no wifi in rooms. only one outlet in room.

you may have to park the car a little faraway and climb back to the hotel, since only street parking is available

parking and bathroom

very basic breakfast. location great. rooms basic but ok. overall comfortable and great bargain.

breakfast was excellent

huge pool area, game room for kids, delicious breakfast. separate room for kids!!

the hotel is clean and very comfortable, the bar area was very nice

breakfast was great. indoor pool was awesome. great stay

excellent gym. good location. easy parking.

hygiene, friendly staff, stylish decor and all the facilities you can wish for: gym, outdoor and indoor (heated

very helpful staff, they even did a laundry for us for free (very useful when travelling for long with small

decor, understaffed, ran out of hot water, bar closed, no cold milk at breakfast, awful coffee, no atmosphere

nice warm pool

it wasn't obvious where their parking was so we just put the car on the street

no parking near for disabled people

decor, the management, the friendly staff, the breakfast,the advice about the area we loved everything about

it fit in well with the old spa town feel

free parking in back

great location,freindly staff, parking

plenty of parking both in the hotel car park and on the road outside

just a kind suggestion, to have alternative milk for the breakfast (maybe small packages for occasional demands

clean and calm, good breakfast with fresh orange juice, free parking on site

parking was on the premises

pool looked lovely but we were so busy we didn t use it

breakfast is excellent

old, the rooms didn t have some modern conveniences like a coffee or tea machine, or bar fridge

with two families and 5 kids under 10

parking isn t available in the hotel but there are 2 parking garages very close by and for a

we stayed with our kids and they found it exciting to sleep in a castle

the breakfast was exceptional in the magnificent dining room

the hospitality, breakfast, the exterior pool and jacuzzi. it is very rewarding for the price.

it was well located and the pool was nice after a long day walk

hotel will soon have a gym which i m excited about for my next stay

good breakfast, excellent traditional portuguese bread big parking

good breakfast, nice location and plenty of parking.

she even offered to dry my laundry that was still wet from walking

the proprietress was so welcoming...even did my laundry! clean and comfortable wonderful value

eycellent experience! old vila totally time correct interior & exterior. good breakfast

hotel from 1922 with updated bathrooms, staff like family, fantastic breakfast, swimming pool and bar in historic

the parking lot was convenient and pool area was beautifully designed, offering a tranquil spot to relax

great design in historical building - super breakfast - very friendly staff - free parking - outside swimpool

bar fridge would have been good in an hotel of this standard

amazing spa treatments and historically unique building

hard it must be to keep on top maintenance of such a huge hotel but our one regret was that the pool and pool

the spa pool was too cold considering the season and the fact it is a spa fa ility.

it looks like you should be able to access via either the ground floor or 1st floor through the bar

there is a lot of service due to a terras, bar and a restaurant in the same building

facilities are good, having both a bar and restaurant on site, making it a very good overnight stop

there is a huge parking lot and a tesla charging station with at least 8 charging points

clean and spacious rooms. good parking space

we stayed in a bungalow in front of the pool, it was small but comfy.

small tv, old gym equipment

pool area is quite nice, and the room was very spacious

pool restrooms were not cleaned for the entirety of our stay (4 days)

the spa area needs maintenance and better watch, kids were playing around as if it were the main pool

lastly, there was a mini bar fridge in the apartment but it was not working

on the last day we wanted to buy some tiles for our kitchen to take home

lovely property with swiming pool. good breakfast from 9-11am

the vineyards around are beautiful and the gardens are very lovely as well as the pool

nice pool for a pleasant swim (without much chlorine (i have allergy tyo that too

bar server during the daytime was very helpful

of actvities for kids like under 6 years old

service at the bar and restaurant totally to be reviewed

only to mention something, some of the equipement in the gym was out of order during our stay.

stay very warm welcome, plenty of food for breakfast , nice location near river , good spa and fitness exceptional

the lights were not turned on the bar area

room was clean the bed was a good size and very comfortable the staff were kind and helpful the breakfast was

clean spacious room, breakfast and parking all inclusive in a fair price.

breakfast was very good.

clean spacious room, breakfast and parking all inclusive in a fair price.

there's is also possibility to do your laundry (within the resort area), which for us was important (this was

t sure if it's available for all apartments) was a plus as there was no shade in the outside parking

parking garage just in front of the apartment

amazing breakfast. fresh delicious fruit, juices, bakery, etc. the pool and spa are awesome.

it is a great place to stay with kids

the receptionist spoke to me about cycling, and another gentleman helped me at breakfast and another with check

the breakfast was good,the beds were comfortable.

a good breakfast in a city that i love

the very best breakfast rolls from an artisan baker.

a gentleman who was sitting in the bar area tried to help me, who was not a staff member, but spoke no english

location, odete created a very tasteful bed & breakfast and is a very welcoming host

nice breakfast

lovely sweet and helpful people, wonderful breakfast. the room and bed was excellent.

only thing i can point out is the condition of the pool

the pool was also very nice after a warm day out

they explained that had issues with laundry service so thats ok, it can happen but they should at least had

easy parking

very clean. helpful staff. enough parking space.

the hotel underground parking is 5 euro a day, but there are plenty of free parking spots behind the hotel

no wifi for apple devices! . problem persisting for quite a while now!

i have to look for the person at the laundry ud83dude29 very depressing place

is excellent restored, surrounded by a nice flowering garden with parasols around a refreshing pool and situated

amazing place and surroundings, perfect horse riding experience for the kids

the breakfast was excellent, and the hospitality of the kind owners was outstanding

being a small place was a plus, for us relaxing and the children enjoyed the pool and explore the nature around

hotel bar with coffee snd traditional cake was a welcome treat

room, handy bar with light food in big lobby, free parking in public lot in back

room service in the evening (before midnight) and no functioning wifi network (the reception just

the staff were amazing, nothing was too much trouble, room service with a smile and very quick, breakfast was

would be better if some breakfast were offered in the bar area. underpowered hair dryer.

breakfast was good, with lots of choices

quiet room experienced staff and room service food and coffee are good

breakfast was superior with lots of fresh

nice roomy accommodation. handy to everything. great breakfast.

ample room in bedrooms and breakfast was excellent with great choices and the timings for meals were accommodating

laundry service quite expensive ud83dude0a

not available laundry service during weekends and hollidays.

no electrical sockets beside the beds, extra fee for pets

service at the bar was a little slow

the pool was great and i took advantage of a spa special

also the spa pool did not have a dedicated time slot for adults only

our kids love it

we were a party of 5 (2 ad, 3 kids) in a family room

our kids love it

pool room service breakfast

breakfast wifi environment

modern hotel, close to the station and city centre. room size top, good fresh breakfast buffet.

the wifi was weak, and the moquette on the floor gave the impression that it was not so clean

some of staff, especially the young man manning the breakfasts and the young lady who bought our room service

the breakfast was the same every two days. there wasn't any warm food like becon, eggs.

marveillous view and swimming pool

poor light in the bathroom. the pool had difficult access and had no shower or bathroom at all.

the location and the views. ample parking facility.

pool water had too many chemicals. decoration is a bit outdated.

pool area is beautiful. rooms are big with comfortable beds. friendly staff.

laundry was next to the room , the staff did not care , they dismissed my attempt to asked them to

fantastic room and facilities. nice breakfast. turkish steam and pool!!

the room was small but comfortable, great breakfast, great wifi, helpful staff

great and the room very clean and has everything we need , location great too and plus a indoor parking

parking access available

wifi good

designed room, great breakfast, very friendly staff, inexpensive and excellent laundry, and great location

thank you for providing the coffee! having a washing machine for laundry was very nice!

staff, good facilities especially the usb ports on the wall for charging, and the private mini kitchen in the

i particularly enjoyed the amenities provided, such as the well-equipped kitchen and comfortable bedding

a small refrigerator, microwave, kitchen sink and dishes/utensils were provided in the room

we had some laundry done and we were amazed how fast it was completed

also services like laundry and a restaurant and bar (w/a limited menu) were available which was nice

worth it as you have the same view as the bar and the terrace makes a great place to dry our laundry or have a

and bathroom were a little small, laundry service was a little expensive

didn t know that i would be charged 20 euros for my pet

staff were warm, welcoming, and very accommodating (even did my laundry for me)

they also accommodated a late check out for us when one of our party was feeling unwell

the same goes for the wifi

wifi did not work

the room is basic, but there is plenty of hot water for a shower, working a/c, good wifi, and a nice view from

laundry service, location outside not great, we thought the river view was advertised but not

room service sandwiches were dreadful

the wifi was extremely unstable in our room. in other parts of the hotel it was ok.

the rooftop bar and the breakfast were wonderful.

the wifi reception in the room was a little intermittent but this wasn't a problem for me as i had data

window in our room opened into the laundry room

wifi only worked in the common area on the ground floor, not in the rooms, and it is worth keeping

free wifi too

the wifi was fast

the wifi was sometimes a bit erratic and could not always connect to

there is no iron but a laundry service is available

the staff were friendly and helpful and the breakfast was exceptional - you could choose from a wide variety

hotel ud83cudf3f perfect central locationud83cuddf5ud83cuddf9 great serviceud83dude0a excellent breakfastud8

no wifi in rooms

awesome location and the best breakfast ever.

the staff was helpful, polite, quick to solve a quick turnaround on laundry, a restaurant booking

also the breakfast was good and we ate lunch at the restaurant and it was one of the best meals we've had in

sweet little kitchen which we were not expecting

had a kitchenette so we could have done with some washing up stuff to keep the place clean

due to the way the building was constructed, our unit has 2 areas - a very spacious living & kitchen area and

poor wifi, bed really bad

wifi worked fine when we checked in at 5pm and until about 10pm, but then everything stopped

wifi internet service was sometimes intermittent in our room

at first the wifi didn't work either, but they fixed it within an hour

non-existing wifi. drain in bathtub not working, shoddy workmanship in bathroom.

it's nice to have a bar on the premises

breakfast was great

staff , loved how my pet could go everywhere with me , loved the location (very close to the center and amazing

great 24 hour bar/snack bar - better than most luxury

amazing breakfast, pet friendly (but didn't bring my dog this time) amazing location

breakfast is very simple.

the area was peaceful, and breakfast in the morning was nice

old furniture and room (but clean); heavy blankets; very slow wifi;

breakfast was perfect and rich, the bathroom was wide, with two basins, the shower huge

difficulties with the wifi connection, but eventually it was working very well

the front desk was not able to explain to me how the laundry service worked

was sad that it was a sunday and bar and dining room were closed .

top-floor bar was supposed to be open at 7 pm every day, offering light meals as well as drinks

location, close to all the local attractions and events plentiful and delicious breakfast

the breakfast and the food in the bar were very good

people are nice, huge parking lot, quite.

the hotel facilities are ok but we were disappointed that after ordering room service half hour later we were

convenient parking. elevator. good location within agueda. staff were friendly and caring.

the swimming pool, while a nice amenity, was located in a separate building

we were told only a few days before that the spa services were not running as usual - the massages were

they are pet friendly so we could have our cat with us

the breakfast was awsome and delicous

no problem with parking

the restaurant is really good and the breakfast was generous and delicious

included breakfast was the best i've had anywhere, homemade, great portions, and a lovely pastel de nata

entire staff were extremely professional and assisted me with every request i had from laundry to mailing a

staff, size of the room, restaurant, bar and the laundry service

had a broken fried egg given to me at breakfast ud83eudd12 - just shows how i am struggling to find anything

the plus on the rooms are the comfortable bed and quality linens, good wifi, and good water pressure

great restaurant wonderful spa treatments lovely pool

have big parking lot

complication connecting to wifi

car parking, great city views and good choices at breakfast. great value for money.

the wifi signal in the room was week. no mini bar in the room.

pity mini bar didnt have atleast water in it, even thou there is a note saying anything needed please go

great location with parking and a great view over the lake

comfortable bed, spacious parking, fast wifi, view from the window, very good breakfast and of course the

wifi in the room is ridiculous

heated indoor swimming pool was great - and deserted

internet/bad wifi signal (needed to put my phone in the bathroom closest to the router in the hallway and make

gym

spa needs improved cleaning

r room had been refurbished - newly painted and new curtains), pool has a great size, breakfast is good

we noticed that the room has not been totally cleaned, additionally access to the facilities like gym and o on

outdoor and indoor swimming pool and gym are all nice

breakfast was simple but had enough

breakfast was good and the food was fresh

parking was ok

the kid's pool was not available, only the big one

facility, brand new remodel, lovely outdoor space, great breakfast with good variety and fantastic

lovely clean hotel. excellent inclusive breakfast. beautiful pool and sunbed area.

staff, breakfast, cleanliness, quiet, parking. all of it. this place is excellent.

pool towels were not free

there is a small lounge, bar where you can get limited bar snacks, sun loungers around the pool plus a couple

free parking

great breakfast

breakfast simple but good

really liked your hotel - a cozy place, a quiet closed courtyard, there is parking

were a little understaffed and therefore the person handling the deal, restaurant and bar seemed to be overworked

rooms, delicious breakfast, beautiful country surounding

nice breakfast

parking place was quite narrow and full

the parking area was in front of the hotel and would have been fine if the spaces were not so tiny

location for trips in the mountains, proximity to the centre of lousa and restaurants, free parking

the breakfast was fine but a bit poor

free parking right at the hotel

only one power point, very noisy hotel possible because there is little sound installation, wifi is terrible

always the fireplace in the bar and the friendliness of the staff. the breakfast is quite good

the wifi would disconnect every once in a while

communal area and bar could do with renovation, they seem quite outdated

boutique hotel in a historical palace, with a beautiful garden, swimming pool, excellent restaurant and unique

at the pool bar could be quicker

easy parking

the parking was so very easy

the restaurant and bar is superb and the breakfast buffet is probably the largest i ve ever seen in terms of

the wifi signal was very weak in our room which made wifi almost not usable.

the family room offers 2 separated rooms (2+2 poeple), ideal for a family with 2 kids.

lack of terrace, & comfortable lounge & outside area, bar had very poor range

the family room offers 2 separated rooms (2+2 poeple), ideal for a family with 2 kids.

mini bar fridge was off and mildewy

asked young receptionist ( with tattoos) who laughed and said hotel has a laundry service

the only solution they provided was the laundry service which charged by the article of clothing

thought the hotel had a communal laundry (but it didn't)

there isn't an iron for ironing your cloths is regrettable: you need to pass through a (paid) laundry service

laundry and ironing service wasn’t working on weekends, and they couldn’t arrange ironing

the wifi is not private to each room but open to the whole hotel network and, in any case, it didn t

we loved the location - pretty much on the canal - we loved the pool and jacuzzi and the breakfast was great

highlights the amazing breakfast and i also tried the personalised massage at the spa area

no live music in bar area despite posters advertising it

quiet, lovely location. easy parking. great gym and spa

room, working a/c, and wifi, great views, walking distance ( uphill) to castle, but worth the effort, free

a/c, and wifi, great views, walking distance ( uphill) to castle, but worth the effort, free parking, but limited

room was a little cramped, but that's normal with two kids. otherwise ok.

friendly people, clean, elevator,parking, breakfast

secure parking is provided on site but it was so quiet that parking on the street is not a problem

the kitchen is well equipped, and supermarkets are just a 15-minute drive away

i can reccoment the delicious breakfast with the amazing view

lack of smaller wood planks, twigs and pines to ignite the fireplace.

we had a full kitchen

unit is a perfectly renovated schist house, with a living room and well-equipped kitchen downstairs and an

right across the street there is a laundry, minimarket, coffee and more

located right across a self service laundry and a breakfast place

cafe, grocery and laundry just across the street

laundry directly across the street (and that's important for travellers)

good wifi, and easy walk to the busier part of town

possible to do laundry

we used the laundry service and were pleased with the results

only issue i had was with the bar and room services, as they are only available at dinner or lunch time - which

that the roof top solarium and bar was closed

wifi is good quality

sorry, but the smallest bar of saop and shapoo does not meet my expectations at this price point

booked 2 rooms for a 2+3 kids since there were no options for a family room for 5

my room was on the ground floor and that looks tucked away from the main building so there was no wifi whatsoever

no ovos moles for breakfast but thats just a detail.

loved having a bar and room service

offered us laundry service but they did not tell us the price, which ended up to be 47

wifi sometimes periodically disconnected and reconnected so it could've been an issue if i needed

clean, nice breakfast, comfortable bed.

wouldhave been nice to have a bar to relax in.but not a big deal.

no bar open in the evening

the staff couldn t have been better and the laundry was perfect

no facilities in the room for tea making and no room service

in particulsr the bar

wifi ... shocking

breakfast buffet selection was very good with ample of choices

good location friendly staff clean and a lovely continental breakfast

very nice staff comfortable beds and very clean. great breakfast

excellent breakfast. central location. near a good choice of restaurants.

location. bathroom, towels good. wifi good.

kind and helpful front desk people. great breakfast.

this hotel was incredible, rooms, facility, staff, service, spa area, restaurant, location and the list keeps

we also greatly enjoyed the ammenities (spa,gym)

spa the room the restaurant the room service the staff the interior design of the hotel the products of amwaj

from the interior pool, lying beneath the exterior pool, you have a panoramic view of the same, allowing a lot

room service is always more expensive but 400% markup is a rip off

welcome, support, room, breakfast, location, services ( laundry), chocolate, coffee in the room

bar staff was a little slow with service

good location and helpful staff, very clean and good breakfast

we had read some poor reviews of the breakfast so had low expectations however the breakfast was great

maybe don t clean the breakfast tables with a heavy cleaning solution during breakfast

excellent breakfast room service

rooms were clean and well equipped, the location was perfect, and the rooftop bar had a great view

friendly staff, nice rooftop bar and really excellent evening restaurant

the rooms are amazing for families with little kitchen and clean rooms

2nd night was very noisy until early in the morning, due to noisy bar goers on a friday night