market with dinners and snacks, clean guest laundry and guest computers

free popcorn and lemonade, large bathroom, quiet hotel, affordable, clean, decent beds, hot tub/pool

the blinking spotlights in the parking lot

the staff was very friendly , breakfast was amazing, and it was very clean

staff were all very friendly and eager to help with extra towels, condiments for breakfast (which was pretty

the only complaint i have is that the treadmills in the gym were of poor quality.

great breakfast

stair way spotless as well as the gym area

breakfast was delicious, patio scenery was great

the view, the pool, the patio

i liked that it had a laundry facility and a kitchen

laundry room wasn't clean, washer's and dryer do have to be cleaned and maintenanced by a

pet odor and smoke in elevator and halls

roaches,everybody drug dealing in parking lot,loud,,everybody smoking weed,this place is a

room was equipped with stove and no utensils, no plateware, flatware or anything at sll in kitchen

the maid staff was very disorganized no one knew where to leave laundry and no real concern for patrons

pool, hot tub, game room, laundry room, corn hole

i had to clean my own room and take trash and dirty laundry out

there is a small gym, hot sauna and a laundry room

location and pool were great. i also liked the laundry room.

is very lacking and response from the staff when mentioned is that the dirty bedding comes from laundry that

the dryers in the laundry room were broken

friendly, helpful staff (front desk, housekeeping, groundskeepers, bartenders & security guards) laundry room

what i received was a dark corner that had a view of the laundry room

low on towels a cpl times , i believe they outsource for laundry

the washer broke and then the dryer broke, (in laundry room) the lines were long at the front to get service

the kitchenette area was very small and the refrigerator was dorm size

the hotel felt like a resort with clean, inviting pools and a nice restaurant

friendly staff, nice rooms, pet friendly, beech access, nice pools with a bar and live music, awesome location

the place was clean, many families around, great activities for kids, good breakfast as well as at kiwi's in

the pool, laundry, service.

friendly housekeeping & laundry staff

i appreciated that the laundry facilities were available 24/7

it needed a bill changer in the laundry area

laundry facilities were on the same floor we stayed which was very helpful

so convenient with laundry, gym, and kitchen. great water view. great lighting in the rooms.

so convenient with laundry, gym, and kitchen. great water view. great lighting in the rooms.

breakfast is good and staff is

the only con was i m not a pet person and have serious allergies to them i would suggest possibly having a

suite with full kitchen and balcony along with easy access to pool, 24 hour full size gym, and lounging areas

cost of breakfast & the laundry equipment didn't work correctly.

the laundry area you have pay for took the money and didn t get the clothes rung out and then the

hotel in general is very nice and new, everything clean, i used the gym and it has the basic features that you

restaurant was not a good value for breakfast

the breakfast was absolutely delicious

a cart i guess for dirty laundry only

i like the fact there was a laundry facility but one dryer was out of order

in the king suitthe ac didn't reach the kids side

pool and lazy river clean, tiki bar and food outside, can also use hilton hotel facilities

the tiki bar by the pool was very nice as well

pool was very clean and property was located on the beach

beach access, friendly staff, clean rooms, clean pool

the poolside pizza bar was phenomenal with drink prices that cant be beat

pool was a little small, but the pizza bar was nice

i liked the pool it was clean and not busy either

laundry facility was also a super huge plus

wifi didn't work in rm 311 but the view was amazing, bed comfortable and room designed beautifully

front view and i loved how close it was to the pier and restaurants but also had a restaurant and bar if i didn

no activities or play things for kids except pool. pay for the parking.

exhaust or vent hood for the kitchen needs to be replaced or improved

liked the location of the hotel, how it was close to the bay, and that it had a pool and a laundry room to use

there was plenty of parking, an outdoor pool, laundry on site, ice machine and snack machine

staff very friendly. self laundry available.good location.

laundry room dirty and machine broken

guest laundry

of adequate amount of laundry room machines to ratio

it helped us avoid a pile of laundry when we get home

a change machine for laundry room

laundry facilities not working

appreciated the laundry facilities

laundry machines outside under a stair well

they first placed me in a room right across from a laundry dryer outside which would of kept the whole place up

there s not laundry

the location of the room. it was clean. i enjoyed the pool and guest laundry !

the gas smell coming from the laundry room.

when asked for clean towels, was told there no clean towels because no one did laundry the night before

when we did arrive at 3 to check in at the correct time, the laundry was still not ready for the rooms and

was a sewer leak in front on the elevators and we were told it was laundry water so i let my kids walk through

service they didn t clean the room the pool was closed the laundry was to small and it was not working

we took out our own garbage and had to bag up our own laundry to exchange for clean towels and wash cloths

the laundry closes at 10pm i don t get there until 11:30/12 pm at nights, there was a lot of noise of

i had to wash all of our laundry & pay

was comfy, room was clean,parking lot felt safe, no creeps around doing what they do best

only cons were that i had a smoking room and there were no ashtrays in the room

plenty of parking.

tiny pool

right on the beach clean pool close to all of beach activities

it s on the beach, breakfast is included, fast check-in , nice staff , nice room and

the hot breakfast with lots of options was a nice addition

lobby was closed after breakfast so you couldn t sit down to have a family style dinner during your stay

housekeeping, pool attended, laundry, with a smile on her face greeting people

both laundry rooms in our building were down

laundry facilities and didn t offer a breakfast

property doors are not secured and laundry area was nasty and smelled

laundry/ice needs to be updated. new washer/dryer to take bank card or credit card

coffee in the room would have been nice. laundry was $6 per load to wash and dry.

liked the pool table and that they had board game and card games to use

love that i had options to the gym and to play games

breakfast was minimal, barely any other options of food

staff was nice. parking was easy.

pool was nice, laundry access, ice, vending machines

off his cart the others would say they would bring us some back or they would say there in the laundry, we would

pool needed to be cleaned

no one was loitering in the parking lot

our family the staff went above and beyond on our needs and the room was top notch clean also the pool was well

did not have change for the coin laundry at the front desk

had no laundry bags for dirty clothes

never came to clean the room,no towels i had to keep asking for it,i did laundry and even when i paid with

breakfast ends at 9am would be nice if 10 am but overall amazing stay loved it.

parking lot between the bay and hotel, but very close to pier.

however, you have to walk past these smoking rooms to get ice or use the laundry and it s quite smelly for

spa tub in riom

clean parking lot and pool

the room was clean and the staff was pleasant. the spa tub was amazing.

good wifi

the laundry didn t work. so i had to go to laundry mat.

parking was kinda tight and there were t very many spaces.

was pet friendly but had limited facilities for pet walking

parking lot was a little crammed, as long as you don t park in the corners you will be fine

very clean nice pool

there is also complimentary laundry

i also love the fact that the laundry room is free

free laundry was a plus

i love that this hotel offers laundry area for guests to do laundry and for free

the pool, free laundry, and the staff

also, parking was extra small

breakfast

great breakfast and easy access to everything you need.

breakfast was excellent and staff was on the spot if i had a request

location was easy to access. the pool was nice.

wifi didn t work at all

other guest noise in parking lot

room smelled really bad the carpet was very dirty and a lot people smoking outside and when we opened the door

) the guy was nice enough just acted like he had been sleeping or smoking in the back room before he came out

was people smoking dope all hours of the night outside our room

i loved the breakfast and that they have an actual working laundry room. the rooms were clean.

wifi not connecting, no t mobile coverage, faulty gym equipments

and the breakfast menu was better than at any hotel we've ever stayed at

great breakfast

the staff was wonderful from the front desk to the breakfast staff

have liked the laundry facility to be free

nice staff..nice pool good laundry facilities

pool area is great, laundry facilities need a bit of an upgrade but worked fine. pet friendly

had a washer and dryer for laundry

room was extremely comfortable, the pool was clean and relaxing, and it's nice that they have laundry facilities

was no fridge or microwave, the sink was stopped up, and there was no chair or laundry detergent in the laundry

i used the laundry facility 2 times and it was easy, affordable and comfortable

were placed in a non smoking room next to the laundry room of which smoking was constant and heavy

i liked the laundry facilities

breakfast, no swimming pool, no help on discounts, no housekeeping, laundry room was nasty, staff not helpful

the location was nice for walking distance for the harbor walk. i did like the laundry machines.

facility offered laundry soap but when we asked they didn t have any so we were forced to go to the store to

situation, view, pool, laundry and friendly staff. easy check in and out.

i did not like the laundry situation. we never had linen the next day.

loud noise coming through wall could not tell where it was coming from thought it was coming from laundry room

it's really not bad - however for the price i would hope it would include common things like a laundry bag or

pool clean laundry on

the whole room would shake periodically due to the laundry underneath the room

room was above the laundry facility and it would vibrate whenever the laundry was being done

had an issue with the on site laundry facilities.

it s was nice and clean, we didn t do breakfast we slept in.

breakfast, staff, facility and cleanliness was great!

the complementary breakfast was a bonus, the only thing about the breakfast is that they could have more meat

breakfast offerings were satisfactory

including the lady serving breakfast had an attitude

enjoyed the hotel, but i will say that the construction that was happening in the hotel laundry room on the 1st

i even saw the staff using the guest laundry to clean towels

the laundry room only had one working washer

they claimed we were above the laundry

i needed to do laundry and when asking where it was i caught attitude from 2 different employees

staff, cleanliness, breakfast, room, laundry room, gym

quiet pool and just enough sun to enjoy sitting by the water.

location to pull in and out of the parking lot

friendly staff, excellent location, nice variety on the hot breakfast buffet

there was a group of guys hanging out in the parking lot smoking all night while we were trying to use the

even then, i ended up helping carry the dirty bedding downstairs to their laundry bin

my fiance saw a mouse in the laundry room

the laundry facility smelled non working machines

and the lady made us follow her around to hotel in between piles of trash and extra chairs into a laundry roomfor

was going to use laundry facilities in morning but there were beer cans and looked a bit dirty

super comfortable beds guest laundry

they have laundry

breakfast was great and laundry was a plus

complimentary water or tea in the lobby, cookies in the afternoon, decent free breakfast, coin laundry on site

it was beside laundry room

guest laundry could use a couple.more machines

is the second year we have chosen this hotel, it is always clean, pool is great, breakfast is awesome, and the

the pool was refreshing too

gym was clean and well equipped

stairway parking lot access door does not lock

all but really liked the kitchen

extremely pet friendly to our two large dogs

breakfast was okay, not really much to choose from

breakfast wasn't what i thought it was going to be

the staff was amazing. the hotel beautiful and clean. the breakfast was delicious.

ice/laundry room had water on the floor and there were pallets piled up in the breezeway

friendly staff, very accommodating, laundry room on premises, pool and workout room were clean.

lamp shades in the room had rust all around them also i wanted to use the washer and dryer in the laundry room

smell weed in our room employee smoking weed in front of the property a hole by back of toilet by laundry room

the kitchen area is an absolute mess there is food on the floor, all over the counters and on the

the pool was great and the little game room they had was a nice edition

love everything there we're no cons wish yhe hot tub and pool were open longer but that was it

inside pool and play areas were amazing kids from 8yrs to 17yrs and the all had a blast

indoor area with pool and hot tub

the condo was amazing..loved the indoor pool.

has laundry facilities and a good ice machine for

location was great, loved that their laundry was 24/7

laundry & ice close to room, nice indoor & outdoor pools

was dated the ceiling was peeling and the laundry service was too expensive 8

the prices for laundry

parking was easy and the facility was really clean

the pool and area was great as well as the gym area. the evening reception was great!!

breakfast good be better

breakfast included, nice hot tub and pool!

rude african lady from the kitchen that doesn t like dogs apparently, and forgot she works at a pet friendly

loved the laundry

was good, rooms were clean, laundry available, ice maker available, pool was kid

the laundry machines were really dirty and unusable

there s a gym, and laundry room were convenient

i liked that there was guest laundry especially being so close to the beach

i did laundry and my clothes were covered in dog hair

appreciated the laundry facilities for a reasonable fee too

laundry access

we liked that the facility had a laundry room, and a very nice lobby area and outside patio with large firepit

laundry room , heated pool with fire pit . a.m. meal unbeaten

set us up in a room by a side door entrance which was right by the pool, great parking, and the laundry facilities

the laundry room was very clean

i did laundry at the facility

with supplying us with extra hangers to hang up our clothes once they came out of the laundry room

laundry; wish there were quick cloth drying machines

we later saw her in the laundry room

the parking spaces were very narrow. even for compact cars,

specific to the hotel but getting out of the parking lot and into the traffic took a little more time that i

beautiful and clean. awesome breakfast

parking lot seemed to barely accommodate all of the hotel guests

the laundry facilities were clean and worked great

front entrance under the covering should not be parking spaces with a curb

the breakfast was satisfactory

parking space

easy accessible parking, elevators and mini fridge.

hallways were always filled with garbage/laundry that had yet to be picked up

refund i requested from you a different room and was denied my staying was horrible broken laundry not clean

breakfast was poor, dirty water in jacuzzi, expensive laundry

laundry facility was not sufficient and it took coins and not a card

there have an outside pool and a hot tub as well as the gym

lots of issues during stay, laundry mishap, refrigerator not cleaned.

kids loved the bunk beds and the pool and the breakfast we ordered in room dining that morning

the kids pool was great for my 3 year old. the entire staff was wonderful from top to bottom.

breakfast wasn't to die for

restaurants were awesome, adult only pool was

no laundry room

did not have a laundry facility

laundry room set up at the front by the office was a bad design

of variety at breakfast - no fruit not enough laundry facilities

a laundry room would have been awesome as well as a cot

very nice, clean, good breakfast. nice town and location, very quite.

my son enjoyed the pool

excellent breakfast!

was perfect, plenty breakfast, amazing staff, everything clean and modern, i will come back for sure

the breakfast was hot, stocked, and fresh every morning

one of each paper towel, laundry detergent and dishwasher detergent was there

washer/dryer and other appliances fully stocked kitchen the dish soaps and laundry detergent were a nice plus

kitchen was nicely stocked with utensils and dishes

out dated but we knew that. needs a few more kitchen items.

showers to wash off sand, heated pool

time the secure person who is in the gate was rude, racist, unprofessional and he yelled , we had kids in the

the pool was small and lacking in appearance

u spend this much money and they don t even allow visitors to the pool with you then kinda not worth it

didn't even see the pool or hit tubs

on-site laundry was a perk to save from the dreaded

free laundry, great location and guests could borrow beach stuff and other items they had available at

it was nice to have free use of laundry machines

bless the ladies heart she was doing laundry and i m sure she didn t hear anyone come in

the place was very clean, free laundry and coffeee.

i love the fact that laundry room was there

workout and laundry rooms very good

the coin machine was not working in the laundry and i had to go ask for change, the feeling was i asked for

the pool a little small and shower tiles need upgrades

the restaurant has very good food and provides room service delivered in to go format

like to ask for quarters for the laundry and anything

asked the front desk staff for laundry detergent and they did not have any which was also the time to tell us

the laundry was very convenient

the warm breakfast wasnt available as advertised due to covid-19 and i wasn't made aware of this until check

however, it's a very short drive to public access parking lots (less than 5 minutes)

some of the amentities we enjoyed were a free shuttle ride to the beach and back each day, laundry service,

she kept saying call laundry

when we could have stayed anywhere else i ask for more towels didn t get them i went to the laundry room first

they have guest laundry service on a very reasonable price which is so convenient

good workout room, laundry, and food options

daily parking fee. pet fee of $150 was high.

there is an outdoor shower so that you can get cleaned up after the beach before jumping in the pool

the breakfast could have more options, and the pool was pretty small

had the same breakfast everyday

great location. close to the beach. breakfast is great!

laundry is always full

didn't find laundry service inside the building

the beaches the poolthe restaurants and laundry room!

the laundry facitilities on our floor were broken

had to call maintenance to repair laundry room door and ac filter had never been changed payed $3000

from the location the staff, to the beautiful view from the pool

also, the shuttle to the beach was always late

we enjoyed everything and the room was clean just smelled like mildew or sour laundry

our only issue was the laundry room. there were only 4 machines and 2 were broken.

bed sheet small like soured milk for some reason maybe laundry detergent

the gym is decent, and the beach service is excellent you can order food and drinks, and they arrive

i loved everything about the property! the beach access, the room service, the food was good.

and make it right instead of claiming that they thought we made the room dirty and out dirty laundry in the bed

the we were taken in the back, near the laundry room

was too small and too high for me and my two kids only had one bed and a pull out sofa, one bathroom and tv was

a little close to the main road but well located for the facilities at the adjacent sandestin golf and beach

i asked for two beds and a long sofa, they didn t have what we asked for, so one of my kids sleep on the floor

location great staff food is awesome great clean place for a pet we enjoyed it will be back next year i give it

limited parking

guy asked if i could stay across the parking lot to help him out, and in doing so he waived my pet fee and gave

my only issue was the television where it was placed in the room the kids were unable to see the television

guests were loud in the pool playing inappropriate loud music & smoking non stop

loved the laundry room

i wish there would be at least 2 laundry services available.

there needs to be an additional laundry room

laundry room was convenient and all the staff were friendly and helpful

hope you can add a coin dispenser machine on the laundry rooms or allow it to accept credit cards

the pool was open and very clean as was the laundry room

the next day the chargers were gone and my old laundry

the swimming pool close proximity to useful shops clean guest laundry

laundry workers loitering outside smoking with my disabled son having to go through it

the free breakfast was not available because of the impending pandemic.

website says free laundry, was not

advertised a laundry but only had one washer and dryer

hit my friends car with moveable laundry tub no damage was done she just wasn t paying attention

the guest laundry is convenient and clean

guest laundry was not working