laundry facilities weren't working properly but the front desk clerk did her best to fix the

pool was gross and smelt like a fish tank. definitely needs a clean up

got tierd and fount laquinta because i know the reputation and they are pet friendly

wifi, breakfast, amenities all very nice

the staff was amazingly friendly nice and accomadating my kids lived the pool

my husband disposed of it in the laundry bag given in the closet, smashed it in the bag and placed it in the

everything was dirty we walked down there and the night shift guy asked us to go in the laundry room

things that need improvement: guest laundry washing machines need to be cleaned monthly with a tablet (lots of

they have laundry facilities and a little store

i asked for laundry bags and they told me they didn t have any

dryer in the laundry room did not work, there was no 'out of service' notice on it, so we only found out it did

omelets made with real eggs and not ready-made mix, deep and comfortable sofas in the lobby, and laundry room

comfortable mattress and furniture, good breakfast and wifi, very close to the texas tech campus

pool appeared to not be clean

due to covid the gym and pool was closed but everything else was

food pantry, access to cafe and bar are a plus

the door to the back parking lot would not open with key card and had to go all the way around to the front

rooms were quiet and spacious the bar tender was super sweet the swimming pool had a wheelchair ramp that goes

like the location really easy to get to shopping and places to eat we really like that it is pet

style and decor, bar/restaurant, pool table was excellent

was closed, laundry was out of order, no ironing board, fishing tank in lobby had dead fish and mold

the laundry facilities were all out of order here

aj said the housekeeping s staff didn t do the laundry, so they didn t have any

laundry room dirty and dryer not working properly no vending or ice on my floor

the complementary breakfast

the next night someone got stuck in the laundry room and was banging before anyone realized

i like the laundry room so i could wash my kids clothes

no laundry trash bag that is usually in closet

parking limited

location great and the breakfast was great ud83dudc4d

no change available at front desk for laundry although sign in laundry room said it was

laundry room was a huge factor for us

one small load of laundry took 2-1/2 hours due to washing machine malfunction - staff was very responsive and

it had a bar where we could go and unwind.

indoor pool and the breakfast

the access to the pool and laundry room

table lamp, the beds were hard and uncomfy, the non-smoking room we booked stunk like a load of laundry left in

laundry was out of service

the laundry facilities did not provide detergents

also, the bio indicates they are pet friendly, but that was for a price

no cookware or cups plates or utensils in kitchens

the room spelled extremely smoky, like if someone was smoking in there while you were there

non-smoking room had been smoked in. bed was very hard.

the parking can be improved on

smoke smell in no smoking unit,

the breakfast was a pretty standard continental affair but adequate

breakfast area nice and had enough continental fare

just my pet peeve with children at home, my toilet has to have a lid

quiet, clean, the bed is very comfortable wifi very good

covered parking clean comfy

laundry facilities and detergent/dryer sheets available for purchase @ front desk

her where the complimentary snacks and wine were, it was an unexpected perk and after chasing 2 kids around,

get away and enjoyed every minute of it would highly recommend especially families with young kids pool and

didn't get to eat breakfast in the dining area and didn't get to swim because of the covid-19

especially hotel employee who works in the dining room at breakfast

the hotels laundry room is where we were and i tell you that because bright and early at 7am it starts up

the bedsheets and towels smelled like fresh laundry

should have an atm or coin machine in a facility that has a laundry.

bed was not comfortable, and parking was horrible due to the shared parking lot with another hotel

the breakfast was exceptionally good.

kitchen area was not clean

large open room with complete kitchen made it a very nice stay.

the rooms are spacious. love the kitchen. very clean, well priced. will definitely stay again.

the beds to see if there's hair in the sheets, dust in the room and cleanliness of the kitchen area

new and clean and good breakfast

very clean and up-to-date. staff was friendly, plenty of parking.

was someone in the room above (kids, i think) jumping up and down on the floor and that kept me awake for an

( the room service didn t clean the room just changed the bath towels)

no room service, fitness center not enable. no breakfast, old towels.

nice but didn t brief us on dinner and breakfast hours as they usually do not did she give us wifi

i was able to clean clothes that had been soiled at the laundry and get the rest i needed

vehicle was broken into in the parking lot of the hotel along with 4 other vehicles on the same

i also didn't like that delivery trucks and trucks with trailers were allowed to park in the parking lot, taking

barely enough parking near the main entrance

breakfast. early hours for pool

laundry on site

better service at coffee bar only one person serving guest

pet friendly place and staff professionally pleasant

pool clean and water cold and refreshing

it s advertised as having a bar and bistro, but i think it s no longer in business

room service is amazing

clean looking, modern, actual room matched the picture on website, shuttle to/from airport

pool chairs are old and hot tub was empty

the free airport shuttle is very convenient, though i only found out about it after taking an uber to the hotel

they have a bar, restaurant and room service

the room was a great size and very clean. i liked that there was a place to do laundry.

wish it has a place to do laundry!

wish it had a place to do laundry!

the hotel has no security cameras covering the parking lot or facing the exterior entrances

friendly staff, great breakfast

and there was no laundry bags

breakfast was delicious, gym was nice, room was great, pillows were too soft but nice

the bar prices where pricey? and the pool was not heated, super cold

pet-friendly

microwave refrigerator had no freezer no tv channel guide no menu/number to order room

were some kids running around and banging on doors but that’s not the property’s fault, just unfortunate

the breakfast was good, but not as advertised on the web site.

shower could be cleaned better. it says the pool is suppose to be heated but was really cold.

we go see our kids and grandkids

just wish there was an inside pool

everything except the laundry mat.

laundry mat because it was taking my quarters and the front desk was not returning my money and the

was excellent except there is no change machine for laundry nor did the front desk have

good tv channels and free wifi and breakfast

especially if you have kids

and can do laundry here

breakfast was very good and a free laundry room

size of room and kitchen area, very pleasant staff!!

won t be back to any hotel that has a $75 pet fee

pool was closed. location was a tad sketchy to walk around.

the pet order was strong and the breakfast was mediocre. will not recommend to anyone

the hotel is pet friendly and i am allergic to pet dander, so i was uncomfortable in the room and in the lobby

clean, comfortable beds, nice breakfast.

pool was closed - but it was early spring

no need to scan the parking space q bar thing to pay for parking . just charge our room please

i asked about a laundry room and they sent me to floor 3 omg

had to have front desk open laundry room 3 times just to do laundry

free guest laundry was also a plus

no guest laundry

laundry room

desk staff was very friendly and helpful, kitchenette in the room was fully stocked with pots and pan's, silverware

didn t eat breakfast.if room is not clean, assume kitchen isn t either.

in the room was fully stocked with pots and pan's, silverware, cooking ware, and hotel had a nice pool and

staff was very friendly, especially the little lady at the breakfast area, she was a real doll

excellent breakfast

of rm 134 is close to tan exit door, laundry room and ice machine

offers a shuttle service to wherever you need to go with return pickup

would recommend staying in a suite if you have small kids (4-9) because their closer to the pool

we used the pool and fitness center

clean, comfortable beds, breakfast included in the price, friendly helpful staff and free parking

we had a great time in the pool, and breakfast was great

free parking was a plus

the breakfast was delicious

hotel employee was very friendly and getting a text from misty and brittanys welcomeness at breakfast

friendly, helpful staff and lovely breakfast

my oldest liked the gym was open 24 hours

crazy colors kids would love this

we loved the customer service and the breakfast and the soap was awesome.

clean and staff was very friendly. breakfast was also good.

breakfast bar not very good

very pet and family friendly

how there was a restaurant attached bc it made looking for food easier and i could easily order room service

parking is not abundant

for such a nice hotel i did expect the gym to be nicer and there water dispenser didn t have any water

was extremely disappointed in the pet fees

amazed this could have escaped housekeeping removing the sheets from the previous occupant, the laundry staff

spent our whole morning disinfecting our bags and washing alm our belongings in laundry and bagging everything

were baby supplies under the bed and i needed more towels and they said the lady didn't do the laundry so i had

the wifi was going in and out

to the room (well taken care of) as well as friendliness at the front desk and availability of breakfast items

they had cookware for us to use and the laundry was free

room (208) is directly over laundry & got exceedingly warm during the night

was glad to have laundry facility on-site

dryer in laundry room broken

other facilities, such as the guest laundry were very good

the television in gym not working properly

salad was horrible, like they didn t have fresh lettuce so they cut up the stalk to stretch kids eat free

paperwork says you can order room service but the restaurant is closed during the hours for room service so

clean and very friendly staff. great gym and pool area.

was really hot/boiling almost pool was so cold we couldn t even be there for 2min my kids were so upset

desk people were amazing some of the clean crew except for one where phenomenal laundry people were so

pet fee for one night, lighting around bathroom mirror was poor, difficult to find front entrance

my kids especially loved the pool, and it was cleaned on a daily basis

spacious room, clean and comfortable, kitchen, nice breakfast, good location

kids baseball bags got snatched outta the bed of our truck employee let us know the camera didn t

worst of all, was the guest laundry

laundry room was out of order. and gym didn't have much.

free guest laundry

the breakfast was not good

the gym had broken equipment. jacuzzi and pool could've been cleaned.

onsite laundry is normal size machines

is nothing in the room that guides you on how to access the internet or room service

the room was a nice size, and my kids enjoyed it

breakfast and great bar

love the free happy hour the breakfast was fantastic the staff was friendly and very helpful i will be staying

laundry was secure.

not much, smelt like weed and old laundry

, & pet friendly

pet friendly

parking

great breakfast

good bed, clean room, fairly quite, easy to get to the hotel, easy parking

the room was very clean. the breakfast was great.

cannot eat the breakfast

we were able to park our car hauler trailer in the parking lot.

was well maintained, amenities were beyond expectations and free laundry service

spacious, clean rooms. nice amenities - free laundry, dog friendly, etc - were nice

hidden $75 pet fee.

room service didn't stay on top of our room and was absent quite often

bed was very good. if you say the hotel has a pool it should have a pool. kids very sad.

the parking week had to park a distance from the door

the eggs and potatoes and sausage and biscuits the lady that runs the front desk she runs the kitchen some days

the pool was clean and staff was nice. breakfast was hot and i loved the layout of my room.

family pet friendly

nice breakfast and kids enjoyed swimming.

had to pay for breakfast

close (walking distance) to a lot of different restaurants and i saw a pretty decent indoor pool

staff was friendly, i spoke to them as i waited for my breakfast in the mornings

they put us in room without 2nd bed and we had to ask to move after arriving in room with stuff/kids

breakfast made to order in restaurant closed too early.

my kids wanted more muffins and they were running low

poor pool and fitness center

pool looked unmaintained and hot tub was blocked off with plastic. the eggs were watery.

pool was closed

that the pool area was closed

no laundry the hotel was a little dated and dark it was noisy because of the birds

too loud, no laundry on site, loud neighbors in adjacent property.

entrance was crowded and parking was not enough with all the other hotels around

was we had a service dog in training and this particular place apparently only allow that type of pet

wifi worked great.

good people, have locks work, no phones that work & wifi didn t work at all

the tv reception was not great and the wifi was not secure or consistent

parking is adequate

never could get the wifi password to work

had to let them know when we needed to shower an they would turn water on ,the $15 per night per pet is ridiculous

the laundry room for 2 reasons: there is only one of them and only 2 machines.

although we were told we could do laundry, since they offer no laundry service, my husband had to help the

the kids loved the robot pancake maker

i had a really hard time finding/getting tv channels. and the breakfast is really minimal.

location very clean great breakfast

ended up bringing my own top sheet, blankets, and pillows because i thought i was allergic to the laundry

the staff was nice and the laundry was affordable and the machines worked well.

comfortable and decent breakfast and the laundry room is great

enterances, nice parking behind so my car wasn't right on i27, comfy bed

also the pool and jacuzzi we also very nice everything was very clean the

staff was nice n when i wanted to invite extra people to the pool they were nice abt it .

pool area was overly crowded

the pool very clean and the rooms were also fresh and well maintained the free breakfast was great

they checked me out 40 min before checkout and the laundry attendant just walked in my room without

laundry soap dispenser took my money but manager refunded

a few things are broken (soda machine, laundry).

my truck fuel cap was stolen over night , parking lot could use security

the wifi speed was very slow !

laundry room was closed

laundry was closed

pool was closed elevator was down no waffles for breakfast laundry was closed

out of order pool closed for maintenance no complimentary breakfast no door knob on door to

didn t like that i called before i booked and i was told that the pool worked was told nothing about an elevator

towel when we asked if we could have any more the front desk lady said that s not her job to do laundry and

staff were mean the workers behind desk and laundry

not get clean towels everytime we asked they were doing laundry

exit door by laundry: trash can overflowing and nasty

no clean towels never got any they said employee that does laundry didn t come

laundry machines are not big industrial one, they were smaller than one i have at home.

laundry facilities were broken, pool only 2ft deep, in-room coffee was not available

there was a guest laundry area, but we couldn't get change from front desk to use facilities

we called down to the front desk and they said the housekeepers didn t do the laundry and they didn t have

parking for trailers

location, no code ns for laundry

and only 2 hand towels no big towels towels to shower with and couldn t get any more towels to laundry opened

though i booked non smoking room, it was full of bad smoking smell

breakfast

the pool is broken, and the tvs are always broken or don't work,wifi doesn't work

the laundry facilities were broken

1st and 2nd floor ice/laundry rooms had issues

no soap, laundry bag in the room

there was no parking when we arrived

desk & staff was very polite answered all my questions and gave us extra towels when needed the pool and hot

overcharged for my stay how to purchase a second hotel just to work out no fitness center no laundry

breakfast was also very good

says they offer a fitness room, no equipment in the fitness room

fitness center was missing

i booked a room with a jacuzzi tub. i was not given that type of room. also no fitness center.

like brenda and joey and the cute laundry lady

was no towel in the room, ask the receptionist and had to wait for her to go and get it from laundry

the laundry lady was the best!

no laundry room

laundry lady was really nice

laundry was closed

laundry room available to the public

no laundry room

sheets dirty, i ask for new white sheet and he said laundry close 2 pm and they don t have one

the pool has not worked for a long time. laundry did not work. key card system didn't work well.