a huge fitness center/spa and more

management of the room service was spotty

the old 1950s cloister were lost tepid temp in both saunas were a joke therefor long transit to spa was not

the wait for room service was so long that we did not use it.

family of 5, 2 parents and 3 kids ages 17-21

we had is that lady on the check in desk was not really informative, she didn t know about laundry services,

ice maker in building had to go to different building, same with the laundry facilities

no laundry or ice maker in our unit

parking lot was being worked on, but that's a very minor issue considering it will be an

the room was newly renovated with a modern spa vibe

guest laundry without the quarters

we appreciated the free bikes and the free laundry facilities

yummy breakfast and laundry facilities were included.

laundry room facility great for travellers front desk michael best i've experienced for

complementary laundry, complementary bikes for the family, breakfast was better than most places

laundry could have smelled a little fresher. but looked clean.

laundry and beds were fresh and clean

was unable to connect my kindle to the wifi

the property was very nice and we enjoyed using the pool and hot tub

need more parking spots

it is very nice to have laundry facilities and a gym

the gym was nice, and i washed all our laundry in the

parking at night on a weekend was tough because of limited parking

very comfortable in all aspects from the room to the pool to the breakfast that was provided

there were more options for breakfast at this hotel than any other hotel of a similar level i have stayed at

would put out our laundry bag of dirty towels, twice only once we received new towels at our door

in the first villa the wifi did not work

the food was delicious. the beach and pool area was family friendly and relaxing.

room service was not efficient and did not clean well

the golf course and the helpful and cheerful staff

parking, spacious room, location, pool, gym

the pet policy is too expensive.

the kitchen in the room lacked paper towels, silverware, and any way to keep the area clean

absolutely loved the pool area

upon checking out, i heard the clerk checking someone in with a pet

friendly staff, good breakfast, equipped room. pool very small, expensive laundry.

self laundry should be published more as we were on the road staying in hotels for over a week and

accommodating to pet owners

they make made to order omelets and waffles which the kids loved

didn't like how the kids coming from the movie theater were able to sit and gather in the side entrance of the

we used the laundry and it saved us with new clean clothes for rest of vacation

location, cleanliness, pet friendly, and outstanding staff.

there was a short path to the beach, and the pool area was very sheik and it felt like an oasis

golf club was great, little to no waiting.

dinner was great. had space outside to eat with my pet. staff was great

the laundry facilities were helpful and the complementary breakfast was vast and delicious

laundry facilities on premises were nice

roomservice not daily laundry dirthy

they have laundry on site, a little convenience store in the lobby, walking and biking distance to

they also have a laundry room but should probably clean that too

went to request more and i heard the staff in the laundry room

the onsite laundry is definitely a plus

the cleaning staff was overwhelmed with the laundry.

no one mentioned coupons for kids at the beach house restaurant except for hostesses once we visited

the park and games outside the hotel were great for when my kids got tired of the beach

good options for breakfast

it was pet friendly and the full breakfast.

outdoor pool

the parking lot has ample parking

location, comfortable room, breakfast, quite. everything.

no breakfast of any type, laundry out of service. extremely poor internet connection.

the pool, gym. and laundry rooms were closed.

kept having to reconnect to the wifi because my phone couldn t keep service other than that property was

the wifi connection didn't work

wifi was slow or nonexistent

none of the tv's worked on any of the (few) gym machines

excellent beds and breakfast

eggs in breakfast area could've been a little better. otherwise everything was good.

light from the parking lot shined in the window all night

pool area nice, room comfortable, comp breakfast was good

no pool or breakfast . atleast provide one or the other

got hotel for indoor pool, so we could swim

there was no breakfast offered the desk person never told me check out time or anything no pool

it didn’t have a pool

room we had was next to the laundry

a fool kitchen , laundry on the premisis

the staff was wonderful, breakfast was delicious and on site laundry is such a win!

the breakfast was very good and had several options

we weren't there long enough to use the kitchen but it was very nice

had laundry and trash right outside the door to our room

wish had laundry on second level

laundry room was a plus

friendliness of staff, pool and fire pit and finally a hot breakfast,

clean, looked new, breakfast was good too!

that i didn't like it since the person's working the bar was new at it

for the kids - we ended up not ordering anything

not kids jumping which i would understand but just regular walking and it keot waking us up early

not kids jumping which i would understand but just regular walking and it keot waking us up early

first time staying and will not be my last my kids are loving it here will return soon

i had to bomb our vehicle and take all our the clothes we brought to a laundry mat so that i wouldn't carry

fridge, microwave, plates, flatware, fitness center, laundry, and free daily breakfast

the hotel also has an on-site restaurant and bar

brand new facility and pet and family oriented

the gym

i arrived at around 6pm and enjoyed the pool

there s also a 24 hrs gym

the bar and restaurant were great, too

i loved the room, pool and the gym.

it was nice and clean the kids had fun in the pool and the food was good.

they had a laundry room, a plus after being in the road for a week

you had a bracket in the laundry room for hanging clothes while others were being done, as well as a couple of

we were given last room next to laundry and view out window was large garbage bin

clean property with several amenities - fitness center and guest laundry available

great breakfast buffet, and very convenient to have a laundry facility on site

no laundry bag

breakfast was good

our granddaughter really enjoyed the indoor pool

indoor pool

comfortable bed, quiet room and tasty breakfast!

newer laundry room, nice gym

we utilized the fitness room and the laundry room

pool and other common spaces were clean and brand new looking

included a sofa bed and 2 televisions in suite a small kitchenette

we loved the pool and firepit lounge area as well as the human chess and mini golf

all my stays elsewhere the desk gave us towels and washcloths and dirty laundry bags

guest laundry was too dirty to use

love this place nice too, convenient location and operant of room to park our

was stocked well the towels wereally nice and big the bed was comfortable the pool was clean the breakfast area

were willing to give us a late check out if we needed it, as we were very late checking in

the laundry room.

laundry facility

breakfast was a little basic...

was great, the breakfast was sooo good

that the pool was actually open, none of the other hotels had their pools open

they have coffee and tea available in the office all day, laundry facilities, and close to a lot of stores and

it had a laundry room!

the staff complained that if we got another warning about being in the parking lot, we would be kicked out with

machines that i could see, had to go to the office for coffee (no machine in room) noise in parking area late

the wifi did not work very well

pool was not crowded

pool bar closed earlier than it should

i do understand about the room service--no cleanup during our stay, no clean towels, no toilet paper, and no

it is very walkable and they provide a shuttle for those not wanting to walk

room was very quiet and comfortable good value! drinks and staff in the hotel bar were amazing!

the breakfast was a decent selection of items

i really appreciate you having pet friendly rooms. the room was very good .

well overpriced, wifi working in the lobby only, horrible breakfast.

no wifi connection in my room, no room clean for two nights

wifi in room is slowly

didn't get any breakfast they said no breakfast due to covid 19

the wifi sucked(not good for work)

friendly staff late at night. and breakfast in the morning.

there wasn t any fruit or meat at breakfast

wifi didn t work for our building

laundry facilities filthy and washers didn t work

work i had to get hot water from the sink to take a bath you had walk almost a mile for ice the laundry mat was

wifi was down for 3 days, male front desk attendant is rude when asked for or about anything,

i wasn't aware that i had to let the motel know that i had a pet, so they canceled my booking

was under renovation run down laminate floor buckling and dirty fixture in the shower loose smoking room when

second room hallway had dirty laundry sitting in front of doors for hours

parked near laundry room, was a disaster

there were laundry bags provided.

breakfast bar had a lot of choices but they were all crabs

additional handicap parking would be appreciated.

i love that they provide the plastic bag for your dirty laundry

staff was very friendly. free breakfast. easy laundry access. no carpet in rooms.

pet friendly above and beyond it was really awesome for our cat and dog

location, plenty of parking, comfortable bed

very little offering for breakfast, no juice or milk for the kids

laundry room had sign on dryer, out of order

first day, all i could hear was the staff in the laundry room talking soo loud

halls were a little dirty and laundry facilities could be updated but they did work!!

there is a guest laundry room and close to many restaurants and fast food places

trash under the chairs hair in bathtub (which would not drain) we were down the hall from the laundry room where

laundry facility on sight

must have been running commercial laundry in adjacent room

they will arrange shuttle rides to anywhere you want to go on the island and are always happy to give you

can be an issue on the lower floors if kids can t behave and are allowed to turn wild

the kids loved the pool, which wasn't busy at all

rooms were clean upon arrival , i was able to get a late check out, and beds were comfortable

warm breakfast

pool wasn t open, didn t receive room service.

staff very nice accommodations only problem was pool wasn't listed not working broke my kids heart overall will

they had a pool that was available to use to make the accommodation useful and relaxing.

she said they were doing laundry at 12:00 am

of wrinkles with pillowcase, sheets; could use some wrinkle guard or different setting for the laundry room

breakfast was good. clean room, helpful employees, comfortable.

tv /wifi

did not like staying at a pet friendly property

laundry room open to hallway whe tree rooms located

when we walked in someone naked was using the laundry facilities

no working laundry room, which was a main consideration for us

the pothole ridden parking lot, the broken doors, the mysterious odor in the hallways.

the breakfast could have been better choices. and more to choose from.

there are no laundry services associated with the hotel which is horrible

the bar selection was amazing

beach and pool access were easy and there was plenty of areas to walk our dog

we were not told upon check in about the shuttle for the island. we were not told that an

shuttle available to take you anywhere on the island, it comes back to pick you up

plus free wifi

water dispenser in the gym did not work and there were no towels

the study was professional and have us a run down about their in-house bar and other places around the area

front desk staff and from the bar were all very nice

parking lot posted for car thefts

the guest laundry also works great

was a comfortable room with a kitchen sink, cook top , large fridge

was dirty, could smell cigarette smoke in washroom(we had no smoking room), wifi only worked by the door, room

good value, price was right, pet friendly

pet friendly

the quest laundry

laundry room, hot, nothing to sit on and only one washer and dryer.

laundry room was dirty and not vented

was kind of disappointed when i saw that people outside would be walking near the window, we have kids and i

the wi-fi, i needed to walk out of my room to the parking lot to connect with my data.

dirty laundry and trash in the hallway at all hours, elevator spills with wet floor signs on top of them

the only complaint that i have is that the shuttle doesn t cover all restaurants on the island

proximity to the beach, pet friendly, nice amenities indoor and outdoor.

a little beat up, loud neighbors, barking dog too early in the morning, rambunctious kids

resorts destination fee of $20 per day we were unaware of however using the credits that night at bar was

i didn't have the breakfast but the location was outstanding!

the room was spacious and comfortable with a nice kitchen

i appreciated the complimentary shuttle and bicycle rental

cost of pet fee -- exhorbitant -- should be about 1/3 as much

the location was perfect, pool very nice, but they say its heated and it did not feel like it.

the facilities around were also very nice , the pool looked fabulous

have liked to pay especially since i couldn t find the sauna and wasn t able to enjoy any spa services

beautiful room and swimming pool

pool towels aren t easily available

all the staff are pleasant and helpful restaurant and bar are fabulous views of the river are exceptionally

the staff very friendly nice amenities ; pool, laundry, snacks, breakfast etc

the self laundry service was a real bonus.

great guest laundry. nice staff. decent breakfast. good shuttle service.

the laundry room caught on fire but the staff and emergency response done a great job

we would be upgraded to a very nice room-upon checkin we were put in a room that was above the laundry so

and smelled slightly like bleach- i just figured that the spots just didn t come out in the laundry

the dryer dont work and they wont give u a refund but if u complain they will let u use the laundry for the

cleanliness, maintenance of property, breakfast.

relaxing in the indoor pool and spa in november was very nice after a long and active day walking on the beach

was dirty and some lights did not work, the couch was stained, and the the gym was in poor condition

there was no clean laundry so one towel one wash cloth in room

convenience to my job, pool, restaurants.

didn't know there was a pet

did not stay for the breakfast

would have liked. more of a breakfast for the price

cubby instead of giving us fresh towels, and when we asked for towels they said they had not done laundry yet

hairdryer didn't work, nothing in stock for breakfast, (which was only muffins and coffee), guest laundry was

the beds and the laundry room for guests

our room was next to the laundry and we could hear the dryers running when we first went to bed.

wash machine (laundry room) was out of service

when i asked him where he would like for us to park a u-haul truck, he moved his personal vehicle and had us

location was great, breakfast was just ok but really no complaints

had dirty windows in the room, the hall carpet was missing (i think they were replacing it, but no signs posted

easy check in. easy parking

should add fruit n orange juice to the breakfast menu other then that everything is great and is fast and set

the laundry room had foul days old trash in it that i had to ask to be removed so i could wash a few

carpet, flooring, and laundry room are above dirty

had to move rooms due to pet odor in 1st room

the fitness center needs improvement

breakfast could have been better

the parking lot had lots of pot holes, filled with water 2 & 3 inches deep

breakfast was average. location just off the highway. we would stay again.

no breakfast do to covid19

first two rooms (smoking rooms) i got put in were disgusting

few more items at breakfast would have been nice, for instance, bagels and/or muffins

one deer fly at pool, but killed it.

front desk when we checked in did not give you any information of what time breakfast was or the pool hours

while i was told that the pool was open upon check-in, there was a

they offered a wide range of light breakfast fare

it is well kept, clean, and easy parking access to either end of the hotel you re staying in.

great value and super pet friendly! front desk personnel was very friendly and kind.

the room was bigger than the usual hotel room and even had a small kitchenette

amazing hotel doesn't have great access in and out nor great parking

parking lot is awkward

have stayed here before and found it satisfactory, especially when traveling with a pet.