we liked the fact we could walk to a thai restaurant nearby and the laundry room onsite was very handy for us

crumbling cement, very noisy laundry area, breakfast was poor

how you have to go outside to get to the indoor pool

we were unable to connect to the wifi, i wish there was bigger towels.

early check in was made possible thru gentleman at front desk

helpful staff when needing laundry

super small laundry facility in hotel.

overcharged for a packet of laundry detergent.

great size room, laundry facilities, free parking and lovely breakfast.

of pee in room lack of towels shower gel wasn't refilled no chair in laundry room

good cable tv, laundry rmachines and exercise room

it is near both town and airport and the coin laundry in the building was very convenient

even the laundry area was large, with a sitting area

there was a laundry on the property which helped us a lot

nice to have a little extra space to spread out in and also laundry facility was good

the laundry area was littered with rubbish

unclean laundry area, coffee machine difficult to figure out, drapes didn t close.

friendly staff, good breakfast, laundry facilities on site and clean comfortable room.

some one did a load or two of laundry around 2:00 in the morning, couldn't sleep for the noise.

slightly outdated. parking can be a challenge if you arrive late.

could use the laundry which after 10 days travel was great

i would recommend an onsite laundry option

room was spacious and having a kitchenette in the room and guest laundry at the hotel was also a nice bonus

good laundry room

staff helpful and easy to access and use the laundry facilities

coin-op laundry machine available for guests, but only one so have to hope nobody else is using

good location, nice lobby, friendly staff, laundry facilities.

airport bus shuttle, laundry service and ice machine, comfortable lounge and bar area, gym & pool were all

needed updated laundry facilities.

trouble getting to sleep the second night was my room over the laundry room

stairwell smelled, likely due to dirty laundry cart at bottom that remained there the 3 days we were staying

views from the room, no working laundry facilities, tiny refrigerator in the place clearly designed for a full

near shopping mall and interstate. pool, laundry an bbq available

room 157 was next to the laundry and electrical panel one of which made loud noice during the night disturbing

initial problems with some equipment like the microwave, tv remote, thermostat, and wifi and had to keep calling

i saw the gym room, laundry and pool and they look good

shuttle service was a bonus and the driver was very friendly.

exceptional service by airport shuttle drivers

easy parking, good access, nice gym

the pool water very, very cold!

room was right across from the laundry room so that was a bit loud with staff talking and going in and out

the hotel restaurant is ok but the bar is definitely lacking in service!

comfortable and clean. prompt and tasty room service. courteous staff.

hot tub spa was the only thing we did not enjoy

i would offer a somewhat easier way to connect with room service, perhaps i missed something but ultimately

people and only two sets of towels in room, kleenex were empty, no clock in room, no bag to put laundry in, view

disappointed they don't have on site self service laundry .

there were no laundry bags

their website said they had amenities that they did not have (laundry).

walking distance of many restaurants, church st, and echo science center so made it easy with the kids

lobby, dirty laundry room, dirty rear entrance

night person, a guy with she/her on i d tag wouldn t allow me to wash my laundry and the day manager said

i really have is that the hallways needed a serious vacuuming and there was an overflowing laundry hamper in

furnishings and it was missing some very basic items like a refrigerator, a safe, even a plastic laundry bag

the guest laundry was out of order

good facilities (gym, laundry

there was a laundry room located just down the hall from us

no dry cleaning bags, in the room to use for laundry (standard in most hotels)

don't like shower head, only 1 laundry machine

convenient to have laundry facilities

there were bags of soiled laundry everywhere

no place to put your wet towel, so even if you would like to save some laundry for the hotel you can't

picked this hotel for laundry service for i was traveling for 7 days

there are no laundry services or breakfast included

it would have been nice to have in-house laundry services.

view room 707. breakfast great. bar great.

wifi easy to use.

a late night stop at the bar was an unexpected delight friendly, attentive bartender and a great perch

elegantly furnished hotel, the pool was a pleasure at the end of a hot day and friendly staff

indoor pool and hot tub were a nice plus

it was also great they had coin-operated laundry machines available to wash her sheets for her dorm

great location, good gym, buzzing bar good food and superb selection of craft beers

we loved our server, kalani. what a rad dude - he made our night out without kids even better!

we loved our server, kalani. what a rad dude - he made our night out without kids even better!

the coffee bar on each floor was an excellent touch

unexpected kitchen outfitted

great little kitchen area

the walls kitchen bathroom exterior and hvac were all new

kitchenette was very well stocked

there was plenty of parking and easy access to restaurants in the area

no coin for laundry, no clean room or trash out ourselves

it was nice having laundry facilities on the premises

just to freshen up towels without me having to add them to my laundry supply

no maid service couch had no back cushions only one working washing machine in laundry

was mostly great, but there was someone else s clothes in the laundry basket in the closet, so it was clear

location, front desk, clean rooms, easy parking

was no access from the parking area to the section of the hotel where my room was

extra shout out to rick, the resident mixologist at the bar who was super engaging and friendly

breakfast bar was a disaster - ran out of coffee with no replacement offered and rude staff

the pool opens at 6am and no one seemed to mind a bunch of kids making noise in the pool that early

was excellent except that they couldn t give me access to the laundry room so someone had to keep letting me

used the laundry and it was very good, it wasn't clear who is the person you are waiting for to take out his

a lovely pool and free parking and a beautiful free

getting out of the parking lot

pool was closed the first day we arrived

spacious room. laundry available

the breakfast was disappointing.. but nothing that would deter us from staying here again.

would like more healthy for breakfast .

the breakfast was excellent. many choices and all very good

the breakfast was not very good

amenities we didn't use were guest laundry and exercise room

rooms were big , very comfortable beds, nice bathroom , small gym but good new equipment, guest laundry , free

the laundry was convenient to use

location cleanliness, laundry facilities were great

our room was very clean, bed was comfortable, and the bathroom was sparking with a walk-in shower (we dislike

spacious room, good breakfast, comfortable beds, good value for money

the breakfast was excellent!. the location perfect!

breakfast was the standard offering in this type of establishment.

no pool and the parking got crowded at night.

loved that it had a complete kitchen available

addicts lingering in the parking lot.

laundry soap was not available making a trip necessary to purchase

were put in a room right across from the elevators and the laundry room and all we heard all night was the

hard beds. no coin machine in laundry room

was able to use laundry facilities

wifi was a bit slow couldn't stream anything.

laundry took a long time to complete

on site laundry

i asked if they had a laundry area and the young lady at the front desk spoke to me as if i was a vagrant

great location. friendly staff. costco near by. safe free parking.

the outdoor pool was totally green. my room was warm. i had to change rooms.

the pool wasn t available and the guest laundry room was pr dirty but i let the front desk know and they

laundry facilities could use some updating.

dishwasher broken no laundry facilities poor customer service

laundry facilities were onsite

convenient guest laundry in basement

swimming pool area was great and the breakfast; opportunity to bbq, do laundry

very nice hotel. friendly staff and great guest laundry with numerous machines.

my only complaint was a guest leaving their laundry in the washer for a long time

and although i didn't use it, the laundry facility onsite was a definite peace of mind

breakfast was good. line out the door. food area is too small. room was great.

also there was a laundry bag in the hallway that had a metal stand and my son tripped over it twice

spa facilities and cooking school were not within our budget, but we had a good time, even without

kitchen next to room so strong food cooking odors entered our room, also there was noisy furniture

comfortable bed big indoors swimming pool

room service very slow

water activities for the kids

husband found himself itching all over in the morning and suspected it was a laundry detergent used with the

they even have a clean laundry room

wifi and contactless check in

cute 2 beds with a kitchen and a living room

parking in the back was tight but available

laundry service is handy for travel

special time with kids & grandchildren.

the rooms are big and wifi worked perfectly

i went to the room first before the kids, it was frozen cold, maybe consider raising the heating for early

breakfast was a delicious warm and cold meal

and common areas were also poorly maintained, with dirty, floors and holes in the walls, laundry just lying in

we used the washer and the clothes didn t spin out so we had to go find a laundry mat nearby to dry our

breakfast clean gym laundry staff

there was a convenient laundry area near the ice dispenser

halls smelled like dirty laundry

that it only had one washer and dryer for their laundry room

they have everything one needs including an on-site laundry room

the hotel was reasonably basic, the rooms were comfortable, the pool area was great for the kids and the staff

your wifi was terrible, you should upgrade your connections

out of the faucet could get boiling hot in the pool view room, dangerous for kids washing hands

no onsite laundry

could hear the family and their young kids at night

we loved the location and the breakfast. it was pretty clean. also the gym was nice.

because as like h inn and i know this can be fixed no fun in winter to get your luggage from the parking lot to

free parking, free wifi and included breakfast all add great value to the stay

comfortable and clean with wonderful amenities in the kitchen and bathroom area - especially for the reasonable

free parking

$10 for a room on the ground floor dude changing his motor oil next to my bike wifi non

not available, had room with kitchenett.

nice kitchenette. lovely tile in bathroom. pretty view of the lake.

i relaxed near the pool area while doing laundry- what can you ask more

i didn t like that fact we had to our own laundry and we was not provided fresh towels daily nor was there

wifi was non existent

a very short walk across the parking lot to perhaps the best restaurant in plattsburgh, anthony s

suite with full kitchen

not a big deal but maybe the laundry personel could check for that in the future

it had a very strong laundry detergent odour covering up smoke smell

parking was great, right in front of apartment

big room and spa tub

nothing. very expensive for the lack of quality.noisy kids running around upstairs day and nite.

room with the jacuzzi is next to the laundry room

there is also a coin laundry, vending machine and computer on site for use

laundry room for self use

the first night the room was beside the laundry and it was noisy

clean, bed comfortable, desk clerks kind and helpful, thick towels, wifi works great

breakfast ..eggs and bacon were cold

i went early for breakfast, they ran out of orange juice

the breakfast was fine, good selection and the location very accessible.

hot tub - i appreciated it and the pool.

you had the bass pros in there and each truck took up to 5 parking spots and left no room for people to park

desk clerk, gym, room service, breakfast, service, cleanliness

breakfast was continental, as expected

didn't use the gym but it looked nice

the breakfast was great, as was the pool

clean and great breakfast

linen outdated the room smelled like wet laundry and i had to switch rooms

way to much bleach on the laundry!! it burns your skin when you dry yourself off!!!!

the gym was very small, but they did offer an alternative for more avid gym-goers

we were very happy to having breakfast fully operational

location is ok, lots of parking, good internet speed, great pool area

though laundry was freshly cleaned (sheets and bedding were great), our towels had some stains on them

laundry was out of order

asked for more towels and manager was a little rude, said we're filling up and no help and laundry isn't done

pictures even dirty holes in walls no sink in the bathroom very out dated not friendly to my kids didn t want

breakfast was the best kids loved the pools there they had a great time