the wood burning fireplace was also very pleasant

great fully appointed rooms and delicious breakfast with all the trimmings

an absolute gem on cozy grounds, with a lovely breakfast and outstanding staff

and breakfast every day was truly special

breakfast, location and facilities were great and the staff was excellent!

grounds and pool area are peaceful and quiet

walking distance to downtown, beach and swimming pool for the kids!

pool table as excellent - shaded and water not too cold

service from staff - immediately fixed a problem with wifi

the big bathroom which is good for families with kids

room smelt damp, missing lightbulbs, very patchy wifi at best, carpet and bath/shower curtain felt grubby,

the fireplace was always running - very nice

arrived early saturday morning and to our surprise our room was already waiting for us

a cozy fireplace, beautiful paintings and a great restaurant on sight, made the stay perfect

wifi didn

was no information given to us about how we would need to reserve pool time, nor that there's no room service

not to mention an excellent bar restaurant on the first floor providing even more for a hotel guest so i

additionally, we had several problems with the suits in the corner of the corridor leaving their room service

breakfast on the rooftop was excellent.

rooftop bar was very cool, windy, but cool. comfy beds and great service.

) several times and the same advantages remain: location, parking, room size, fireplaces, boutique size and

i love the fireplace in the guest room

our fireplace did not work, but the inn gave us a discount with sincere apologies (unaware of the issue

we borrowed bikes and sat by the pool

rooms with beautiful tile floors and fireplace; balconies, fabulous shower, big bathroom

i believe your laundry adds oil to the wash

daily room service during an extended stay, but did not get it, and the small full waste basket was not

everything is locked up at night. nowhere to take pet for walk.

the location was great. wifi was okay- disconnected a couple times. bed was very comfortable.

it is advertised as a great hotel for family and kids

s a very clean hotel with a coffee shop and a cocktail bar at the same building

absolutely love this hotel and stay here every time i visit my daughter in santa barbara

the bar staff is very helpful with any check in issues, but you can check in on line

location on the main drag, the design of the room, the dusk bar that was so cool and lively on halloween night

staff were busy as it is self check-in with staff at their coffee shop and bar only, but they were helpful when

i did wonder if that was because our room was near the laundry room

entrance to our area of the hotel was subpar, walking through car tunnel and past the laundry room to access

room had to be entered out side down the car park driveway through a back door with the laundry and had all the

the room was clean and spacious. the wifi worked perfectly and everything was walking distance.

windows were single pane so you could hear the bar music & people until 2:00am

beautiful property with spectacular views. pet friendly with wonderful staff.

stunning views and lovely bungalows complete with fireplace and heated floors

property in the santa barbara hills

the pet policy except you could not take pet to pool or

the spa was great they need

on site laundry

abundant parking and useful facilities like the pool, gym, and laundry

i also appreciated the laundry room

the hotel complex has a pool, laundry coin operated facility, and a little jacuzzi

laundry and small gym on site (with peloton)

the laundry facilities are really good but used most of the day by the cleaners

this is a pet peeve: the food for breakfast is not healthy

wifi

we loved the kitchen

we loved the 'community feel' with the large communal kitchen, the cozy lounge area

had to walk past two rooms, one the laundry and one a storage room, which almost always had the doors open and

the staff was the best! the room service was excellent.

we frequented the coffee/tea/hot chocolate bar in the lobby

no bar or restaurant

the wifi wasn t working at first and then the tv needed fixing twice - during a one night stay

lovely room, very comfortable beds, kitchenette and on site laundry facilities

our room had a sliding door that opened across a hallway to the laundry room

liked the fact that you a laundry room was

great to have a laundry especially if you re travelling for long periods of time

beds were comfortable, they had laundry facilities, the location was very good and the staff were very friendly

laundry facilities were a bonus! loved the little niceties...cookies, cheese and crackers, etc.

kids loved the pool, even got better at swimming

good parking, wifi, room is comfy

was heated, kids able to swim in cool weather

since we went there while covid-19 was still an issue, the breakfast was delivered in bags to our room

sister property had free bike rentals and laundry service

we borrowed bikes on most days we were there from the sister hotel across the road (we also did laundry there

bottle as often as you'd like free of charge all day, there is a really nice pool, and you can do laundry (wash

access to the laundry was very useful

in the morning we came down and there was a nice breakfast and jose at the front desk greeted us warmly

vs value and 3 days after i checked out they charged me $25 for a laundry bag that i had put my dirty cloths in

my kids were freaked out (it was incredibly noisy)

better service at roof deck pool

room service is perfect

gym is small and basic

the laundry was directly below us in room 218 and they bang around each morning at 6am

i have four children and don't mind kids, but if they are guests, they should have some guidelines

a small ice machine located in kitchen, didn't seem very accessible after hours

comfortable bed, lovely spa tub and fireplace and our own private covered parking

place, nice spa tub, great service,this place is nearby anything you need imcludingvthe beach

this hotel was exceptional - from the complimentary bikes and delicious free breakfast to the laundry service,

laundry

location, super clean facilities which included pool, hot tub and laundry facilities (great since we are travelling

about this place, great location, very large rooms, free parking right outside our door, laundry facilities

facilities, laundry self service was available, room was super clean, staff was friendly

laundry detergent had strong smell

the bedding is so comfy, and the smell is gorgeous from washing laundry fantasy room!

beautiful and unique! the pool area is amazing. and the laundry room was a fantastic bonus!

breakfast was simple

we loved the spanish inspired art and design! very comfy and the breakfast was good.

i like it when towels don t have that typical laundry smell but smell fresh - actually the entire room smelled

also great that each room has their own parking spot

immaculate, comfortable, excellent service, inviting grounds, bikes and breakfast included, friendly helpful

parking is pretty tight.

heard every noisy family in the complex load their kids into it during my stay

didn t like that there was no microwave in the room or a laundry facility if there was one we could not find

like to see a service description in rooms, for example laundry prices, and would be a great addition to have

the only drawback is this time we stayed a week and would have loved the connivance of a laundry room

when your paying that much money kids should not be where you are

poor wifi in the room

and we were given a room that was in a corner on the second floor in the dark right next to a laundry room and

to get to our room we had to go by the laundry and cleaning areas

did not have a guest laundry

no shower cap or plastic bag for dirty laundry

wifi

located at the end of an exterior walkway and right next to their laundry room and other housekeeping facilities

were four of us in our group and we were allocated two rooms adjacent to the laundry around the poolside

the room was located next to the pool as advertised, but also next to the laundry room and cleaning closet so

can t knock on the rating because i got the poolside room that was cheaper and that there is no laundry area

room was close to maid s laundry area which was a little noisy, as was the room next to me, at times

complimentary bikes for 2 hours guest laundry good basic breakfast comfy clean

guest laundry

self service laundry facility was helpful for us, no restriction times for kids in the pool which again worked

friendly, good facilities pool, jacuzzi and guest laundry breakfast included and also afternoon wine & cheese

we appreciated the laundry facilities

there was just a lack of amenities such as a refridgerater, microwave, or a laundry room onsite.

we had to throw our luggage, buy another one and spend all the day at the laundry to wash all our clothes

things like availability of toothbrush, laundry bag and the like

would haved liked laundry facilities, instead of walking to the local one

no laundry room

the housekeeping staff has laundry overflowing from her linen cart

nice pool

kids and i booked a horrible inn without first reading the reviews thoroughly

room was very comfortable and clean. property outstanding and kids loved the pool.

the room service food and the buffet breakfast was quite yummy as well

great italuan restaurant and bar on site

bed & room were comfortable, free wifi was good

room service and bellmen & valet car parking fantastic

location, in front of the beach. comfort. salt water swimming pool

the bar and restaurant staff made us feel very welcome

private complementary parking is a great plus

there's free parking and wi-fi and a pool if you just want to hang out

easy to get to, easy parking, lovely interior decor

looking forward to returning for a longer stay and dipping into the warmed spotless pool

my husband was glad to see an ev charger that greg made sure he was able to recharge

parking was expensive.

limited & tight parking

wifi and spotty phone service at this location

no room service menu

parking area very small (and you had to pay $15 to park in it) or park on the street

laundry available

room was near the staff/laundry room and it was a little loud pretty early in the morning

the laundry was not available and the reception was slow

the hotel didn't have laundry facilities

no laundry

not stated in advance gave me worst room next to laundry-very loud all night fire alarm in hotel went off

the lobby of the building, next to laundry that ran all night, ice machine, main door to building slammed closed

i m not sure if we were located above the laundry room, or maybe the sounds were coming from outside, but it

don't know if we were next to the laundry room, but at around 2 am there was a loud rumbling sound that woke us

pet friendly :) room service and breakfast were amazing

everything, clean easy parking

breakfast was pretty bad

breakfast was awful. no coffee food was medicre

the breakfast was delicious too

pool and hot tub were the highlight of our 1 night stay

spa

room service was prompt

from the greeting staff at the front is the hotel, to the check in staff, to the room service staff, and valet

they did not have a guest laundry available, which is important for travelers but the are was convenient to

rooms dated small bathrooms old elevator small pool with only 4 lounge chairs housekeeping carts, laundry carts

really friendly staff, good wifi and the picture on the tv in the room

the food in the honor bar is excellent

room was comfortable and to my surprise received an early check in which i didn't expect

laundry room closes at 9, but it was not well posted and we had a terrible time trying to get our

breakfast can be better. laundry in house superb but timing can expand.

the laundry room was not available but there was good reason

laundry room is closed from 10pm to 9am

coffee pot (solvable with trip to front desk), pool and hot tub clean and well maintained, guest laundry available

i was escorted into the dirty laundry room and into a closet with cleaning products and a toilet

couldn't get quarters for laundry machines

clean, good value for money, suite with a kitchenette. laundry on-site. good value for money.

free parking

no hot tub..not enough seating to have coffee and breakfast

pet fees seemed a little high

soundproofing is not good, and we heard the kids above us every morning

the gym was very modern and well stocked, the pool was clean and warm

the 24/7 gym, the family friendly poo area and the suite style rooms.

gym was really cool

this includes the pool, laundry room, etc

appreciated the breakfasts, pool area, gym and laundry facilities

room 249 was right over the noisy laundry room

they also have a beautiful garden with a pool and a guest laundry room which comes in handy

the property was very clean and quiet. laundry onsite was helpful for us.

in the middle of nowhere, not super clean room, laundry service not available, breakfast not

free internet, ev charging and gold's gym vouchers

dog-friendly with zero pet fee

very noisy with kids jumping in with food

location and no pet fee!

3)updating timing: i used the laundry room; the hours said 6am- midnight, yet for some reason the doors locked

noisy laundry room across from our room. no maid service on our 2nd day.

i used the laundry room to wash clothes

new laundry machines

great breakfast! lovely friendly staff. clean room.

price was great, the bed was comfortable, it s nice that they have laundry on site, close to useful stores

(we didn't use the pool or laundry

location was good. pet friendly.

close to ucsb and pet friendly, ear shopping and quick dining.

don't like paying for wifi at all

hotel does not have a restaurant, no room service

the gym was closed, but understandable because of covd-19.

the heated pool for my kids

my son he likes the jacuzzi and the pool . breakfast it s acceptable

there was plenty of places to walk our dog and the pet comfort area was clean and convenient

they had a guest laundry room! great location for a college visit and very clean.

the hotel also has an onsite laundry that the guest can use

i was hoping to order room service and was told there was no room service, we went to the restaurant on the

rooftop bar had live entertainment

smokey room. locked gym

204, was right above either maintenance room or a laundry room

a nice swiming pool outdoors, the self laundry facilities are useful if you are a few days travelling

00 for 3 nights tried to extend my stay and they said no gave me a late check out for 1:30 at 1:15 they knocked

bar could be a bit more contained and separate from the lobby, nowhere to sit in a cosy no exposed

saying if i wasn t gone by 5 mins there calling the police i was trying to pack up my stuff and kids stuff

spacious & clean room, laundry service, free parking

laundry available

parking area was rather constrained, and the laundry room lacked adequate lighting

away from the beach, laundry station h ice machine too keep my food cold when i left to work

nicely decorated rooms. friendly staff. giant hot tub. ability to do laundry.

one bath towel was provided i had to find laundry to get another towel

staff efficient and friendly, laundry available.

the pool area and jacuzzi also laundry facilities was a plus friendly front desk and easy check in and check

laundry and vending machines available

because it doesn t have an elevator, the cleaning staff just drop laundry down a tarp chute, and drop bags

gym and laundry service was a nice bonus.

guest laundry available for super affordable price

also, they have coin laundry onsite

i was right near the laundry room

room was furthest from lobby and 10 ft from laundry room

laundry stole my money and the staff does not assist with that.

they could charged us for the last day because we were a little past 11:00 they locked me out of laundry room

laundry room available but no way to get quarters for the machines

we did not use the pool or laundry, but they were available, and the location was a moderate, comfortable walk

seemed like people were living there- couldn t use dryer because people had full laundry they were doing,

they do have laundry services which we used and the staff was awesome

the laundry facilities didn't work and the water in the shower wasn't hot.

laundry facility on site was an excellent option

always clean. easy parking.

the rooms were amazing and spacious, and pet friendly for only $15 more a night!

was great except there were more kids than i would prefer

at the poolside cabanas was incredible

room service menu options were quite limited.

a light dinner for 4 at the pool bar was $200

gym and sauna is