convenient location a few blocks from the piazza, great for parking as well

hotel was very clean, and the location was very good the staff was very nice and the parking options were

didn't like the religious sculture at the parking spot

clean rooms, parking

with parking underneath the hotel - what it is a plus

noisy hall ways kept waking up,or maybe it was the bar on the top floor

is no sound insulation whatsoever, loud music coming from the rooftop bar above for hours on end

on the rooftop, there is a bar open until late hours, very loud

no bedside lamps and no room service as advertised

location , but being close to the main square and having a nice roof top bar it can be noisy

location & breakfast

great location, good breakfast, helpful staff.

great hotel, easy to check-in and book excursions to the termales, breakfast included.

breakfast could be better.

breakfast is really good, and the people at the restaurant were friendly and the service was very

breakfast too small for my lunch expectations

breakfast very good great location rooms in great condition

breakfast could be better specially one can be asked before hand about the food and not get the

breakfast was a bit limited for european travellers.

also this hotel is great for family with kids

when the breakfast was served, we saw fungus on the bread

the bed, the room, the breakfast, and the price. the hotel can improve.

a wonderfull overlooking from the breakfast room to the outside fields

staff was the best, bed comfortable. breakfast awesome!

extra charges, the breakfast is supposed to be included but at checkout they charge the chorizos, the cost is

a good breakfast was included and someone came to the hotel earlier to make it cause we had to leave at 7

breakfast was good...

very kind and friendly staff. good breakfast. excellent view from the room.

building is new and the breakfast is good

we needed to push to get our breakfast as we were ignored by the staff.

travel a lot and i think the hotel is overpriced because they don't even have a pool, the rooms are ok nothing

everything. the plants and flowers. pet friendly. pool table.

everything. the plants and flowers. pet friendly. pool table.

the breakfast was delicious

the included breakfast was delicious and they accommodate us to serve us even before the normal hours because

beautiful grounds, great facilities (pool, spa etc) and lovely staff

we enjoyed breakfast tremendously as well

instead, the many children who played in the pool most of the day and the 2am local club

the fact that the rooms don t have wifi

place was clean, nice view, staff was kind, there was enough space for parking, the bed was really comfortable

no wifi

the wifi signal was very weak and didn't reach the room.you need a car.

poor wifi in the rooms and poor hot water in the showers.

the typica hotel - the sister hotel - has a great pool but it is not heated and santa rosa tends to be

breakfast layout was nice, yet simple

the laundry service is excellent and very affordable

the pool isn t warm

beautiful breakfast

because they have the kitchen far from the dining area they serve soup and main at the same time

- wifi was very bad a times

nice variety for breakfast and the location was great! the scenary beautiful

only negative point is the internet; the hotel s wifi signal doesn t work from the room, and even in the

no wifi.

open parking placei

property was very beautiful with onsite parking

they are producers of eggs, milk and other farm products used to prepare meals and breakfast which were very

breakfast was customized meet our request.

curated breakfast in a beautiful setting

the staff was incredibly kind, welcoming, and attentive, the breakfast was delicious with beautiful little

has a partnership with them, so we were able to get access to the springs located at the spa hotel which are

the breakfast was amazing

the breakfast with sausage and egg, fresh juice and even hot chocolate is so tasty

the breakfast was plentiful and delicious, and the staff were kind enough to offer us coffee & tea

the cabana is cute and the view from the breakfast area is unforgettable

very clean, breakfast was delicious and recommend it a 100%

the breakfast is the same everyday and a little variation would have been appreciated.

the breakfast is a bit basic and doesn't contain fruits or cold beverages.

grass areas, lots of flowers and picnic areas parking space security

needs improvement in hot water and wifi in the rooms.

was beautiful, typical decor of the region, great breakfast, warm showers, super clean and inviting

the spa service was top-notch, one of the best we ve experienced

maintained, the staff super friendly and attentive, the massages were extremely pleasant, and the breakfast was

parking is secure

its more on par with switzerland with excellent facilities and modern furnishings including a spa tub inside

they also had a spa but we didn't try it but i think it would be great to give it a try

a great breakfast and the room was clean

city views, staff helpful, comfortable, ok - not great free breakfast

the wifi is the rooms doesnt work just in the lobby

breakfast is good, but could be a bit more varied

breakfast host was loud, rude and unfriendly with us and others when we arrived for our meal

someone gave me directions to a laundry facility in town but they were dyslexic the directions were inaccurate

for kids, it was great because although the pools have a 1

the spa was awesome and worth a visit as well

when i got there they out me in a room with 2 beds and in front of the office and parking

there should be a bar menu

no parking

free parking and breakfast

free parking and breakfast

wifi was terrible in my room, tried the roof top terrace and no luck

monica at the front desk was so concerned about the wifi issue and did everything possible to help me out

are not clear about the parking information, they don't say only have capacity for 7 cars when you are doing

wifi signal was weak in the room, better in the common areas

wifi was really week and almost impossible to reach most of the time

breakfast area was crowded, towels were packed in closet so we didn't find them, most places leave

the hotel is very simple and breakfast was okay

staff, clean room, breakfast basic but fine, warm shower

location, friendly staff, breakfast included; there was a fridge in the room with beer and soft drinks, some

the check in was done at the reception, the breakfast was nice and the staff friendly

even included breakfast

breakfast is great here a+ (and lunch is amazing a++)

wifi and location at night

- super noisy at night (street and internal noise) - laundry service was hand wash, took 36 hours and clothes

did not like the opportunistic and unprofessional laundry service fee thrown at me as i am checking out

friendly staff. great views from the terrace. fairly priced laundry.

when i returned to my room my dirty laundry was on top of my clean bed after the daily room service

breakfast was good, rooftop patio pas amazing, everyone was so nice

plenty of hotwater, strong wifi, and a nice little breakfast to start the day (it is a small breakfast typical

morning staff's attitude and the dining room for breakfast is in the backroom and small

breakfast was basic good staff and helpful

breakfast, availability of the staff, space.and

breakfast, noisy during evening hours

the morning staff is very unpleasant and have a bad attitude and the breakfast they offer is in the back room

just the bed the first night, and it rained so the wifi was off for a little, but no biggie.

also the wifi was bad and slow about 1 mbps but many times it didn t even connect

free breakfast surpassed my expectations

decorate the breakfast hall

our first morning there was no free complimentary breakfast as promised

no wifi in room. very noisy room from the street, poor windows that provide no insulation.

the wifi connexion was low. there were no real windows in the room.

cold water, receptionist couldn t give us wifi password, room was on a noisy street

wifi worked good

also, the laundry service could be cheaper (53,000 pesos for approx

also early check in

breakfast was amazing. the room was very comfortable with great views to the local streets.

the breakfast could be better, i didn't really care because in front of the hotel is a restaurant and

wifi was ok

room very clean, modern, bed comfy, wifi excellent

wifi is strong

the room service, professionality and also the wlan was unexpected good

the wifi on the 3rd floor was a bit weak, but on the 2nd floor it was strong.

also the wifi is pretty good, as they have a seperate router for each

location, very friendly staff, big room with wardrobe, clean and good size bathroom, good wifi

location strong wifi

wifi connection in the room no air conditioning, just noisy ventilator which you have to use since

bed, everything is clean and good working wifi

good location. breakfast included. good value

breakfast, good location

breakfast was delicious

super basic breakfast, no fruit unfortunately

modern and clean room comfortable bed with tv nice breakfast included central location nice

the included breakfast was simple but sufficient

i feel breakfast offering and service could be an area of improvement.

it said it would have breakfast, restaurant and room service and there was none of it

staff were friendly, attentive, and helpful, and the free breakfast was a nice perk

charming character, clean, nice spaces to hang out, good breakfast, close to other shops and restaurants and

nice rooms, lovely patio and good breakfast

poor wifi level at rooms

beautiful old mansion with some antique furnishings and a lovely quiet interior courtyard for breakfast

breakfast are all the same in colombia for foreigners

laundry service and english speaking staff member make your stay extremely comfortable

they helped us with the parking our car in their parking lot which was subject to availability

breakfast is simple but filling: omelet, soup, fresh fruit, cheese, ham and toast

the parking is a little small

only disadvantage of the hotel is that in sundays everything is close, no food no room service no nothing, even

would not advise you to have the hotel do your laundry

laundry)

location, restaurant, jacuzzi, staff, comfortable beds, room service, cleanliness.

car parking is oposite the hotel in an other building

we even got our laundry done with the front desk for a reasonable amount saving us time and a runaround

they have a very deluvious welcomedrink and guest are allowed to use the jacuzzi in the roofttop bar next to

the room was large with a small kitchen in a separate room

got into taxi the door man ran put to harass me in the taxi and asking me at 8pm of i wanted room service and

breakfast was great, some items were repetitive but several alternated by day

the breakfast is very okay the staff is very pleasant also

it is not amazing and very basic but it's sufficient and breakfast is included which was nice

isnsuper friendly and breakfast was special everyday

fair price and very organized. also, the breakfast included is very convenient.

regret to say that the breakfast did not meet expectations, as the eggs were consistently too salty

we didn't like the breakfast. eggs overcooked. orange juice not very natural.

breakfast is simpel

breakfast was very good and the location was great

breakfast and coffee can be improved

was air conditioner, hot and cold water in the bath, available towels, tv, and a really good breakfast

and very good breakfast

good breakfast and convenient location

oscar & danny were great with check in & baggage issue with airlines. very good breakfast!

wifi in room was a bit weak. hallway great wifi.

the breakfast was the best we have had in colombia

locatilon & breakfast

breakfast was excellent and the hotel was very clean

food was good at breakfast and room service

poor parking service, room was very small for the price

breakfast was great, and the hotel is a short walk from the arboleda mall

the laundry service was quite expensive.

noise from other guests and our room on the second floor backed onto the laundry room

room looked out directly into the laundry room and had little natural light

breakfast was served too slowly

breakfast was great,a pleasant way to start my day

the breakfast was a little lacking

laundry charges for which i paid almost 45 usd just to wash my undergarments are too high

laundry service was quick and very good but overpriced.

to extreme hot, air conditioning did not work, too much noise from other customers, thin walls, laundry never

the only thing i didn t like the maid came for service of personal laundry when she saw i had lots of laundry

we liked the location, and the breakfast

helpful staff got my laundry

the reforma tributaria protests but the staff looked after us and we felt safe and comfortable laundry service

great breakfast and nice room w good room service

the breakfast was excellent and the staff helpful

good breakfast and nice rooms

a little tired but clean with a solid bed, hot water, and strong wifi

kitchen but no utensils, frig but nothing stocked for purchase

time a person enters/leaves the hotel - there are almost no restaurants close by (they offer room service but

the receptionist super nice helpful, the lady from the kitchen cooks really nice.

breakfast was really good

breakfast good, not full buffet. no elevator, but this is not an issue for me.

the staff, the location and breakfast

te attention of the staff was great, ok breakfast

customer service and breakfast services are awesome.

location was very good. i spent only a few hours and i left before breakfast time.

breakfast could be better