and helpfull staff, great location: close to the city and breakfast with

the swiming pool is useless also

real swimming pool, it looks very pretty at night with all the lights but in daytime you can not swim there as

the wifi signal in the room was not optimal. we had to relocate ourselves to enjoy the internet.

great staff and the extra amenities of their sister hotel is great, we loved the breakfast and pool area

with a stroller (but well the whole island isn t meant to be strolling around with little kids)

spatious room, with a small kitchen corner

also the outside pool could be heated

the pool was also not at our stay but nearby

rooms and kitchenette is a kettle and bar fridge

the outdoor shower drain was slow and caused a pool of water while showering

was excellent, + kitchen made omelettes, pan cake etc

pool very small, but nevertheless cute and suitable for a round relaxation (hammocks are super:)

rooms and kitchenette is a kettle and bar fridge

beach access and lovely snorkeling and pool

for being a small, boutique hotel, the pool and beach areas were very crowded

few laundry pods should be included

very relaxing to sit and watch the sunset from the bar or pool

the cushions in the pool lounge chairs would stay wet for ages .

parking is on the street, sometimes difficult to get a spot

we couldn't get help to get them removed as they were invading the beds on the top floor and the kids refused

our kids also slept really well on the two single beds

nice, good size pool with loungers and umbrellas around it

large and authentically furnished family room, perfectly for families with kids

room service is very good and the pool is clean

our kids also slept really well on the two single beds

no laundry service on weekends.

unfortunately it is next to the pool where kids are playing very often, which you will hear every (early)

the spa experience was poor.

the bar food was fabulous as was breakfast

we traveled with kids and the sea was perfect for a toddler, very quiet and the beach is white sand and very

ambiance, large spacious rooms, restaurant & laundry facility on sight, comfortable bed, nice/helpful staff,

laundry came in handy

i love that there were washers and dryers as i am a traveler who dislike travelling with soiled laundry

only 1 small bar of soap. no shower cap, no liquid soap, no shampoo, no nothing else!

parking lot

in and out was smooth, they did the laundry for us for a fee

the bed is very comfy and you can get your laundry done and fold !!

the pool

place quite and relaxed. rooms outstanding spacious and with kitchenette situated centrally

we enjoyed the breakfast with eggs made to order, we were glad to have free parking and pleasantly surprised

additionally, breakfast is free, which is awesome, but they forgot one item that we requested 3/5 days

no wifi was available in the room during the first 40 hours of our stay, although the staff was very

small sized swimming pool, but the sea water is nice and much to see with snorkling, so who cares

suite but it was sadly located directly over the kitchen in which the staff started preparing the breakfast

no connection of the gym / fitness machines to the internet or tv

several laundry facilities onsite

breakfast was good, and free self-service laundry.

the place, enjoyed the food and had a lot of fun in the translucent water of the pool

i loved the pool, it was refreshing

the amenities were good and the free shuttle to the beach and supermarket was very useful

use the laundry

no laundry facilities on site for guests

room service for food was slow

at easter face painting 2 ladies from explorer kids club was shouting to us thats our daughter have to play

room service was not good

how ever the day before towels wasn't replaced because some laundry problems

luxury suite with private pool, the value for money, the location with three beach clubs

the pool, bathrooms, the great coffee, the have showers for guest, we checkout at 11 am but we had a

kids laughter and playing around woke us up early on one ocassion

had to order at bar and pick up my own drinks and then get harassed for a tip

downstairs you can do your own laundry which cost about $ 10,- for washing and drying

the kitchenette feaures a large refrigerator and everything you would expect to cook a good meal or

a nice touch to have pool toys and floats for kids and sand toys to borrow for the beach as well as drying rack

clean, friendly, nice pool, modern furniture, light interieur. very nice!

i expected the kitchen to have a stove, but it only had a microwave

two laundry units for the whole resort , one out of order.

it was great for small kids

many facilities, big pool, great sceneries

the kids really enjoyed the pool and beach area

fourth consecutive years! it tells everything. fantastic resort. 50 m pool is unique!

to the aquarium and loved the unit with full kitchen

room cleaning could be a little better. parking is outside the hotel but very close.

the parking is only a max

we were with 4 families and kids

wifi is unreliable, but the front desk is very helpful

cleanliness, service and convenience, well maintained, parking

key) the front desk as we checked in was nice but then said we had to find our car in one of 3 parking lots in

no water in the rooms or room service. but they did give water when asked for a fee.

the swimming pool (not the one with salted water) was a bit to small for the size of the property

the papagayo restaurant to dine expensive and bad service. it was good service for the pool

room, airco, the view, multilingual and friendly staff, facilities,gym, pool and let's not forget the 24/7

with a great gym and close to a small supermarket

laundry room times are limited to whenever the staff is working, so if you need to wash your

soap, dish cloth - coffee machine was not nespresso and no coffee or tea supplied - no iron or laundry facilities

laundry had to be done by yourself, no one explained anything about this, it turned out you had to

kitchen has everything i need to prepare some food and good temperature in bedroom

the breakfast is perfect

there is parking space for rented cars

i would have liked the swimming pool to be bigger.

we stayed in one of the 2 spacious rooms next to the swimming pool, separate from the main house, and loved it

host is very nice, the outdoor areas and pool with all the lush trees and surroundings were gorgeous

the size of the pool is too limited to swim some strokes.

the wifi isn't strong in the rooms