the receptionist spoke to me about cycling, and another gentleman helped me at breakfast and another with check

didn't inform us of where breakfast was or what time it was or how to access the internet, etc

a good breakfast in a city that i love

a gentleman who was sitting in the bar area tried to help me, who was not a staff member, but spoke no english

breakfast was good, had plenty of choices

loved the pool

professionnel , beautiful calm place swimming pool and spendid breakfast

pool water had too many chemicals. decoration is a bit outdated.

friendly staff, comfortable beds and good breakfast i liked the swimming pool

the location and the views. ample parking facility.

couldn t get a drink, bar shut

great location with parking and a great view over the lake

lots of parking space

free big parking

there is a swimming pool

nice pool for a pleasant swim (without much chlorine (i have allergy tyo that too

the vineyards around are beautiful and the gardens are very lovely as well as the pool

lovely property with swiming pool. good breakfast from 9-11am

on the last day we wanted to buy some tiles for our kitchen to take home

lastly, there was a mini bar fridge in the apartment but it was not working

the front desk was not able to explain to me how the laundry service worked

breakfast and location

the top floor of the hotel has a lovely bar area and outdoor terrace with views of the surrounding area

who checked me at the front desk was very friendly, as was ingrid who was working the food and bar area

located in Agueda, close to restaurants and bars

care in preserving the historical building, the bedrooms, the breakfast, the old swimming pool, the historical

an indoor pool, jacuzzi, sauna, a pedagogical farm, among other to improve: the connection to the wifi in the

amazing place lovely bathroom very elegant lots of space good breakfast cute pool

hard it must be to keep on top maintenance of such a huge hotel but our one regret was that the pool and pool

wifi in the rooms

the proprietress was so welcoming...even did my laundry! clean and comfortable wonderful value

she even offered to dry my laundry that was still wet from walking

we really liked the nice pool outdoors, the style and the great breakfast

breakfast is very good including home made cake

the parking lot was convenient and pool area was beautifully designed, offering a tranquil spot to relax

the breakfast is kind of basic, but they will make fresh eggs for you, which helps a lot

breakfast was great and exceeded all my expectations

good breakfast, excellent traditional portuguese bread big parking

the pool was lovely and cooling after a day of walking

hotel will soon have a gym which i m excited about for my next stay

had to pay 2 euros at the bar and carry 2 cups without a tray in the lift, 6 floors up to our room

the hotel facilities are ok but we were disappointed that after ordering room service half hour later we were

staff were very friendly and helpful 2) parking was very convenient

we should have taken better advantage of the full menu & lounge bar, but be aware the lounge is very cozy &

staff location facilities spa amazing

the bedroom, there was no wifi signal

parking in the backyard was very nice

doesn't have a fridge, so in the summer if you bring water or juice you can't keep them cold, the wifi is terrible

great breakfast

quiet location, available car parking, good looking structure

vagos has a lovely park for kids

nice and helpful staff, pet-friendly hotel

it is a hotel that accepts pets

the room was very small and the beds (stayed in a twin room) were for kids, at most teenagers, but not adults

helpful, friendly staff. clean, modern room. comfy bed. car parking

they are pet friendly so we could have our cat with us

the restaurant is really good and the breakfast was generous and delicious

amazing breakfast

great shower, wifi, decor

the breakfast was fresh and excellent

there is a lot of service due to a terras, bar and a restaurant in the same building

facilities are good, having both a bar and restaurant on site, making it a very good overnight stop

don't have a dedicated receptionist, have to go to the bar for check in

it looks like you should be able to access via either the ground floor or 1st floor through the bar

new hotel view on vineyards huge and safe parking upgrade as gninitial given room not ready perfect if you have

friendly staff, spacey rooms with refrig, a swimming pool, decent breakfast, attractive

very comfortable and clean! very good breakfast :)

the gym hasnt been cleaned for a while, tables at the bar area look dirty, windows don't get cleaned

pool, good breakfast, friendly staff

a gym

this one is the first - at a reception they told us, they only offer laundry service that you need to book in

room service was non existent overall room was not to a 5 star standard nor was the organisation of

free parking is abundant if you come by car

room service very poor for a 5 star hotel

breakfast could be a bit better for a 5 stars hotel

our children loved chasing the cats and we basically had the pool to ourselves

the pool was lovely and the kids really enjoyed the trampoline

lovely host. interesting concept. nice views. great pool!many animals

the pool was lovely and the kids really enjoyed the trampoline

we had a cottage with a swimming pool

spa is open to everybody so we ended up with kids screaming in the interior swimming pool

delicious, the service was always well organised and friendly, the hygiene was very good and the spa is just

facilities, the room where we stayed was amazing and both the spa and the outdoor swimming pool were outstanding

just perfect. extra clean room. awesome pool.

only thing i upgrade should be the wifi conection, wasnt really good, and the addition of smart tv, everyone

the hotel was also very accommodating with an early breakfast and a late check out, very good for the run

mini bar fridge was off and mildewy

room service was good

is a very limited bar service in the evening

wifi intermittent

there isn't an iron for ironing your cloths is regrettable: you need to pass through a (paid) laundry service

thought the hotel had a communal laundry (but it didn't)

asked young receptionist ( with tattoos) who laughed and said hotel has a laundry service

the only solution they provided was the laundry service which charged by the article of clothing

laundry and ironing service wasn’t working on weekends, and they couldn’t arrange ironing

excellent spa gym and pool facilities

the food in the restaurant was exceptionally good and so was the breakfast selection

superb choice at breakfast and excellent evening meals

staff, excellent customer services, awesome views and facilities, i loved the spa and the

the wifi is not private to each room but open to the whole hotel network and, in any case, it didn t

pool is great within a beautiful garden

also stunning house and a lovely breakfast included

breakfast was lovely, fresh orange juice and fruit salad + eggs ham etc

pool looked lovely but we were so busy we didn t use it

the villa, the yard and the pool are charming, the location is perfect

they explained that had issues with laundry service so thats ok, it can happen but they should at least had

location for business trip is perfect,there is a enormous parking area in front of the hotel,the breakfast was

pressure in the shower, which is not that usual in portugal - very comfortable mattresses - free parking

breakfast was good. ease of parking much appreciated.

i just wish the hotel was pet-friendly.

laundry directly across the street (and that's important for travellers)

right across the street there is a laundry, minimarket, coffee and more

cafe, grocery and laundry just across the street

located right across a self service laundry and a breakfast place

bed was comfortable and the front staff assisted with everything we asked (late check out)

possible to do laundry

we used the laundry service and were pleased with the results

i spent 1h30 at the bar with a girl friend between 20:30 and 22:00 without anyone saying anything to us: closed

beakfast was exception, had two rooms close to eacdh pother cause of the kids and was fantastic

the bar has little choice, e

my room was on the ground floor and that looks tucked away from the main building so there was no wifi whatsoever

breakfast

wifi coverage in our room

sorry, but the smallest bar of saop and shapoo does not meet my expectations at this price point

not ideal in case you need to work as i did, i managed to do it in the bar since there is wifi there

offered us laundry service but they did not tell us the price, which ended up to be 47

clean, nice breakfast, comfortable bed.

room service replenishing was hit & miss

simple breakfast buffet, and no kids play area

perfect location. very good breakfast

the staff couldn t have been better and the laundry was perfect

i am ok using stairs, but it's hard when you have kids or you need the elevator

breakfast room should have an acoustic solution is like a big aquarium not well

excellent breakfast, friendly staff

choice of eggs at breakfast no bar service

kind and helpful front desk people. great breakfast.

the staff were very courteous, the room comfortable, and the bread at breakfast was delicious!

excellent breakfast. central location. near a good choice of restaurants.

very nice staff comfortable beds and very clean. great breakfast

you get a clean room, awesome breakfast, you are located close to the canal, the most important sightseeing

the olympic pool was amazing, as was the gym

nice gym and sport facilities.

staff excellent, breakfast good, very well equipped gym

bit before offering service and passing the issues from one department to the other), there is no room service

the breakfast was great with loads to chose from

welcome, support, room, breakfast, location, services ( laundry), chocolate, coffee in the room

good location, staff, breakfast, everything.

the staff was really friendly and even made us extra eggs when they ran out close to the end of breakfast

location for what we wanted, which was a night out in the bar and restaurant area, very quiet, was able to find

the breakfast was perfect, plenty of choice

sofa beds not very confortable for the kids

breakfast is too instagram posts and not real food

the rooms are amazing for families with little kitchen and clean rooms

you are on the first floor there is a lot of noise from the breakfast kitchen that wakes you up super early

friendly staff, good location,good breakfast

the bar / restaurant at the hotel had always the airco on, which wasn't as pleasant as it was on top of

we also greatly enjoyed the ammenities (spa,gym)

the indoor swimming pool was brilliant, likewise the gym, jacuzzi and sensory shower

spa very small but tastefully done

beautiful, impeccable and comfortable! the most amazing breakfast!

when i left the card in the room, giving directions, to the prompt and courteous wait staff at breakfast

staff was very friendly, super receptive to kids and readily available to help

incredibly friendly staff, at check-in, at breakfast, in the bar: simply in general

the breakfast room elegant, evening piano music in the bar and attentive staff

staff was very friendly, super receptive to kids and readily available to help

breakfast was excellent

location, free parking, breakfast.

no wifi in rooms. only one outlet in room.

full it s hard to get a parking space

pool was not open before breakfast (yes some want to swim before)

decor, the management, the friendly staff, the breakfast,the advice about the area we loved everything about

atmosphere, helpful, kind and nice people, comfortable room, great location, good breakfast

big house and easy parking breakfast is best

bar as it was low season, would have been nice to have a beer by the pool in the garden in the

excellent breakfast, beautiful relaxing drawing room with fireplace, attentive staff

very helpful staff, they even did a laundry for us for free (very useful when travelling for long with small

staff, they even did a laundry for us for free (very useful when travelling for long with small kids

breakfast was plentiful

have now a indoor swimming pool in 2016 when i came with my children even the elevator wasn t working, now it

no parking near for disabled people

there is no wifi in the rooms

the bar in the huge hall was a great experience

the breakfast was exceptional in the magnificent dining room

first i was put off by the lack of any wifi

dinner and breakfast were great

parking, room was clean and spacious, friendly staff

parking right in front of the hotel, perfect accommodation for a short stay

there s a free and safe parking

good parking and wifi

the bar closed at 9:30 and hotel had a smell of drains

laundry service was advertised on booking.com but was not available.

we were able to do laundry on the patio and hang it to dry

was close to the camino, great food options (as well as an excellent kitchen at up) and a laundry

laundry facilities in the kitchen

even has a fully equipped kitchen and laundry

location, heating of the room, wifi, fresh fruit at breakfast. the room was very well lighted.

electric sockets - easily available lighting - good wifi - good

sockets, bed: large and comfortable bathroom: functional, enough room for your toaletries wifi - ok breakfast:

but you can ask at the bar a cup of tea or coffee served in the room

no mini bar in the room

wifi need to be ok in bedroom and not somewhere in the mid of the flat ( for many reasons)

room was big in size and it had a working fridge, which is great for snacks, specially with kids

the hotel was amazing with a spacious room and clean, good breakfast and friendly staff.

our room was a good size and it had a hidden kitchen

location, staff, breakfast

pool water cold

nice pool big rooms

it is a nice hotel, the wifi is ok, as is the breakfast. rooms are small, but sufficient.

breakfast was good. love the location too.

location

low wifi signal

breakfast was generous, staff were kind and helpful in check-in, and breakfast, desk is manned till

use of spa facilities and swimming pool included

so clean, spacious rooms and fantastic breakfast

spa ok but rather small and dark. (not used)

had significant mould on the walls and ceiling, the turkish bath had an unpleasant smell, and the spa and jacuzzi

breakfast, spa, location, decor

breakfast was varied and had different options on each day

the breakfast is great and has a lot of different options

location, staff, breakfast

large, delicious breakfast

there s a cafe/bar which is also great and breakfast was excellent and great value

the pool and gym were very good

was amazing, the swimming pool needs a little bit of maintenance, but overall the spa center is good

was amazing, the swimming pool needs a little bit of maintenance, but overall the spa center is good

near the pool, there's a small bar where a group of people were playing loud music

near the pool, there's a small bar where a group of people were playing loud music

easy parking

room size can be challenging for families with kids

good swimming pool

i could spend days by the pool overlooking the water of the lagoon and watching the local fishermen go by in

wifi connection was a bit shaky, but free.

the pool was ok.

the kids liked the pool and possibility to play

wifi signal was poor and the internet speed was low in most of

the quality of breakfast was good

the kids liked the pool and possibility to play

some of these are available at breakfast

main problem was a loud company, shouting somewhere near the hotel at midnight (probably at the bar across the

fashioned style hotel, parking next to entrance

great breakfast. fresh bread and local blueberry jam !

breakfast was very good

gorgeous pool

nice bar restaurant. clean room, bed comfortable. staff ok. ok for 1 night!

comfortable stay with added bonus of a lovely pool and good parking

garden furniture around the pool was limited and there were no umbrellas

comfortable stay with added bonus of a lovely pool and good parking

we ate our meals at the terrace and we even did our laundry and hanged it out on the terrace

staff- extremely helpful and accommodating, location- peaceful and serene, amenities- spa and sauna, room-

re improving the parking (now in the off-season) so you have to walk a bit with your

could be a little more child friendly. no security to go to the pool for children.

3) the swimming pool of natural water was very refreshing and the seats around the pool are comfortable and it

the staff was excellent,the breakfast was o

dirty pool and sun loungers

breakfast in the morning was very good,with lots of choices

mini fridge, the bar was almost never staffed, no lounge, the business centre was closed, no room service, no

pool was great and so the location

not available laundry service during weekends and hollidays.

laundry service quite expensive ud83dude0a

view of the river and hills, very clean, pet-friendly (dog bed included), modern and spacious room, excellent

location, river view,swimming pool,room,carpark, helpful staff.

the pool was great and i took advantage of a spa special

it didn’t had a kids club

nice view from the room, good choice of activities at the hotel with outdoor pool, playground for kids and

we were a party of 5 (2 ad, 3 kids) in a family room

enjoyed the gym which is of decent size

lovely spa and swimming pool.breakfast was very good

all the spa facilities were closed. hotel bar closed early and couldn t get drinks

to charge me for room service when i asked for a little milk to put in my morning coffee (they provide three

breakfast was good and so also the wifi. we had a lovely dinner in the restaurant.

reasonably priced room service

nice roomy accommodation. handy to everything. great breakfast.

excellent breakfast. close to city centre.

modern hotel, close to the station and city centre. room size top, good fresh breakfast buffet.

excellent breakfast

breakfast too expensive, i suggest to search coffee bar around.

the ac and wifi worked great

room service in the evening (before midnight) and no functioning wifi network (the reception just

room, handy bar with light food in big lobby, free parking in public lot in back

the staff were amazing, nothing was too much trouble, room service with a smile and very quick, breakfast was

hotel bar with coffee snd traditional cake was a welcome treat

the gin and tonics in the bar were also outstanding

laundry was next to the room , the staff did not care , they dismissed my attempt to asked them to

and bathroom were a little small, laundry service was a little expensive

also services like laundry and a restaurant and bar (w/a limited menu) were available which was nice

we had some laundry done and we were amazed how fast it was completed

worth it as you have the same view as the bar and the terrace makes a great place to dry our laundry or have a

and the staff were very helpful with an early check in and a great restaurant recommendation

staff were warm, welcoming, and very accommodating (even did my laundry for me)

the wifi did not work.

good wifi

wifi was bad and i speak portuguese, otherwise i would have had some issues to communicate in

the same goes for the wifi