there was a laundry service but quite expensive for a family

they no longer provide basic amenities, like washcloths, face towels, lotion, laundry bags, etc

the price and no laundry machines

rooftop views, complementary hours and breakfast, pool, convenient store, bell services, laundry, room service

late check out they charge you $10 per hour the laundry service is ridiculously expensive

has a gym, which is a huge plus for people like me and a free laundry area

the idea of guests can do their laundry is very good.

laundry room,pool

breakfast was good. staff was really nice. i appreciated the fact that we had a gym

the pool doesn t get much sun so can t really pick up a tan.

took a long time to get laundry back had to call several times

laundry that tainted one of my shirts

the bathroom was never cleaned when they do the room service

are too many elevators you must take to get from the parking garage to the actual property

i really appreciate to get the early check in and late check out, this is the reason i am coming back

there is no parking garage, you can park in front of the hotel

free parking, but very limited

wifi doesnt reach 111. breakfast is basic.

breakfast was a very small spread of bread,banana,coffee and cereal

clean place, working ac, wifi, comfortable bed and a lot of things close to the hotel

breakfast menu was good

staff very professional and pleasant: from the parking lot attendant, greeter at the door, restaurant staff to

the staff was soooooooooo friendly. very good breakfast.

breakfast was great and different alternatives in the buffet.

there is secure, guarded, parking across the road

laundry staff couldn t speak english (it s an american hotel), unresponsive front desk, ironing

i used the laundry service, it was ok as a laundry service itself, my only comment is that there should be

i wonder were they all in it, scamming a single mother with 2 kids

i love that guests have access to a beautiful gym across the streets

even to go to the gym (free for hotel guests, very good gym) one street away, they will drive you there

very clean. plenty of space. great kitchen corner. laundry on site.

manager went above and beyond to allow me to use the laundry room although the front desk told me i would have

not offer room service or means for deliveries

very confortable bed, good breakfast and quiet. room

breakfast is not the best but a very nice lady is there to prepare eggs for you

wifi was incredible fast 30/15mbit, the breakfast was quite good, classic eggs, omelettes, pancakes

the wifi connection was horrible and bed was hard

i said everything was great , o yes the pool was empty no water it would be great if the pool was in use thats

breakfast was included and was scheduled opening at 7 :00 am , however the person in charge was

pool was under repair (repaint job) so was not usable, but i wasn't planning on using anyway

nothing for kids

do not have room service (to eat) however you can request something from the inhouse restaurants

the rooftop bar has great view and i appreciate rudi s service and fun conversation - pena colada is a

the staff in the lobby and the bar areas were nice and friendly

the hotel also provides laundry and dry cleaning service

i thought the breakfast and the rooms were very hospitable!

room service

experience overall the staff at the hotel and restaurant we very prompt even when you ordered room service

private parking

the staff is not very efficient, for the laundry it was

breakfast wasn't so great

excellent breakfast and location close to the malls and area i wanted

was very impressed with modern look and technology(key entry and lights) breakfast was good

wifi in the room was not that good

they can do laundry if you ask them so

also air conditioned, tv, including the breakfast, relax

location, breakfast and staff

the floor wasn t clean, only a showertowel per person, almost nothing to eat for the breakfast

the parking place was full hard to find a spot, late at night was no problem parking lot was half empty

the staff is super friendly and the spa was 10/10

my suite was incredible with full ocean views and a spa style bathroom

the only thing that would make the breakfast even better would be more fruit options

buffet breakfast! amazing!!

breakfast can be better more warm if is hot food

big apartment 2/2 with kitchen, refrigerator, microwave, toaster and utensils very

breakfast they are visibly spending as little as possible so we had to insist until they would

more parking

) secure parking very good location near the

wifi reception in my room was poor

convenient to have a breakfast or a quick lunch on place (but the lady seems very tired

the complementary breakfast was quite delicious, a printed menu would have been helpful though

breakfast was only until 10am

i love this place the people were very nice and breakfast was great

breakfast was good and room clean

very high laundry prices, you have to go to reception to pay for the laundry and then they bring the clothes,

however, parking should be free, we never received a receipt for parking when we checked out

awesome breakfast and pool for the kids

comfortable room, excellent breakfast, well equipped gym, restaurant filigrana is excellent too

the 24hr. gym the sumptuous breakfast the executive lounge the housekeeping front desk services

also laundry was not delivered into the room - reception insisted it was because of

pool and gym were nice

the plan changed the day of reservation, we got add our kids to the reservation and we'll be able to pay

good location and excellent breakfast.

i didn t like the fact that thr pool closes at 9:00 pm.

great price and location. laundry available for small fee. coffee in morning if you ask.

the room service is very good

so there was not electricity for many hours and because of that, one day the breakfast was a bread and

cheap price. breakfast was decent, it was one scrambled egg baguette

breakfast was included, but didn't trust the chef cause he was also the lobby attendant

great price and location. laundry available for small fee. coffee in morning if you ask.

i liked the strong wifi

good location. good wifi.

no breakfast, no coffee, nothing is good

breakfast was the same every day

breakfast is for only 2 parties, so extra is at a cost of $10

breakfast is for only 2 parties, and $10 for each other person also for kids

the kitchen was a descent side and with manageable utensils for mild breakfast

is no parking, the reception is very ugly, no lobby to wait for someone

room service was great

affordable, friendly staff, clean rooms, they took care of minor issues. pool and free parking.

staff, beds comfortable, location, pool, price and location

breakfast is not offered at this moment due to covid preventions

wifi did not work in the room i was giving

the kitchen staff and room attendant young man were very nice . they serve nice breakfast .

the breakfast hours saud from 7-10, but they were not ready before 7:45

ham and little cheese toast bread and either coffee, coco or tang orange juice breakfast is trash pool not

and manager aren't client friendly , lot of humidity in rooms , breakfast is a joke , no water in pool , the

the menu, especially the breakfast provided

stayed for 3 days and picked this hotel because it had a small swimming pool

nice gym

the same loud disco/techno-style music plays everywhere hallways, pool area, restaurant, lobby and it

the breakfast was delicious with a lot verities of food and they change it everyday

they need to have an employee at the pool bar all the time to serve all guests when they needs services or when

food, especially room service, was quite underwhelming in both quality and presentation

room was very comfortable, breakfast 10/10, and outstanding service

they gave a a suite facing an empty parking lot with an ugly building view

breakfast was excellent

the breakfast was very good as well the personnel always very helpful.

the pool. the service

the pool is more like for kids

excellent variety breakfast buffet.

was 20 minutes late for breakfast and i wasn't allowed to eat because of that

free parking behind hotel

we had a small issue with room service and they did solve it immediately no complain at all

location, staff, pool

like the pool, but they close it too early

i liked the pool & the location the staff was very nice and accommodating

wifi was poor and spotty

the gym was great

no bath robe limited room service options restaurants closed too early 9pm-ish sent shirt to laundry service

could have been higher quality, too noisy no bath robe limited room service options restaurants closed too early

pool bar service in the evening was slow and they don t pay attention to the customers the

room service felt underwhelming, vanilla if you will

strongly recommended for adults with no kids

swimming pool is amazing, view is cool

room service also has limited opening hours

love the hosptality from elias from the restaurant in the pool

the room is comfortable, great food, big pool, parking in front of hotel.

with club benefits, but because we had a dog we had to stay in a dirty room with really gross carpets and look

the room was cleaned daily, and they had a laundry service (extra fee), which was very convenient since i didn

the breakfast was good for the value.

it has good wifi for video and work, hot water, near by malecon and city center

plus breakfast included my favorite

only thing which could have been better was the waiting times around breakfast

wifi signal throughout the property was

was told i would have to pay for mini bar - i was fine with that in case i needed it - then there was nothing

all of it - the pool area was gorgeous - the room very spacious!

they should let the guess about the mini bar is not inclusive

food selection at the free breakfast and room service should be better and more varied.

the breakfast is served on time

wifi on the top floor needs to be reconfigured so its accessible to everyone (make sure you have

pleasant the people working there, it was clean everyday, we felt safe about our car in the parking area of the

there is nothing negative about this place except the wifi.

although there was a good kitchen, there was barely any cooking equipment

24/7 pool, bar and room service

bed, pool

you happen to have a vehicle, forget about it, it s almost impossible to the hotel from the sub-parking

the mini bar cost and value

24 hour pool! wonderful service & nespresso machine in the room. a splendid experience!

it s a real home. good ac, stove, fridge, laundry and gym.

at dinner, service at kitchen was slow. more kid friendly menu.

i also enjoyed the daily hot breakfast

lobby. bed, breakfast

i liked the style - very modern and nice gym

i would say everything was perfect except the chamber maid didnt replace my laundry bag over 4 days and didnt

chambermaid not replacing the laundry bag and facial tissue

i ate in the dining room a few times during the week of aug 22 - august 29 and used laundry twice which did

the kids were not allowed in the fitness while they love to sport

gym needs a little updating.

wifi is horrible

cable, wifi was fast, the staff was lovely, i'm helpful and everything was very clean

breakfast was in general a good continental breakfast; coffee, ham & cheese sandwiches with fried

it was nice the hot water and the breakfast and wifi was great

just few minutes from colonial zone in santo domingo, great breakfast on the terrace included - choise from

) clean and comfortable room/bed, hot water, wifi worked without issues

parking lot access in out not smooth can be better card door key had to be coded 3 times room

we had a small kitchen in a w but without any spoons, forks, knifes, glassses,

wifi is working from time to time.

parking and manager not very friendly ,they make me sign one agreement sheet and he did not want to

expensive laundry services.

there no laundry service

smaller than described rooms and no laundry service

however, it was impossible to sleep due to the noise from a local bar that continued (loudly) from 9pm through

breakfast

i did not want to keep bothering room service for ice each time i needed it

hot tub was not hot. pool water was reall cold. servers in vent bar were unfriendly.

wifi signal is too weak. maybe changing the router and get a faster internet might help with it.

towel service, fruit could have been fresher and sweeter; recipes need a little updating, the wifi was almost

covered parking at this facility is a major plus

beautiful architecture and design. delicious breakfast by the pool. relaxing ambiance.

best breakfast, comfortable room

great breakfast and delightful way of having it served next to the pool in the private indoor garden

ours did not have a pool so we didn t quite get what we saw in the photos

well-decorated rooms with high ceilings, amazing breakfast, great service overall

wifi didn t correct!

there was no wifi the antenna outside my room was disabled

the breakfast not so much variety

the breakfast restaurant feels like an interrogation room in a police station

clean and staff super and parking

i even used the laundry service, which was completed quickly for a very reasonable fee

hotel offers an affordable and fast laundry service

laundry service available

the new bar area is exactly what you need to socialize

beautiful patio for breakfast

i had a dress shirt laundered and they do not do their laundry on site

the in-house laundry service was also very quick

gym and spa needs attention

there is a girl at the bar near the pool, she was so helpful and kind with us, she

the gym is very poor

laundry service, bar service, massage service excellent

laundry service, bar service, massage service excellent

no one came for 30 minutes then a man rhabwirked at a bar from down the street finally came and said to leave

this location is a complete dump it has no pool and no food it is small outdated and dirty

location in zona colonial free parking pool

they have no parking but

was nice to be along as the hotel was may 3 rooms occupied and not ones in the pool and terrace that ware my

is no parking, the bathrooms need fixing

parking was an issue.

no laundry in the property

did not have laundry in the building, i think it should be a most in every location or hotel especially for us

huge room, with separation between the kitchen and the master room

wifi didn't arrive all the way to the room, at times.

only suggestion we can give is to provide dinner and lunch indoors or room service, it would definitely bring

i didn't like that the other tau in calle conde serves the traditional dominican breakfast

cluded in my rate for prob total the whole stay, and i had a

it s was fully loaded with everything (couches, dinner table, kitchen, electric stove, dishwashing sink,

breakfast had a lot of variety

the breakfast could have been better, but overall the hotel was definitely worth the money.

stayed in a room on the therd floor, but we didn't catch wifi at all

the breakfast was very good,the location very good, the bed comfortable

price, friendly staff, good internet connection, satisfactory breakfast, very clean, excellent

also regular tea and milk chocolate for breakfast would be great

maintenance of bathroom and the whole room , plumbing lack of use wifi and use of tv .

gym a bit too small

wifi terrible plus room coffee maker did not work very bad

ac was cold, and rooftop bar and small pool which unfortunately closes at 6pm and no lifeguard

the touchpad for room service or please do not disturb button is also defective

adrian, sadam, carolina, barbara, francisca, pedro, are just incredible

they also allowed us to use the kitchen and use of the nice seating area

they can increase the quality of breakfast.

helpful and happy staff great traditional breakfast included great location amazing value for

and of course the breakfast

tasty breakfast included :) thank

i was sick at the hospital, she even help me with spanish and the medical staff and even did my laundry

breakfast was delicious ud83dude0b

no pool

it doesn't have a pool but jacuzzi with cold water was a good alternative

delicious breakfast and great location near zona colonial attractions

more staff to speak english and laundry could be included in package

there is a great laundry service 2 streets away - wash wash

breakfast is local

gym and sauna is closed

the mini bar could have been better stocked with more variety of snacks.

and gorgeous pool area and common areas

room with pool on the balcony

- we enjoyed the pool

great staff, restaurants bar and pool this stay made the trip worth

at the pool took a little longer than hoped as the main bar was downstairs

close to supermarket, restaurants and laundry mat

expensive laundry service. we chose another local one instead.

staff was awesome as was breakfast

the wifi signal fades away often.

the room was very comfortable - two doubles with our kids sharing one

i also like the breakfast buffet which although it didn t have a lot of choices it was very exceptable and

the wifi in the room wasn t working properly

t get into the small gym

wifi was down late at night and in the morning

us in the wrong room at first, breakfast had very limited options and gym was pretty small, some toilets didn

room i was in was right next to the laundry machine that runs all day and night and is a bit

and kitchenette should have more utensils

breakfast and service was very good

great location, great price, amazing breakfast

very good breakfast at one of the restaurants in the park

there were dirty soiled laundry and other cleaning equipment left near my room door the whole afternoon, night

bright modern room i was assigned this time, so comfortable, clean and modern loved loved the sky bar rooftop

the breakfast could be a bit better, but. it bad at all

the room service people that were supposed to clean the room only came 2 times while we was there and

do not have a pool or spa

ac was extremely noisy, we asked about laundry, they told us they charge 1

i believe that if you stay in a king bedroom with the balcony & breakfast included : the mini bar should be free

wifi didn t work for the first day

no room service

on top of that, very loud latin music banging from the bar below the hotel, from 10 am to 10 pm, non-stop, from

they did my laundry and were very attentive

the staff was so nice to us and the kids, i will for sure stay there again when i’m in santo domingo

the breakfast was very good, and served promptly

totally renovated, great sleep, great food service very friendly , open air patio , pool and jacuzzi, covid

great service, excellent breakfast and food , exotic cocktails

parking was very crowded

breakfast!

location, parking space, room type

s in the center of town they have a nice gym great breakfast and parking

has rooftop relaxing area with seats and a view over the immediate area, it would be nice if a bar were added

room was clean, wifi was ok

it had very low ceiling, bad smell and a lot of noise from the bar that s located right under the apartment

good enough breakfast - the cooking lady is very nice and kind

wifi wasn t working in my room

i liked how friendly the staff was, i liked the space in the bedroom and the breakfast

a clean pool with great bar service

the only criticism would be the parking

staff was great, the check-in only took a few minutes and the room service was not great but pretty good

service at pool bar was very slow

hotel facilities were great, onsite restaurant was excellent and the swimming pool and the spa were excellent

the staff was very profesional. the location is great. wifi was fast. fair breakfast

the parking lot is a little small

good wifi

parking, rooms smell heavy and air conditioning needs to be clean.

- the wifi worked in our room - we got some breakfast, even though we had to leave very early

with the guest more attention needed and you need to employee more people take forever to get breakfast cause

breakfast was simple

close to the city center yet really quite in the room, comfortable and spacious room, good breakfast, flexibility

spacious room good wifi

only thing i think it wasn't ok it s the parking lot too small but the service was ok all your waiters are very

laundry services overpriced.

sunday morning no towels available at pool since still in laundry i was told

people work here very nice room service is very good especially i meeting the guys work at the breakfast is

the parking is free

room service was excellent, food came to the room and it was still hot, and the price was very

the breakfast wasn t breakfast it was more like bread and banana

best part of my stay was the free breakfast and one of the staff was friendly i don t know her name

good wifi connection, working ac and smart tv

no wifi during my entire stay, staff reluctant to fix the issue

daily breakfast but limited selection

of laundry was $16 american dollars

i had to go back to the lobby and ask for the wifi no one from the staff in the pool section in case anyone need

i didn't like to go down to get my breakfast ,i preferd to get it in my room

to lola at reception and her staffing plus the chef wilson always willing to extra miles on the breakfast

if you are driving, there is parking on site

the staff constantly changed the appearance of the dinning and pool area to make the appearance of waking up

and there was something different for breakfast every day fantastic