laundry facilities were great, clean, available

the pool was great, as was the staff

wonderful location, nice balcony and parking, quiet room with kitchenette.

good location. easy parking

breakfast was a delight due to the cheerfulness of the staff

we were so thankful to have a laundry room right next to our room so that we could do a load of clothes right

washer broke guest laundry

breakfast yum front desk staff breakfast staff whole foods next door parking lot rooms laundry

nice to have a laundry facility

very quiet. has a laundry room.

liked that there was a laundry facility

left to do laundry since the one at hotel was being used

32 was next to the laundry/ice machine and it was very loud

laundry facilities would be nice , easier to get ice

our room was a long way from everything, pool, reception laundry which was

i didn't use the self- laundry, but would have and packed lighter had i known they were there

first room they put us in was next to the laundry, out the window was the air conditioning unit and i think the

the laundry facilities were down while we were there, but everything else was better than perfect

of the personal complain of our room next to the laundry room, the place lacked any atmosphere whatsoever

thirdly, the laundry dryer did not dry the clothes after 2 hours of being in the dryer

hot water issues and i was doing some laundry after being on the road and the dryer wasn t working

of covid situation, pool and spa were closed, everything ese was perfect, professional, staff was the best

nothing. everything was wonderful. the only thing is the spa had to be closed for the covid

parking was difficult

loved the fireplace in the room and the patio

the kitchen and reception staff were kind and very welcoming

great location very comfortable rooms with cozy fireplace amazing breakfast!

staff friendly. pet friendly roomy

just remember it is the drive right after the santa fe brewing parking lot

our room was large and comfortable with a corner fireplace, complete with firewood and kindling

noisy neighbors and rolling laundry carts in front of room at 730 am

first time i stayed i was in a room with a kitchenette and eating utensils

i loved my spacious room as well as the delicious breakfast

cozy and comfortable with a wonderful breakfast area

the jacuzzi tub and the fireplace made it so special

complaint is you would think for the price of a suite / night, that that cost would include a spa package

our breakfast the next day was lovely and included in booking

beautiful lounge area outside the spa in pool area great day or night

spa facilities charged for steam no open steam room pool under construction ;(

spa facilities charged for steam no open steam room pool under construction ;(

thing we didn't like was that we thought there was a laundry room available but instead they only had wash &

there was no laundry facilities on site.

our room was next to the laundry room. didn t enjoy the smell of chemicals.

believe there was an on site laundry near our room that ran all night long making a loud noise like a jet engine

parking was tight but understandable.

center and laundry and restaurant not functioning due to refurbishment although they are still advertised on

strong laundry detergent smell in room - everything is washed with too much fragrance

a guest laundry would have been beneficial

they need laundry facilities on site

some advise for the staff: if you have coin laundry machines for the use of your guests, keep a few rolls of

great laundry service, both rapid and perfectly presented

wifi was awful. the restaurant was closed the two days we were there.

i liked the location to the plaza and the on-site bar and restaurant

property, staff did not tell me wifi information or try to make conversation and making me feel

carpet in hallways and rooms looks old and worn. no coffee maker in the room.

fabulous pool area

ordered room service on our first night there

i don t think there was any staff working in the spa and the gym facilities are in a small room off the

great location friendly staff nice common area with fireplace i got an early check in

the inn was also pet-friendly, and had a lovely goodie bag for our pup (bonus points

no on-site laundry or laundry/dry cleaning service.

there is a lovely lobby with fireplace & water & cookies

the pool furniture was tearing and really worn out.

they did not have room service which was disappointing

wifi did not work in the room

the pull out couch/bed that my kids slept on was lumpy and old mattress

we had a fire lit on one of the nights and enjoyed delicious room service twice while staying there

desk experience is always fast and pleasant, concierge is friendly and knowledgeable, room service is quick and

fireplace rules weren t enough

) we had a lovely fireplace in our room, and we had only to place a call to the front desk for a very friendly

bar closed at 9ud83dude48 no guest laundry. we expected more!

i booked room with fireplace for free and makes relax mood, warming room and enjoyed fireplace with my kids

i absolutely loved the infinite pool, jacuzzis and cabanas

bar downstairs as well as the rooftop bar never seemed to be open when we would try and go which

the room service was pretty slow in the first couple of days but improved after i complained

on site laundry and gym

they have laundry facilities as well

there s also laundry facilities on site

to use laundry because the machines needed loads of change that we didn t have and hotel couldn t

room was 26 and just above laundry and i was awakened frequently during the night with all kinds of noises coming

was clean, well located, and had many amenities, such as laundry, shuttle, wonderful breakfast, water bottles

laundry was very convenient

the gym and laundry were a welcome addition

laundry facilities and shuttle service

patio for breakfast was pretty and peaceful; our room was spacious and comfortable; the little laundry room was

valet parking was the only option. $25.00 per day

wifi was unsecured

great gym

nice gym, great fireplace, comfortable room, even a dyson hair dryer

nice gym, great fireplace, comfortable room, even a dyson hair dryer

breakfast ok. great location. a little more upscale than a lot of other pet friendly hotels.

did not care for the pets being allowed in the dining areas.

wifi is open access to anyone and doesn't require a password

i think if you let customers bring pets to the rooms, you should limit the rooms they can occupy, just like

gym and pool good, and

pool area is small

the valet parking staff are exceptional: friendly, helpful, efficient

lovely place. wonderful location to walk everywhere. spa was super.

fitness center was fine (and open 24 hours

resort fee $35, but includes valet parking.

i think the kitchen was on the other side of the wall, our bed was against the wall and we could hear dishes

they are extremely pet friendly

tiny glass of bailey s at the bar was overpriced.

location couldn't be better, the wood-burning fireplace in the room was an unexpected bonus

solved a room capacity issue in a friendly and proactive manner, excellent restaurant and bar and the location

laundry facilities were great

style and patio to sit outside and fireplace instead got a brick building in with the office and laundry

u all didn't have an out door pool with lots of trees around

the pool and hottub were closed

it was very clean, kitchen had all we needed, and the beds were comfortable

i went to do laundry and i hand to pay for soap and softener

only one washing machine, in use, we went to laundrymat

someone left there laundry hanging on the stairs railing out to dry

did not have a working laundry facility yet they stated they had one when i booked the hotel

dim lighting, stuffy room smelling of tobacco smoke, no laundry

furniture was beaten up, hair in bathtub, room next to laundry and noisy

laundry

the laundry was a little messy but not a huge deal

the convience of a guest laundry was also a plus

the guest laundry was filthy

not like the lack of laundry bags

have more laundry machines

noted laundry facilities but didn t note they were change machines only with no availability to

hotel has an on site laundry for self service but the machines require quarters to wash and the hotel does not

just that it was far from santa fe downtown plaza and no laundry facilities for guest.

pleasant lobby, clean rooms, delicious warm breakfast burritos, on-site laundry

particularly liked the iced water & tea in reception and that the laundry facilities were immaculately clean

i liked the room, there is a laundry facility and great breakfast. also a fire place.

paid laundry was somewhat inconvenient although i m glad that it was available.

laundry on the second floor $2

pool unfortunately was not working and the guest laundry dryer was also not working

- very clean, spacious, good breakfast, excellent laundry facilities

amenities (indoor pool, gym, laundry), hot breakfast, clean facility, and wonderful staff

just outside downtown area, making it easy to get to downtown for sightseeing and dinning laundry facilities on

my kids love the indoor pool ad spa, but after a long drive when we got there we realized pool is

ability to do laundry at the hotel ($2 washer and $2 dryer)

self-laundry machine on site was a big plus for me

- in general, the property could have been a bit cleaner; and when i did a load of laundry at the property, the

made use of laundry facilities at $4 for wash and dry in total which we felt reasonable

you can hear the laundry room or whatever it is early in the morning right below the bed

exercise room, ice machine pool, hot tub, free breakfast and laundry are nice amenities

clean. good breakfast and nice staff.

breakfast was alright too

poor hotel layout. hard to find. some breakfast items not hot.

the pool area was very slippery could use a coat of non slip pool coating

laundry bags

there could have been more luggage carts and better laundry facilities. breakfast was just okay.

we really liked - our room and the hotel facilities were to a high standard - especially the laundry (clean

location, onsite laundry, onsite fitness center, well lit convenient parking

nicely decorated, the bed was very comfy, the room was quiet and it was very convenient to the laundry equipment

laundry kind of expensive.

we didn't like that the trash can in the laundry was overflowing, you would think that would be a standard task

the laundry room only takes quarters, but the office wouldn't give any change (might be a temporary

they offered laundry and had an ice machine towards the lobby

great place. comfortable beds. pet friendly-most important

laundry on the premises was nice

laundry facility was adequate and was in excellent working condition

no laundry bags for dirty clothes

laundry facilities on site

we used the laundry facilities which were very good

friendly staff, laundry facility on site, jacuzzi

standard of double tree, laundry facility, proximity to restaurants

laundry room no machines working properly

parking was free, but lot was slightly crowded with narrow rows.

hotel with restaurant & bar downstairs

there are no on site laundry facilities

room was clean, breakfast was good

breakfast wasn't that good. eggs where cold fake looking and like rubber. coffee was good.

checking in the front desk workers saw my kids and asked if we would have enough room with my three kids, i said

room was fine, pet friendly good location.

it would've been nice if they offered laundry detergent (either in a machine or at desk) and change machine

our stay to chill, get some laundry done and visit santa fe

also had a facility for doing laundry (quarters

the laundry room was filthy the vending soda machine was empty

the elevator was out of order and the guest laundry area was very dirty.

laundry downstairs had water draining out of the lights and fire alarm in the ceiling and the price

we had to venture in town to find a laundry place ( which ended up being a positive because it was in the

the basement was where the laundry was located and where hotel workers were lodged

not enough parking lot .

parking was very expensive

requested a laundry bag for room but never received

laundry done thru hotel is very pricey

and i was happy i could wash clothes and be ready to go home with laundry done

laundry facilities also very good and

there are laundry facilities on site

other pluses were availability of laundry room and authentic breakfast

cost of the laundry was more than i expected

and coffee being made in laundry room,

menu changed daily and always plenty appreciated laundry on

rear and side doors of the hotel weren't operable when i had to find parking in the back of the hotel because

take the free shuttle to downtown santa fe and walk as much of the plaza and museums as you like, but for true

besides the high room rate, the resort charge and my bar bill, this place that i had been longing to stay at

location, staff, fireplace, amenities. concierges were exceptional.

food was horrible. room service was mediocre.

fireplace in the room was most enjoyable each evening

next to a resort hotel+casino

spacious room. beautiful building. kitchen. trails.

awesome breakfast!

also one staff member who worked in kitchen for breakfast that was the meanest lady ever

the restaurants in the casino hotel on the campus were not open during covid

we could walk across the parking lot to the casino.

beds were very comfy , just needs more to do at the hotel itself , casino was great , breakfast was great , but

even included buffet breakfast. bed was extremely comfy.

convenient to get in and out, great parking and close to the casino

did not care for the casino. was boring.